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Boot Barn
13785 Park Ave ste h, Victorville, CA 92392, United States
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Boot Barn
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Op
Review №1

Boot Barn is always my go to place for Western wear and safety boots. They have a really great selection of cowboy boots ranging from $100.00 to $700.00 in all colors, exotic leathers and sizes. They carry high quality shirts in both Western wear and work gear and there is a great selection of hats and belts as well. The staff is always friendly and very helpful and will go out of their way to help you. Prices are a little high, but I believe in supporting local businesses rather than online stores when I can.

ri
Review №2

Store was clean, staff was very helpful and courteous. Even though we werent able to find the boots in our size, they did offer to order them for us. All in all it was a pleasant experience.

Fr
Review №3

Great place for boots both western and work. Staff friendly and helpful.

Cr
Review №4

Boots an clothing are great! Some of the managers though have no clue about what there selling an don’t even advertise there boot barn credit card an I figured out the hard way there to lazy to help you make the payment an to lazy to bring down clothes off the manikins. There job must be to hard for all that maybe they should just go back to folding clothes an hanging them. Out of town boot barns are way more honest, helpful, informative an not just friendly they know there job. The age group is different also that could be why.

Ni
Review №5

Very nice people, didnt have what I was looking for but we managed to waste a lot of money anyway. LOL. Wonderful girls work there. They treated my wife and I well.

Ad
Review №6

Great store. They dont sell what they have online. But my husband found something else.

Ni
Review №7

I love this store. They are always friendly and go over and beyond to help you no matter what your issue is. Praise God for a place such as boot barn!

Ja
Review №8

Theyre very helpful here and have a wide selection of boots especially for being in the pandemic

Ri
Review №9

Excellent! Josh was a great help.

Wi
Review №10

Beautiful and friendly staff, great selection, found what i came for and more!

Tr
Review №11

That is very expensive and only for my fiancé need buy the boots for his work. He feels comfortable and more safe toes too than in another store.

ca
Review №12

It was great like always.. great customer services 👌

Jo
Review №13

Western dressing or boot wasnt my Favorite but I desired to give it a Try now Bootbarn is not what I imagine staff is good but inside by the Ariat area is blocked with boxes cant get to it. Going back soon hope it changes.

Ch
Review №14

VERY HELPFUL. MY 4YR OLD LOVED PICKING OUT HER NEW PAIR OF COWGIRL BOOTS

Ma
Review №15

I go here mostly for work boots. But due to their excellent service, and possibly best selection in the area, I’ve also come here for personal boots a few times too.

To
Review №16

Good supply of boots well-managed and the Associates the people that work for Boot Barn were knowledgeable and kind

el
Review №17

Customer Service Rocked!!! They were all friendly and helpful...

Ga
Review №18

Prices a bit higher than online but for a great selection you can actually try on, they fit the bill.

Le
Review №19

Great customer service and awesome Carhartt gear that actually last. Lots of boots from cowboy style to contractor boots. Great place to shop for contractors or cowboys!

Je
Review №20

It was literally so amazing workers so nice especially Haley for sure she needs a raise because she is so nice and an great sales girl

Lo
Review №21

I went in hoping to find my 2 yr old a pair of boots but they didnt have his size but his dad found a nice pair. No one helped us but they were slightly busy. Very clean store though.

Ro
Review №22

A very small selection of overpriced boots... I suspect these are reject boots from all the other boot barns that no one wants to buy... Save yourself the hassle and go somewhere else

Ru
Review №23

Very helpful n fast

Fi
Review №24

Wonderful service at this location. The cashier did a wonderful job.

Mi
Review №25

Nice big variety, I like that they have lots of Wide sizes.

Jo
Review №26

Perfect place to meet your Western needs or if you just looking for a great pair of boots also work boots reasonably priced for the quality.

Ch
Review №27

Everyone there was very nice and very helpful

To
Review №28

Autumn was so helpful, I couldnt imagine having anyone else help me. Thank you Autumn. So knowledgeable!!!

Ca
Review №29

I would have given them 5 stars but it is impossible to find a parking spot. Besides that the place is clean and the customer service is excellent.

De
Review №30

Sooo many selections and great prices... Everyone is friendly and helpful.

Bo
Review №31

Great service, good boots to bad they dont carry redwings anymore.

Se
Review №32

The staff at this location are super helpful and friendly, willing to take time to educate the inexperience of boots. They have tons of boots to select from and the staff knowd exactly how to help you find the pair for you. If your looking to some boys to wear for work or to have for casual occasions, your first place to go should be here.

Ri
Review №33

Very expensive and the staff is not as knowledgeable on work boots as I hoped. They really need to work on pricing as I can fine the same boots $40 cheaper on line.

An
Review №34

Very friendly, clean and nice. Great prices, no hassles to rush while you look around. Very very great experience here. The workers are amazing with allowing you to take time to look around without hassle and I found what I was looking for with the assistance of an associate

Ja
Review №35

Went there for a wallet and succeeded for my girlfriend

Ti
Review №36

Enjoy shopping at Boot Barn for our Western wear needs. Always provides friendly service and always eager to assist to make your shopping experience enjoyable.

Ma
Review №37

Costumers service

En
Review №38

I liked the place, but didnt have my size 6On different styles,😔

Th
Review №39

Stopped in to look at hats. The sales man his name was Mark was super helpful...I didnt make a purchase but when Im ready Ill be there....thanks

Sl
Review №40

Not as much variety as others boot barns but still a great place 👍

Ja
Review №41

One of the best stores in the desert. The employees are kind and always ready to help.

jo
Review №42

Always a wonderful experience. Love all the girls there they are so helpful

Lo
Review №43

A very enjoyable experience. Staff is very friendly, helpful and knowledgeable.

Si
Review №44

Love the smell of this place 😅 Always friendly. A staple in the HD.

vi
Review №45

Shout out to Ryan. Great customer service

DA
Review №46

Great service and selection

st
Review №47

Went into boot barn this afternoon to buy my son a pair of boots for xmas.He told me he loved the pair i had bought him last year,do i thought i would give our local home town store my businessBOY what a Mistake ...customer service by employees and the store manager Amanda...Will never come back here....An employee, told me if i could find a sale ad price for the boots, i could get the sale price,when i checked my phone,i found such a pair,but manager said no,thats not the way we do things around here....so i had yo pay full price 67.00 more....lesson learned,amazon is a better shopping experience,no wonder they are so widely used by people,all over yhe world

C
Review №48

Never super crowed, everything you need in one place. The store was very nicely kept and clean.

Da
Review №49

Our first time here. Very friendly staff❤😊

Ke
Review №50

Had a excellent experience the manager even took the time to help me find work shoes and the extra effort to make sure i was comfortable. ask for Amanda! Shes super nice

Be
Review №51

Childrens (age 4) already know what they want! BOOTS!!!! The only place to get selection and size is not barn. I did not say cheap! Service is friendly and helpful under all those masks.

Ji
Review №52

We always find just what were looking for with the help of Virginia (sales rep)Thank you boot barn !

Ry
Review №53

I mean what can I say. The staff is friendly, prices are good, the stores clean. If you need boots go to boot barn. Theyre hands down the best.

Ro
Review №54

They have a huge selection of both Western and work boots. We have good prices on car hartt clothing and others. I like that they match my boots by lot number to ensure a proper fit.

Mo
Review №55

I bought my first pair boots! Not really what I wanted and the employees asked me if I needed help and 2 different ones both did as little as possible and I think my boots are to big???

Br
Review №56

Will never go here again. I bought boots from them that never came and they refused to offer me a refund after making me wait 8 months for them, telling me on multiple occasions the boots were coming.

Da
Review №57

The staff at this store is always helpful and courteous.

Ja
Review №58

Super friendly service, Will definitely go back if I mean work boots again and in the area

Ho
Review №59

Have shopped at Boot Barn for years. Own 20 pairs of boots. Good selection of Western and work merchandise. Most sales clerks are helpful and friendly. Todays not so much. Disappointed that Boot Barn rewards expire 60 days after you earn one - so beware. Found out the hard way today. Sales are few and far between. Black Friday is the one to watch.

Os
Review №60

Great boots and wear.

Ma
Review №61

This Boot Barn used to have good customer service. Was my go to store for all my gifts. Don’t know what happened because they don’t anymore. Needs to touch up on customer service skills. Never again!

De
Review №62

They had the red boots i wanted and the lady was kind in helping me.

Op
Review №63

First time...was impressed with selections and customer service

Ri
Review №64

Crazy amount of boots to choose from its almost too hard to make one choice

Ro
Review №65

Best customer service in town.

Je
Review №66

If you are looking for safety Boots in the hi-desert, there is no better place to go but Boot Barn. Mens, womans, this is the place to shop. Also if your a Country folk, they have all apparel for you also. Boots, clothes, hats, belts, etc.,etc. Everyone is helpful and friendly. ♠️.(sounds like Im making a commercial.).haha.

Ch
Review №67

I tried on so many boots bc I was so indecisive and the girl helping me was so great! Thank you!

Vo
Review №68

Amanda and Brian are amazing! There was another lady employee there that I also saw go above and beyond fir a customer, and it was the lady employees last day. They are all class acts in my opinion,and I will be back.

Ro
Review №69

Nice place !Nice service!

VI
Review №70

I was referred to this business on February 8th by some friends. I was having a special event and from what I was told, Boot Barn would have been the perfect place. My husband and I arrived there and there were 4-5 employees all at the front of the store talking. I was so excited and amazed looking around the store because it looked like the place would have everything I needed. Once the employees saw my husband and I they immediately disbursed.  One went into the back and the others went as far away from us as possible. They all disbursed without saying a word to us. My husband immediately noticed that our money was no good in this store and walked out. I looked around and noticed that if I went to buy something at the register, there would by no one to take my payment. Let me mention that our friends that referred us are Caucasian and we are Native American and African American.  It was obvious that this business has no room for people like us. In 2019 you would think that people can do better.

Ge
Review №71

Pricey but nice selection

Ca
Review №72

The customer service has declined in the last year. Used to be greeted by staff who is more than willing to help as soon as you enter. Not now. The young girls working now lack people skills. A group of people were outside waiting for them to open. The girl unlocks the door and quickly opened it and then pulled shut as a gentleman was about to walk in. Was inside store for 30 minutes before anyone asked if we needed any help. Too busy chatting at the registers. Such a shame.

Ja
Review №73

I purchased a pair of Cody James xero gravity boots about 7 months ago. I had an issue with the stitching coming apart on the inside of one boot. I went back to Boot Barn and spoke to the store manager Amanda. What outstanding customer service, Amanda helped me pick another boot and stood behind her product. I cant thank you enough Amanda. I will purchase all my boots from you. Thank again.

br
Review №74

Not disappointed at all geat customers service the employee even help get a discount on my boot witch was lovely. Overall great place to buy boot

BO
Review №75

Awesome Staff!!! Very friendly and knowledgeable. Shop here for my boots when its time for new ones.

Ma
Review №76

I managed to get a great pair of new work boots before they sent them out to places like the boot stables and the boot farms! or maybe just use them for the delicious boot meat to make things like boot steaks and bootburgers!

Gl
Review №77

A few days ago my wife and I headed to Boot Barn to buy a jacket we both liked to wear to her sons wedding. We got there 5 minutes before closing time and a young lady named Amanda asked if we needed help. Even though it was past closing and the alarm company was calling to see if there was a problem, Amanda continued to assist us in getting the correct jacket and made sure it fit. She was extremely helpful and I want to let her employer know she deserves a raise, extra day off paid or something. Employees like Amanda her are the reason I continue to shop Boot Barn.

Ch
Review №78

9 to 5 works... sad to say

As
Review №79

We usually go into this store often to make purchases. Lately when we have been going in theres usually a group of girls talking at the cash registers not paying attention to customers. Jeanine greeted us and helped us pick out boots that were perfect for us and treated us like she has known us for years and made us feel welcomed. Once we got to the register, their manager, Tessa, helped us. Firstly, she was very rude, gave my fiance dirty looks because we asked if we could use our points that we earned from a previous purchase. Tessa did not want anything to do with us and never brought up lay away which is what we wanted to do. The items that we were buying are for our wedding. Jeanine then explained to us that we CAN do lay away and thats what we did. Next time we go in there and see Tessa working we will leave the store.

Ra
Review №80

Nice place a lot of nice stuff, the help had a little bit to be desired. Next time I go Ill be more demanding on getting the help .When I take back the pants there the wrong ones, LOL thats why I need help. lmao

ti
Review №81

We go here for my hubbies,work boots, hes a Carpenter & we always find good work boots here. You gotta go on days they have deals/boot sale, because they can be a bit pricey. But good boots thou.

Tr
Review №82

Expensive and limited quantities. Good styles.

Ni
Review №83

Excellent customer service!!! The staff is always helpful and friendly. They are knowledgeable in their products. When the store is busy, the staff manages it well. The store is well kept.

Ji
Review №84

So, I wasnt greeted coming through the door to start with, i guess the staff was overwhelmed with the 5-10 customers they had in the store. The shopping experience was a nightmare, like finding a needle in a hay stack, nothing was in boxes. The color on the box usually hints the brand and makes them easier to find = better shopping experience. Needless to say I didnt buy here.

Fe
Review №85

Poor customer service & nothing for women safety shoes!

Wi
Review №86

Good variety and descent prices

La
Review №87

Went looking for Americana apparel - they had a great selection... if you were not 63. Purchased the shirt for my husband, took it home. He tried it on and as suspected - it did not fit. Returned the shirt the next day without any problems whatsoever! Still love this store!

Jo
Review №88

They didnt have my size and it takes up to 2 weeks to order, the only boots they have are on the shelf. Very dissapointed, they definitely dont live up to their name

Sa
Review №89

Great products and services

E.
Review №90

The sales people there are so accommodating but, not push or up selling at all!

Te
Review №91

Love their selection of clothes and boots. Staff is always so friendly at this store. Appreciate the nice atmosphere!

Ri
Review №92

Lots of great stuff. Nice selection of boots and work boots. Friendly staff. Great place to get Western clothes and shoes.

Gr
Review №93

Good selection of boots and clothes. Staff is always friendly and helpful.

Ja
Review №94

Always great experience!

Fr
Review №95

I always thought this store was exclusively for cowboys, and while they do carry a wide selection of boots, hats, etc. they have a tremendous variety of working gear an shoes. Anything from gloves to reflective jackets can be found here. While you can see it from the I-15 is not exactly off the ramp and you might need to drive around a little to get to it.

Jo
Review №96

Very helpful employee, I will go back

Ti
Review №97

I cannot get out of that retailer without spending oogles of $$$ !!! I LOVE Boot Barn...I really Do! Like the versatile clothing line, have purchased numerous pairs if Western boots there as well as gifts for friends. Go check em out when you have time to browse and spend a little money!

Ra
Review №98

Nice store! Had a couple of questions after I found what I was looking for, I guess next time Ill go hunt down a sales associate.

Ta
Review №99

What a deal and what excellent Service. Best buying experience, seriously.

Br
Review №100

Great quality of boots and clothing. Comparable prices. Love this place

Information
67 Photos
100 Comments
4.3 Rating
  • Address:13785 Park Ave ste h, Victorville, CA 92392, United States
  • Site:https://bootbarn.com/
  • Phone:+1 760-241-3361
Categories
  • Boot store
  • Clothing store
  • Western apparel store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–7PM
  • Sunday:10AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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