Kevin was the epitome of excellence in customer service. Sharing his stories and experience of owning and riding different make and model of motorcycle. Giving the best advice and recommendations of what fits an individual need and desires.

Everybody there was friendly & very helpful. Im very thankful that theres such a great place that has knowledge of, and can service & repair Victorys in Vallejo. I highly recommend them !!!

Excellent service. Got financing approved online. Rode my bike home after 20 or so minutes in store

Poor customer service. Will take full advantage of an opportunity to sell you a bike.One of the few shops that will not let you test ride a bike before you purchase. If you dont like the bike your S.O.L. and stuck with it. They will tell you that you can return it if you dont like it but first you have to sign their contracts to ride the bike, now you legally bound to the bike. They tell you its because their insurance wont allow test rides, but geez your selling motorcycles! Get and insurance company that will let you do business ethically. Your competitors allow test rides why cant you?How do you expect your customers to make and informed decision before purchasing, by sitting on the bike in the showroom. Seriously, your in the business of selling motorcycles a test ride is giving your customers a chance to make a sound decision.Save yourself the headache and purchase from a shop that will let you test ride because there are plenty out there.Lesson learned the hard way I will never spend another dime at this shop.

Good place for parts. Theyll have it in stock. But you might get someone coming out to the sidewalk to sell you extra things. Not sure if theyre actually working for the place or not.

Samantha was AMAZING, very helpful, professional, and efficient. I like the staff and the attention to detail, and the personal touch they have with the customers!

They have an awesome shop,I needed a new tire,an they got me takin care of.an bike was ready 30min sooner then they told me.price was really fair.i would not hesitate to return for service on my bike.

I thought they were extremely fair and very helpful. I will return there in the future.

On time, good communicators and speedy service2018 GSXR 1000.

These guys are top notch.

Easy to get to, plenty of parking, helpful and friendly staff! The maintenance on my bike should be done in one day and I look forward to going back again.

It was OK. Had a little trouble finding someone for help but when I did, he was quite helpful. I got a CA OHV map there.

Owner is kind of a jerk & its pretty expensive.

Grant place for parts, service or if you just want to purchase a new toy! All staff is extremely helpful and took care of all my needs! Definitely recommend!

I bought my Ninja 650 from Samantha, who was absolutely a pleasure to work with; professional, quick responses, extremely knowledgeable and helpful. Even though she was super busy every time I was there, it seemed as though she treated me like I was the only one in the store. I also would like to mention Beau the service manager who had done work on my bike, and not to my surprise did an amazing! job ! Overall, I would definitely recommend this place for anybody who is looking for great customer service and great people. Oh, and great bikes!

Purchased a 2021 Polaris RZR Turbo S 4 Velocity here after trying at several other dealers, Bret made it quick, easy, and the price was Great! buy from these guys, you cant go wrong.

Made buying a bike for the first time easy. The staff here (attended by Brett and Sam) were very helpful, friendly, and knowledgeable when it came to questions and giving a walk around of the bike. Was even helped to load it up. Definitely recommend giving this place a visit.

Dude help me fix my klr in the parking lot. Super helpful, friendly, badasses working here. I cant wait to buy one of there amazing bikes in stock.

Ask for Samantha! Shes so responsive super straightforward, knows the lineup, delightful.

Quick order, great service. Thanks guys #polarisranger

They have parts and they are nice

Only drawback to this Polaris Dealership is they dont sell or service the Slingshot??Have to take my Slingshot to Lipseys-Vallejo Muffler shop. Or to Santa Rosa which is 1 hour away!Although the staff and Techs are great. Power sports issues with exception of the Slingshot they will take care of you!🤗

I got my new bike from these awesome people.

Absolutely great place to work, and meet new people in the Powersports world in the Bay area!

Full service dealer. Shop, service, spares, clothing, new and used bikes, atvs, etc.Shop and parts guys are helpful and knowledgeable.Good selection in the motorcycle showroom.

The guys there are cool.. Bo (service writer /parts guy) is also very knowledgeable in what he does.. Ive been having my bike serviced there since about 2008.. He is very up front about work thats needed and the cost.. Usually, the price there is less expensive than most reputable shops.. I would definitely refer these guys to a friend..Harold

They are professionals who can help you find, fix,or tune up your dream bike

I had some work done on my sv650. They were easy to work with and took great care of my bike. I had it lowered and they custom welded kickstand to fit. Amazing service and competitive pricing.

I purchased my bike from Arlen Ness but will be taking it to Powersports of Vallejo for all my services. These guys are the best shop around with the best customer service. I came in for my first 500 mile service and ended up buying a really awesome victory jacket. I have gotten many compliments on it. After calling various other shops, even shops out of state trying to find answers, I talked with Bo and he had the information I was looking for. This convinced me to trust this shop for all my needs. It is worth the drive for me coming from Walnut Creek. You will not be disappointed here.

Alot of bike an will help you find what u need.

If you looking for new ways to have FUN on a motorcycle or parts for it come here!

My go to spot for my bike! Very knowledgeable staff and friendly! Bo really keeps that place alive. I trust them completely!

Great dealership!Mike was professional, courteous and understanding of my needs!Will definitively do business with them again!

New to the area, did a walk through, sales rep was quick and polite to ask if i needed anything without any pressure. The store was quiet, laid back, and had plenty of accessories.

Good people good customer service very helpful and they go the extra mile to get you what you desire

Talked about most of the payment optons over the phone and was accurate +/- $1. Went to pick up my new bike and all paperwork done, driving off the lot in what felt like 20 minutes. No hassle or pushing to get extended warranties or extra insurance. Really proffesional and great guys to work with. Will buy from them in the future.

Great people, well organized, quick attention, and honestly directed me to a service center that could dolve my problem. Good selection of merchandise.

Bought a bunch of bikes and 4 wheelers from these cats....great service.

Very helpful, I go there when I need parts

Got my oil change kit for fair price, only a little over online.

They have always done a great job on my bikes

I will not be shopping here ever again. I gave them a couple of chances to see if it was just a one time thing. Note to everyone. When i went in there was a 20% restocking fee on all parts, shelf items or ordered and No returns on some of the clothing! You only find this out if you read your recipt or move all the crap covering the post on the counter. My service was short and rude the other time i went in. I also would give them no stars if i could.

Had carbs rebuilt off the bike.. great prices and they knew what they were talking about..great work and fast service thanks !!

Experienced, courtesy, and good knowledge of motorcycle parts

I have doing business with Powersports of Vallejo for the past 8 years and cant say enough good things. Beau and the rest of the guys are a pleasure to work with and will always work to give you a good deal for honest service. When the time came, I bought a new Suzuki from Mike to replace my KLR650, and he helped me compare and contrast the bikes in order to make an informed decision. I couldnt be happier with my purchase and I only trust my bike with the guys at Vallejo Powersports.

They are very helpful& friendly. The best!

Great people to work with. Buying second dirt for grandson here

I have bought my share of toys from these cats..a 2007 Gixxer 750 brand new, a 2016 Suzuki DR-Z 400 E brand new, a 2016 Polaris Sportsman XP-1000 & a 2016 Polaris Sportsman 850...both brand new. A 2015 Kymco Like 200 I brand new. I bought a butt load of OEM parts here too. Must be honest about the parts purchasing....you will pay extra for the parts from these guys. Save $$$ by buying online. Still...like the owner...good guy. Clean store.

Excellent customer service, great prices and employees are knowledgeable about all products

Great Service. Great staff!

Came in to pick up a pair of fork seals and dust caps with them. Walked in and wasnt talked to for a solid 20 minutes. I was looked at by staff but they continued talking on the phone, no hey give me a minute Ill be with you personally no big deal to me but if you run a store you got to acknowledge customers waiting for service. Anyways I grab my stuff leave and go to my mechanic the next day, the guys there ended up giving me the correct fork seals but instead dust caps they gave me som fork seals to someother bike. Whatever I just re used the old dust caps, no big deal. But I had to go out of my way to go back here to be met with attitude when I said I was given fork seals to another bike when I was supposed to get dust caps. Refund was done with attitude and I went on my way. Im an overall chill guy things like that will never bother me but I know some people would get pissed off by that. So if youre one of those people I wouldnt go here, an also I dont think Ill be doing any business here either.

Good service for various brands of motorcycles and scooters.

Very professional. Quality service. Couldnt ask for more.

Was looking for a Ninja 300 and saw a Craigslist ad that showed one on sale at this dealership. The sale price was $4199 for a 2014 Ninja 300 SE (a year old model mind you). Somehow after getting a quote that price skyrocketed to $5600. Apparently any lower wouldve lost them money, although the Yamaha R3 has something like a $500 profit already built-in to the MSRP so Im assuming the Ninja 300 is similar with Kawasaki. Contra Costa Powersports in Pleasant Hill was able to match this so-called sale price with a brand new 2015 SE Ninja 300, which has an MSRP of $5200. Obviously I went the route of getting the 2015 considering I didnt have any ridiculous fees tacked on. Payed MSRP and sales tax at Contra Costa and that was it. Listing a bike as on sale and then tacking on $1400 worth of fees is a little crazy, especially for a 2014 model. I would advise anyone to go to Contra Costa Powersports in Pleasant Hill, its only a little bit further away and theyll most likely give you a better deal than this dealership. If youre looking for a Ninja 300 specifically and want to pay way too much then you should go here, otherwise look at the 2015 models at Contra Costa and get a year newer model for the exact same price as this dealerships sale price for a 2014.

Awesome service and ppl

I have a 96 Polaris sl PWC. I have gone to this shop several times, and even though the ski is out of date and Polaris doesnt even produce watercraft anymore, they have always gone above and beyond to try and find what im looking for. And im usually looking for nickel and dime stuff. customer service is absolutely stellar. I am also not a mechanic, and they have always given clear, concise instructions and hints on how to install or change out a part with out being condescending. Parts department rocks.

Great dealer great friends

Good honest service, and a quality job.

Very professional and friendly

They were doing rewards

Love this motorcycle stuff

Great place for service and sales

Helpful people good knowledge

They practice BATE and SWITCH. The prices listed on the vehicals are not the price they are selling for.

Awesome

Awesome