A great place to purchase anything from arts and crafts. The staff is friendly, polite, willing to help you in anyway they can in helping you find whatever youre looking for. They have a awesome selection of paints, paint brushes, to the very product youre looking for, not long ago I had purchased paint knives, and a box of primary color of paints.

Excellent picture framing services and work.

The best framing around. Linda has a wonderful eye for bringing out the best in a picture

Its like every other craft store. Noting in particular stood out as exceptional. It has pretty much everything you need for whatever craft youre in to.

BEST PLACE TO GO TO GET YOUR ARTS AND CRAFTS FOR GRANDMA CAW CAW

Lots of cool stuff, great hobby supply and craft selection, some toys, flowers, wood pieces and kits, etc.As with all of the walk in craft and hobby supply chains they overcharge for a lot of items, but then again they pick the highest price retail areas and the overhead is a killer.

Quick and easy on the fly for smaller things in small quantities.

Love the farm holiday decor.

Prices are a little high and dont always have what Im looking for but its ok.

Cactus embroidery kits are too cute, great selection!

Lots of nice things to buy. Great prices.

Do not let them know that I love them

Excellent customer service by all staff members. Great place to get picture frames made and and have your photos placed in them. Excellent selection of Christmas decorations. Excellent Selection of different types of hobbies material

They have sooooo much stuff! Love my trips to Michaels. The Watertown store is very neat and clean.

I really appreciated my first time experience shopping at Michaels. They have made a customer for life. The store was very neatly and intuitively laid out so I could go from section to section just getting things I needed. Due to the incredible selection I even managed to find things I didnt know I wanted but were associated and near the things I did need. The store was amazingly clean and the staff very helpful, the cashier even helped my save 20% by signing up for a free rewards program. Its just thoughtful and considerate and when combined with their selection, I know Ill be back.

It was already out of most fall and Halloween decor.

The shelves were poorly stocked, but the staff was very helpful. People were following social distancing and caronavurus procedures.

What a great place to shop. Always ask for Dawn, so knowledgable and kind. The sweetest little lady to help you with your crafting needs. This store is kept neat and tidy. The manager is fantastic as well. Never had a bad experience.

My kids lives here for now. She says hobby lobby is better. We will see the dollar wont get split between. Im sick of coupon mentality. No one buys unless there is a coupon.

Must love this store if youre a crafter. Their bead selection gets me every time. Store is always clean and staff helpful

Good art supply store.

Staff is very pleasant and helpful.

I have not a single reason why I DONT love this place. It has everything to do any sorts of arts and crafts youre into.

I like yarn! Great selections of yarn and hooks. Tons of instruction books, but where are the free snatch and grab patterns? Good discounts. Too many displays in the aisles to navigate easily. Its a maze.

This is a great place to do your shopping if you were to ask me. The store contains a large variety of quality items and it is all well organized for you. The store is clean and the staff members are also very helpful and friendly. I always enjoy visiting this place.

Its pretty good. Prices are higher. The same sewing kit I bought at a local store cost a few dollars more here. Glad I shopped around!Also the toys could be organized better instead of cluttered in a bin. They are synonymous with organization but their stuffed toy bin is wacky!I like the variety.Its pretty clean. Their check out counter needs tidying up & had some grungy stuff on it so it needs scrubbing & cleaned, often, apparently. Itd be better if the check out counter was longer so people behind could begin unloading & the counter to be stainless steel - its prettier & easier to maintain.

Customer service has always been great, and there have almost always been deals on a variety of items.

Was looking for beginner embroidery supplies and there were two woman who knew about embroidery and were able to tell me what I needed what I didn’t. Really loved the genuine help!

Michaels has everything that you need and want. Employees are very helpful and very nice. I go there very often because of this.

Shopping for a few gifts for a crafty friend. the lines were long but since it was Saturday after Black Friday. I understood

Love this store! Its always clean and organized and the staff are very friendly and helpful!

I went in to look for flower garlands. All they had were a handful of white and pink rose garlands, thats it in the entire store! WHAT A DISAPPOINTMENT!!

Great place, Staff very helpful. Nice atmosphere. Large selection of crafts and picture frames.

They have all sorts of crafting items in this store. You go in for one thing and come out with something new to try. I love this place! I get new ideas and things to try out every time I go I here.

Its Michaels! Everything you need to do craft wise you can find it here. I find it helpful to sign up for their emails because the coupons you get sent have saved me TONS of money.

Friendly staff, decent prices, nice assortment. Almost everything I need for arts and crafts. I enjoy seeking out sale and clearance deals or resorting to coupons to get the best prices.

Excellent Customer Service by all members at Michael . Outstanding Customer Service by the Framing Department, Ms. Linda who makes your Picture worth a Thousand Words her working in the Framing and Matting department is Out of this World . They are Support the US Military and Fort Drum 10th Mountain Division Community, they will give a Military Discount ask for it and anyone who show them Military Identification . When you come here for Framing and Home Decoration for all seasoning you came to the Right Place . Climb To Glory

Always have coupons online as well as instore. They also have tons of sales going on. In November I was able to get two large bags of the Loops & Threads yarn for the price of one. Always be on the lookout for their deals.

Always my favorite place. A must if youre into crafting hobbies! Always has sales ♡

The staff are always friendly and happy to help if needed. They have a decent selection and if you cant find it in the store you can usually find it on their website.

Great store. I love to shop here and can always find what Im looking for.

So many great deals!

This is the store to go to for any craft projects you have. The only thing i personally dont like is that their holiday mega sales, will happen with out notice and the employees there dont bother inform the customers. The normal answer is Im not sure but just check in with us. Then after the sale they will tell you oh yeah the sale came quick because we wanted to move every thing out

Who doesnt like going to Michaels? There are always new ideas and projects every time my wife and I go, and half the time there are always discounts so we can save money. Great place for expanding your creative thoughts and ideas.

Great place in Friendly people

I love Michaels. They have a great variety of craft materials and always have coupons and sales so I can afford to do all of my favorite craft projects.

Love Michaels as always wish there was one closer thenWatertown like Ogdensburg.

Very nice & organized. Plenty to look at, even in the clearance section. We didnt get everything we came there for so well have to order it on Amazon BUT the employee that helped us answered our questions & explained why we couldnt find what we wanted in Michaels anymore. My husband & I love DIY so we will be coming here again!

Store is clean, well laid out with a vast variety of cragting needs at good prices. If you use coupons, you can only use one at a time per visit however. Staff are friendly and knowledgeable.

Love this place just wish they would lower their paints and supplies.

Two stars because its the only game in town for serious crafting supplies and the staff on the floor from framing to the registers are always friendly and helpful. Do not ever sign up to take classes here though because they will not communicate with you until youre in the door if its cancelled or in the most recent case, the instructor hasnt shown up. Ive driven into Watertown twice now for classes that didnt happen. That deserves zero stars.

Prices are high but they have good stuff. Staff is very courteous.

Good selection, and the workers are extremely helpful, but seriously sparse. Theyre often understaffed, and I believe this puts unnecessary strain on the employees, and causes long waits and frustration for customers. Until the problem is remedied by management and/or corporate, Im giving it three stars, and only that generous because their employees are stellar!

The cashier told me exactly where to get what I needed. Was patient while I waited for my phone to bring up coupon and was genuinely interested in my project as she was in the customer before me. Wish I had gotten her name.

The supplies are great and are well priced, the employees were wonderful.

Go to place for craft supplies. They are very good about accepting coupons and offer a teacher discount. Nice selection.

Always a well stocked store and decent prices.

I went there to get silk flowers and chalk paint to make a couple floral arrangements I had seen on Pinterest. The majority of what I bought was on sale. An associate helped me with my questions about chalk paint since I havent worked with it before. Ill be making two arrangements for much less than the price of the one I saw on Pinterest.

Michaels is addicting. I could roam their aisles for hours shopping for ideas and trying to pick out yarn. Id give this store five stars except sometimes they dont have what Im looking for.

Great store, quite well stocked. Wide choice of yarns. Cashiers were efficient & nice despite the long line.

Great sales

A great place to shop if you are feeling creative. Easily laid out, clean, a solid place to shop.

Nice well kept, but casher need a lesson on people skill. Older lady not very inviting, personality like a wet mop....

Usual Michaels store. A good selection of DIY projects and pre-made decorations. The staff is helpful and polite.

Super store. Courteous knowledgeable personnel. Clean store. Prices are great.

Enjoy every minute in this craft shop..something for every artist/knitter/crafter.

Had a great time . Walked out with an amazing new project.

Lots to choose from, reasonable prices for brick and mortar

I can always fine what I need. The employees are always ready to help.

Sale signs are very easy to see, the store is always clean and organized. Great selection.

Great place. Dont go without coupons though

Fair selection. Its the only big craft supply store in the area that I know of. Items are always going on sale so depending on your project you can usually make it happen here

Very expensive! Friendly service. Clean store. Gave it 3 stars because of the price of everything.

Very nice and very easy to find stuff.

Pricey but amazing customer service

Excellent service and they had everything an amateur artist needs

Looking for new crafts for a young teenager but nothing new.

I would have to say 5 stars because Im there almost every day

Lots of Good stuff but pricing is crazy

Not bad. Small but has a decent variety

Great place to find alot of your crafting and arts needs. I went to get jewelry making supplies.

Love this store. Everything I needed to complete all my current projects, then some. Dangerous place for compulsive crafters.

They didnt have different colored burlap for wreaths. So I was very disappointed because they have so much to offer for crafting.

So much stuff. You can find just about anything your looking for here.

Love it here, always clean and well organized, helpful staff.

It has everything from grade school ages up

For outstanding service with getting prints framed ask for Linda.

Always good products at a good price.

Very nice and pretty things there I love it

Good selection of art and craft supplies. Maybe a little high prices but they usually have a lot of good deals and coupons.

Had a great Christmas because of Michaels.

Great for most name brand and basic art supplies! Dont expect a wide variety of niche items, however.

Everything youd need for your hobbies. They always have a seasonal selection as well, and have a well equipped framing section.

To much stuff(good not bad) but horrible help--if they dont or cant help they walk away---boo hiss,not every customer is a scumbag for stopping in after work--I Wil still stop in again

Waited in line for 15 minutes to check out with several more people behind me also waiting while 3 employees stood chatting. They should have opened up another checkout register.

It was ok...pricey...disappointed with floral selection.

Wife variety of craft items. Shadow boxes galore unfortunately not deep enough for sons first pair of shoes. Tried two different ones.

Always a great place to get art supplies!

Get place for holiday decore and art supplies for your next project.

A large variety of crafting items. Does not sell fabrics