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Redo Appliance Repair
111 Green St, Warner Robins, GA 31093, United States
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Redo Appliance Repair
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Sh
Review №1

They had just what I was looking for. The price was reasonable, and the washer was in great condition. Delivery and installation was quick. Washer works perfectly!

Me
Review №2

Great experience! Easy transaction and reasonable prices. Everyone was very nice and I will do business again!

Ir
Review №3

I am a very happy customer. I was treated and served very well. I am pleased with my purchase and delivery/take away of dryers. Freddy and Wayne went above and beyond to take care of of all my needs.... Even taking a saws all to protruding fencing in the way. They were very professional, diligent, and on time... Thank you all so much and I hope to do business with yall again when I purchase a washer from you guys... I will recommend you to my friends...In fact, a friend recommended yall to me... I have already thanked her....Pass it on...

Li
Review №4

My dryer stopped working and they came to my house, quickly found the problem, and went and bought the part needed to fix it the same day. Good as new and very speedy service! Highly recommend.

Ot
Review №5

They replaced the heating element in my oven. I am very satisfied with the service I received.

Da
Review №6

Excellent people, excellent service, you wont go wrong buying from Joe and his staff!!

zo
Review №7

Great service, so nice and professional! Will definitely come back!

Ja
Review №8

This place is awesome they help me with a washer and dryer and they Where very friendly great customer service. I give them 5 stars if I could. 👍👍

Bl
Review №9

My cashier was amazing, very personable & was willing to negotiate! Will be back again!

Sh
Review №10

My dryer went out some years back. So I bought another one here & gave them the old one. They delivered it to me fast & easy. Its been working ever since. Now I have to get another washer

Ni
Review №11

My LG fridge went out and I called various companies and Redo appliance called me back promptly and offered some great advice.

Ty
Review №12

Quick service.Dependable.Affordy.

La
Review №13

Kaley has great customer service skills, amazing personality; that will make you make you come back for more products.

Ch
Review №14

We have gotten nothing but the run around from Mr. Sammy and his wife. We bought a washer from them and didn’t have it a week before it had issues. They brought us one to use till they fixed it. There is no communication at all and they take your money and leave you high and dry! They said they were waiting on a part after I kept trying to reach them. Then they had COVID ok then after two weeks I reached out again this time his wife messaged saying they will make it right. Well she lied. We are going to try to get ahold of them one more time if they do not make it right we have no choice but to take legal measures, you can’t do this to people. I have saved what messages they sent me was told that will help big time. I pray they make this right because we would hate to take legal measures but we have to do what we have to do.

Gr
Review №15

Kaley was a wonderful salesperson and helped us find a great deal on a washer, very friendly and professional, great place with a great deal!!

Au
Review №16

Kaley was THE BEST!!! Extremely helpful. Friendly service!! Will definitely be returning for a fridge!!

K
Review №17

Absolutely horrible service. Cannot come outowhen scheduled. The tech had no clue how to fix my fridge

To
Review №18

Ho am I to get in touch with yall if yr phone number goes to voicemail and does not accept phone calls. 🤷🏻‍♂️

Le
Review №19

Excellent appliance store! Didn’t make it to the door and was greeted outside on what I needed. Explained the situation and price range and was instantly helped. They offer warranties and the items are in great condition. Will definitely be shopping here for future appliance needs

Ad
Review №20

Reasonable and so easy to work with!!

Ju
Review №21

Please DONT USE THIS COMPANY.Willam (Will) came out, pulled lint from inside dryerand left. Took all day to get one load of clothes dry.Called Company they sent the 2 year employee back out. He checked the air flow to the outside 2ed trip.He deamed it FIXED $ 98.00 The dryer has started to roar again and it still takes Hrs to dry the clothes.I dont like( Repair companies that send out employees that have not learned the job)I feel this is a theft of money by lack proper services.

Mu
Review №22

I purchased a very nice LG washer dryer set. The price was great and the appliances were in great condition. They offered an one year extended warranty for a low additional cost. Kaley was amazing.

Sh
Review №23

I bought a stove from redo appliances an Anthony was soooo helpful. He has great customer service an I’ll definitely be visiting again

Al
Review №24

Please Beware.....Very arrogant disloyal management! This company will rip you off with a big smile and a nasty revoking remark. Public even if this is the last company on earth please take my advice and seek having your repairs fix by someone else other this nasty trifling company.

Ti
Review №25

I got a dryer from the works excellent now I’m back for a washer since it went out. Go here you won’t be sorry!

De
Review №26

These folks are awesome. Had the part I needed, the price was right. Told me if it didnt work out to come back and we would try another one.

Sh
Review №27

Great service bought from last yr and buying a stove today

Ha
Review №28

I’ve used them twice and am so glad they were recommended to me. They are prompt in answering/returning phone calls. Technicians are efficient and on time. Rates are reasonable too.

Ro
Review №29

Wonderful experience!! Got a great deal on a washer!

Je
Review №30

I bought a dryer & it only lasted about two months& Then it stopped drying

Ak
Review №31

Excellent experience would most definitely send anyone to them

He
Review №32

Came out same day and fixed my freezer. fast, efficient, and at a good price. Couldnt ask for more.

As
Review №33

Fixed my refrigerator! Fast. Professional. Friendly. Thank you so much!!!

My
Review №34

Excellent spot for a good deal!

De
Review №35

Eric was amazing ! Answered all my questions, located the problem and fixed it fast....i called other places who all had a long wait list almost a week away ... They was able to come out the next day ...i have 5 kids so this ment alot to have fast service especially when it was something as important as our food storage...highly recommended this company ... Very happy ...

KT
Review №36

Justin was my tech and he was very professional and timely! He fixed the dryer wall outlet, my dryer was perfectly fine. He performed a diagnosis and determined it was the wall outlet.

Ra
Review №37

I buy refrigerators and stoves all the time for my rental houses. If they break, they come out quickly and get them fixed up for me. Very respectable people.

Ni
Review №38

Awesome with very friendly service 👍

Ya
Review №39

Nice people! Very friendly

Ha
Review №40

Kaley should get a raise

Ga
Review №41

BEWARE! NO ACCOUNTABILITY! VERY POOR CUSTOMER SERVICE!! I purchased a used dryer for one of my rental properties on Tuesday, picked it up on Wednesday. My tenant text me on Thursday and said the dryer was only blowing out cold air. He was the first person to use it. I contacted this so-called business and they told me that I would have to bring the dryer back to Warner Robins from Macon for either repair or replacement, and they would not send a service technician out. Huh? I told him what I thought of his poor customer service, and he said “F you”, and hung up the phone. I had 9 more appliances to purchase. Never again.

Pa
Review №42

We bought a Stove and Washing machine both look in good condition and work very well I would return if I need anything else

Sc
Review №43

Always great service. Been using redo for years. Great people!

Bi
Review №44

Tech was courteous and professional. He found problem and repaired our washer quickly and reasonably. We will recommend this repair service to all our friends, relatives and anyone who asks our advice !!

Ow
Review №45

Extremely impressed!Purchased a Dryer for under $200.They tested it out at their store before I left, and again at my home when they delivered it.They really look out for their customers and make sure they are 100% satisfied before they leave.

Fi
Review №46

Not even a call back! No stars.

Le
Review №47

Had a service call for my washer. It was way too much to get repaired so they sold me a new washer. Works great, looks great, and at great price!!!

Jo
Review №48

This is my place to go for appliances and parts. Great, knowledgeable and friendly people.

Sh
Review №49

They replaced a new stove with a 1913 stove which I warned them did not work correctly. Now my stove exploded over a week ago still havent heard anything from them.

Ta
Review №50

DO NOT GO HERE!! DO NOT GO HERE!!! THEY WILL RIP YOU OFF AND SELL YOU TRASH!! THEY HAVE BEEN DOING THIS FOR YEARS!!!! TRUST ME I KNOW!!

TJ
Review №51

Joe was EXTREMELY rude when my friend/co-worker called today. I was in our office and overheard the conversation. The part needed to fix her washer wasnt available so my friend called to ask if she could pay extra to have a part over-nighted. He didnt give her a chance to ask, just interrupted her with if we dont have the part, we dont have it. She was stunned, told him that was rude, he actually said no it wasnt, youve monopolized the conversation for a minute and a half! I couldnt believe it! We work in a service industry (40 years) and NEVER spoken to a customer like that. Weve had a customer be irate, but even then we do not speak to a paying customer in that tone. Then he told her maybe this Covid thing has everyone upset. I wanted to say, do not patronize her and try to make this her mistake when it was clearly his unprofessional attitude that got the best of him. Fortunately Justin, the technician at my friends house, made up for Joes ineptness! Justin listened and was kind. All it took was him explaining they are on a route system and the part was in Macon and be here next week. We understand that b/c we also have technicians that are on a route system. Joe, take a week off, its obvious you need a break from public service... maybe Covid got ya down!

Ja
Review №52

Technician was absolutely wonderful! Thank you!

La
Review №53

I will never buy from anyone else! I bought my Washer and Dryer about a week ago. The Washer did go out but they were out the very next day to fix it. Extremely professional. Go Redo!

sh
Review №54

I use this bus. For all my tenants . Always cuts me a break and stands behind what he sells. Highly recommended. Would not go anywhere else.

Jo
Review №55

Felt right at home.The girl was sweet and the salesman Vic was nice and attentive to my budget. Would highly recommend

Br
Review №56

Justin was our repair person. Excellent job at a reasonable price.

Si
Review №57

Absolutely unprofessional. I paid almost $200 for a washing machine that didnt work. Then they sent a repairman Monday and one Wednesday to fix it and neither of them could! So they told me they would deliver another one to me by Friday. Three different people have called me starting at 9am claiming that my delivery was on the way. Its now 1pm and nobody has shown up yet! I decide to call everyone back to see whats going on and they tell me that they had other things to handle. Mind you I took off work to handle this because of the amount Ive spent with them. The guy in the office basically tells me that he doesnt care about my new washer because he already has my money and the new customers money is more important. He basically told me that its my fault that I have to go to work. I dont recommend nobody spend their money here.

Le
Review №58

Thank you for great products!

Wi
Review №59

This is a great place to find all your appliance needs. Call or go by and they will get you fixed up.

Ju
Review №60

I got a washer. 100% happy with it.

Ki
Review №61

Good stove cheap

ka
Review №62

Redo Appliance is the best! Best service. Best appliances. And the best prices. Some people dont understand the risk you take in buying a used appliance, they just see that it is cheaper. But Redo really made me feel like I was being taken care of. Thanks guys!

Jo
Review №63

Love this place for like new used appliances or any needed repairs.

Ka
Review №64

Guy on the phone was short and to the point. Really liked that.Went in and Vic helped me. Very nice and attentive. Didn’t try to sell me anything above my budget. Got in and out very fast. Excellent staff! Got exactly what I wanted for a great price!

Er
Review №65

My new favorite appliance store! We buy a lot of appliances for our rental properties and have our own share of horror stories from other companies but Redo is hands down the best Ive ever dealt with.

DE
Review №66

Very fast and friendly service! Will definitely call again if needed.

Ja
Review №67

Our company has been using them for years to service our tenants. Theres nothing like having a company who is fair in price, deliver good quality, and dependable with getting the job done.- signed by a very satisfied customer.

An
Review №68

As usual they do what they say. If you have an issue they will make it right. P.S. They have discounts for military, first responders and others! They also sell appliances.

De
Review №69

Great family oriented business that cares about your budget and having exactly what you need.

Ga
Review №70

So happy with my new washer and dryer set! Great price and it came with a warranty!

Ja
Review №71

Redo Appliance is my life saver!!! I bought my refrigerator and it went out ONE DAY after the warranty went out. I called kind of frantic totally prepared to pay the money to get it fixed and they fixed it for free! Thank you so much!!!

Bl
Review №72

Redo appliance took care of my washer and my wallet. Very professional. Will recommend to anyone needing appliance repair

St
Review №73

Joe and his staff have always been very professional with me when I refer business to them. I deal with Redo about 20-30 a year as a property manager. Never have I had a question about the honesty and work ethic of this company. In fact, there are times when Joe will call our tenant to troubleshoot the problem over the phone without running a technician out there and charge a service fee for a very simple fix. Grade A service. Keep up the great work!

Cr
Review №74

Talked to Ms. Kayla on the phone. Very sweet and polite.Justin came out to my home and fixed my washing machine in a timely manor. Very friendly. I would highly recommend them over any other company! Good Job!

St
Review №75

Derrick was great and Joe is a true professional. Class run organization!

Fr
Review №76

Great service! Had Will come out to my house and fix my stove. Polite and professional! Would refer them to anybody.

Ro
Review №77

I had questions today while trying to fix my dryer. I called Redo Appliance and they walked me through the whole process! Definitely 5 star service! Thank you so much!

Do
Review №78

Good business

Ja
Review №79

I have bought two different appliances from here. A fridge, roughly around 3 yrs ago and it still works perfectly. My stove I bought from them a yr and half ago and it still works perfectly. The guy that works here has always been very nice and friendly and the prices are very decent for what you are paying for. On the other hand for some reason when I needed a washer and dryer a couple months ago I was opted by my bf to go somewhere else, an appliance repair shop beside the rite aid on green st... NEVER AGAIN will I go anywhere else but ReDo for appliances! review for their store will be posted soon.

Br
Review №80

Great prices, very professional, and extremely efficient. Would highly recommend!

Ra
Review №81

Excellent customer service. They go that extra mile

K
Review №82

Unprofessional all around. No accountability

De
Review №83

Had them to come repair my refrigerator after failing to fix it the first time they came back fix it the second time and messed up my freezer in the process. Been waiting almost 2 weeks for them to come back out. I call them they give me date and time. Never show up or call. I would recommend you go to someone else. They are not professional and horrible service.

Vi
Review №84

Great 👍🏿 Service Great people, they really helped me out to get my oven back in working condition,and a working light,thanks.

No
Review №85

This place is awesome! They can fix anything the staff is always nice and helpful I just traded my two in for a stackable he will be my appliance dealer for life!

Jo
Review №86

People are full of excuses and rarely step up to apologize and offer to fix the problem and for that I dont normally leave reviews. In 5his case Ill make the exception. Purchased a fridge to replace one that had gone out that morning. I only had an hour for lunch and they couldnt deliver that quickly so I offered to pick it up and put it in myself. I asked how much they would give me for my old fridge and was told $30 (STILL HAVE NOT RECIEVED THAT $30) so I confirmed with the person that everything worked, bought the fridge, and brought it home. Upon installing the fridge I found the icemaker and water dispenser were not working. I brought my old fridge back and let them know and was told someone would be out later on. I arranged to be off work costing me time and money only to have no one show up and no call. I stopped in the next day after leave several unreturned messages and managed to get someone out on my lunch break to look at the fridge. After 2 weeks of being told the parts would be in in a couple days (not a big deal, things happen) I had to stop in and ask to find the parts had been there for a couple days, NO CALL. I set an appointment for 10:00 today, yet again taking time off work costing me time and money, and around 11:00 still had not seen the repair guy. I drove to the store to be told they had a warranty issue 5hat came up (MINE IS ALSO A WARRANTY ISSUE) and a newly sold dishwasher to install before they could get to me. What was, I figured, a couple hours off work has now turned into an all day affair. Things happen and I am more than understanding but if you run a small business and compete on your word that you can and will provide honest customer service then something as simple as a phone call should be easy. And that phone call wouldve kept me from writing this review. Its cheap used appliances and you get what you pay for, that is to be expected. But dont tell people youll back the product and get upset when they have to continuously bother you to get it done....

ju
Review №87

I purchased a washer and dryer from Redo in 2015! I am returning because I broke the dryer knob. I got my money’s worth and some out of these appliances. Both Washer and dryer are still fully operational I am just tired of using a pliers to turn the dryer on. I recommend and will use Redo again and again!

Le
Review №88

They delivered well but they did not hook up anything at all and basically and told us to figure it out. Paint is also chipping off of the washer already.

Pe
Review №89

Good prices delivered washer and dryer in timely manner..... but dyer didn’t have lint filter. Was told 3 times would bring to me!

Br
Review №90

Still not fixed

Fe
Review №91

First experience was after finding out a mouse chewed up my washer on a part that could not be fixed. Redo supposedly gave me a discount on a used washer with a 90 day warranty. That was fine. Two months later, the washer would not come on, and they came out and reattached a wire on the TIMER. A few months after that, it would not come on again and they came out to discover the TIMER was burned out and tried to charge me to repair it regardless of them supposedly having a warranty on repairs. Note that the TIMER is the same part that was already supposedly fixed, and that it could have burned out due to me trying to run it with a wire disconnected. They shouldve fixed it all the way the first time. They have no policies in writing. They told me that because the part was covered under the 90 day warranty, since I didnt PAY for a repair, that the repair does not fall under any repair warranty. Dont waste your time with Redo. They even told me to go get my own part.

jo
Review №92

Didnt find what we were looking for but the prices and customer service was great! Vic and Neil were very nice and knowledgeable.

ka
Review №93

Love them always willing to go the extra mile to get your item fixed he really does redo appliances

Er
Review №94

Friendly fast and affordable service! Will be using these guys again for sure.

me
Review №95

Terrible old shabby appliances. They over charge for really old washers and dryers. Paid 400 for a set and the washer went out right after the 90 day period, the motor is bad. I do not recommend wasting your money!!!

Kl
Review №96

Very nice people great prices and excellent service

de
Review №97

I bought a washer from them 2 months ago an the motor he say went out on it an he say I can buy another washer for discounted price, I was pissed why should I have to pay for another raggedy washer an it was redo fault.DO NOT GO TO REDO THEY REALLY SUCK, (BAD FOR BISINESS)

Ch
Review №98

Located Redo Appliance off Google Maps & Kali was Very Helpful in Every way & Was very Professional!

wi
Review №99

I just want to say the guys here are very helpful and professional they looked out for me and treated me like I was family rather I spent money with them or not you don’t get that to often very solid group of people

Kr
Review №100

Either their daughter rigged the contest a few weeks ago and ran her mouth about it and got caught- or She didnt rig the contest and she just likes stirring up drama by running her mouth saying that she rigged it. We may never know. But since she wants to delete comments, block people, and stir up crap continuously- Here have a 1star review. #ReDontAppliance

Information
9 Photos
100 Comments
3.8 Rating
  • Address:111 Green St, Warner Robins, GA 31093, United States
  • Site:http://redorepairs.com/
  • Phone:+1 478-328-6403
Categories
  • Appliance parts supplier
  • Appliance repair service
  • Appliance store
  • Coin operated laundry equipment supplier
  • Microwave oven repair service
  • Refrigerator repair service
  • Small appliance repair service
  • Used appliance store
  • Washer & dryer repair service
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:10AM–5PM
  • Friday:11AM–3PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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