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Beauty Exchange Beauty Supply
2100 45th St STE B3, West Palm Beach, FL 33407, United States
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Beauty Exchange Beauty Supply
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Ta
Review №1

The stores really nice and clean.. And the prices are more than fair So you should check it out

La
Review №2

Im new to the Wig Life and both of the employees were very patient and helpful.

An
Review №3

They have the best ever customer service. Everything and anything i need i get it, literally the best beauty supply out there, there’s really no other like exchange honey!!!! I love beauty exchange there’s really no other beauty supply i could go to, will always be my number one! The workers are always nice and they are so quick and ready to help you when you need it. I have eczema so I would have to drive to different beauty supply’s to get my special soap but now i don’t! Literally they have every single thing you need at a great price super convenient they have a great workspace you can feel the fresh energy as soon as you walk in! 10/10!

Ba
Review №4

Love this place great people

Ta
Review №5

Great customer service & convenient hours!!

Ma
Review №6

Would give this a zero if possible. Return policy says “exchange allowed within 7 days” but the manager says if the product wasn’t open. So watch out what you buy

Ny
Review №7

I love beauty Exchange it’s absolutely my number 1 go -to hair store I love it there !!! I always get the best deals and the workers always energetic and ready to help they’re so friendly and welcoming . They always have EVERYTHING and I mean EVERYTHING unlike other hair stores that barely have anything and you have to drive to 3 -4 different hair stores before you can find what your looking for. But I love beauty exchange it’s definitely became my number one hair store when I moved to west Palm I love the west palm location on 45th and Congress THEY ARE THE BEST ! The store is always stocked up and clean !!! . And the workers are great always ready to help and the environment is everything.

Ki
Review №8

This Hair Is Amazing. It’s Bone Straight, Silky, No Shedding, It Can Be Washed & Reused & Still Maintain The Perfect Quality. I Can Definitely Give This Beauty Exchange Store 5 Stars.

Da
Review №9

Always have sales very cheap place to shop

Sh
Review №10

I went in looking for a new wig but my biggest concern was having to go thru the steps to color it. I got the perfect human hair wig in the color I wanted without all the hassle.. thank you to the amazing staff. Polite n very attentive. See you again soon for the next one..

Is
Review №11

A lot of options, good service

Ay
Review №12

I love the staff here theyre very polite and always greet me when I walk in and over helo if needed. Theyre super patient when assisting me with my needs and usually has great sales goin on! Would definitely recommend to anyone

Br
Review №13

DaShay(I hope I spelled her name right) was so helpful omg! I swear since I moved to Florida(4 years ago)I’ve been coming to this hair store! To me it’s the best & they have the best prices & they always have everything in stock when I go I’m always able to find what I need in one shop & everyone is just honestly cool, friendly, knowledgeable, & very helpful! 😁

TS
Review №14

Helpful staff, clean, organized, and nice select of products

Sh
Review №15

Prices are ridiculous, and they are a rip off. How can you sell a perm without the box and all the essentials are missing, but then you have the same brand perm in a box and they both cost the same price? I guess they think African Americans wont pay that any attention. Smh.

Le
Review №16

I love their selection of beauty products and hair. I drive an hour to shop here. The staff is friendly and are very helpful.

Ai
Review №17

I go out of my way to come to this store even though I live on the other side of town. Always have an updated selection and the employees are usually helpful and nice. Just ask for help when you need it.

Le
Review №18

Amazing shop with excellent customer service ! I love coming here.

La
Review №19

Rushed from work to get some products for my hair. Got there 15 mins before closing. Instead of greeting me, the tall white guy which I assumed is the owner or manager told me they’re closing. He then followed me around making me feel rushed and uncomfortable. I just got 1 item, paid and left. They are ignorant, and certainly don’t know how to treat customers who are the reason they are being paid a salary. I started shopping at Elegant Beauty. They are much nicer and more professional. Wished I could have rated them a 0 😏

An
Review №20

Very amazing and generous beauty supply! GREAT PRICES!

Cl
Review №21

Great prices on many products and sales.

St
Review №22

Love this store definitely has to be my favorite one 💖🙌

Ja
Review №23

Store is big, prices are fair, large selection of beauty supplies

Be
Review №24

I’ve been working at beauty exchange for almost 3 years it is a great learning experience with sales and customer service

Re
Review №25

Great source for hair products but not good customer service.

Ma
Review №26

Stay away, I mean it. Worst customer service ever ; the associates always look like they dont want to work there in first pllace. What makes it worst the owner is so rude and arrogant. You can never get some help and when you do ask; they just tell you what aisle to go and most of the time; the products are not even there. I have been following close attention to how petty and shady they have been lately. Pretty much every month they have a new sale ad with some special savings on certain dates, what the owner does, whenever something is sale for that day, he takes all those items from the shelves and hide them on the back; which makes no sense because theyre the ones advertising them. It happened so many times that one time I finally asked one of the girls and she indeed confirmed it. I still couldnt believe it so on 3 separate occasions; I decided to investigate so I went with my ad with the sale coupon for that day and was told the item was sold out, they were out of stock. So I decided to go back the next day as soon as they opened; guess what those items were fully stocked on the shelves so they lied to me; I then wanted to buy the sale item for that day and guess what again, they were out. By then I figured what they were doing and decided to go back the next day. Somehow that sale item from yesterday again was back on the shelves. I then confronted the owner and he told me the items arrived that same morning and they get shipments once a week. When I told him that I had been investigated this for the past few days and its been the same response; he then went cold. I was going to do this for a week, but then I realized it was a waste of my time cause its obvious they dont give a damn about their customers so I just stay away from that store. I rather buy my items at the drugstores with a higher price cause luckily they carry my brands. Stay away!!!!0

Mr
Review №27

My favorite beauty supply store. Always have good wigs on point😎

Ti
Review №28

My favorite hair store!!! They have everything.

Ja
Review №29

Love this store great employees BEST DEALS EVER

Ch
Review №30

Helpful and pleasant staff.

Al
Review №31

I wish I read the reviews before coming here. Terrible hair store to shop at. They are so rude, unprofessional, and disrespectful. The young lady in there was kind, and professional. But the men were ridiculous. Saddest thing is, in that area they will keep being nasty to people, because they know those people will come back no matter how they treat them. But I know I will not be back. That was the first time, and the last. I give this place zero stars!

ka
Review №32

My beauty salon is next door so we do a lot of business together. Great!

Gl
Review №33

This place has everything for all of your hair needs and accessories and the staff is absolutely fantabulous prices are perfect

Sh
Review №34

Horrible Customer Service! Rude!I also wished I had read the reviews before visiting this place. We simply asked if we could set some items on the counter while we continued to shop. The very rude guy at the counter told us that, No! because he didnt want that stuff! No one great you when you enter they simply just stare and assume that you are there to steal. Please consider other beauty supply stores.

Bo
Review №35

Great customer service 👍

CH
Review №36

This Is Where I Do All Of My Shopping For My Beauty Supplies, And The Store Is So Very Nice And Clean To Me

Tr
Review №37

The staff is always efficient in helping me b.c select products at this location

Sh
Review №38

Staff is very helpful. Just think people should leave better tips for the young lady who put on lace wigs shes very professional and takes her time with everyone.

It
Review №39

Great hair store ‼️

Le
Review №40

This place is literally AMAZING !

ny
Review №41

They don’t have good hair and the workers don’t do their job instead they stand around making you feel uncomfortable and follow You around looking dumb won’t be coming back here

Ma
Review №42

Reasonably priced, very friendly staff!

Mp
Review №43

I went in the store needing help to buy hair for my family in South Africa and I asked for they best hair and I was more than willing to pay even tipped those girls only to find they gave me 4bundles that dont match at all and here I am in a different continent and cant even go to the store and curse they asses out, the first thing Im going to do is make sure all those girls are out jobs you dont play people for fools like that I spent 400dollars at that place,I am so livid and annoyed.

Sh
Review №44

Terrible customer service. Not sure if they were raised right or just plain ignorant. I am not sure. You are better off going to Vera beauty on 45th near the dollar store/mcdonald.

Ha
Review №45

Full array of different products and very helpful staff👍

Ji
Review №46

This place should get 0 Stars. The managers are rude and nasty. No customer service and I have a very low tolerance for people of that nature. I think they should be out of business. Do not shop here. Terrible experience and nasty stuff.

Ch
Review №47

My experience has been good sometimes not so good, they are nice ppl, some of the ppl not so nice, but i believe u make your own experiences. Maybe tjey were having a bad day, so today I can give tjem a 5 because the good outweighs the bad

Ka
Review №48

Good selection of products that I love. Customer service and efficiency is lacking.

Oz
Review №49

The stylist that install wigs is amazing

Mo
Review №50

The manager is rude you would think a person from Africa they would have more respect for Americans! Not happy I’ve spent thousands of dollars there over the years and their customer service and policies are horrible.. This store gets one star !!!

Bo
Review №51

The girls are very helpful ! Also, it’s a great place to install wigs.

ca
Review №52

The same customer service you receive hee minmics the quality of items sold in this establishment. They are blantenly disrespectful. I had my 8 year old sister step into the store and purchased a promotional instead of complying to what was advertised they attempted to steal my sister money without giving her the the item. Then when I stepped into the store they swore up and down that they didnt not take her money and called a child a lier. The item cost a dollar and the if the promotion was over I would have not problem with purchasing it at full price but the way they attempt to below her and take from because she was a kid was completely outrageous. I will not recommend this place to anyone, because at the end of the day just like them we work hard for what we earn and being disrespected for wanting to purchase something is ridiculous.

me
Review №53

Great service great prices

St
Review №54

The manager over the place is very professional and helpful

Ce
Review №55

My favorite beauty supply store, they have everything you need for your hair needs

Ma
Review №56

Prices are a little high, the people in the store arent experienced but they are very nice and they really try to help. The store on Military is very clean

Ga
Review №57

Very clean aisles. Easy to locate items.

Ka
Review №58

Naomi slays them lace front!! Takes her time and does a good job!!

Ra
Review №59

This is my Favorite Hair and Beauty Supply Store.

Na
Review №60

I can find nice products for my natural hair

DA
Review №61

I really like this store I just feel rushed to buy something but good sevice and some ones always helps out not always available to help out but they do help you when you get help

Fl
Review №62

The girl that puts on the wig is polite and skillful

Kr
Review №63

The workers there are ghetto and beyond rude! Wont return...Gave them 1 star bc they wouldnt let me post w/o giving them a star.

Re
Review №64

Rude!! Ladies there are off the streets very GHETTO the girls there need customer service skills its like he picks them up out the projects and gives them a job especially the big fat red one with her tooth hanging out her mouth

Va
Review №65

Love this place! I always leave happy!!

Li
Review №66

This store have great people that work their

Ga
Review №67

The employees have a bad attitude and they dont even listen to ur questions,,

ro
Review №68

Theyre so rude especially the( tall white guy) never going back there .... I see why they have 3.8 rude asssssssssss

OF
Review №69

Great prices and supplies

Wh
Review №70

Cool

Ve
Review №71

This is one horrible place. Hair is old. Staff is super rude including the owners. Will I shop here again Noooooooooooooooooooooooooooooo

Ma
Review №72

Best wigs in town!

Io
Review №73

Worst experience ever !! The entire staff is rude especially the owners...

Er
Review №74

The staff is friendly, however, the hair selection are old and limited. Please update you lacewigs. Your styles are outdated!!

Do
Review №75

Great deals

Sh
Review №76

Great location and convenient

DB
Review №77

The staff is INCREDIBLE!!!

Ch
Review №78

Helpful patrons

Ly
Review №79

Ok

ca
Review №80

Guys in there are so unpleasant

Ma
Review №81

Lots of variety of hair products and Beauty Supplies

Pr
Review №82

Reasonable prices for hair

Ab
Review №83

They’re amazing

Li
Review №84

My favorite!

Tr
Review №85

Reasonable price

de
Review №86

Friendly and very helpful

Nk
Review №87

Horrible customer service.

To
Review №88

The owner is nasty with a bad attitude..

De
Review №89

Not much to choose from

Tr
Review №90

Everyone was friendly

fr
Review №91

Love

Sh
Review №92

Poor customer service

M
Review №93

Excellent!!!!

Information
9 Photos
93 Comments
4 Rating
  • Address:2100 45th St STE B3, West Palm Beach, FL 33407, United States
  • Site:https://mybeautyexchange.com/
  • Phone:+1 561-845-8852
Categories
  • Beauty supply store
  • Cosmetics store
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–10PM
  • Wednesday:9AM–10PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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