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City Mattress
10650 Forest Hill Blvd, Wellington, FL 33414, United States
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City Mattress

Comments
Ma
Review №1

Terry was amazing. Very patient and helpful. Great customer service!

Re
Review №2

Do not deal with Rebecca DeShields. In fact don’t spend your money here at all. Other places are much more professional and customer oriented.

Me
Review №3

Very please with the salesperson her name Gigi maneri was very professional and friendly and knowledgeable.Looking forward to sleeping soundly!!!! HAPPY WIFE HAPPY LIFE.....

Ri
Review №4

Make sure you are specific on which head board you want.. I had a big mix up and not happy

Bi
Review №5

Great store. Terri was very helpful.

Je
Review №6

Terri Tisch was professional and gave me a lot of information that was useful to me as I searched for the right mattress. Im very happy with the Beautyrest Black extra-firm mattress I selected.Jessie T.

do
Review №7

Terri tisch was my salesperson.did a great job.very patient .then went the extra mile to help. thanks rich

So
Review №8

We bought a king size mattress with the help and expertise of Joe, who was amazing. He could answer all our questions and give us more information than we ever knew. We have been so happy and pleased with the level of knowledge, exceptional service and kindness that we returned to Joe a month later to purchase our son’s first full size bed. Once again, Joe was an invaluable and patient help to us. There is no pressure and he truly listened to our needs and concerns. Our toddler son now has a great new bed and is sleeping every night. Thank you, Joe, for being such a big help and expert in your field. You have helped every member of our family. I’m sure we will be back again. I highly recommend this store and company. They listen, care and educate. Very kind and polite. I could go on and on...

Ro
Review №9

Joe Lisi - Excellent Salesman - very patient, very knowledgeable, winning personality, no high-pressure methods employed.Delivery was done well within the time parameters - delivery people were very efficient.

Ma
Review №10

What a great experience with this location. Terri was Very knowledgeable, pleasant & not pushy. Loved the store & definitely will return. Terri was awesomeThe delivery time was between 1 - 4 & they showed up at 1:00 .... this never happens 👍

ja
Review №11

Excellent salesman and great service

Si
Review №12

Very good selection with ability to try everything we were interested in. Delivery came the next day and was perfect. Terri was terrific - knowledgeable, pleasant, accommodating and not at all pushy. Were pleased to have opportunity to try the mattress at home for 90 days.

Ro
Review №13

Super place to buy a mattress. I shopped other stores for two twin mattresses and city mattress Wellington was head and shoulders above all other stores. Our salesman, Danny was professional and gave us the best price possible. I can’t say enough good things about Danny. Highly recommended. Ask for Danny and you will get the best service possible

Ni
Review №14

Much easier buying experience than going into City Furniture. Terri was super helpful and a delight to work with. She wasnt pushy and made sure I was happy with my purchase. 10/10 Recommend

Pa
Review №15

Teresa and Terri are amazing!!! I will never buy a mattress from anyone else. The knowledge and honesty was like nothing I have ever seen. It’s amazing to have people who actually understand and want you to be happy over just selling another mattress.

De
Review №16

Stopped by to look at a mattress for my mother who is 89 years old. Store manager Terri was very helpful assisting my wife and I. There was no pressure at all just helpful ideas (assistance). Needless to say we did purchase the bed, and we would recommend this store to anyone that is looking for a mattress or a complete bedroom set. Thanks Terri will see you again.

fe
Review №17

Joe is such an asset !! From the moment we walked in he was so attentive! Not pushy, super knowledgeable on the mattresses, very friendly ! 5 stars for Joe !!!

El
Review №18

Great experience. The City Mattress rep. TERRI TISCH was very helpful and made my experience a pleasure. Normally I freak out when it comes time to spending money. Thank you Terri for being so helpful as well as professional. I will definitely will recomend.

Kr
Review №19

Joe, our salesman, was great! Listened to what we were looking for and assisted us based on our needs and budget. Pricing was great as well and quick delivery!

GE
Review №20

Going into City Mattress for a adjustable bed was a great experience by having Terry wait on me. She made sure that I was aware of the different types and helped me get the one that best fitted my needs.Thanks Terry

Es
Review №21

Wonderful experience! Terri made the whole shopping experience effortless with her vast knowledge of all the products and friendly demeanor. I love my Prana and am sleeping like a baby! Thanks

Dj
Review №22

The salesman was very polite and knowledgeable. A great experience!

LO
Review №23

Our salesman, Joe, at the Wellington store did a great job of walking us through our decision making process. Delivery was also smooth and timely. Would recommend this product.

He
Review №24

Solid iron base with plastic coating, exactly what I was looking for. Downsizing from 5 high leather sleigh-bed for smooth sleek no head board decor.

Pa
Review №25

When I went into City mattress Wellington the help was prompt very nice. Ive been using City mattress for 24 years for my home and my rental properties and Ive always had great results very nice and prompt and set up was wonderful . I will always use City mattress!

Ly
Review №26

Terri was excellent! Was in there almost 2 years ago and she remembered me the second I walked in the door. Always extremely helpful and listens to what you need!

Cy
Review №27

My salesman Joe was very helpful and extremely knowledgeable and patient. Would highly recommend shopping for your next mattress at this location.

do
Review №28

My husband and I went to the Wellington store in the evening, and were greeted by Joe, the salesman that evening. He asked us a few questions about our sleeping habits, etc. then lead us to several different choices, suggesting we take our time with each one and if we liked or disliked esch one. Joe was wonderfully patient in answering all our questions, taking time choosing a mattress and giving us a good price, with prompt delivery the next day. We highly recommend this store and will purchase from the Wellington City Mattress again.

Mi
Review №29

Staff answered all questions, no pressure to buy, delivery crew was pleasant and very careful. We are enjoying our Luonto King Sleeper. Thank you.

Fr
Review №30

Sales person was very knowledgeable and patient with us. He wanted to make sure we were totally satisfied with our purchase before we left the store. Kind sales people are welcomed this time of the year. (Holidays)

CH
Review №31

Terri was extremely knowledgeable and was able to guide me in selecting a wonderful mattress. I’m so happy with my new bed :) thank you Terri!!! I would recommend City Mattess and Terri to anyone trying to find their perfect sleeping vessel!

An
Review №32

Just purchased a king sized Prana adjustable bed from the City Mattress in Wellington Fl. Our sales person Theresa B. greeted us at the door in a professional manor, she never once made us feel pressured to purchase anything. We knew that we wanted to purchase a bed, but fully expected to just browse City Mattress to gather information before heading over to sleep number for a comparison. We were so impressed with the quality of the Prana mattresses and the non aggressive sales approach that we never made it to another store and made the purchase. In our experience with large purchases, a knowledgeable sales person making you feel comfortable and able to answer all our questions, without having to ask for help is just as important as the item being purchased. Very pleased with City Mattress and highly recommend seeing Theresa.

Jo
Review №33

Salesperson was knowledgeable and patient. Delivery occurred on time and at a time convenient for me.

Th
Review №34

Shopping was quick easy and we got delivery as promised.

Ra
Review №35

After posting the below comments City Matress and the Wellington manager Terrie contacted me. They credited me with 70% of the cost of our 3 year old Serra mattresses. We then used the credit towards new mattresses. I do not think that any other mattress company would have credited us on these 3 year old mattresses. I highly recommend City Mattress and the Wellington site. They get 5 stars.My comments reflect the quality of the mattress. We purchased 2 Serta mattresses with adjustable prone dual messages. The bed was purchased in 1/15. At first the bed was very comfortable but for the last six months both my wife and I wake up with back aches. I contact the store and they did send out a representative to inspect the mattress. It took several calls to the store to finally get someone to come out. He found nothing wrong with the mattress and suggested rotating it 180 degrees. This did not help and we will end up purchasing a new mattress but not from City Mattress.

Da
Review №36

Terri was such a great help - she spent a long time helping my mom and me pick out new mattresses. Great experience!

J
Review №37

Professional sales, and they stand by their word.

Al
Review №38

Joe was very helpful in picking out a mattress delivery was quick and on-time great place to buy mattress

Ed
Review №39

Very knowledgeable customer service from Joe Lisi. Delivery was right on time and done by a couple of young men who were helpful and polite. Plus, I love my new mattress!

Sa
Review №40

Our sales person Theresa was very knowledgeable and heipful..The set up crew did a great job setting us upThey answered our questions and where neat doing their job.

Su
Review №41

The entire experience was outstanding beginning with Barbara, the salesperson, to the young men who delivered my mattresses and headboards. Each of them delivered superior customer service, and City Mattress should be proud to have this caliber of people on their team.

Al
Review №42

We are so impressed with the way Terry Tisch sold us, topnotch professional, knowledgeable, and a great gal to do businesswith. Thank you so muchAlan Tepper

He
Review №43

Our salesperson, Nera, was very patient and knowledgeable. We recommend City Mattress to all our friends.

Ma
Review №44

Great customer service by Theresa. She was very friendly and professional.

St
Review №45

Terrible. Assured by sales associate that I could have morning delivery the next day. That morning, the delivery service calls and tells me they will not be coming until the afternoon. I tell them that I requested morning delivery, and they laughed. LAUGHED! Said there was no way they could be in my area in the morning. They then gave me a three hour delivery window in the afternoon, when I was told at the store I would be getting a two hour window. What a joke of a company!!! No integrity!

Al
Review №46

Excellent selection, great service and experience with Nera as our mattress advisor, not a pushy saiesperson. Very enjoyable experience.

Pa
Review №47

Went to the Wellington location to help my elderly parents purchase a mattress. We were greeted by Terri who asked my folks about how they sleep (back, side). She emphasized that comfort is key and encouraged them to lay in the position they sleep in for 5 minutes on several beds. The one my parents liked was one of the less expensive mid tier models which was ok with Terri as comfort is what a matress is about. She had a lot of patience working with my parents and didnt pressure them in any way. She arranged for delivery the next day and explained to them City Mattresses exchange policy that if they didnt like the mattress they could exchange it within 60 to 90 days. If you are looking for a matress I strongly recommend Terri at Wellington City Mattress. Mattress shopping can be a real hassle, but this experience was a real good one.

Vi
Review №48

Big mall with lot of different chain stores. Easy to walk trough.

Cr
Review №49

Friendly service, but when we called the Rep back to see what she could do on the price of a mattress she never called back.

Ma
Review №50

The lady was helpful, we will go back when its time to buy

Es
Review №51

Great customer service.

Ja
Review №52

Terri very helpful

Ru
Review №53

Great service.

Ge
Review №54

Always a pleasure..

Jo
Review №55

Great place

Information
29 Photos
55 Comments
4.9 Rating
  • Address:10650 Forest Hill Blvd, Wellington, FL 33414, United States
  • Site:https://citymattress.com/pages/store-wellington
  • Phone:+1 561-784-8700
Categories
  • Mattress store
  • Bedroom furniture store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–7PM
  • Wednesday:11AM–5PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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