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The Bedroom Store
1215 Wentzville Pkwy, Wentzville, MO 63385, United States
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The Bedroom Store
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Al
Review №1

I shopped around and went to 5 different places who were not really knowledgeable in my search for an adjustable base and mattress to fit into our existing bed frame set. When we walked in The Wentzville Bedroom Store location and spoke with Daniel, I knew I was in the right place. Daniel was very knowledgeable, nice, and experienced in educating me to help me find what we were looking for. The store also has floor models for you to see and test out before purchasing. Daniel went above and beyond with being patient and offering advice. The delivery team was all very professional, quick and efficient. I have had many places deliver furniture and by far “The Bedroom Store” has moved to the top of my list. I recommend using TBS and highly recommend checking out the Wentzville location. Thanks, Daniel again for all your help. Hope to see you again for any of our future needs.

ki
Review №2

We were having trouble finding a bed frame/platform or a box spring. Every where we had looked it was either outrageously expensive or it would take 7 days to get here and we just got a new mattress we would like to use! Im so glad we found this place cause they had exactly what we needed in stock! I was able to pick up today! The smart base bed frame we got was reasonably priced and SUPER easy to transport and put together. I highly recommend this place !! Thank you!

Sa
Review №3

Very quick visit. We went in for a box spring, the attendant was very helpful. Suggested another product, that would be more durable for only a $10 difference. Was not pushy at all, like you find at some stores that want you to purchase a different product. Showed us the bonus base frame, and we were sold. Very pleasant and easy to work with. Will be returning their for any bedding needs!

No
Review №4

Needed a mattress quickly with guaranteed delivery in a week and was in and out within 5 minutes with a bed that was perfect. I recommend them highly.

J
Review №5

Purchased a mattress almost 2 years ago and filed a claim. They promptly came and inspected. We were, without hassle, approved for a store credit; to which we selected a completely different mattress brand. We are now awaiting that delivery. The claim and inspection process as well as the initial purchase and reselection were all very smooth and unpressured purchases. Because of the customer service we have had we will undoubtedly return. The Bedroom Store takes care of their clients.

Vi
Review №6

Rob was amazing! He helped us find the best mattress that was in our budget and made we were getting what we were looking for. We had some concerns about buying our first mattress and made sure we were taken care of. We bought two mattresses and two bed frames from here. Rob made sure that we got the service that we were looking for and delivery of the mattresses went smoothly as well!

Ev
Review №7

Rob, at the Wentzville location, is awesome. We were first-time mattress buyers and he helped us find the best mattress for our needs, comfort, and budget. Not the most expensive mattress (though we had the budget) but the absolute best one for us. He took the time to explain the different functions of the different mattresses and was refreshingly honest.Im super happy with my mattress, its very comfy and a good investment.I highly recommend a visit to this store! Great deals! Great service! Great mattresses!

pa
Review №8

Hi I just bought a twin size mattress from your store in Wentzville on 1/4/2021. My experience was very pleasant and the gentleman who checked me out was very helpful. I would recommend your store to others. Thank you for your help.Sincerely,Jesse McCoy

sh
Review №9

The salesman was VERY helpful and knowledgeable. He asked us what we were looking for and based on our needs, he provided us with the options in our budget. He was thorough and gave us a great deal!

Ju
Review №10

We were looking for a full size mattress for a guest bedroom. Rob at the Wentzville store helped us find just the right mattress in our price range. The whole experience was fast and easy.

Pa
Review №11

Great customer service and fair quality/value for the price!Our sales professional Rob Stephenson was extremely helpful and knowledgeable which made our sales process very smooth. Rob had us lay on 6 different mattresses until we found the perfect fit. If you are unsure which mattress is right for you I would highly recommend going in store for assistance.

Am
Review №12

We went to 2 other mattress stores in Wentzville and came back to this one. Rob (store manager) was so helpful and patient. My 17 year old wasn’t the easiest to work with. We would ask him about this mattress and he would say it’s nice, and without even trying out others. I would definitely come back here again. The bonus was, that the mattress was made in the USA.

St
Review №13

ZERO stars should be an option. We made our purchase and scheduled the delivery for Thursday. I was told they would arrange the time with me. Instead, I received a voicemail informing me of the three hour window they would arrive. My husband took off work to be home. A half hour, after the three window time started, I received a call from a man who was EXTREMELY unprofessional. He said they noticed I live way out in the sticks and they could not deliver if there was any snow or ice on our road or if we had a hill. My address was provided at the time the delivery was scheduled and we paid a hefty price for it! I asked him to call my husband who took off work to be home, to which he replied, Oh we are still coming today. He left my husband a voicemail immediately after stating they were not coming and no ETA on delivery. When my husband made contact with the store he was directed to the warehouse where Todd assured him we would be first delivery of the morning on Saturday. They would leave at 8:30. At 12:30 I received a call that their truck was broke down in Maryland Heights. When my husband asked what mile marker so we could come get it ourselves they said they took it back to the warehouse. If they had a way to take it back to the warehouse they shouldve had a way to deliver it to us. Im sorry was the only attempt to resolve this issue. My husband drove back to the store for a refund. We will NEVER do business with them again! It doesnt matter what product you have or how good your sales staff is, if you cant rely on the 3rd party company, you CHOOSE to do business with, to DELIVER your merchandise then the end result will always be the same...LOSS OF CUSTOMERS AND SALES.

Ti
Review №14

Good knowledgeable sales agent. Didnt buy this time but will return when ready.

mi
Review №15

Rob was amazing, went in looking for a new mattress he walked us through and found my wife and I the perfect mattress at an amazing price! Highly recommend!

De
Review №16

This is one of the best experiences. Rob Stephenson was very knowledgable and helped us to determine what was the right mattress for us.Professional, knowledgable and made the process seamless. Even on his day off he contacted us to ensure we were aware of our delivery coming the next day, to see if we were comfortable and if we had any questions.Delivery individuals where polite & fast.I would definite buy from this store (Wentzville, MO) again! Thank you for the excellent service.

Ro
Review №17

Our experience working with Rob to buy a new mattress and bedroom furniture was great! I highly recommend shopping at this location.

Sh
Review №18

Rob from the Wentzville location was amazing from start to finish. He made sure I got what I needed when ordering. The day of delivery, he called afterwards to make sure that my bed was hooked up and working properly!! Would definitely recommend this location!

To
Review №19

Great serviceand great price on the mattress we bought it was a discounted because that memory foam product was discontinued

Yv
Review №20

I Love ❤️ this store 🏬 always get Excellent service. Repeat custom. Highly recommended

Ch
Review №21

Rob made this process of purchasing a mattress the easiest item we have ever purchased..EVER! He was on top of everything and paid special attention to our needs. There should be a “Rob” in every store! Thank you so much Rob for making this painless and now we can rest easy...on our new mattress 😉

Ch
Review №22

The Bedroom Store in Wentzville MO surpassed any costumer service I’ve ever seen! Went in to buy a new mattress at 4, they closed at 5, and we weren’t sure if we needed a full or queen and Rob Stephenson offered to stay late for us if we got the wrong size. Our luck, we got the wrong size and he stayed open past 5 for us to come and exchange! This was not an easy exchange either because I was indecisive but he was so nice, friendly and went above and beyond so we had the right mattress!! Thank you to Rob and The Bedroom Store who also beat any prices we had previously found! Ten Stars Plus!!

Na
Review №23

Thanks to Rob we had a great experience at the bedroom store. He was patient, knowledgeable and overall great to work with. We are happy to have our new mattress ordered and appreciative that Rob did not rush us when we went past closing hours.

Ka
Review №24

Came in helped me immediately find what I was looking for.., left with a great mattress

An
Review №25

We were very happy with the help we received trying to find a mattress we were both happy with. Rob showed us a few options that would be a great in between for us since 1 of us likes more firm and the other prefers softer. We would highly recommend this location for anyone.

Ma
Review №26

I bought my first mattress ever from here. After shopping around for about 2 weeks from mattress firm to Ashleys to big lots and to here. The bedroom store has the most reasonably priced mattresses I could find, and the staff was amazing and very helpful. Ill definitely be referring them to my friends and using them in the future if I ever need another mattress =) my experience was great at this store in Wentzville, MO.

Ke
Review №27

Rob was friendly and helpful. We were able to get what we needed with no hassle just great information and friendly help! Thank you!

Mi
Review №28

Came here on the recommendation from a friend and they did not disappoint. Rob was great and I’ll be referring them also!! 5 Stars!!

To
Review №29

Very polite, helpful and patient. Salesman Rob was informative and honest. Highly recommend.

Tr
Review №30

We stopped by the store to “look”.Rob was the gentleman that helped us!He was super knowledgeable & informative, but never pressured us on making a decision or purchasing. We will definitely be back for all future purchases.

Ke
Review №31

Service was great, my wife and I purchased a bed (from somewhere else) that did not come with slats or any support structure for our memory foam mattress. The gentleman that I spoke to Over the phone identified what I needed immediately. He did not try to upsell me at all. He understood that I was in a rush, as I came in with the trailer. He processed the transaction while I loaded. I signed a piece of paper And was on my way. Great service!

De
Review №32

Rob Stephenson was not only very helpful but was not pushy— overbearing! We greatly appreciated that!

Ma
Review №33

I was in desperate need of a full size bed for my daughters new room. Everywhere I had checked had limited stock or were insane on price. Then I get to the bedroom store Wentzville and was beyond ecstatic that not only did they have several options for beds but in a HUGE variety of price ranges. I picked up my bed and box spring that next day and my daughter screamed its amazing when she got her brand new rainbow unicorn bed!!!

Za
Review №34

Very good service at this store. The employee there was willing to work with me on the items I was looking for and did a great job getting everything set up for me once I picked it all out. Would definitely return to do business there in the future.

Sa
Review №35

We had a great experience with this store. They had exactly what we needed and even showed us products at all price ranges to help fit our needs. They were very patient with our two crazy kiddos that apparently had to test out every bed. Quick delivery time as well. Thank you!

Ja
Review №36

Great experience! The salesman was very helpful and knowledgable about the products in the store.

J.
Review №37

Had trouble finding a mattress I liked anywhere. Ran into Rob here and he took care of me. Took time to show me all the mattresses he thought would help me with my leg and back issues. Landed on a tempurpedic firm, have slept better than I have in years. Thanks Rob.

Ch
Review №38

Very helpful, honest, no pressure experience.

Sa
Review №39

Super knowledge. Abundantly easy experience. Definitely would recommend!!!

Du
Review №40

Great survive and great help. Thank you

Tr
Review №41

Best shopping experience ever! Rob (store manager) went out of his way to make sure I got exactly what I was looking for! Highly recommend this store and Rob!Thank you for everything!

Ma
Review №42

We bought a new bed here (Nautica hybrid). They were very helpful and have great prices.

Wi
Review №43

Gentleman that runs the store did a phenomenal job working with me on getting the proper bed. Very knowledgeable would go back in the future.

Sh
Review №44

Rob at the wentzville store was very helpful and was able to locate a mattress to fit my needs thanks again

Me
Review №45

I had a great experience Rob was amazing!! Even when I couldnt decide, and changes what I wanted twice he was very patient. I will definitely be coming back and recommending others to go there as well I love my new bed thanks to Rob!

ch
Review №46

Rob helped from start to finish. Excellent customer service, great explanation of the products, and even tossed in a few bells and whistles on top for a very minor hiccup. Highly recommend!

Sa
Review №47

Jeff was amazing!! He helped us choose the perfect bed. Very welcoming and knowledgeable. Was honest and quick to answer any and all questions.

Se
Review №48

A good selection. The salesman Jeff was incredibly helpful and knowledgeable. Not pushy, even threw in some awesome extras. It made the entire ordeal painless. Lots of different financing options for everyone regardless of credit. Free delivery, installation, and removal of my old bed. Awesome!!!

Ro
Review №49

No rush, no pressure experience, store open into the evening. Ample selection of backboards/footboards and accessories. Salesman was very easy to work with on options and price and kept me informed after the actual purchase regarding availability of my choices and delivery. A pleasant experience and I give my recommendation.

To
Review №50

The salesman, Rob, was amazing, never pushy, and gave us a great deal. Would go back in a heartbeat! Highly recommend!

Ka
Review №51

Rob helped us out from the time we walked through the door til we left with a great deal on two twin mattresses. Thanks so much for your help Rob!

Da
Review №52

Our sales person took the time to help us find the right mattress for us. Excellent customer service!

Ni
Review №53

Very informative. Answered all my questionsSuper patient with me as I kept. Hanging my mind lol . appreciate the help and honesty

Mi
Review №54

We had a great shopping experience at the Wentzville location today. Rob Stephenson was extremely knowledgeable and helpful in finding the right mattress for us.

Am
Review №55

Very nice to deal with and had the mattress in stock. clean viewing room and not bad price.

Ka
Review №56

My husband and I shopped for a new mattress and box spring today in Wentzville, at the Bedroom Store. Daniel listened to our needs and was very knowledgeable about which mattress to recommend. He was also very accommodating about a good delivery date for us. The store was very neat and clean, with a great selection to choose from. The price was very good. Overall, our experience was great and we highly recommend this store.

Ta
Review №57

Super friendly and very knowlegable.

Ro
Review №58

Sams Club totally messed up my mattress exchange under their 10 year warranty and would only put the cost back on their credit card which meant 5+ days with no bed while they take their time crediting the account. These guys saved the day and had an even better mattress 90 days same as cash with no interest or credit check/approval. In and out quicker than my wife could get Subway next door.

Du
Review №59

I had a great experience while visiting the store and working with Dan. A complete education without the high pressure sales you would get at other places. I purchased a mattress that day and will be getting another one in a few months. Best place in St. Charles County!! Highly recommend if you are just researching or ready to make a purchase.Dustin

Ja
Review №60

Great service and knowledgable salsman

Xx
Review №61

Great service and high quality mattresses and furniture. Will be getting the other bedrooms furnished with them too!

Ji
Review №62

Rob was great to deal with we really appreciate him listening and understanding our needs and taking the time to help us great experience!

Fa
Review №63

Nice products at decent prices, experienced staff, Rob was very knowledgeable and helpful. good variety and calm environment, no pushing sales people, I enjoyed visiting this store.

Vi
Review №64

I had the best experience today!!! This is my second purchase here and Robert Stepenson helped tremendously and saved us more money than we planned!!!! He was very informative and anwsered all our questions!!! Very pleasant experience by far!!!

Jo
Review №65

Our family went into the Bedroom Store today to pick out new beds for each of us. The salesman was very nice and helpful, letting us take our time to try many different mattresses and answering all of our questions perfectly. He helped us to get financed and a delivery time around when would be best for us. I would recommend the Bedroom Store to anyone in the market for a new bed or complete bedroom set.

Su
Review №66

Amazing customer service and fair pricing!! We will be back!!!

Lu
Review №67

The guy was really nice and helpful. Great mattresses and variety. Head boards and etc seems a little pricey. But will be back for an awesome mattress

Jo
Review №68

Rob, was very knowledgeable and very helpful he made it very easy to shop for our mattress he seemed to really care but he wasn’t pushy. Thanks, Joe

Ch
Review №69

Saw ad on Facebook. Purchased box spring over the phone. No issues, easy and good service.

Bo
Review №70

Rob took great care of me gave me suggestions on what bed to get and best value for my buck Id send anyone to see Rob great choice for me

Mr
Review №71

Rob up at the bedroom store was phenomenal got me the best price and I shopped around before hand. Great customer service and a great product.

C
Review №72

The store manager was the one who helped me and he was very patient and knowledgeable.If he didnt know the answer then he knew someone who did.

Ju
Review №73

Wonderful experience! Daniel was more than helpful. Very nice and kind. Store looked clean and nice! Will definately be back. Thank you!

Jo
Review №74

My husband and I bought a new mattress from Lisa at the Wentzville store. It was the easiest experience purchasing any sort of furniture we have ever had. Lisa was amazing. My son decided he wanted a new bed so he went to visit Lisa also and she treated him with the utmost respect, didnt try to up sell him (nor my husband and I) and took very good care of him! I highly recommend The Bedroom Store Wentzville to everyone! I know I will be going back anytime a need arises!!

L
Review №75

Rob was very helpful, knowledgeable and friendly. He never once tried to sell us anything we didnt need and gave me a very fair price on our new mattress.

Am
Review №76

Daniel Roberts made our shopping experience perfect. My husband and I were looking for bedroom suits for our children and we couldn’t be more pleased with the service. Thank you Daniel. Amy and Pat Dunn

Da
Review №77

Super helpful service!

Mi
Review №78

My wife and I were in today and bought a mattress from Jeff at the Wentzville location. He was very helpful and accommodating. Would definitely recommend.

RE
Review №79

Awesome! In without a bed and out with a mattress, box spring and some sheets. Loved the way Daniel showed me the sales and was so patient and accommodating. I love this store!

An
Review №80

Rob was friendly, honest and knowledgeable.

Ra
Review №81

Rob Stephenson helped me figure out what mattress was right for me that was in my price range. Im very thankful for his help, and recommend this place if youre in the market for a new bedroom purchase!

Lo
Review №82

Dan was very helpful! We went to three different stores and this one was the best! We came back and bought from them.

Ke
Review №83

Our experience with the Bedroom Store was incredible. I’ve never felt so at ease while trying to decide what product to purchase. Jeffrey Lenn Topps was an amazing salesmen. With every concern or question we had, he had the answer. He’s very knowledgeable at what he does and it shows. Not one time did he not know the answer to our questions. Incredible and outstanding!! This young man takes his career seriously and he is a huge asset to your company’s success.Thank you again Jeffrey

Rh
Review №84

Jeff is such an amazing employee. He has top notch customer service and really goes above and beyond to find out answers to any questions you may have. He has been a pleasure When it comes to getting help with anything you might need. Will definitly be back to get more stuff from him.

co
Review №85

Rob Stephenson was very helpful in the entire process from shopping to buying, I plan to return as hes earned a customer for life! Very professional!

Ro
Review №86

Fast, friendly service.

Ch
Review №87

Bought my last bed from here a while back and came in to look for my daughters mattress. The manager Dan was super nice and informative and I didnt feel pushed or nagged like other places. Will definately be coming back, Thank you

Ca
Review №88

Jeff was great...very knowledgeable and helpful! Would highly recommend this store

Ja
Review №89

We have bought two beds here & always have a great experience.

Ed
Review №90

Just bought a new TempurPedic adjustable bed from the Bedroom Store in Wentzville, MO, and couldnt be more excited as we wait to have it delivered in just TWO DAYS!! Jeff Topps took lots of time with us to make sure we were knowledgeable of all of the options available to us with several different models and manufacturers. He made no attempt to UPSELL us to a more expensive model, he just INFORMED us of what was available and pros and cons of each model. It was a very pleasant experience. My wife has just recently developed some major back and shoulder pain, and this is truly going to be a GODSEND for her. Thank you, Jeff, for making this a great experience for us! The Bedroom Store is very fortunate to have such a knowledgeable and loyal employee!

Je
Review №91

Great service and very helpful! Will definitely shop there again for our next purchase!!

El
Review №92

Excellent service, helpful and kind

Ch
Review №93

Very knowledgeable and helpful salesman. Jeff’s insight made the difference in how we chose the products we chose.

Wi
Review №94

Very friendly answered all of our questions

Ro
Review №95

Wonderful service

Da
Review №96

Daniel was very helpful and knowledgeable!

He
Review №97

I liked it so well we bought a bed there that raises up and goes down what more can you ask for no issues

Ca
Review №98

Awesome experience and worked with us on pricing.

Th
Review №99

Great service

Da
Review №100

Danny was the best and very helpful!

Information
18 Photos
100 Comments
5 Rating
  • Address:1215 Wentzville Pkwy, Wentzville, MO 63385, United States
  • Site:https://thebedroomstore.com/
  • Phone:+1 636-856-2334
Categories
  • Bedding store
  • Bed shop
  • Mattress store
  • Bedroom furniture store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:11AM–5PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Delivery:Yes
  • In-store pickup:Yes
Health & safety
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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