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Run N Tri Outfitters Llc
11831 Retail Dr, Wake Forest, NC 27587, United States
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Run N Tri Outfitters Llc
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Pa
Review №1

Highly recommend! Locally owned, personable staff who are incredibly knowledgeable, well-priced products, and great overall service. Not only did I finally get a shoe that helps with my issues when running, but I also had an amazing customer experience

Ke
Review №2

My favorite store. Love any excuse I have to go here. Really a Wake Forest staple. Everyone is personable and friendly. They will help you find what you are looking for and do it in a way that’s understanding with you and your goals in mind.Would highly recommend to anyone.

Ki
Review №3

An incredible cast of employees who are knowledgeable and helpful. Its like a nonstop hype team, even if Im just going in to grab a few energy bars. A decent selection of running items in this cozy store.

Ph
Review №4

Previous customer but I went to a big box because they had a deal going. Let me just say it was not a good experience and I ended up returning the shoes.I went to @RunNTri and let me just say that they went above and beyond in the customer service department. Rene was great. Very knowledgeable, assessing my concerns, walk/run pattern and letting me run around the building to try out the shoes. I think I tried on 10+ pairs. I purchases several items that day.Additionally, the shoes that I purchases are great. They fit, are comfortable and the performance is outstanding.Thank you so much!

Jo
Review №5

The staff there is incredibly knowledgeable. They have helped point me in the right direction for shoes that work best for me. They are my go-to when I need running shoes hiking shoes or boots etc. I highly recommend them to anyone who is looking for footwear for an active lifestyle.

st
Review №6

Been going here for 3+ years. If you want excellent service, stop in and say hi.

Ja
Review №7

Nothing but class at this shop. When you visit, your family whether you buy or not. The place for advice and real interest in your running success. Most of all, a place to stop by and just talk our sport. Run long my friends.

J
Review №8

Fantastic and knowledgeable staff. It was pretty busy today and they got me in the perfect shoes that I needed no problem. Great selection of sizes and styles.

Mi
Review №9

Great experience! Salesman took time to get me fitted with a perfect pair of shoes that suite my ultra high arches and my supination issue. They are an awesome business! Support local!

El
Review №10

Best local place to buy active gear and accessories. The owners and staff are friendly amd knowledgeable.

We
Review №11

What an awesome shop! My first time in today. Such awesome staff. Had exactly what i needed, in and out! Love it! I’ll be back!

Fr
Review №12

Always 5 star treatment for me in this store! I’m always greeted with a smile & a hearty welcome & we’ll be right with you!! Customer service is on spot!!!I was introduced to the BROOKS shoe by sweet Lee & that’s what I buy. I wore them shopping this morning I felt like I was walking on clouds.My sister, myself & my niece buy our shoes from them. 🌟🌟🌟🌟🌟

De
Review №13

From the moment we walked in the door we had an amazing experience!Lee and Kaitlyn were extremely knowledgeable !My husband has a tough time with some hip/knee issues and Lee fitted up in no time!Kaitlyn was a great help to me.We both were very pleased ! We purchased 3 pairs of shoes and would highly recommend stopping by t give a look. . Great selection and fantastic customer service!Keep up the good work guys!

J
Review №14

Great store! They are always incredibly helpful when buying shoes.

Ch
Review №15

Team here is amazing. They really work to support the running community. Get your stuff here!

Co
Review №16

Quality store. The staff was super nice and very knowledgeable. I came in looking for a shoe to fit a wide variety of needs to help remedy some lower-body issues I’m facing. I was able to find many options with many pros and cons, leaving with what I’m sure will be some great shoes. I will be a returning customer. Solid place.

Ra
Review №17

Great selection and attentive service. Walked out with two pairs of Brooks 😁

Li
Review №18

Was looking for shoes for my son, didn’t have them but referred me to another store. Called the store for me as well. Very helpful. Definitely will go back to shop here.

Ca
Review №19

The absolute best shoe buying experience ever! Walking into this store is like going to the pediatrist office. Their knowledge of the foot, how it works and what is the best shoe and fit is second to none. Im a customer for life..Mac McDaniel

KS
Review №20

Highly recommend for personalized service.

Da
Review №21

Im new to running at age 54. A business associate who has ran 9 Marathons asked me if I had good running shoes. I liked my ASICS off Amazon, but when I thought good running shoes. I thought of Run N Tri in Wake Forest which Id never been in prior to my recent visit. Kaitlyn was very helpful, patient and shared options. I ended up getting a pair of Brooks DYAD 11. I plan to go back to RUN N TRI to get trail running shoes and will likely stick with Brooks. SIDE NOTE: I did my first ever 5K in our neighborhood on 12.13.2020. I got the Books on 12.29.20. Im not sure how much has to do with having real running shows. But for about the last week, Ive been relatively ache free. Also on 1.13.2021, I beat my 12.13 time by 9 minutes and 30 seconds. Ive done more running miles in the last 30 days than at any point of my life and Im 54 .

Mi
Review №22

Absolutely wonderful experience from start to finish. No sales pressure, just amazing customer service and patience as I tried on shoes over and over until I was happy with my choice. So glad this shop is here!!!

PH
Review №23

Great place to buy your running/walking shoes. I live in Ga but went there while visiting my daughter. I had the best experience with Brian purchasing shoes. He is very knowledgeable and extremely pleasant. Customer service is 100%. Can’t go wrong here. I highly recommend this store.

Ma
Review №24

I had been wearing the same brand/style of running shoes for years and they just werent cutting it anymore. Lee very patiently helped me select the right shoe for my gait and shape of foot. You can run on the treadmill they have or run outside to test out shoes. Ive only had the shoes for two days, but so far theyre a big improvement. I appreciate the time Lee dedicated to helping me get the right pair and I also appreciate that I didnt feel any pressure to buy the shoes right then - even though I did decide to purchase them, he said, do you want to come back with your inserts and try them before you buy? Very thoughtful and courteous. Ive shopped here before, but this was my first shoe buying experience and it was successful.

He
Review №25

Always personal service and experience is amazing

Sc
Review №26

Supporting small business is more important than ever. Been to several running shops and this place stands out. Great group of easy going, knowledgeable people working here. Never feel pushed to buy shoes. Give them a try.

La
Review №27

Very helpful, excellent customer service!!

PE
Review №28

My wife has been coming here for years to get running, indoor cycling and general workout shoes. My first time in the store and very happy with the experience. Would highly recommend

Ra
Review №29

All about you! This store is about supporting local and isn’t your typical chain store. They’re there to help if needed and don’t hover over you. Lots of great product to choose from, you can’t go wrong going here.

De
Review №30

Renee gave us exemplary service. We went in just to look and walked out with the best pair of athletic shoes ever! Great service and atmosphere! Highly recommend

Ca
Review №31

Great customer service! Everyone was so helpful and fun! We love this place and its the only place we shop for our workout or running shoes! My daughter was excited to get her first pair if ladies sized shoes! ❤❤❤

Sh
Review №32

Needed a new pair of running shoes and didnt know where to go. I was headed to Target when I saw the store front out of the corner of my eye. Gave it a shot. Not only did they take the time to discuss what type of running I do but also the type of feet I have and support I needed! I asked if they were an independent store and they said yes! I couldve guessed because you only get that kind of attention by people who CARE about your business!!! SHOP LOCAL!

ri
Review №33

Was very knowledgeable and eager to help with my foot problem

Jo
Review №34

Excellent selection, service and the staff is super friendly. I have been a customer for years and I can’t imagine going anywhere else for my running and racing gear.

Va
Review №35

Unmatched service!

Be
Review №36

Love this place! Great people & great selection!!

Ke
Review №37

Great store with an upbeat, happy vibe. Nice selection of running shoes and gear for triathletes. Renee was super helpful and did an excellent job of assessing my needs & fitting me with new running shoes. I’d wholeheartedly recommend Run N Tri Outfitters: they provide the service, expertise and care that you’re simply not going to get online. Buy local!!

St
Review №38

Staff is incredibly helpful and very knowledgeable. They take as much time with each individual as is needed.

Ja
Review №39

Would highly recommend this store to anyone. Today was the first experience I had at the store and I only have good things to say. I came in not knowing what I needed at all and Bryan very kindly and knowledgably helped me find a pair of running shoes that work perfectly for me. He made the whole process understandable and easy and I will be gladly coming back for my running needs.

Mi
Review №40

Shout out to Bryan ! Family owned local store that gets it!Awesome shopping experience every time I go in there. Thanks Bryan, Lee and to the entire team!

Ot
Review №41

Excellent service from Renee in helping a running shoe novice like me find something great. Thanks!

ke
Review №42

Lee and Kelly are amazing! I was in there for 2 hours with my toddler. They were so welcoming and kind, even while my daughter was making her mess. :)They even have a kids room with blocks, dolls, puzzles, books and more! When she finally found her way back there she stayed busy and happy!Thank you so much for being so accommodating and awesome!

Jo
Review №43

Trail runners nirvana: You walk in this place to find staff grinning and high-fiving you. They know you even before you know them. They care about your running goals and upcoming races. They make purchasing shoes (or whatever) just part of an afternoon of hanging out at your best buddies house on their sofa watching some running doc. Its worth the drive from Raleigh... heck itd be worth it from further away! Its the Cheers Bar for runners.

Ro
Review №44

Very kind and helpful with my crazy foot problems. I was very satisfied with the attention I was given, Tiffany was great. I have found a new place to buy my walking shoes. Definitely check this store out!

Da
Review №45

Great customer service. Attention to detail was tremendous.

Dy
Review №46

So I decided to pop into Run N Tri for the first time today because I needed a pair of running shoes to start slowly rehabilitating myself from some old injuries. I havent run in years and know very little about running other than you put one foot in front of the other a whole bunch of times. I can assure you that after shopping at this store Ill never buy running gear from any other place again!When I walked through the door I was greeted immediately by the professional and congenial owner Brian, who took an quick interest in my reason for being there. He quickly isolated my needs, and fitted me to a couple different brands of shoes. After putting me on the treadmill for a quick jog he assessed my gait and he had me immediately in the proper pair of shoes. After having just finished a workout, in said shoes, Im writing this and I can say its the first time I havent experience knee and back pain while working out since I can remember.Brian is a wealth of knowledge and has an amazing demeanor to boot. The store may appear small but is very deep and has tons of quality merchandise to choose from, while maintaining that down home feel which unfortunately is waning in our society. Thank You for proving to me that true customer service isnt dead Brian. I look forward to seeing you again when I need to make my next purchase! God Bless.

Cr
Review №47

This is by far the best shoe experience Ive ever had! They actually know how each shoe performs and what it does! They know the scirlejce behind each pair of shoes and how they will perform.Most people can barely get your size right!

Na
Review №48

I wish Id made the drive to Run n Tri sooner! I had no idea that they had such an outstanding stock of Altra shoes, such knowledgeable and patient owner and staff-- thank you Lee and Allison! I will be back and will definitely refer my friends. Happy feet, and Im thrilled to get all my triathlon supplies there as well!

Er
Review №49

What an amazing company. I cant say enough about these folks. I will go back again and again. Im a healthcare worker and this company has my business forever.

He
Review №50

Hands down the best experience I’ve had in buying shoes. Bryan is smart, professional, honest, and very humble. It’s hard to find the whole package when buying shoes, but I guarantee you will find it at Run and Tri. Thank you Bryan.

Am
Review №51

This company is AMAZING !! I have struggled for years with foot and ankle pain. With this amazing group of people who truly have a passion for what they do . They have put me in the perfect shoes for 3 yrs now. My husband also goes here and samething for him.

li
Review №52

Customer service is top notch. Knowledgeable staff. Will be buying all my shoes here from own!

Pa
Review №53

Best shoe shopping experience ever!!! Lee and Brian know what they are doing. They work with you to find the exactly right pair of shoes. They are not happy until you are happy. If you have had difficulty finding the right pair of daily, workout, or running shoes like my husband and I, please give these guys a try. I promise you will not regret it!!

As
Review №54

Wow- so many great things to say about this place. Bryan helped me pick out sneakers and gave me invaluable pointers for training for my first marathon. He was super attentive to my needs, and genuinely wanted to help me succeed. I left not only with the best pair of sneakers I’ve ever owned, but motivated and encouraged that I could do this! Also they had my size 11 women’s in several sneakers, which really impressed me. Will absolutely be returning. Thanks for everything Bryan!

Ro
Review №55

Great service and customer support. Love this place

Ob
Review №56

This is a great store. The woman working there was very helpful. I came in looking for a specific brand of shoe and after some discussion and analysis of my run style she was able to help me into the type of shoe that I actually needed. They are very knowledgeable and have a good selection. The shoes I bought here ended up being the best running shoes Ive ever had and seem to have improved my pace and greatly helped the back pain I typically get when running.

Ju
Review №57

I went in today to get some new walking shoes because I have plantar fasciitis. Lee was very friendly and helpful and I found a great pair of shoes. He also gave me some good advice on how to stretch to help recover. Definitely recommend this store!!

Sh
Review №58

Brain (both of em) & Lee were awesome people. They answered all of our questions honestly and were funny while remaining professional. This store is out of my way; however, because of their excellent customer service and knowledge of their products I will be returning for all of my triathlon needs.

Br
Review №59

Wow! What a fantastic store. Great products that are competitively priced. The staff is knowledgeable, and friendly. I prefer to spend my money locally and enjoy getting to know the staff. They answer all my question and have helped fit me in the proper shoes. I will be a repeat customer!

Ka
Review №60

Awesome place!!

An
Review №61

By far the best Running store! They are also a swimming and Tri-Athlon store. The knowledgeable staff is what makes all the difference. I highly recommend Run N Tri!

Ch
Review №62

This place has it all! The best thing about this store is the staff and the store itself. Even if you are not shopping you can go hang out, relax on the couch and talk, watch some TV, or just hang out. They carry all the major brands and have everything for walkers and casual runners to ultra marathoners. Tons of nutritional options, hydration, apparel, recovery. It is not often you can walk into a store and find the owner behind the counter helping customers. Bryan is almost always there to help (when he isnt out running 100 milers).

Je
Review №63

Great wealth of knowledge and the friendliest store personnel I have ever met! They measured my feet to get me in the right shoe as well as contacting suppliers to make sure they made a shoe my size that would fit my needs. They got me into a pair of Altra Torins that I love! Cant wait to get my Altra Lone Peaks!

An
Review №64

Staff is very knowledgeable and professional. You get the full service here, helps you in and out of all shoes, ties them for you, measures you, etc. Fairly large variety. A little pricy but thats the shoes, theyre quality brands.

Sh
Review №65

I see on here that everybody has had a great experience. However, that was not the case for me. I went there to try on Hoka Bondi 6 shoe. Instead I received comments on my weight and doing self care. Bryan doesnt know me or my journey, I could have been 600lbs or have other health problems. He shouldnt assume I wasnt taking care of myself. Obviously, I am since I was there looking for a good shoe for work. I seem to think I have thick skin but for some reason his remarks really insulted me. True or not I wasnt there for weight loss advice, I was there for shoes. I will say he was knowledgeable about the shoes.

Ja
Review №66

Always get great info from these guys!! My husband goes into their shop and i literally have to drag him out. Knowleable and courteous!

Ju
Review №67

Just left. They were incredibly helpful and very gracious about the fact that I had no idea what I was doing! Awesome, local store--highly recommended for everyone from hard-core runners/cyclists/swimmers to newbies like me. They really care about everyone that comes in. Didnt feel any pressure, and they gave great advice.

Lo
Review №68

They have a decent selection of products but what really elevates them is their customer service. Ive dealt with all the employees for a variety of running needs and they all were knowledgable, friendly and never made me feel rushed. Great place.

Pa
Review №69

Great store with excellent service! Ive bought running gear and other athletic items there and always been happy with them. They sponsor many runs in Wake Forest and truly give back to the community. Highly recommended!

St
Review №70

Nothing is left to chance. These folks do a phenomenal job at making sure you get the right shoe for the right event. Truly professional awesome place oh, I will always be buying my shoes there.

Au
Review №71

Hands down the best place to go in Wake Forest if you are in need of new shoes, sportswear, even healthy pre workout snacks, they have it all! The owner, Bryan, and all his staff are very knowledgeable. When you walk in the store they make you feel very welcome with the fun and outgoing environment they set. Bryan helped me pick out a pair of shoes that were right for me, even if you dont know what youre looking for Bryan and his team are there to help! They were nothing but honest with me, you can really see the passion that Bryan shows when he interacts with people there and that is why he will keep my business for life! If you havent tried them out I definitely recommend going by there to check out all the amazing things they have to sell there! Thanks again Run N Tri for the help you gave and I look forward to next time!

Li
Review №72

Went in for the first time yesterday and was so impressed by everything. The staff is incredible, their customer service is better than anywhere I’ve been in quite some time. The store has a great vibe to it. I will definitely be a repeat customer!

Th
Review №73

Great customer service base, friendly, and personal. They know your name! That goes the distance! Brian & the staff have truly introduced a new way to connect with those who are active. Praise God for this staff serving the community as they do, with a heart of passion.

Jo
Review №74

Great shop. Awesome staff.

Ry
Review №75

Great people, you won’t be disappointed! Might pay a few dollars more but Amazon won’t spend 30 minutes working with you to find you the perfect shoe, answering all your questions about running and letting you take them for a spin on the treadmill.

Ki
Review №76

Wonderfully, knowledgeable about their products and finding the right fit for you, the customer. They are clearly, passionate about serving the community. Just good people. The customer service and friendliness were dynamite!!

wh
Review №77

Very helpful with helping select the right shoe for me and my condition. Answered all my questions that I had about my plantar fasciitis and treatments suggestions. Bought the Saucony Echelon shoe and I like it a lot.

Ap
Review №78

Lots of options and people that actually care about you on a more personal level

Te
Review №79

The best spot in the area for my tri needs. Great selection of mainstream and boutique running gear. Plenty of selection for your swim and just a few bike parts also. This place is staffed with actual athletes that want to help you buy something not just sell you stuff.

Br
Review №80

Nice local store with good selection. Bryan, the owner, knows his stuff and takes the time to ask questions about your own situation. He goes the extra mile and analyzes your stride all with the idea of finding the proper shoe.

Ra
Review №81

I love this place! Great staff, great selection of shoes!!

We
Review №82

Awesome customer service and care. Best place in the area for your running, cycling or swimming needs.

Ja
Review №83

Lee was really really knowledgeable and helpful. Ill be buying from here going forward and on.

We
Review №84

Thanks for the great service! Each time I stop in the staff is always in good spirits and ready to help. Thank you for recognizing what great customer service means! I will be back!

Da
Review №85

They were very helpful. My son couldnt run in a race became it was cancelled. The proprietor was kind enough to give us what he was suppose to get for the race

Ca
Review №86

My son went to get shoes for cross country. So happy to have a store so near and he was very impressed with the fitting process. The owner was who helped him and he was very happy with the customer service. We will def be back.

Do
Review №87

Great selection on gear and wonderful people work there

Ka
Review №88

The most knowledgeable and helpful staff. I no longer live in NC but will travel back to do business with them. Such a great experience and I am in love with my new running shoes!!

Sa
Review №89

I was in desperate need of new running shoes and Bryan and his helpful and knowledgeable staff sorted me out with a spanking new pair of kicks. Thanks guys and I will recommend this to all my friends back home. Forget the big chains, come here and keep it local :)

Da
Review №90

Needed the delta spikes for my Peloton bike shoes. The stafff was super acknowledgable and so helpful! They carry a nice selection of Altra shoes. We will definitely be returned customers!

Me
Review №91

Great store, wonderfully helpful staff. I geared up with them yesterday at their 3 year anniversary sale and then went out and ran my best mile time in years.

Am
Review №92

Cannot say enough about this place. I have very hard to fit feet and Brian got my fit right with the first pair I tried on. Zappos and Amazon cant do that.I will be recommending him to everyone in know .

Jo
Review №93

Love this store! The Staff is helpful, knowledgable and makes great suggestions! As I Dr with a specialty in treating feet I know when salesman are well trained and knowledgable and when they are blowing smoke. These guys are trustworthy. I send my patients here.

Su
Review №94

Absolutely love the amazing staff! They are all so helpful and encouraging!

Ma
Review №95

Purchased some running shoes. Staff extremely knowledgeable and helpful. Feet feel great!

Da
Review №96

Great service and very knowledable.

De
Review №97

What a gem within the Forest! Bryan and the entire staff are knowledgeable, personable, supportive, and committed to ensuring one is properly equipped for whatever challenge awaits them!

Ti
Review №98

Greay place with helpful people.

Ge
Review №99

Awesome selection and even better customer service!

Ja
Review №100

Super friendly and had a great experience I will be going here much more in the future

Information
18 Photos
100 Comments
4.9 Rating
  • Address:11831 Retail Dr, Wake Forest, NC 27587, United States
  • Phone:+1 919-569-6000
Categories
  • Clothing store
  • Running store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:12–4PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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