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Cat5 Security Services
4353 Okeechobee Blvd d1, West Palm Beach, FL 33409, United States
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Cat5 Security Services
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Ju
Review №1

We found this company on a Google search after being screwed by another company. Cat5 was awesome from start to finish. ONeil, Javier and Tyler were professional, courteous and knowledgeable. They fixed the other companies screw up and made everything look professionally done. I even upgraded my home security system, cameras and living room sound system. I will never use anyone else and I HIGHLY RECOMMEND!! I WISH I COULD GIVE 10 STARS.

Ga
Review №2

Cat 5 came with a very good recommendation from a friend and they exceeded every expectation. Their knowledge of security products was quite impressive and they were very good at working with our contractor on the design and install of our system. Their proposal was cost effective. Our installer,Javier, and Jeff Dixon, owner, were great to work with - they delivered the expected outcome (and more) and were excellent at keeping me informed on the project. I really like that they were willing to make a recommendation and explain the logic for their choice. Without reservation, I recommend them to anyone looking for home security services. Gary H

Ca
Review №3

Jeff runs a security service that is well managed. He and his staff are courteous, understanding and knowledgeable about their business. They are patient at explaining the process so that the customer understands. They listen to the needs of the client and make the best decisions for them. They are also accommodating being work schedules are often not flexible for the client. I am a very satisfied customer and wish for him and his staff increased success. Cat5, where the customer is a Category 5!

Su
Review №4

Cat 5 is a fabulous security company. Whenever we have an issue, they arrive the next day to rectify it. They completely rewired our system that had been installed incorrectly bu another company. I highly recommend Cat5!!

ca
Review №5

Couldnt be more pleased with the product & service. Installation crew arrived exactly on time, were polite, friendly, knowledgeable and very professional. They are men of great patience as they were able to teach us how to use the cameras while at home or from our phones. The pictures are crystal clear and we are able to view the entire perimeter of our home. Before leaving, they vacuumed the areas where they had worked and left everything as they found it - except for the awesome new cameras and security system we have now. I highly recommend Cat5 Security Service.

vi
Review №6

Cat 5 - Jeff Dixon and his staff are remarkably professional and are there for us when we need them. Jeff is in touch with us on regular basis to make sure we are good or if we require any assistance. We have never experienced this level of attention and couldn’t be happier with a security company.

M
Review №7

Absolutely Fantastic service, quality, installation team and all around customer service Thanks to Jeff, Rochelle, Javier, basically everyone for the hard work If u have security concerns, no question who should do the work CAT5 did an amazing job from the first call to the office until the job was completed. Thanks to the whole team This is the first review i have ever written, wasnt asked to, but feel like i had to share ...

Iv
Review №8

I had cameras installed by Cat5 in my home. The service received from Jeff was excellent! Javier, the technician arrived on time and his job was neat and clean and he was very professional. I also received better pricing from Cat5 than other competitors. I am very satisfied and pleased. I highly recommend them!

Lo
Review №9

Cat 5 is very professional. Jeff Dixon was very professional. He went to the Group Home and gave me an affordable quote. He ensured that I was completely satisfied and all the paperwork and permits were signed off before requesting the final payment for the job. I am impressed and will always use Cat5 Security to monitor my burglar and fire alarm systems.

De
Review №10

My experience with Cat 5 Security has been terrific. The salesperson patiently walk me through all my option and gave me a good/ clear honest advice. Together we came up with the best course of action.On occasion I have called with questions, and they were always patient and professional with explaining and advice.The installer was really outstanding in the instillation of my alarm and camera units.I had a great experience with Cat5 Security and would recommend them to friends and family.

ra
Review №11

Jeff and his team (Javier and O’Neill) were outstanding. They were on time, efficient, patient/courteous, and very professional. I got worth of every dollar paid. I can recommend their services to anyone without any hesitation.

Ka
Review №12

Simply the best. No questions asked!!! Excellent Customer service. Love how punctual and professional this team is. Had ADT previously at another location and there is ABSOLUTELY NO COMPARISON. Cat5 definitely makes you feel comfortable and safe. The clarity of their equipment is remarkable. This company is highly recommended.

A
Review №13

Contracted with Cat 5 for our new business office. We needed an alarm system and in addition, they pulled the wiring for our internal Ethernet connections which was very helpful. The services they performed were very professional and were completed on time. The crew was friendly, cleaned up after themselves and did not leave a mess. I would highly recommend this company and would not hesitate to use them again.

Do
Review №14

Very professional staff! All interactions have been positive since day one! Always available for any questions or concerns if needed. I highly recommend them and give five stars all around! ⭐️⭐️⭐️⭐️⭐️

To
Review №15

We asked Jeff Dixon to visit our home to review our security needs. It didnt take long to realize that he was speaking to us from many years of field experience. He was instrumental in helping us get just what we needed and nothing more. On the day of the installation Javier, the technician, was one of the most polite and professional installers to work in our home. He was patient in explaining how to use the equipment and made sure our home looked exactly as it did when he arrived. We highly recommend this company.

Ow
Review №16

I have been using Cat5 Security Services for the pass 7 years.This was the best thing in my life when I switch from Advoguard Security Services .Cat5 give great customer service, with great results.2:00 am in the morning you call that number and there will be some one on the phone in seconds.I can bet anyone that join the teem will be treated with respect .I call it a teem they are like brothers and sisters to their customers.This is a great company to be a part off.Without a doubt.

Pe
Review №17

I was pleasantly surprised with the service I received from Javier & Jeff at Cat5 Security Services. They called ahead as I asked, Javier wore shoe protectors & he completed the job in a timely manner.Great job guys!Pete JohnsonPublic Insurance Adjuster866 47 CLAIM

Ne
Review №18

Ive had several great experiences over 7yrs of doing business with this company both for my home and business. Jeff Dixon is definitely professional and ensures he completes his jobs timely. Strongly recommend his service

Sh
Review №19

Jeff, The owner, runs this company with integrity and professionalism! He really cares and it shows. Not only did he make my home safe he perfected the home theater/Sound-system.If not Jeff himself one of his crewmembers always shows up and always shows up on time. The work is always clean and well done. Thank you, Jeff!!

Te
Review №20

I have been very fortunate for more that two years with Cat5 security system. Cat5 have the best customer service that you can ask for. Does not matter what time of day it is you can always rely on a call back; along with having the best technology in the business, and always very knowledgeable of their equipments.

Ri
Review №21

For the best service, professional, courteous, reliable and friendly technicians, call Cat5. Theyve done my house, my office, upgraded my system, serviced my system; I refer them to all of my friends and everyone likes their services. Theyve even done my church and neighbors systems. For the best service money can buy, Cat5 is the only call to make.I recommend Cat5 with no hesitation, youll be glad you did.

Am
Review №22

Well not much i can say more than what has already been said, we had to have a smoke fire alarm installed in our house in Florida and it was a nightmare finding a suitable company to do the job. When I spoke to Jeff I immediatly relaxed and had the sensation that i knew my job would have been taken of. That is exactly what happened, the job started immediatly and he kept me updated on any inconvenience and forward move. I can confirm that Jeff is a very honest, reliable and professional installer and his ethical approach is to be esteemed. I can say that I am very happy to have worked with him and I can assure you that you will be extremely satisfied with his services. Jeff dealt with my job with me being in Europe, so across oceans. That did not obstruct his seriousness and fairness in treatment. Good luck with your project and be sure that you are in the best hands.Elizabeth and Amonise

Al
Review №23

Cat5 has very professional and knowledgeable people working for them. They did great job. Even when the job got really tough they did not give up. They follow through and charged me what they said they would. I would use them anytime and recommend them to friends and family.

Ge
Review №24

I cannot say enough good things with the service and care of Cat 5. Jeff and his team are aces. I would highly recommend them. I have been with Cat 5 since it started, and it only has gotten better through the years.

Do
Review №25

Cat5 is an amazing group! Their associates are so very knowledgeable, professional and clean!! I highly recommend Cat5 for all your alarm, and AV needs!!

De
Review №26

Awesome customer service ! Friendly, clean worker took his time to make everything’s perfect !

Lu
Review №27

Great company😍. Jeff is a wonderful guy. Prices are great. Honestly I cant complain.

Sh
Review №28

I am so happy with Jeff and the Cat5 team; I gave Jeff the job to install camera and my security alarm system and I’m above pleased with their service and pricing; I called on Jeff again for help with cables Comcast failed to correct and again Cat5 impressed me; I’m glad I switched from ADT and Comcast.

Mi
Review №29

100% customer service, 100% of the time.Professional, knowledgeable and courteous. Youre not just a number with Cat5, you become family.

14
Review №30

Jeff and all his staff are great, excellent team!................HS

ka
Review №31

Dependable service, excellent surveillance. Would recommend service.

Al
Review №32

Nothing but positive things to say about Cat5. Very professional, awesome customer service, and reliability.

Ju
Review №33

EXCELLENT,PROTECT YOUR FAMILY

Ha
Review №34

Excellent and responsive service.

Information
2 Photos
34 Comments
5 Rating
  • Address:4353 Okeechobee Blvd d1, West Palm Beach, FL 33409, United States
  • Site:https://cat5security.com/
  • Phone:+1 561-687-5858
Categories
  • Burglar alarm store
  • Security system supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Offerings
  • Repair services:Yes
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