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Atlantic Toyota
193 Sunrise Hwy North Service Rd, West Islip, NY 11795, United States
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Atlantic Toyota
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Ci
Review №1

Everyone at Atlantic Toyota went above and beyond to help me and my daughter make the best car buying decision! Honest salesman and awesome finance guy! Overall great people and an awesome experience! This is the first time I didn’t feel overwhelmed with purchasing a car and I felt like I was educated in my options and given an extremely fair deal! Up until now I have never been a fan of car dealerships but this experience exceeded my expectations! My six year old didn’t even want to leave because they even went out of their way to make her comfortable and helped pass the time… which is no easy feat for a child! So happy I chose Atlantic Toyota and I would recommend them again and again!

Ge
Review №2

Consistently NO damage or issues with my vehicle when coming back from service. Returned clean and sanitized. Friendly staff. Pretty much all you could ask for.

Ra
Review №3

I have used Atlantic Toyota for the past 2 1/2 years and have had an excellent experience there. Not pushy or overcharge ever. Quite competitive even with other local comparable auto shops. The service reps have been very helpful and realistic.Waiting areas are clean & fresh. Free gourmet coffee & tea and Internet while you wait.My previous experience was 3 years with Atlantic Volkswagen down the street.Both have been top notch.RandyVeteran, US Army

Br
Review №4

I received courteous and professional service. The work was done without incident and was completed before the estimated time stated when I dropped off my vehicle. I would trust Atlantic Toyota again for my service.

Te
Review №5

I had a good experience with the business and financial managers, Mike and Rosa. Both were easy to speak with and negotiate the final price. Atlantic Toyota is a trust worthy dealership who gives 6 months on their used vehicles. I definitely recommend this dealership.

Sh
Review №6

As I have previously stated, my Service Advisor Mike Keehner is a very knowledgeable, as well as, a very pleasant individual. My 2019 Sienna XLE was ready even sooner than promised. My family and I have purchased and/or leased 6 vehicles from Atlantic Toyota since 2006. We plan on coming back to your dealership for more vehicle purchases and leases in the not too distant future. We have always enjoyed the service and attention that the staff at Atlantic Toyota have given us through the years.

Ja
Review №7

This was my first time purchasing from a big dealership and as nervous as I was, Adem, my sales rep made it a fun experience and Rosa, the financial rep, made sure to get me the best payment option available. I left with a beautiful 2019 Honda Accord Sport 2.0t in a gorgeous color! I highly recommend Atlantic Toyota if youre looking to get a car.

An
Review №8

It was great Service. Stuff very very pleasant and helpful;specially Mickle K.Thanks a lot.

Ma
Review №9

2nd car I’ve purchased from Ashley at Atlantic Toyota within the last year. Perfect and easy transaction. She even went out of her way to come into work early for me so that I did not have to wait. Seriously?? Who does that nowadays. She does :) ask for Ashley if you’re interested in good fast service, fair pricing, and a great person all around. Personality goes a long way doesn’t it? Thanks Ashley and thanks Atlantic Toyota.

ha
Review №10

I have bought a New car and waiting for the new license plates for two months. Called couple of times and finally someone called back saying it was delivered one month ago without any signature. Spoke to the manager Mike and saying I have to go to motor vehicle and fix it myself. They didn’t want to fix the mistake they have made by putting my old address. No apology at all. Here’s the paperwork and try to fix it by yourself. Won’t give me a temporary plate now and I can’t even drive my car. They don’t care. Won’t be shopping there again.

Eu
Review №11

Hands down love this place. My husband handles everything with the car as I know nothing but whenever I come here to get my car serviced it is always an enjoyable experienceIf you are able to get Tasha she is fantastic. Breaks down everything for your and you leave knowing you were looked out for. I went in asking for an oil change and she let me know it was not necessary as I have synthetic oil. Saving me money girl. Love it.

Ro
Review №12

From the start, sitting with Benny Mac, every detail of the maintenance was explained. All my questions were answered.I was contacted with additional recommendations, when the car would be ready and informed of future preventive maintenance.He called again to let me know when the maintenance was completed and the car was ready to be picked up, earlier than requested.A perfect experience.

An
Review №13

Brandon in the sales department is truly motivated, listens to your specific needs, and keeps you informed throughout your car buying process. I called about a very specific vehicle that happened to be sitting in the showroom. Since we are a few states away, we couldnt easily be there to look at it in person. After a quick conversation, Brandon had fulfilled our specific requests by sending additional vehicle pictures and videos within 30mins. Within an hour, we were already going through the paperwork process of buying the vehicle. Speedy, excellent communication, and properly fulfilling the customers requests.... Thats what car sales and customer service is all about! Brandon, you are truly top notch! Keep up the great work!

Ev
Review №14

I was greeted by a friendly receptionist then Nelson Pacheco was my sales person. He was very knowledgeable cordial and listen to my needs and work with my budget and what I was looking for. Thanks to Atlantic Toyota I walked away with a car today, I am very pleased and happy with their customer service and my purchase today. Also, Tafawa Lee worked the best deal for me to make buying a car today possible, 100% would recommend them.

Ge
Review №15

I give 5 start t Tim best costumer service ever

Le
Review №16

Ashley was an amazing help to me and getting my dram car! Super friendly, smart and transparent about everything I would be getting. Helped me every step of the way and I couldn’t thank her more! Thanks again Ashley!

Ru
Review №17

It was a pleasure dealing with the people at Atlantic Toyota Service Department. My advisor Benny Mak is wonderful extremely knowledgeable.I would highly recommend this service department. We use it for both our Toyota’s.

La
Review №18

Tim was absolutely amazing and has great customer service! The process with the recall went super smooth and i was able to get in and out in a out 3 hours. I wwouldhighly recommended Atlantic Toyota and ask for Tim!

Am
Review №19

Excellent service! We waited at the service shop for work to be completed and they were able to take care of everything within an hour.

Ha
Review №20

When it comes to my Toyota’s care, I do not compromise. Atlantic Toyota has some of the best toyota expert technicians. The staff is very helpful. I was blessed to have Mr. Timothy Keehner as my advisor. He went over in detail what is happening with my car. He welcomed and answered my questions. After all, my 2018 toyota ran like a new one. I highly recommend everyone to take a trip there and live that experience!

Ta
Review №21

Angel, Tefawa and Mike went out of their way to get me APPROVED for the car I wanted. However, I AM HAVING SO MANY ISSUES WITH THIS CAR THAT I WILL BE RETURNING IT THURSDAY. It has a broken seat from a car accident likely, missing parts, no back seat head rest, and when I go to give it gas it responds slow....etc. This car is shot and I will not be keeping it and I am very disappointed because I thought I was dealing with honest people.

JA
Review №22

What a great day experience dealing with Evan Bobla. He was professional & helped us w all our needs. He brought over his manager when needed instead of wasting time. I would recommend Evan & his manager for the smoothest transition into a new or used car

Ka
Review №23

Greg was fantastic! If you’re looking for a salesman who isn’t going to jerk you around and who actually has the customer’s best interest in mind, he’s your guy! Rosa is fantastic as well. 10/10 experience!!

St
Review №24

Edit: The owner responded saying I missed the fees however how does that explain the obnoxious behavior of your finance employee Fernando refusing do disclose the fees and hanging up on me for asking? it clearly does not excuse it and It is the main reason I chose not to buy with you! I should not be treated poorly when I am trying to learn about the costs of a purchase..Red flag # 1 I felt like there was a bait and switch when it came to the cost of the vehicle. The advertised price came with an additional $2000 down plus nearly $700 in dealer fees that are added to the price of the car. Somehow I was willing and able to overlook this and thought I could buy the car. Thankfully it was late in the day, we did not close the deal and I was asked to return the next day. The next day I called and insisted on speaking to the finance agent to find out what the finance rate they were offering was. In my humble opinion I can not agree to this kind of purchase without having a full picture of what I would be spending. Red flag # 2 Fernando was so incredibly unprofessional and rude, he mentioned additional fees but refused to disclose the what the fees would be. Red flag #3 He had the audacity to hang up on me because I was asking questions which are my right to know. I have to thank him for behaving so poorly, because of him I decided not to buy with this dishonest dealer. Prior to going in I had not yet read these reviews, now I noticed 7 months ago someone else had a similar experience with Fernando but they made the mistake of signing. I am so glad I do not have to drive a car that makes me feel like I got ripped off or manipulated in the process of acquiring. Buyer BEWARE this is not a fair place to do business.

Go
Review №25

Very positive experience. Sales team was very professional and knowledgeable - especially Greg Connolly who was excellent. He really made it all a pleasant experience. Would highly recommend.

Ta
Review №26

All I will say is This is Where it is At.Great Individuals at Atlantic Toyota was a Experience Ill always remember.I walked in there and Got my First Car here few days ago.Im Beyond Excited !!!!Very Pleased and Glad I went to Atlantic Toyota and they were there to assist me.⭐⭐⭐⭐⭐

Sh
Review №27

Bought my first car from them. Jason is very helpful and friendly person. Answer my all questions and give me better deal. No bogus fees or hidden cost. Really nice experience. im happy with my purchase.

Co
Review №28

Hands down the best and least painful car purchase yet. My sale was handled by a very professional young lady named Bailey. There was no multiple trips “let me talk to the manager” for price haggling. She was TOP NOTCH, highly recommend seeing her if you are looking for a new ride.EXCELLENT trade in value for my 2014 Tacoma also. There was ZERO pressure by Eric in finance to purchase any additional warranties. Just a really positive experience. Glad I gave them a try. Way better than the last two dealerships I’ve used. HIGHLY RECOMMEND

Wi
Review №29

Atlantic Toyota is honest. The waiting time is acceptable. Staff always apologize if they taking more time than expected. Specifically i always ask for Tasha to be the service representative for my car. She will report tome whatever the mechanic has listed for me to do. She listen to me and do what I require to do. We get alone nicely.

Pe
Review №30

Atlantic Toyota service rocks. Fast, efficient, skilled service. Had me in and out same day. Would happily come here again, and its a 2 hour drive for me! Shout out to my coordinator Tim, who is a rock star!

Gi
Review №31

Great experience! All the staff was more than accommodating and made my entire car buying experience comforting. I would buy my next car from Toyota based off my experience.

Ni
Review №32

After visiting 5 different dealerships and having a terrible experience in each of them, Atlantic Toyota was refreshing. They were honest from the start and very hospitable. Ashley was extremely helpful and made the whole process painless. I would highly recommend going to see her if you’re tired of dealers playing games and giving you the runaround.

Ed
Review №33

I had a good experience with the sales man. Very friendly, and helpful. The whole staff was great. I went in to buy a car and I did. And I love my 2020 Toyota Avalon TRD. Thank you.

Ta
Review №34

Michael was really helpful yesterday, he made sure I was in and out. Thank you for your service.

ci
Review №35

The only reason I didn’t leave a 5 is because of the wait. I wasn’t surprised since I chose to wait for the repair and knew it would take a couple of hours, therefore I would say an excellent experience.They have set up a concierge service. Tim Keehner was fantastic. He checked me in and text me throughout the experience. He was very cheerful and ensured that I was consistently updated.The waiting lounge ( not parts department waiting area) was clean and comfortable. They offered waters and snacks. A bonus you’re close to the Bob’s shopping center so I filled my time by browsing stores.

Ta
Review №36

Fast service. Tim was knowledgeable and was willing to answer my questions.

Jo
Review №37

I was very happy with the service I received on my Toyota. Mike Keehner kept me informed on the progress of my car. He also fully explained what work needed to be done now on my car and recommended what work I might want to think about for a future visit. All of the repairs I requested were made same day.

Ch
Review №38

Ashley Adams was amazing! Very easy to deal with, no issues. Drove away very satisfied.

Jo
Review №39

Greg Connolly my sale rep was awesome! I originally showed up with my mind set to purchase a used 2018 Camry SE that I saw listed on their website for $18k which had 45k miles on it. Greg talked me out of buying that one and was able to find me the same one with only 14k miles for only a few hundred more! He was extremely patient with me as I tend to ask a lot of questions. Then when it came down to discussing monthly payments and the amount I was offered for my trade in, I wasn’t happy with the numbers and turned down the deal. As I was about to walk out, the managers stepped in as they didn’t want me to leave unhappy and were able to worked out a better deal with the monthly payment I wanted. The staff at Atlantic Toyota are wonderful!

Ni
Review №40

Mike at Atlantic Toyota was tremendously helpful from the minute i got in there. He made sure I was listed correctly as waiting for the car, and not dropoff, after seeing i incorrectly said dropoff on the phone. Then he got me out of there in a timely manner. I cant say enough about Mike and the service team at Atlantic Toyota. Very happy, thank you!

Ma
Review №41

I recently had my Lexus ES330 serviced and greatly appreciated The great service That I received.My writer was Tasha Drew .She was outstanding and im very happy with the way she diagnosed the problem and had it fixed 4 me in a timely fashion.Great job.I will continue to use Atlantic toyota 4 my cars needs.

Ka
Review №42

I have been going to Atlantic Toyota in West Islip since I brought my car back in Dec 2019. I have had the pleasure of working with Tasha and Timothy in the service and parts department. I am always greeted with a smile and all steps explained clearly. Any changes I am notified immediately. They always looking for the best ways for me to save in the short term and long term.

An
Review №43

They were attentive and completed the work when they said they would. No problems with the car and the completed repair on the recall and the maintenance and inspection.Benney Mac is one of the best Service Managers that I have delt with at Atlantic and they should have more people like him.

Ch
Review №44

A great sales experience even in these tough times for the auto industry. Atlantic had the exact car we were looking for and after getting the run around at several other dealers, we stumbled through the door to Atlantic. We had dealt with our sales rep, will Blackwood, several times over the years but had never managed to settle on a car that we liked (we were always a Honda family). Will is a total gentleman and one of the big reasons we found ourselves walking through the doors again. I can’t recommend him highly enough. We sat down and, after a bit of back and forth, settled on the car we wanted at a fair price that didn’t reflect the price gouging we had encountered at other dealers. Our financial rep, shaz, was a gentleman and worked to help us find a financing package and extended warranty that fit our needs. Every aspect of our sale was above expectation. I can’t recommend will higher than to say that I will be calling him when it’s time for my son to purchase his first car in a few years.Thanks again Will for a great buying experience.

Am
Review №45

On Long Island, visiting from Boston when we had car trouble. Staff at Atlantic Toyota was courteous and helpful from the out set and had my car fixed by noon the following day. Much appreciated!

Fe
Review №46

It was a very satisfactory experience really easy process, especially due to Angel Marroquin who is the kindest who also happens to be the #1 salesman currently. Overall happy.

Ge
Review №47

Tim from the service team made my experience so smooth and got back to me before he said he was. Excellent customer service!

Jo
Review №48

As always the representative Mr. Will Blackwood is the awesome representative Toyota Courteous friendly knowledgeable and helpful make you feel right at home And his Boss Mrs Rosa awesome awesome Toyota have some amazing workers I can’t thank them enough for my new vehicle my 2021 Toyota Highlander that I had to take on a long journey the next day God bless all of you and may your company continue to grow and prosper

Gi
Review №49

Everyone is super courteous and actually listen to what I had to say. My Toyota associate Tanya besides doing paperwork kept me abreast of progress and needing of a few minor problems. Once work was completed Tanya on the scene explained work, cost and I was done. Smooth operation Toyota has going.

Cl
Review №50

Great place, Awesome staff and customer service. Melo was the best rep, very thorough, wonderful customer service, kept us up to date with every part of the experience and process. Literally showed us every part of the car before we left the lot! Down to the items necessary in case of a flat! I’ll be returning in the future and referring friends and family.

St
Review №51

Tim my service writer was great. He explained everything to me and kept me up to date in my cars progress. He is a real asset to the Atlantic toyota team.

Ja
Review №52

Bailey was the best sales rep that we ever worked with. She felt more like she was partnering with us on what we wanted rather than selling to us. She was wonderful. We have another lease due in January and she will be out go to person again. Eric was our business manager and was great as well. Great experience!

He
Review №53

Easy peasy . Brought in my 2021 Rav 4 Prime for the complimentary 5000 mile service . 8:15am appointment Friday . Took me right away then went to the lounge to wait . I got a call from my service advisor Ben . That he had my vehicle and would inform me when it was ready. I waited about an hour and fifteen minutes till it was ready then Ben came and got me. Great experience very polite and efficient. Super !

Mi
Review №54

My first service experience at this dealership exceeded my other dealer due to the excellent courteous service from Michael Keehner. I will be switching my dealer service to Atlantic. I recommend Michael Keehner to anyone seeking high quality service that is lacking from most dealers.

Mi
Review №55

Found a great salesman at Atlantic ToyotaVery happy with how I was treated. The whole process went very smoothly. I highly recommend this dealership

De
Review №56

I like using Toyota I just wish if I’m waiting it’s because I have to wait that a didn’t have to wait two hours for an inspection. As far as the service I’ve always been happy with Toyota I am a Toyota girl

Cl
Review №57

The people at Atlantic Toyota is fabulous. You are well treated and well served. Your problems are theyre problems. Very professional. Ask and they will find a solution. I have been with Atlantic Toyota for years. All Tundras 14,16,19 and 21 service with a smile . Have to give a hand to the best. The man that sold all of these trucks to me. ADEM is the man to look for at Atlantic Toyota

RE
Review №58

I paid off my lease but they keep withdrawing the payment from my account, I called toyota financial but it is impossible communicate with them by phone, deactivated my on-line account so cant do anything on-line. Not happy

Ja
Review №59

Good service just a long wait. Place is clean and comfortable.

Mi
Review №60

Quick and timely is the beat way I could put it. Showed up and Benny took care of me right away and I was able to leave with no delays

An
Review №61

Being a first time car buyer is very overwhelming but with the Help of Angel M. and also Chaz, I’m leaving the dealer with a brand new 2021 Toyota RAV4!! Found my future car and at an amazing price! Couldn’t be happier!!

An
Review №62

I had my wife 2013 fj cruser serviced at Atlantic Toyota I had Mr. Benny Mak as my service advisor. Benny did a great job going over what i requested to have done on the truck. He was very helpful and knowledgeable. He keep me informed and updated on the service perform.He is very professional and informative.I drove the truck home and I would like to inform you that the service technician did a great job and as off know my wife’s truck is running great.Over all 5 stars all around. Thank youMr. Exposito

Ka
Review №63

Everyone is extremely nice. The service was fast. Im definitely coming back.

Do
Review №64

They always take excellent care of my car. My service appointment was great. They got my car ready in time for my move.

ce
Review №65

Get staff and great service. I would recommend anyone looking for a Toyota to stop in.

St
Review №66

I have been buying and leasing my vehicles from Atlantic Toyota for several years now. They have an exceptional sales department with well trained sales people that are not pushy and really work to place you in a vehicle that fits your needs. Their finance department does not try to upsell you on finance packages and warranties, but instead walk you through what’s available and the benefits of each. I never felt pushed into something I didn’t need. I always use their service department because they are trustworthy and attentive. Overall a well run dealership that has earned my continued business.

Fi
Review №67

We were greeted warmly by Jim who quickly gained access to all needed information about our car.The car was serviced quickly; the need for service and the cost were fully explained. We felt that we were in the hands of someone who knew our vehicle and cared about our comfort.

Da
Review №68

My service advisor was courteous, thorough, and fair and the waiting area was comfortable with good WiFi.

Br
Review №69

Tim the service manager exemplifies customer service at his best. I had full confidence that my car was in good hands with Tim and his team!

SE
Review №70

Worst service ever. Brought truck in for a rattling noise from the drivers side front, at 55 to 60 mph. Was told it was my brake rotor....and then it needed power steering svc. And 4 wheel drive svc. Was told it would be about $1000, estimated verbally. Got a free loaner car. This was on a Thursday. Car was ready on Friday. Picked it up. And bill was $1500, not the $1000 I was told... big difference...When I asked about the difference, I was told she never said that amount to me...paid the bill, drove out and immediately smelled something burning..Thought it might be the new brake pads... drove back to my office. And on the way heard the EXACT SAME NOISE...and when I got to my office and got out of the truck, not only did the burning smell increase, but there was smoke coming out from under my vehicle and fluid dripping all over the ground...I immediately called my svc rep, and was told to bring it back in. I did, got the same loaner car, and showed her the video I took of the fluid and smoke from under my truck. They kept my truck till Tuesday, when I got a call saying it is ready. When I looked at the bill, I was charged for the loaner, and $2.95 for windshield Washer fluid...on a $1500 bill...When I spoke to her about it, I was told the Rental Charge was her error. When I asked about what was the noise, I was told it was a rotor shield...Then why was I charged for rotor replacement...??? On both front wheels...and was told they could not find any leaks,, so I must have driven over something...the other charges were for routine maintenance, even though those charges are highly inflated....I was given s $ 200 credit for the inconvenience...the $65 was included in that refund. I have bought 12 cars from this dealership or its affiliates, since 2002.. had my cars serviced there while under warranty, referred dozens of my students, their friends and families to this dealership...I will never go back there again. They have lost my business, my referrals and anyone I know will be told of this. Please feel free to contact me with any questions.. on second thought, dont feel free.. I will charge you for my time at the same rate your dealership charges....

Yo
Review №71

People at Atlantic Toyota are very courteous and attentive to your needs. I have been a client for decades. Nelson Pacheco (Sales) has always done his very best to make sure we’re satisfied customers. He’s honest, knowledgeable, and reliable. He’s the best! Thank you Nelson, Mario and I really appreciate all your help!

Md
Review №72

Im very glad to have one from Atlantic Toyota that is Toyota RAB4, Hybrid, Limited and I am still happy with that! Its comfortable, smooth and easy to drive! Thanks!

cl
Review №73

I had a very pleasant car buying experience at Atlantic Toyota. Highly recommend salesperson Jason, he was very attentive and considerate to our needs. From start to finish A+++ Thank you!!

Bi
Review №74

I had an amazing experience staff was awesome and very patient. They took really good care of me

Bi
Review №75

Arrive at Atlantic Toyota at 10:38am didn’t leave close to 1:00pm service people were extremely nice and friendly and the Apple car play was finally installed in my Gen 8 Camry,Something I’m surprised didn’t come factory from the start but that has nothing to do with the dealership but more the makers themselves,besides the super long wait was the only reason for the 4 star ⭐️ instead of 5,The sales reps were helpful as well but not annoying I was only approached twice inside and once outside for help purchasing or if I wanted info on another vehicle which was great 👍🏽 not pushy at all and definitely treated my wife and myself very kindly I would definitely recommend this place to others and will make my future car purchase at Atlantic Toyota.

Su
Review №76

The negotiation is smooth and no hassles dealing with the lease with Jimmy. I initially negotiated a different model but I declined later due to color choice/features. Tony followed up and offered next level model on-hand. But no time was spending delivering the features of RAV4 Prime Plug-in vehicle and about service schedule and/or Toyota-care.

Vi
Review №77

Just purchased a vehicle from Greg C. Great Salesman! Would not hesitate to purchase again.

Mi
Review №78

My saleswoman Bailey was extremely helpful in finding me a car that suited my needs. She went out of her way to make sure I was comfortable with my purchase and did so with a shining personality. She deserves 10 stars✨

As
Review №79

The beginning of my experience went well. Phil was quick and efficient with getting me into my near car. However I am extremely frustrated by the behavior of the ENITRE staff including management by the end of the night. It started raining and I was waiting in the lobby for paperwork to be completed. In front of me the salesperson precedes to load up my brand car with other sales members and drive them to their vehicles on the other side of the parking lot. This did not happen once but twice in front of me. Finally the finance manager noticed I was upset and asked what was wrong. I proceeded to tell him what occurred and the manager was also overhearing the conversation. The manager asked if my car was new or used (which shouldn’t matter anyways) and asked for the price of my car. Not one person apologized to me for this rude and inappropriate behavior. I am extremely disappointed in the entire team at Atlantic Toyota and upset that they did nothing to rectify the issue.

Da
Review №80

This was the worst experience I ever had at a dealer. Many people pretending to work but only talking about their up and coming weekend plans. I had heard bad things about Atlantic but I had a good experience when buying my Jeep Grand Cherokee a few, years back. I wondered why that dealership is now Empire. Now I know

Pa
Review №81

Great service!! I was in and out in no time.Everyone is courteous and helpful.

Th
Review №82

Fantastic service and pricing. Thanks Greg and your team of professional at Atlantic Toyota!! my family and I couldn’t be more satisfied!!! Thanks again!!!Tom G. Ret. NYPD

ch
Review №83

Undoubtedly the best car buying experience Ive ever had! I was lucky enough to deal with Ashley A. The whole atmosphere at Atlantic Toyota was very pleasant and relaxing. Ashley was so great, she took so much time with me to help me get the vehicle I wanted, at the price I wanted, and spent a good hour showing me all of the features of my new Rav4 to make sure I was comfortable. I highly recommend this dealer and would suggest working with Ashley if given the opportunity.

Ki
Review №84

The staff was SUPER friendly and kind. I felt like it was the most low stress, low anxiety, process! Walking into the building I had no idea what I was doing since it was my first time leasing but staff was super helpful and gave me the greatest deal! Greg Conolloy was the car salesman that assisted me and he was by far the greatest I could’ve had! He was simply the best! I HIGHLY recommend going to Greg and going to this car dealership !

Lo
Review №85

Even though they were busy, my inspection and oil change got done quicker than I expected.

ly
Review №86

Efficient. Explained all work and costs before continuing. Tim was very professional and helpful

Su
Review №87

As usual my 6 month check up was great. Words cant express my appreciation, because Benny Mak is such a great guy. He keeps you informed the whole time. His personality is contagious for he is always upbeat and always helpful. The world needs more people like him. Thanks for having this great man in your business.

Ro
Review №88

Ashley Adams made it a pleasure dealing with Atlantic Toyota Ill give it 5 five star

Gl
Review №89

Thank you to the team at Atlantic Toyota. Recently purchased a pre-owned vehicle for my mom and the end result was a happy mom.

An
Review №90

Getting into my new vehicle was super easy. The entire team at Atlantic Toyota was absolutely amazing. Bailey is who helped me and accomitated me at every step of the way. Very glad I leased, it means I get to back back there and do it again

be
Review №91

Best experience ever, mister jason membreno the guy to go with, rosa fiannce one

Ti
Review №92

First class operation, I would highly recommend this dealership for sales and service. I was treated with professionalism and my repair was turned around quickly.everyone in the service department was genuine and courteous throughout the visit.

Mi
Review №93

Tim is always a pleasure to work with. He is honest with you from the beginning and does not try to sell you something you dont need. I will definitely be coming back.

Ma
Review №94

This place is under new management and it shows! Yesterday, Tim in the service department, was kind, caring and extra helpful when I had to be late to my service appointment due to a flat tire. The customer service was impeccable! I have complained in the past, but it seems like the place did a complete 180! THANK YOU Tim and the management team.

Mi
Review №95

I had a very disappointing service experience because no one at the service area knew how do desk with a reward certificate. Spent extra 30 mins waiting fir so so s to figure it out. Otherwise the tech was proficient..

Ma
Review №96

Very friendly staff, comfortable waiting area. Easy to get an appointment. New Toyotas get free maintenance for a while, they changed my oil for free.

As
Review №97

Tim K was great when I dropped off my car for service! Made it simple and fast and made sure I didn’t wait to long for my car. Fastest service I’ve ever gotten compared to the other times I had to wait 2-3 hours for my car. Overall super happy with my service !

Je
Review №98

This is my first time having my car serviced by Toyota/ Hyundai dealership in West Islip. I purchased my car last June and needed an oil change and an all around tune up. The process was painless and easy. Everyone that I spoke to was friendly and helpful from start to finish. I have a separate problem with my vehicle and spoke to the service manager. He looked into it and has already ordered the parts. They took the time to talk to me and asked if I had any questions or concerns. I was able to wait for my car in the waiting area. The area was clean and everyone wore masks and followed safety procedures.

Ho
Review №99

Friendly and professional service. very thorough inspection of my vehicle. didn’t try to sell me services that weren’t need. extremely happy to use them and highly recommend you use them too!

Ja
Review №100

5 stars- Atlantic Service Team did a great job. Will keep coming back!

Information
99 Photos
100 Comments
4.4 Rating
  • Address:193 Sunrise Hwy North Service Rd, West Islip, NY 11795, United States
  • Site:https://atlantictoyotany.com/?utm_source=GMB%20listing&utm_medium=organic&utm_campaign=GMB%20organic
  • Phone:+1 631-587-0700
Categories
  • Auto parts store
  • Toyota dealer
  • Auto repair shop
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car service
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:11AM–5PM
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–8PM
  • Sunday:7AM–6PM
Highlights
  • Veteran-Led:Yes
  • Women-Led:Yes
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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