Love this place I remodel houses and they help me anytime I have a question and have a wide variety of things and they order and deliver very quick. Want to say in like 2 days... was ordered and delivered to the house and they were very nice and professional.

As long as I am working in the field, I will continue to use RP Lumber for as much as I possibly can. They always are kind, friendly and very helpful. They also have good prices

Phenomenal service at the front desk. Alan is very kind and helpful. I love the layout and products R.P. Lumbet Company carries. I will be back soon!!!

These guys are great. If they dont have in stock they will try to order it for you. Great customer service!

First of let me say if I could leave 0 stars I would. This store has the rudest loading staff I have ever encountered. So bad I turned around and returned my product. Not one person at the desk ask anything about the situation. Just looked at me like I was nothing when I ask for a refund. Maybe it’s because I’m a woman. But will I never return nor will my family and friends.

I cannot believe I had to create a google account just to post this. This particular store is probably the most mis-managed upside down store I’ve ever visited. I have been doing business in West Plains for about two years. I have been to several RP locations in Illinois and experienced great service every time, but this one is different. The manager is just so hateful; acts as if he just has no interest in helping me and can just be flat out rude. The best way I can describe him is that’s he is a No Man first, no interest in helping me. The 3-4 guys on the counter never ask if I need help and seem put out by any questions I may have. I try my best to visit Max at the contractor desk when he’s not busy. He really is the only reason I still visit the store. Max is a wealth of knowledge and knows how to treat his customers; an absolute pleasure to do business with. I do not want this review to reflect the service I get from Max but rather the service I can’t seem to avoid from the rest of the inside staffing. After talking with several contractors over the last year, this establishment would fail miserably with a Lowe’s or Menards moving in. You aren’t winning with service, service is why you would lose.

Fast unloading dry wall. Thanks guys for unloading fast and keeping my wheels turning

The workers are great and amazing service every time I’m in there.

Grate place everyone is extremely helpful and try their best to help me find what Im looking for.

Great service and great people. Love doing our home improvement shopping here.

Went in not knowing exactly what I wanted and Alan came over and knew exactly what I needed and got it for me at a reasonable price. Thank you

Rick has been so helpful with our orders. Hes knowledgeable and patient with us.

When ever i go in their everyone is friendly. If i have a question they havent failed me yet.

Always friendly and helpful service. Ive been going there for years. They always have what I need for my handyman and construction jobs. The workers in the back lot are fast at helping you load your materials. If you have questions ask the employees they will help you find the answer.

I was mostly on scan mode, looking for ideas.I didnt find the lock I was specifically looking for, but nobody in West Plains seems to be carrying double cylinder jimmy proof dead locks.

Very knowledgeable staff!

Good service and always helpful. Price is comparable to our area.

Great customer service!

Friendly knowledgeable staff, understood my project double checked my order and got me loaded without a hitch.

8/2020 Was disappointed in the selection and the cleanliness. Will go back when needed, but the staff was underwhelming. Not very helpful.

Great experienceVery helpfulFound what i neededVery attentive to customers

The people at RP lumber are great. They take great care of their customers.

Awesome staff and prompt service

Great prices...best around actually

Helpful and courteous staff.

RPs has friendly and helpful people!

RP Lumber has always been a friendly helpful and good place to shop- Yet they have gone above and beyond, a couple years ago I became handicapped and they are always quick to help and encourage

Truly an awesome place for good deals on lumber, paint bathroom stuff. Great staff

Very friendly and helpful a very nice group of people.. friends now

Helpful folks

Great place to get your supply. Friendly people, always willing to help.

A great place with GREAT, helpful, and friendly staff. Have gone to the other guys in town (meeks) and alwwys walk out feeling like i must have cooties or smell bad. Not so at R.P.Theyre always spot on with their service and fair with price

Such an awesome place the people are so helpfull thetr knew just what i wanted

Had everything I wanted at a good price.

Best price in town on drywall

Very helpful at least for me

Great people great prices

RP lumber is the place I will go for all my building needs!

All your construction needs

Good place to deliver

Good people