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Home Outlet
5200 Franklin Ave, Waco, TX 76710, United States
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Home Outlet
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Lo
Review №1

The variety of products here is amazing, as is the helpful staff. A man named Kiefer helped answer all my questions as we walked together through this massive place discussing the products they offer. He was very knowledgeable and super polite considering I had so many questions. Windows, doors, flooring, tubs, toilets, and showers, kitchen cabinetry, countertops, marble, granite, backsplashes, moulding, rugs, faucets, etc! Very well displayed. Prices clearly marked.

Ma
Review №2

I go here to get cabinets and other flooring materials always a great place and salesmen are very helpful and ready to help

Ma
Review №3

Juan and Chance are the BEST! I began a kitchen reno project with abstract ideas on what I wanted, however these gentleman made my vision come to life. Their expertise and patience were a welcomed surprise. Too often, in todays society, customer service is lost. These guys went above and beyond and help me design my dream kitchen. I am so happy with the results and cant wait to start the next project.

de
Review №4

Have purchased items from here many times. Great place

De
Review №5

If your looking for customer service this is definitely Not the place. We came in and were never acknowledged . Never asked if they could help us with anything. Only customers in the place. We are building a house and came in with intentions of buying doors and flooring..... probably will never come back or recommend to any one. Very disappointed.

Le
Review №6

Great prices and the staff is helpful and friendly.

An
Review №7

Horrible, horrible. One person working. 3 guys in the backroom. Nobody bothered to get up and acknowledge customers. Went around and no one to ask except the only 1 working. The others were laughing in the backroom. THIS was about 2pm. No wonder it was empty but for 3 customers. Two left without being helped. We left. There are other places with better service.

Mi
Review №8

Super friendly and knowledgable. I will shop there over Lowes and Home Depot when I can.

al
Review №9

Excellent and affordable price, good service and helpful employees!!

Em
Review №10

Very helpful and friendly staff!

Ro
Review №11

Great variety of things and the prices were great!

Ca
Review №12

Found what I needed a a discount price. Associates were helpful on the items we were looking for.

Br
Review №13

This is a great place to save money on home projects. However, unless the employees think you look like you are going to spend money, you had better walk in wearing a sign that says I am going to spend money, so please give me great customer service. Otherwise, you get treated however they feel like treating you at the moment.Update: Both the Assistant Store Manager and The District Manager reached out to me after this review was posted. They were very apologetic and also wanted to know what they could do to fix the situation. I may give them another try after all.

Mi
Review №14

Great prices. Remodeled my entire bathroom from this place and will use this for all my remodels.

St
Review №15

Cheaper way to go when remodeling your house. In the very back they have virgin cabinets. Much cheaper to stain them or paint them yourself. Stop by and take a look!!

Cr
Review №16

Very good price found almost everything I need.

Ro
Review №17

Excellent service. Had exactly what I needed.

Ca
Review №18

LOVE this place! Best prices in town on many items. We got top quality vinyl planks with lifetime warranty, a couple of exterior steel doors, $400 ceiling fans for $60, etc. Great staff. Ask for Juan.

To
Review №19

Always have what we are looking for...

Ji
Review №20

I shop here quite a bit for my business. They have a good selection and the prices are great. Staff is always helpful. I always get asked if I need any help by everyone working there. Ask for Juan if you go in. He is especially helpful when I need to order something they dont have in stock and he is great at communicating a time line of when its coming in. Great customer service.

Te
Review №21

Best price and quality in town

Ca
Review №22

You have an idea of what you want you kitchen to look like? Go to Juan! He is the best! I told him what I was thinking and he set up my layout for my perfect kitchen all while keeping my budget in mind!!

Am
Review №23

This store is The worst place to get help from anybody. I went in there twice last week and both guys were in the back office playing with our phones never made eye contact with the customers finally went over there and asked for help but even then there were not very helpful. It was almost like They were hoping that I wouldn’t buy anything terrible customer service

Ja
Review №24

What a great place to go! We were fortunate to have recieved help from Raul. He is Awesome. We gave him approximate measurements we went over everything, he was very thorough and friendly. He made a 3d diagram and printed out a quote. We got home and gave him the true measurements, he then re figured the dimensions and placements of the cabinets and the final estimate which was more than fair. Thank you Raul and Surplus Warehouse! We will be back!

Ma
Review №25

Great prices! Good staff. If you are a DIY person, this place saves money.

Ti
Review №26

Clean and easy to look at things. Good prices

La
Review №27

My experience was great Juan helped out with kitchen cabinets at a great price. He was knowledgeable on their products,just an overall great experience. Ask for Juan when you shop there.

Wr
Review №28

Home supply chain. Not as broad of a selection as Home Depot or Lowes but what they do have you can sometimes be at a lower price point. I emphasize sometimes.

T
Review №29

I wouldnt send my dog to this store. I had a horrible experience there, they let the worst employees run around the place. Plenty of other stores to buy goods from, never again here!

J
Review №30

Not a bad place. Most of what they have is unpainted and unfinished. Thats ok, I can paint them myself. Biggest thing is they dont deliver. Was happy with customer service.

da
Review №31

Great staff and if they dont have it theyll send you in the right direction or get it for you. Thier pricing is also hard to beat.

Jo
Review №32

Great customer service, Juan Torres is the man with the plan, he knows the store and the products very polite,helpful, and competent I will most definitely shop there again in the future

Je
Review №33

Had just want we needed at a great price for our home remodel.

ra
Review №34

Great prices and large a assortment of different items.

Je
Review №35

Very helpful employees and manager

Re
Review №36

This place is great! Great selection and prices!!

Wa
Review №37

Staff very helpfull. Choices/designs pretty limited.

Br
Review №38

Surplus Warehouse has very nice cabinets made of all wood and many other excellent remodeling materials.

Bo
Review №39

Good selection of cabinets trim. And other items for house

C
Review №40

Good prices, poor service! Had to go and asked someone to wait on me, then after paying for the merchandise, had to wait for him to go show another person some merchandise.

Bi
Review №41

Good prices and helpful staff. Good variety in stock.

MJ
Review №42

Great prices, excellent service, just good people who are there to help their customers.

Ka
Review №43

The staff is friendly and helpful. The selection is sometimes limited but overall it is a good option.

Ro
Review №44

Great customer service.

Be
Review №45

Great place for doors, cabinets and flooring.

Ra
Review №46

Large selection and good prices. Friendly

Au
Review №47

Juan was extremely helpful and knowledgeable.

Do
Review №48

Great products for great prices

DF
Review №49

So appreciate advice given by employees on different flooring, etc.

Ju
Review №50

They carry real wood cabinets not particle board like other places.

Jo
Review №51

Excellent service thanks.

Jo
Review №52

Great location.

Ph
Review №53

Great place

Le
Review №54

Always very helpful & knowledgeable

An
Review №55

Didnt have what we needed

AN
Review №56

Had to pick up order. Opened at 830 and was in and out.

Ph
Review №57

Its great

As
Review №58

Fast & Friendly service!!

Sg
Review №59

Good place

Sa
Review №60

Didnt have what I needed

Sa
Review №61

Good Deals

ma
Review №62

Bad costumer service

ru
Review №63

Good apartments, good prices and for all tastes

Le
Review №64

There is variety they serve you well

Information
100 Photos
64 Comments
4.2 Rating
  • Address:5200 Franklin Ave, Waco, TX 76710, United States
  • Site:https://homeoutlet.com/store/home-outlet-waco-tx
  • Phone:+1 254-399-0751
Categories
  • Bathroom supply store
  • Home improvement store
  • Cabinet store
  • Countertop store
  • Door shop
  • Door supplier
  • Flooring store
  • Window supplier
Working hours
  • Monday:8:30AM–6PM
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–3PM
  • Friday:Closed
  • Saturday:8:30AM–6PM
  • Sunday:8:30AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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