user
Clements Auto Repair
1510 Lincolnway, Valparaiso, IN 46383, United States
Appearance
Clements Auto Repair
Comments
Ku
Review №1

There are a lot of good mechanics out there. But a good mechanic thats up front, honest, and gives you a professional recommendation of what needs or doesnt need to be done, is worth their weight in gold. I take all my vehicles to Clements Auto when repairs that are out of my scope of abilities are needed. Sometimes however, Mike will actually recommend I take my vehicle elsewhere to get done by someone who specializes in something. For example, I once had a muffler issue and instead of Mike just saying, Ill take care of it and then taking my car and money, he actually recommended taking it to a local muffler shop and having it repaired there. I feel that this was absolutely in the best interests of the customer. Another time, I had an automatic door closing issue that he recommended a body shop look into as the door was damaged. Instead of just taking the vehicle, and contracting out it out to another vendor, he did what he felt was in the best interest of his customers. Im confident he probably could have very easily done the work himself, but was looking out into my best interest and in getting the job done the best way possible. That being said, as youve heard, good mechanics arent cheap, and cheap mechanics arent good. However, when I take my vehicles to Clements Auto, the work that is done and quoted for, will be done correctly and well. Older cars can be more problematic, have parts and things that break down and wear out. If Mike recommends something that needs to be done, you can be rest assured that hes been in the auto industry for many years and knows what he is talking about and most importantly isnt just telling you to do repairs to drum up some business. If you drive a car, especially one in which that might be a high mileage vehicle, you should know that things go wrong and eventually need some sort of maintenance. Things dont always go as planned, even when getting things repaired, but I can guarantee you that when you take your work to Clements Auto, youre going to be getting quality service thats honest, real, and done right. I highly recommend this business.

Ka
Review №2

Mikes always awesome and they all basically know my car in-and-out how often Im there Only because its old and not in great shape overall, but theyre always happy to squeeze me in and take a look regardless of the issue.Im not great with cars and they dont treat you differently because of it. Also, had an extra dumb moment once and was struggling to adjust my steering wheel and some guys from the shop walked over and helped me because they saw me struggling. 🤦‍♀️ Regardless, they didnt make me feel stupid about it and were super nice.

En
Review №3

Great service while.renting penske truck

Li
Review №4

Thank you for taking such good care of us!

Ja
Review №5

Love this place friendly helpful people good prices, newer trucks.

Sh
Review №6

Awesome..will take all my business to this car repair place !!

Br
Review №7

Excellent experience, fair price, great service.

Je
Review №8

Found it to be a good place to have my vehicle cared for. The staff have been friendly and helpful.

Mi
Review №9

Had my car worked on twice here. Quality and timely service. After all, you cant go wrong with a guy named Mike! Heh.. :-]

Da
Review №10

Always helpful and very knowledgeable.

Ch
Review №11

Have been taking both of our cars here for several years for all services. Very knowledgeable, and always fair priced with great customer service. Highly recommend Clements.

Ka
Review №12

Replaced my engine. Trustworthy and honest.

Ti
Review №13

Had an issue with my brakes and as a out of state student I had no idea where to take my car. Clements was nearby so I took it there and he got it fixed quickly, and was willing to work with my dad all throughout the process.

Ne
Review №14

Always have the time to look at your car. Very reasonably priced.

Ro
Review №15

Can’t say enough! Valpo parents - feel more than comfortable letting them be the car repair men of choice for your student! Responsive, communicative and affordable! Thank you Clements!

Pa
Review №16

Customer and maintenance services are excellent. I highly recommend this shop for any service need.

mo
Review №17

Would not recommend if you want your vehicle back the same way it was when you dropped it off just stuff like grease on doors,obvious marks of damaged from paneling that wasnt there when it was sent in. If you have a cheap car and dont care what happens thats fine otherwise find a better shop.

Sh
Review №18

Great place! I am a single women and sometimes you dont know who to trust when it comes to cars! Great honest place! I will go back for sure! Great customer service!!

An
Review №19

Excellent experience. Great pricing, work, and atmosphere.

Bo
Review №20

These guys are great! Always provide quick service at a very reasonable price. Mike and his entire group is courteous, knowledgeable and above all, honest! Would not hesitate recommending them for your service needs. They have always impressed and I trust will continue to do so. Thanks Clements !

Wa
Review №21

Just had two tires, rotation and oil change. All cost less than just two tires from my old place. Guys are super friendly. Just plan to have your vehicle there for a day for any work, which is not a problem, just something to plan for, great work, great prices!

Mi
Review №22

I live in Michigan and my daughter is a student at Valparaiso. After a recent trip home, I noticed a sizable fluid leak where my daughter had parked her car. I had her take it to Clements based on other google reviews. Clements quickly found the source of the leak. It was a loose oil filter. They secured the filter, added oil and investigated a check ignition system light the car displayed. They did all of this for no charge! For a parent of an out of state college student, I couldnt be happier with the service and professionalism of this shop. I would not hesitate to bring them my future business. Great Job.

Pe
Review №23

Good people! I hit metal road debris and ruptured my fuel tank on the highway. I had the whole family inside the car and puddling gasoline badly. I pulled in the nearest car repair place and Clements saved me! I was in crisis panic mode with gas leaking everywhere. The mechanic acted fast and came out a plastic push in rivet and hammer. This actually worked and stopped the leak completely! You have no idea how grateful I am to these people. I was able to drive back to Illinois safely.

Ke
Review №24

Great place fair prices awesome service. Wouldnt go anywhere else

Da
Review №25

They offer great service at an affordable price.

Jo
Review №26

Excellent, fast service. Reasonable prices

Ro
Review №27

Thanks Mike, for the really prompt service on our Sienna emergency brake yesterday to get us back on the road home... Rob

Su
Review №28

Wonderful shop. Does great reliable work for a really good price!

Ro
Review №29

They always do top notch work with honesty and integrity. Its the only place we take our cars!

M
Review №30

Great customer service and fair prices.

Ka
Review №31

Ive come here with multiple different vehicles and Ive always had great service and the owner is friendly. Id recommend this place especially for students on a budget.

Da
Review №32

Mike is fair, compeitent and goes out of his way to find things covered by woranty.

Ru
Review №33

Excellent customer service.

Li
Review №34

I dealt with Mike and he was awesome! We live in Michigan and our daughter is going to school in Valpo. Her steering wheel on her car was locking up. We called a GM dealer in MI to see if there were any recalls on her car and they said no. So she dropped off her car to Clements and they looked at it right away and called to say that researching the problem they found that GM sent out a bulletin that this problem was a reoccuring problem and that they would fix her car up to 100,000 miles. Clements was honest telling my daughter that GM would cover it and lead her to a GM dealer that they called and set up for her. What a relief for us - having our daughter so far away from us. We were really impressed with Clements. If you are looking for an honest, good repair shop PLEASE go to Clements!

Ma
Review №35

Honest and fair. I always take my car here and am always happy with the service.

Ni
Review №36

Bills tired broke because he ran over a nail. They sold us some fix a flat. At no point did any bears enter the restaurant.

Ri
Review №37

Nice people

Ge
Review №38

Very good service, reasonable rates.

Ra
Review №39

Great shop owned by honest folks

Ge
Review №40

It good ......

Do
Review №41

They work on any type of 🚗 or 🚚

Br
Review №42

Great mechanics!

Ja
Review №43

Hustling

Information
8 Photos
43 Comments
4.6 Rating
  • Address:1510 Lincolnway, Valparaiso, IN 46383, United States
  • Site:http://clementsautorepair.com/
  • Phone:+1 219-462-2760
Categories
  • Auto repair shop
  • Truck rental agency
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:7–10AM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations