Great place to come, super friendly staff, Trever and Austen are the two that helped us out l, they answered all of our questions in a super friendly way and helped us make sure we came to the right place to sell our jewelry. If you are doubtful about where to go, this is definitely the place to come, and you will for sure get the best deals and most out of your stuff! Five stars without a doubt !!!

Not gonna lie, at first when my friend told me about this pawn shop, I was a bit skeptical, seeing as pawn shops get quite a bad rap for how they do business, but after coming here myself, I have to say that I was quite impressed...! The customer service is always great, always greeted with a warm welcome, regardless of the day. I really love how these guys are open 7 days a week, and literally from 9 am - 9 pm! That’s amazing!! Usually when 5 pm rolls around on any other day, I’ve lost hope to make it to just about any pawn shop, but not with these guys, I’m always confident that if I’m tight with money on any given day, I know that at least I have until 9 pm at night to make it to these guys to pawn or sell something for some quick cash:) it’s just reassuring to know! Now, when it comes to business, they definitely work with you! I mean, obviously it’s a business and they have to make some sort of profit, but it isn’t so heart breakingly ridiculous of price gap when it comes to buying, or pawning your things. If you really feel that it’s unfair, let them know, and I promise they will do their best to meet you halfway to a point where you aren’t leaving unsatisfied. Just about almost every time (if not every time) they always give me a great deal on the items I pawn and i leave a happy customer with cold hard cash! And when the time comes where I have to either pay or surrender the items I’ve pawned, if you give them a call before that time, they will work with you and give you more time! Because they know that life happens and sometimes you need an extension on your pawned items!! Over all, these guys are great, and of all the times I’ve visited and done business with these guys, they always deliver. Thank you big dog pawn for being the best pawn shop I’ve ever been too!5/5 would definitely recommend and return to do more business with you guys! Thanks for being so friendly and understanding of our situations...!

These gentleman and young ladies are wonderful. Here at Big Dog Pawn.Scott and team are always smiling. Quick to help in any thing you stand in need of. So kind in allowing me to use their silver n gold machine’s to check the authenticity of coin’s I come across.This BIG DOG PAWN is A+++++

Saw on a FB ad they had a tool sale going on. This made my tool purchases an amazing deal. Much better than meeting a random person from KSL at a random location with no recourse if the item was junk. Will definitely visit this store again! The West Jordan Team was great!

Honestly, the staff is normally really nice and welcoming when you walk in but today I see a new girl Ive never seen before she was not welcoming at all she was straight business which could be okay but did not even smile and I truly just wanted to make the payment and get out of there. Hopefully my experience is better next time.

Danielle, Nick and Kat all provided great customer service. Very fast and friendly too. Thank you all.

Big is my primary place for knives,shotguns,handguns and rifles. The Big Dog family always make sure I am taken care of with they’re knowledge of the items I buy and they’re always willing to give me the best price which is usually the price I offer. I love going in to pick up my items that I have bought online and talk to the staff about items I am interested in. Overall Big Dog treats as a platinum customer!! They are definitely my go to when I’m looking for new items!Thank you Big Dog!Jeff K

Great experience vary professional individuals will go out of there way for you wanted to shout out Austin and Trevor definitely deal with a lot of crazy individuals great service

By far the best Ive been to. They have a huge backbone and stand behind there products. Amazing help. If your selling they have compassion in what your dealing with. I have never felt bad when I walk out the door. Why pay high retail prices. Open 9 to 9. Should cover your needs. I have been buying coins as of late to send to my grandson. And they are fair in price.

These guys have won best pawn shop for the last three years, and there’s good reason for it. They’re payment system is intuitive. They don’t really do an interest-based system. It’s a lot better! They’re also super friendly, and they make the process painless!

I have. Bought jewelry, laptop, guns, and pawned with Big Dog for years now! I absolutely love and trust these people! They know my name when I come in and that makes me feel special. They are kind and easy to work with! I will never go anywhere else even though they are a little far from where I live. I recommend anyone to go to Big Dog on 90th and Redwood first! I love them!!

Dannielle and Scott were awesome! Needed to bridge the gap with a loan! It worked out and I really appreciate them! Interest is very reasonable compared to the alternatives!

BDP is the best! They help people get through tough times and are very fair. They will work with you if you just call and communicate that you may need a few more days to make your payment. I love that they offer the same amount whether you pawn or sell because they want to help you keep your things. Scott and Trent are both really great to work with.Big Dog Pawn is an awesome addition to the community.Thanks guys for all your help!

My name is Christina. I have been to many pawn shops over the years and Big Dog Pawn is definitely my #1 favorite. They welcome you from the moment you enter, which is nice. And if Im in a bind, they do whatever they can to help me. Its not always about WHAT I bring in, they take my situation in account first!! Go to Big Dog Pawn!! Ask for Scott. He is Awesome!!!!!Sincerely, Christina L.

Been here twice and both times the team has treated me very well. Highly recommend to anyone.

Great price! Great service! And Austin is really Great and helpful! Highly recommend!

I absolutely love Big Dog Pawn! I will never step foot, in another pawn shop, ever again! You guys make me feel like Im a part of your family! Thank you Trent and Austin! I love you guys!

We always have the best buying and pawning experiences with all of the staff! Everyone goes above and beyond to help with whatever your needs may be. Thank you for having such awesome staff and awesome inventory! P.S. Scott, I still want your car!

Very honest. I once brought in a ring and thought it was worth maybe $20Scott was upfront with me about the ring being made of white good and gave me $200 for it.Absolutely love this place (:

Always a pleasure shopping with big dog! They have a friendly atmosphere and good prices. The app makes everything simpler. Best pawnshop in the world!

The workers here are all so helpful and work with you on trying to help you get what you ask for. Sometimes they will go out of their way to help you. Its the place I always go if I need a loan. Plus they have a lot of good prices on the items they have in their shop.

This is Hyrum, Sherri’s husbands and Big Dog Pawn is my go-to place. Their staff is always helpful and friendly and the inventory is constantly changing. I have picked up many a good deal there and plan to continue looking for more. I am often surprised at some of the things that show up there for sale. 😃

Cam and Randy are great. all workers have always been upbeat and great to deal with. love bringing my son in to both of their shops to look around. If you’re in the area and like to go to pawnshops this is the place to stop.

These guys are a life saver. They not only helped me out when I needed it. But when I couldnt pay my loan and lost it.. they happened to still have the items in the store almost a month an a half later.. they gave me the chance to still buy it back. Thanks guys. I appreciate it beyond words.

Went in to look at a gun that was posted online for 900 with three magazines. Turns out they lost or sold one of the magazines, fair enough. The magazines cost 50 dollars apiece at a minimum. I fairly asked for 50 dollars off, but they would only split the difference with me. Kind of a small thing to split hairs over, but to me its the principle of the matter. If you list something at a price, and then sell part of what you listed, you should discount the price to reflect the value and not try to haggle it back up.I understand that the gun market is really hot now and you can easily tell someone to pound sand instead of negotiating, but as someone who buys guns from pawn shops all over on a monthly basis it struck me as a really disingenuous move. I love the other Big Dog location on State and have bought several guns from them, but I doubt I will ever come back to this location. The service just isnt as good.Edit to respond to owner:I want to be clear, the issue isnt that your pictures were inaccurate. The issue is you sold part of what you were offering and didnt want to lower the price to account for that mistake. It comes off as dishonest. I know you dont have to because someone will come buy it even after you sell parts, but it still reeks of customer unfriendliness.

I absolutely loved my experience and Trevor was hands down the nicest, most respectful dude. 10/10 customer service definitely recommend, I was seriously impressed

Big Dog Pawn is THE BEST place to shop at! They always give you a great deal. Trevor helped us find exactly what we needed, and gave us a fantastic deal

I like a good competition as much as the next one! Great job on your victory! Its great for everyone and their businesses. I appreciate the opportunity for the challenge. From one pawn buddy to the next. Congratulations. Until next time. 😉😁

Johnny and the staff were the best Ive experienced. I would recommend this place to anyone.

Went in to take a look at a couple things and i was amazed with how welcome the employees were . We were able to get helped by Scott and he was amazing. Ill definitely recommend this place again .

This is a great shop to go to, very clean and always have great products available. On top of that the employees are all, always very nice and helpful and have knowledge on the products or will find out the info if need be. Great customer service.

Best pawn shop I have dealt with. I took some jewelry in and wasnt sure what was even real or of any value, since I dont know much about jewelry. Most pawn shops, in my experience, have been quick to tell me they couldnt buy anything I had, & wouldnt even run the tests to see what was real &/or the quality of the metals. Caden, here at Big Dawg did everything he could to get me the most money possible! He was very knowledgeable about jewelry. Very kind, helpful employees, & Ill recommend them to anyone!

This is an amazing pawn shop! Always ready with a deal and willing to haggle, fun employees and they always have cool stuff to (potentially) buy! Highly recommended

Big Dog Pawn is the best pawn shop Ive dealt with, all the staff are very professional and friendly and know their business. They take pride in their customers and are very considerate if there are ever any issues and work with their customers when needed. I would highly recommend them.

Very satisfied with the customer service and the amount I feel was fair. Highly recommend the best place in town honestly am so glad I came here!!

Great service, always! Danielle, Trevor and Johnny are always friendly and welcoming. If Im going to sell something big dog always gives me Top Dollar!

Super friendly! Not pushy at all. Definitely wouldn’t go anywhere else. Always such amazing stuff & awesome prices.

These guys here at Big Pawn are the greatest. I have never been in any other place that is as friendly as all this guys. Best Pawn shop in Salt Lake!

Randi did an amazing job helping me sell my ring! She gave me a very fair price and made my experience great!

The best place to get any stuff that you wanted. The staff I very kind person. I love buy in this store online. Thanks guys.

Great experience. For years, I can count on you being there, you are always there. Easy in, easy out. Never disappointed, always find what Im looking for. Friendly and efficient.

By far the best pawn shop experience I’ve had. They are very knowledgeable of products/items and are always happy to help. The only pawn shop I go to now.

Big dog pawn is the best hands down.. I have BEVER met such great people. I recommend this place to anyone who needs to pawn or buy stuff..

Trevor and johnny were really helpful and kind they helped us throughout our whole visit to their establishment and always kept a smile on their face

Big dog pawn, helped me put a smile on my kids face! Great products, due to careful examination of there inventory. Thanks guys!

Very very friendly staff they are honest,understanding and a great environment to be in. I would go back to Big Dog Pawn Excellent people there I would go back there again Anytime.

Great service and very fast I was in and put if theres..i absolutely will come back and again and again!😍jonny was amazing I had a question about a gold filled necklaces and he didnt hesitate to ANWER my Qweens, plus the tested my necklace and have me the answer with no charge.

I’ve been working with these people for nearly 10 years. They listen when you talk. I buy all of my tools here. My granddaughter had a heart problem 3 years ago. When I came in today Trevor asked if she was okay. Remarkable that he would care. You can know that they will treat you fairly. More than employees. REAL people!!

I am always treated with respect from the time I come in till I leave. The almost always say hi within the first few seconds even when they are super busy. It doesnt feel like a pawn shop so much as a little mom and pop shop.

I went here on Friday night to look for a wedding ring, as I am getting married. Not only did I find a killer deal, but the staff was very attentive, and I walked out squealing with excitement. Thank you guys for making my upcoming wedding day the best day of my life. ❤️

Jonny is amazing! He helps us with everything we’ve needed, he’s very nice and friendly. We love the store!

A wide selection of tools, jewelry and sporting goodsAtwood seemed like reasonable prices to me. The people there seemed happy to help and we’re nice. One of my favorite pawnshops to go to.

Mason is simply the best!! Always willing to help and make sure we are happy. Won’t go to any other pawnshop in the valley. Ever

The crew was Personable knowledgeable and nice they answered all my million questions and were so nice about it shelly and t -rev definitely made me a life time customer

Extremely personable bunch of guys in there. Ive been to plenty of pawn shops in the valley over the years and to be honest when Ive been in situations where that was an option for fast cash its Ive almost always has regret because it felt like I was taking advantage of. Not Big Dog Pawn & Jewelry! Not only were they fair but it was a friendly and clean environment to experience. You can be sure I will be a returning customer. Thank guys, sincerely Tim Hz Anderson.....

This place is honestly the best pawn shop Mason and Nick we’re very professional and very polite and nice. I’d recommend this pawn shop to anyone I’m extremely satisfied l.

Yes I pick a 5-star for Big Dog Pawn in West Jordan Scott he was really helpful with what we needed and he was very kind so I would recommend to go see baby dog fun thank you

Everyone was very helpful and went out of their way to get me what I needed.

I love the look of this place they have a lot of cool things! Plus the staff were super cool and super nice! They helped us out a lot finding what we needed and helped us navigate what the best deals would be

I am a bit newer to the area and I went online and saw BIG DOG pawn and jewelry had great reviews so I went specifically because of that and boy they did not disappoint!! Trent greeted me very kindly and proceeded to assist me the second I walked up to the front of the store. It felt very comfortable and homey, not like someone was trying to get up on me or gain a profit. He was incredibly helpful and when I told him what I felt my item was worth he worked with me and actually met me at my offer due to the fact it was Christmas time and I am a single mother. He wanted to help and truly cared about me as a human. He didn’t see me as a dollar sign which is the feeling I typically get at pawn shops. I HIGHLY recommend coming to this shop if you are not only looking to pawn or sell but also if you are looking to ship for yourself! They had some pretty neat items and everything was very clean and great quality! I lost certainly will be a return customer and look forward to giving them my future business! I would refer them to family and friends, they are truly awesome! Thanks guys!!! 🙏🏼 😊

They are so kind and understanding and willing to help any way possible. All of their staff are incredible too!

Love coming to this pawn shop more then others, they honestly and can’t stress this enough. Treat you like family, the moment you walk in the door and the moment you walk out they make sure you have been helped and taken care of.

I came to unload my mountain of games, movies, game systems etc haha. There were all very patient, explained the whole process very clearly and gave reasoning behind each price or as to why they weren’t able to accept some items (too scratched, missing parts, etc). It’s one of the most pleasant excitement I’ve had at a pawn shop 🙂 and I can definitely see why they’ve won awards for being the best local pawn shop around in years past 😁.

Big dog pawn is the best pawn shop around they are always willing to go the extra mile to make customers happy and no matter the time I have something in pawn they are always willing to work with me

Four years I had an alcohol & drug addiction and i started pawning my picture disk collection and was going lose them, me and my son in-law went in to the west Jordan location and talked to Scott and told him my situation, at this time i was months late, so Scott said he would work with me until I got out rehab and he did! I got out of rehab got a good job and have been clean and sober for 3 1/2 years!!! So thank you big dog pawn &Scott.

Big Dog Pawn is the place! They always have those need to have items! I highly recommend.

Really good pawn shop. They make me feel like family. My daughter bought a wedding ring for her girlfriend and they made her feel really comfortable and were really welcoming. Me and my family are telling everyone about this place!

Awesome cool place trevor treats customers right ! Love coming here pawning and spending money

Awesome pawn shop helpful employees trevor that helped me is a awesome worker and employee great people !

Very friendly, very nice. Even found 10mm. Cam is nice but weird.

Great pawn shop friendly staff refuse to go to another pawn shop because they treat you like a human.

They answered all my questions and were very fast in response to those questions. Shipping was really fast and my items were packed really well.

I’ve never had a better experience at any of the pawn shops I have frequented throughout my life.I surely more than impressed and grateful for the customer service, hours, friendly staff and location.If I could give higher marks or stars, I’d give infinite.Thanks for everything!

Big Dawg Pawn is great when you need help. I had an item in pawn for a loan that was pennies on the dollar ( my choice) To get this loan on a$10,000 gold/diamond ring and only borrow a few hundred dollars... There was a few months that I was late on my payment, and Big Dawg Pawn would of made a lot of money by taking my ring because of my past due bill, but they never did(they worked with me!!!) Thanks to their honest values, and moral ethics I still have that ring with me today!!!DO NOT GO ANYWHERE ELSE, BIG DAWG HAS INTEGRITY!!!

Whether you prefer to come to one of these places to make money, a little help until next your paycheck, or good conversation and a laugh. You can find it at Big Dog Pawn & Jewelry. I havent Had the easiest life And unfortunately What you need money fast because of life circumstances you tend to become familiar with pawn shops So Ive been in my fair share of them and I have to say by far this is the best. Thank you big dog pawn and jewellery

Trevor and Austin were extremely helpful and sympathetic. They were very friendly and professional, as well as informative. I would recommend these guys!

Big dog pawn has been the best, they have always worked with me and I have recommended them to all my family and friends, both for loans and shopping, I have lived in Utah all my life and never have I found better than big dog pawn.

I wrote a previous review about this place I was upset but they are very helpful and knowledgeable and they know their business so if you are ever on Redwood Road and West Jordan please stop by this place their staff very friendly and nice and they will help you

I cant tell you enough how much I love the big dog pawn shops! Theres always so many cool things to see and/or get, super awesome layaway options, great employees who are always friendly and ready to help however they can! 100% recommend either location!!!!

Energetic on a Sunday and good customer service! We will definitely be returning.

Randy, Trevor, Cam & the rest of the staff here are super awesome they are always in a great mood & willing to work with you and help out anyway they can. Best pawn shop in Utah 👍😊

Great customer service on a early Sunday morning. I recommend 1000000%.

So good . Felt like an experience over a sale . A lot of unique things . Ur bound to find things relatable to u

We have been here many many times. The staff is very friendly and knowledgeable. They really go above and beyond for their customers.

One the best pawn shops ive been too. The employees here always try to help you as much as they can.

The staff took care of me fairly quickly and were very kind, especially since it was my first time in

Great customer service, spent so long counting my ammo and still had smiles on their faces 😄

These guys are the ABSOLUTE BEST!! Ive been doing business with big dawg for over 11 years now and scott, randy, Trevor, and the rest of the crew have always taken care of me. Everytime I walk in the door they are always super friendly, as well as they always have a smile on their facesThank you guys for all the help youve provided over the years. :)

Thanks to everyone here helping myself, and my lovely fiancée! We’re about to have a baby, and after COVID, I am just barely starting a new job. Desperately needing gas and food, We were able to loan a few items, .They all helped out so I can get gas to this new job.Thank you to this location for having an impact on my life and for the help! -Devin and Britney

Hands down best pawn shop around always willing to help you with what you need 10/10 would recommend

We love Big dog pawn & jewelry!! Everyone here is so great! Customer service is the best. We wont go to any other Pawn shop. Scott, the owner, actually cares about his customers and his employees. Big Dog Pawn & Jewelry is awesome!!!!

I have never really gone to pawn shops a lot in the past, but now that Ive found Big Dog Pawn this is the only place Ill go. The team at their locations are incredible. The jewelry selection is AMAZING! Trevor helped me and was so friendly and very knowledgeable! Do yourself a favor and check out the best pawn shop in town and definitely ask for Trevor!

Scott and his staff at big dog pawn are easily the best in the business. I’ve referred several family and friends here and they’ve all rated five stars as well. I highly recommend Scott and big dog pawn staff to all everyone at that to just simply thing “big dog” cuz that’s what they are. And that’s how they do business. I co wider then great friends abs they all are even better integral human beings with demonstrated character time in abs time out. hesitation that I recommend SCOTT and the rest of his big dog staff at either location whether on State Street or Redwood Road you definitely should want to only do business with this pawnshop of all pawnshops are you treating me like family and with the upmost respect

I absolutely love doing business here, I have purchased some very good quality items and have used them to pawn musical equipment. They treat me great and make the shopping and browsing experience really fun. I love these guys.

They have handled so many items for me when I was struggling in between jobs due to COVID-19 being a real stress to the job industry. They took good care of me, but most of all my items! Thx big dog pawn!!!

Big dogs great! Theyve always got the best stuff with a bit of everything for everyone!

Trevor over there is a stand up guy everyone in the crew I have meet in my several times therehas been wonderful with some of the most difficult customers that could have really been angry still left happy this is hands down one of the best equipt pawn shops as far as a good core of good people running it .. thanks guys see you again soon

Love this place. Super friendly and have great deals

Great shop for used instruments. I have bought both my BC Rich Warlock bass guitar and my Stratocaster here. Staff are friendly and helpful. Highly recommend visiting before buying new.

Very friendly always willing to make a good deal they also help you when youre down and they seem to give the best prices in the valley.