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H & T Collision and Service Center
2469 Castleton Commerce Way, Virginia Beach, VA 23456, United States
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H & T Collision and Service Center
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An
Review №1

They did an excellent job on my roof and tailgate! Dan helped me work within my budget. Im not embarrassed of my cars appearance any more!

Ch
Review №2

All I can say is WOW! This shop is amazing! The hinges on my car door got bent out of place so I need to have them replaced, and when I asked my friend for a recommendation, he told me to call Dan with H&T. I met with Dan to get the car inspected and he confirmed I needed to get the hinges replaced. Within the next week, parts were ordered for the job, I was scheduled & dropped off the car. I just picked it up and the entire process from the inspection and scheduling, as well as the repair, was SO SMOOTH & I felt like a valued customer the whole time - not just a transaction!! Their team is outstanding. Per been to a garage or autobody shop, or even go to a place to get my car oil changed where I have been treated with this much respect and courtesy. They even WASHED and vacuumed my car out before I picked up!!!! Amazing!! I will absolutely recommend them to anybody who needs work done on their vehicle, and I’m so thankful for this experience being smooth!! Thanks Dan & team!!!

Br
Review №3

I was recommended H&T collisions from my insurance after my parked car was hit. They did a great job repairing it and it was returned in a timely manner. When I got the car back there was a minor issue with the lock and I tried to send them a message regarding it but accidentally posted a review on a different website. Once they found out about the issue they called me back immediately to resolve it and was able to get it fixed the next day. Great service all around and I would definitely recommend.

Br
Review №4

10/10 first experience with getting my truck worked on. Customer service was great and accurate on the turnaround time which tends to be rare in the industry. Would highly recommend.

Si
Review №5

People are friendly and easy to talk with. The assessors made sure that all information were passed down to customers. Free cold water is available also. There is a Keurig coffee maker but I did not ask about having coffee - I think it is also free.

An
Review №6

Ive been using H&T for 8 years or so. They always have super service, courteous, answer all my questions, and do quality work. They work great with my insurance company. Ive never been disappointed. Ive taken 3 different late model VWs there and when I get them back, they look great.

st
Review №7

Awesome customer service. Great work. Insisted on getting it perfect. I highly recommend them as your first choice.

te
Review №8

Top Notch Grade A+ Service!!! H&T did a phenomenal job with my car. It looks better now then it did when I first purchased the car. Thank you you so much to Justin Helms and his amazing team of mechanics and office staff!!!🙏🏽

St
Review №9

I work on all of my own vehicles. Body work however, not my thing. These guys are one of the few I will hand my keys and not once have to worry or think about the quality of the work. They are by far the best body shop in the area and have very reasonable prices if paying out of pocket.

Ch
Review №10

Great customer service and quality work. Thank you!

Ma
Review №11

They do awesome work in a timely manner

An
Review №12

I have been here previously for body work post accident and my experience was great. Which led me to believe a second visit with another car, also post accident would go just as smooth. Wrong. If I could give H&T its own stars, and Justin his own stars for the lack of professionalism he obtains; it would be ideal. However, thats just not possible. 7 months of trying to get my vehicle back to normal, 4 trips bringing my vehicle back. Thats time off work over and over to bring back a mistake; Exhausting. Im sure that I am the odd ball out here with these reviews but I am probably one of the few honest ones.  Just be careful with Justin, because I dont think H&T was the issue here.

Al
Review №13

Justin Helms was absolutely amazing. So knowledgeable and was on top of everything. If I could give more than 5 stars I would.Thank you so much.

ja
Review №14

While shopping my Jeep was backed into and our insurance company recommended H & T collision center. After reading previous reviews on carwise, Yelp and Facebook I could see why they came highly recommended. Fast forward two weeks and I have my Jeep back looking better than it did when I dropped it off! Dan and Justin and the entire crew are very professional and courteous. Would not hesitate to recommend again!!!

Ry
Review №15

The guys are great! Excellent work, timely service, and a fair price. I would definitely recommend for any vehicle service!

D
Review №16

I talked to them as beginning of the week and I need to get my frame fixed and it turns out my Jeep this morning vehicle so the guy there Anthony offered to come in on Saturday and take care of the problem for me and he did a wonderful job he welded a new piece onto my Jeep everything was very professional it was great I highly suggest this place for any Jeep work thank you again

Ca
Review №17

The service was awesome, professional, and they were so caring about us needing our van back asap, to be able to pick our son up from the NICU at the earliest time. Plus! The place looked REALLY nice!

Pa
Review №18

Above and Beyond.Quick turn around with a fender bender, and a very thorough inspection noticing damage where nobody else did. Excellent work and even went above and beyond to plug a hole in my tire! I wouldnt go anywhere else to have work done!

Jo
Review №19

My truck was totaled but they took great care preserving it before the decision. When I came to pull out equipment they offed to help if I needed it. They were very friendly and will use them in the future if needed.

Do
Review №20

It has excellent customer service and friendly

St
Review №21

H&T painted 2 of my vehicles and repaired another 2 post accident. The work is top notch and every time my vehicles came back better than when I got the cars. One of my vehicles was painted by them, almost 8 years ago, and still looks just like it did when I got it back from them. Excellent customer service, materials and turn around time! You can trust this place!!!! And now they do mechanic service work too....my go to place for ANYTHING car related. Thanks H&T! Especially to Troy and Dan.

ka
Review №22

H&T did an amazing job. Justin was especially great. He explained every detail to me and kept me updated throughout the entire process. I really appreciated his great customer service. My car looks just like new again. They are the best!

Er
Review №23

They do great work! Dan made the process of getting my car repaired very sime and easy to navigate! Would recommend them to anyone looking/needing to get work done!

De
Review №24

Excellent customer service, friendly, polite, & professional. Mechanic Jerry is spot on & top notch! He is someone I know I can trust! Great overall experience.

Ja
Review №25

Ive had a them work on my cars a couple of times and these guys are great! They kept me informed throughout the whole time my car was there and did a really great job in the end. And Troy was kind enough to help me out in a jam onanother issue as well. Really great guy!

Z
Review №26

I have been here 4xs - I think my vehicle is cursed, but theyve always done an amazing job repairing my vehicle. No complaints.

Ja
Review №27

Anthony and Troy are great always helpful and friendly

Ka
Review №28

Very clean shop. Honest owner and employees. Good communication throughout the whole process. Thanks for great service!

Te
Review №29

Second time we have had to use them. Customer service is top notch

Ed
Review №30

Geico gave a list to choose from and chose this facility based on reviews. Justin was very communicative and called for daily updates. Really quick turn around. They washed, waxed, and vacuumed before delivering back to me. Very happy with their service and attention to detail.

Tr
Review №31

I had minor damage on my rear bumper. Justin and his team took care of it and made it look new again. Work was done on time and the communication was very good. This is the only body shop I would recommend to my friends, family, and customers.

Do
Review №32

Our recent experience with H&T Collision was first class from start to finish. We trusted them with our vehicle based on recommendations from two friends and we could not be MORE pleased. Whether we were in contact with the front office or Justin, we always received excellent customer service. Our vehicle service was completed promptly and professionally and it was returned to us in like new condition, meticulously clean inside and out. Based on our experience, I highly recommend H&T. It was a pleasure doing business with them.

St
Review №33

Impressive group of techs and management folks. Dropped my 2016 Fort F-150 Platinum off after receiving 8k worth of body damage, and the truck looks new. They washed and buffed it out also, really professional work. Was contacted at regular intervals and kept up to date with their progress. These new all aluminum trucks are notoriously hard to work on, and they demonstrated why they are the best in the Tidewater area. I highly recommend.

Da
Review №34

Fast, friendly, and the best customer service I have seen in years!! Justin was prompt, professional, knowledgeable and did everything that he said he was going to do. My car was returned to me in better condition than I dropped it off in, both inside and out!! Thank you H & T I will recommend your services to anyone!!!!!

Gr
Review №35

I brought my 20 year old mustang here after my neighbor backed into me. My whole drivers side fender was toast and the door wouldn’t open as well. H & T replaced and repainted the fender and also fixed the door to perfection. The paint matched perfectly which was my biggest concern on such an old car and I couldn’t have asked for a better experience. Justin was very helpful and even contacted me twice a week to update me on my car and what was going on. Couldn’t be happier with the result and a big thanks to Justin and everyone else at H & T!

Ni
Review №36

Amazing work and great customer service!!! I would use them again in a heartbeat.

Ra
Review №37

Just had a very great experience with the crew at H&T. Amazing work was done on the vehicle. Able to accommodate for things very easily. Justin, deals with USAA and was very frequently giving me phone call updates about my vehicle. Very happy with the service here. Would recommend to anyone looking to get any work done on your vehicle.

Ro
Review №38

Great experience. Obviously, I didnt want to have this experience, but Justin made it very easy. My car looks like nothing ever happened.

Ch
Review №39

Dan took great care of my car, working with my insurance company and myself to make everything work out as smoothly as possible. She looked great upon pickup and I am very pleased with the service he, and his team provided. Will definitely recommend to anyone I know and will return if I ever need to.

Ty
Review №40

A wonderful experience with a group of professionals. I had a minor front end collision on a Thursday morning at 7 am. I arrived at H&T and left my car with them. They price matched for me, getting the overall costs down and had my car back to me on Monday. The car looked great and had even been details. They got me in quickly and made me feel like I was at the right place.

Bo
Review №41

Couldnt express how over the top the owners were to make sure I was satisfied! From the owners to the least paid employee the experience was out of the way friendly and professional. I highly recommend H & T Collision center for all your vehicle needs. From oil changes to engine replacement, minor body repair to extreme damage repair this team makes it all seam flawless.

Gr
Review №42

They provide nothing but outstanding service. The staff is beyond professional and accommodating! They have done work on 3 of my vehicles 5 separate times. The qaulity of work is unmatched. They are my top choice for body work without question. Thank you H&T and keep up the great work!

ch
Review №43

Awesome guys awesome service, would 100 percent give my business again and refer to others

An
Review №44

Update: Excellent body repairs on my Grand Cherokee. Delivered on time and under estimate. Great staff. Thanks Dan!Excellent service, knowledgeable staff.

St
Review №45

I’ve used this collision center a couple different times for various reasons and have never had a bad interaction or experience. This is the best place around hands down! Justin is the man and I’ll be using them regularly now that they have a service center

Sa
Review №46

The staff was very friendly and had my brakes done the same day I dropped my vehicle off. The price was very reasonable. Great place, wouldnt take my vehicles anyplace else.

Ad
Review №47

Excellent customer service. Justin and Brian are very knowledgeable and personable. Im looking forward to trying their new service center the next time my truck needs work. Thank you guys for your great work.

Wi
Review №48

These guys are top notch!....very courteous and helpful. Extremely professional pretty work. I couldnt be happier with the results. I will recommend them to everyone I know!! 👍👍

De
Review №49

Best place hands down, if you need to get your car worked on! They are very personable, quick and they keep you in the loop about everything with your car I will never go anywhere else for work on my car!

ma
Review №50

I braced myself for a complicated time, but the entire process was surprisingly smooth. They told me exactly what to expect & ended up finishing the job earlier than I had anticipated. I had my doubts when they said they were just gonna repair & repaint the existing bumper, but they did such a fantastic job, it looks like nothing ever happened to it! The staff was very friendly & helpful & I came back to a cleaner car than I had left with them. You guys rock!

Jo
Review №51

H & T guys are indeed helpful and professional. I supposed the dent on the bumper could be fixed easily, but they totally changed a new one for me. The car looks like a new one with this splendid new bumper. Thanks to their beautiful work!

Yv
Review №52

The staff was fabulous, curtious, and very professional. Not only did they do wonderful job on the repair, i was blown away when i went to pick up the vehicle they had detailed the entire inside of my van. Top notch service!

St
Review №53

Ive had three vehicles repaired by H&T (one of them twice!) Each time they have done a great job of paint/body repair. They are also friendly and professional. They are a little slower than some places but thats because they take the time to do it right. Highly recommended.

Mi
Review №54

My second time with H&T. A different vehicle, with hit and run rear quarter panel damage while parked innocently on the street. First of all, H&T is a State Farm preferred shop. They responded quickly once my claim was placed, they evaluated the damage, and got me scheduled for the repairs.They kept me informed along the way, including regarding a delay because the replacement panel was delivered with more dents than the one being repaired. That only held up the job a couple of days. When the vehicle was delivered, it had been cleaned inside and out, and the repaired areas looked better than new. This is the type of business you dont want to have to visit too often, but they do a great job when the need arises.

Ca
Review №55

They worked on my car after an accident I had a couple of years ago and I forgot to write a review until now. I feel H&T went above and beyond with the repairs on my car, it looked way better than before I was in my accident! Service was thorough, prompt, and they were very friendly. I would recommend them to anyone.

Je
Review №56

Excellent staff and Quality service. They saved me almost $1000 because other autos hops were trying to get me to buy all this other stuff that was not needed. 10/10 would come again and recommend.

ta
Review №57

Seriously, the best all around, hands down. H and T collision, specifically Dan at the collision center, went above and beyond to help me and my family. I stupidly ran into a pole and acquired about 2000 worth of damage. Unfortunately, this happened around Christmas time, and they were thus swamped at their shop. After taking the time to estimate the damage and despite their overall busyness/ lack of appointment times available, Dan insisted I bring my car in right away as to him it was not safe to be driving around with my 2 year old son in my vechile. They were super accomadating, professional, and timely. I did enjoy my rental car, it certainly was an upgrade, but when i got my car back, it looked brand new. They even popped out a previously damaged panel from a completely unrelated accident, just to be nice. They also washed my car and did not dirty up the inside whatsoever. I would highly recommend their business.

Ke
Review №58

Very friendly and knowledgeable people. Worked with me after normal business hours to meet my busy schedule. Highly recommend this shop .

Pa
Review №59

Nice people great service. I would definitely use them again for my truck/car repairs. Very pleased with Troy and his team.

Gl
Review №60

They work seamlessly with USAA and provide highest quality service.

Va
Review №61

AWESOME!!!! starting with my first phone conversation with Patty, the updates via text and Dan calling. Yes, we met by ACCIDENT but you guys made this so easy. USAA and State Farm hit the jackpot when they selected this company. Our Tahoe Thanks you, and I THANK YOU.

Li
Review №62

Beyond far the best autobody repair in Hampton Roads. Experienced staff and excellent customer service. Provides the highest quality repairs.

Re
Review №63

I have taken my vehicle there twice. I was rear ended by a texter and another time was when someone driving a SUV with a Uhaul trailer miss judge the distance and took out my rear bumper. They have done a wonderful job with my vehicle. Will not take my SUV to any other body shop. Everyone there is friendly.

Ju
Review №64

I would highly recomend these guys! I had a complicated case with a stollen recovery. The entire process was no fun but these guys were awesome. They really stepped up and went above and beyond to be sure everything was perfect when they didn’t have to. I really appreshiate everything they did to take care of us!

Ni
Review №65

The owners are very friendly and honest working people

Ma
Review №66

They did a great job of fixing my sons car. It looks brand new again!

Je
Review №67

They were very professional and thorough. I will definitely be going back if I ever have any more car issues!

Er
Review №68

Very friendly staff. Took a while to get the appt to start repairs since they are busy but they finished on time just as they said. Very happy with the place and would go back again.

Ri
Review №69

I highly recommend H & T Collision Center for all of your vehicle repair needs. They made me feel at ease through the entire process despite all the stresses of going through an accident. If you have USAA automobile insurance, H & T will handle all the estimates and documents for your claim. Furthermore, they will utilize OEM parts when repairing your vehicle; so you can ensure the vehicle will be returned to you in pre-accident condition. My experience with Dan was extraordinarily positive. Instead of trying to rush the repair, he ensured the paint was a perfect match for my vehicle, and updated me through the entire process. Even after voicing my concerns about damage and repairs which had not been completed; Dan gladly sympathized with my concerns, and ensured I was completely satisfied with the repair of my vehicle before closing the claim. Don’t look anywhere else if you are seeking vehicle collision repairs done right, and with the utmost attention to detail. I cannot recommend H & T Collision Center enough!

ER
Review №70

Dan went out of his way to make sure I walked away satisfied. Repairs were nicely done and the truck looks great.

Ma
Review №71

Fixed my bumper and also detailed. Service was great and everyone here is amazing 10/10

Be
Review №72

Extremely helpful and friendly. They made sure I was happy with my truck, and were easy to work with even though I had aftermarket parts needing replacement.

Mi
Review №73

Fix my Ford 150 sunroof for less then 900. Dealer was charging 2700

Er
Review №74

Friendly & knowledgeable staff.

Ri
Review №75

They were fantastic! Always on time and my car looked and ran great!

Za
Review №76

Worked on all my vehicles over the years, always a great experiance!

Je
Review №77

Enjoy every visit to this repair facility. Helpful and friendly staff.

Ra
Review №78

Just used this shop again, Great experience as always!

Do
Review №79

4 years ago I wrote a review for H & T Collision Center for repairing my soon to be exhusbands truck (“The Green Silverado”). I am getting another truck that needs some serious body repairs. I only trust the best & thats why Im going back to H & T Collision Center!!! Cant wait to see how this one turns out!!!Excited,Donna Carrington

Je
Review №80

Called for an estimate and had an appointment the next day. Damage was minor and I opted to hold off on the repair. However, Justin still took the time to buff a few scratches! True professionals!

Th
Review №81

Friendly people all knowledgeable great service

Ba
Review №82

Great service and everyone was friendly

Gr
Review №83

Great people to deal with.

Ra
Review №84

Very expensive place, the time to get the work done is ridiculous

Br
Review №85

Nice people, commited to customer satisfaction.

Ni
Review №86

Ive had my car repaired here twice, and it is always a great experience to work with the people at H&T.Accidents are stressful, and its great to know theres a place that will take good care of repairs!

Fr
Review №87

Took my car in to H&T and it came out better than even before it got damaged!

Da
Review №88

Great workmanship...understanding.

Mi
Review №89

Clean nice place with friendly people

Er
Review №90

Awesome people!

S.
Review №91

New to Va Beach, my truck had damage, I didnt know who to take it too until I talked to some of the locals. H@T got the nod!!!! I cant say enough about this family run business, they care about there work, trust and pride with there customers!!!!!!!!!!!!!!!

fa
Review №92

Ok

Jo
Review №93

Great

Information
41 Photos
93 Comments
4.8 Rating
  • Address:2469 Castleton Commerce Way, Virginia Beach, VA 23456, United States
  • Site:http://htcollisioncenter.com/
  • Phone:+1 757-498-3051
Categories
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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