I went here to buy materials to make a Carmen Miranda headpiece I found good looking realistic fruit, I purchased a hot glue gun, as well as glue sticks. The associates were very helpful in helping me find items and I was in and out of the store. The wait was not long in the line for checkout and there was no line to enter the store

Store looks bare..I know theyre setting up for Fall..but other items are bare on the shelf. Sweet young lady ranged me up and helped me with the Rewards Michaels has..All.this time I thought I had as no one else explained it to me..She was very sweet.

I love Michaels. Everything is place and organized. Cashier are very knowledgeable and friendly

Floor worker didnt assist me to find oroduct at all bad customer service. The cashier was pleasant though

The store is always organized. The staff are always cordial and available when you have a question. The young lady who helped us at the registration honored a small price difference on an item I was buying for my little girl. We always leave the store with a 😊.

Building a hotwheels garage they had most of the things I needed to get started

I love this store, I wish they were a little more stocked up but great customer service every time

My experience with Michael is good the framing is really expensive but thats true of most places so I learned to do it myself the staff is really friendly an knowledgeable i order the different colors mats for the frames Im doing an get advise from the staff one thing i think that has gone down about the place is there use to be 50 % off coupons on most products once or twice a year I would wait for to buy the bigger items for over the last couple of years they stopped this an only have that kind of sales on pacific items which makes their prices not as competitive with higher quality art stores like blick so I havent been buying as much stuff as I use to from them when I can get a higher quality Item for around the same price dont get me wrong I still enjoy the store for some items its just not as good as a couple of years before

Was in the market for a window covering for an odd shaped, large window. The staff, Aiden, at the frame counter suggested a Styrofoam mounting board. With a couple cuts it worked out perfect. Thanks!

Everyone here is super friendly, Erin? Helped me find the right supplies we were looking for. LOVED THE GUY with the t.v voice

Found what I needed I can always depend on Michaels to help me with my drawing needs great craft store.

This is a large well lighted store. Good selection on paints and canvases.

Nice clean store and helpful staff. They seem to have everything that I need.

Very big. Nice staff

Disappointed that the store looks like its going out of business. Empty shelves, marked down everything, unkempt. Perhaps. still coming out of Covid restricted access and deliveries.Well see.

Great selection and very nice staff

It was great because right now theyre having a big sale 50%-80% off selected items. My wife got some jewelry and we also got the kids some arts and crafts. And the best thing about Michaels is that they always have a coupon on their website. Check it 0ut! Enjoy your visit and embrace your imagination!

Needs organizing. Difficulty finding things. Clean

Greatest paint selection Ive ever seen

Good experience, but wish they carried Schaefer ink pens.

They dont have any fabric in this store at all!! They told me only online.

They have most things you can think of its great

This store seems to have just about everything you might need if youre a crafty person. Got most of what I was looking. Was looking for a heavier gauge wrapping paper but no luck with that. Good store!

I’m not sure if people shopping are aware of the ceiling falling apart with fiberglass and what appears to be black mold. This is a HEALTH HAZARD TO PEOPLE WHO WORK THERE AND TO US SHOPPERS. I will call OSHA IF THIS IS NOT FIXED ASAP 11/14/19 I WAS AT THE STORE AND NOTHING IS FIXED! In fact it is in worse condition than months ago this is unacceptable from a chain store who doesn’t care about its customers or employees F-LOOK UP WHEN YOU ARE SHOPPING

Long check out,but great staff.

Big box but where else would you get this stuff?

Love the stores

This Vallejo location is Alright, its just really small. There selection is limited, where as other locations like in coco County an over in concord, or vacaville are much larger. The store in fairfield an napa, are way smaller than even the location in vallejo tho. Like barely a hole in the wall.

Ordered online and was able to make a safe pick up with out any hassle

Store is great and would also like to say thank you to the iconic michaels guy👍Your work is appreciated

Typical large Michaels. I ask for directions to which area for my item.

Large selection. Bigger than the one in Napa.

Vallejo store is a mess changing things around

Low amount of workers, waiting sometimes is awful (yesterday) Recomend early visit to the store. Shelfs not refilled and if you order on line, it does not matter at what time you order, thepick up will be for the next day.

Hum doesnt tell me what location this review is for. Sooooo. Vallejo hella small, fairfield is even smaller an same for napa. If you want a good Michaels, you want santa rosa, Richmond, the one on hwy 80 after crocket going twords Berkley. The sac store is also very very nice, Vacaville, an believe it or not the one by Chico is big too. But you havent seen nothing til u hit the Michaels in klamathfalls or. Giant!! But honesty i enjoy hobby lobby an even joanns a bit better to be very honest. Better stuff better prices

Place good place to go if your doing craft, youll find everything you need.

Great store to browse and get lost in. Some items are difficult to find.

I like it when folks care enough about others to wear a mask or face shield. I think the workers should have face shields... easier to see a genuine smile... during social distancing.

Pretty limited and rather ordinary art supplies.

Fun place to shop. Friendly staff.

MichaeMichael is always has just what I need when I need craft/art supplies. The staff there are super helpful. They know their store and products very well.

Great help.

Whats not to love! Michaels made all the hard work I did on Christmas day worth it. Michaels will be my annual gift to myself for day after Christmas shopping. And, there was no crowd. I feel like I had won something 😁

Michaels is always a good place to get something to do

I couldnt find what I was looking for and then a Michael asst. Came over to help me. She was very knowledgeable and friendly.The Vallejo Michaels is the best.

I love Michaels. I pretty much live in this store. I get my canvases here I get my paint here I get my pencil here I get my paper here I get my henna here I get a lot of stuff here. I get stuff to make masks here I get flowers here and pretty much everything I use in my art. Michaels is amazing they have great coupons online and usually have a really good deals in the stores I dont think Ive ever been in a Michaels that I didnt like. This one included.

The store is always clean and the signs easy to follow. The lines move fast and they always help me with my coupons.

No customer service via phone

Plenty of cashiers so checking out was speedy. Some sales on art supplies, florals and jewelry. Etc.

Very good store

I love this place. Great deals on Yarn.

Picked up ups package

Helpfull staff

Its hard to find employees to help you if youre looking for something. I feel like they actively hide from customers. Otherwise this Michaels is really great and has a good selection of items

Theyre so expensive and they dont have the prices posted on everything so I spent $5/each on 2oz bottles of glitter paint. That was a ridiculous expense for something I didnt need. Other than that, the woman at the cash register was awesome and helpful.

I was harassed by management for my receipt just because I was waiting for someone by the front door. I told her that Im not obligated to show her anything and Im walking out. She copped an attitude. Terrible people skills trickles down from management to the lowest cashier. They all need to be replaced.

This store is clean, well stocked, well staffed and their classes are fun. Instructors are knowledgeable and they of course make the class worthwhile! Parking is plentiful and the lighting is good during the nighttime.

It was great we found some candles on sale and other things.

The cashier was nice. Thank you for shopping at Michaels! He had a pleasant narrator kind of voice.

Excellent customer service

This is bigger than napa, but it is no Joanns or hobby lobby

Its an ok place. High prices, and for a craft store they really dont have what you think they should have as a craft store.

Great customer service and ease of finding what I needed. Store looks great too. 👍

Good place to get items for crafts, frames of all kinds for your favorite pictures. Holiday and seasonal decorations and many other artistic items.

I am a fan. I love crafts ! I was bummed about the 99 cent bin..when I got to the register it was 1.99 grr. All I saw was 99 cents. But all in all happy spot

I needed help with hanging a flag box and a groundbreaking mini shovel-both hard to figure out. A young girl in her early twenties helped me determine what types of things would work. Im not used to teenagers and young 20s having any idea how to help with anything conplicated, but this young lady really knew her department well and selected a few things that will actually work. She was helpful, knowledgeable, and patient and I really appreciated her help. If Michaels continues to hire this caliber of people it will win a lot of business.

Is fine for quick decorations or crafts, but if you get into a craft or hobby beyond a novice level youll have to find your supplies someplace else.

Has lots of craft materials of every sort as well as framing work and multiple frames available. Good parking and staff, when you locate them, very helpful. I was going to do fake floral arrangement and heres where I drop stars, I figured out, even with 40%off, it was still going to cost me more to make the arrangement over the cost of ones already prepared! Flowers are really expensive, a rose almost 5.00, little fake carnations 99 cents but then its 1.49 for a few up to 12 dollars or more for just one small bunch! Killed my interest fast

Lots of trinkets, but store could use an organizer and picker upper 😂😂

Great place to shop, As an artist I find everything I need there. Sometimes a little difficult to find exactly what I am looking for because a lack of good signs. Also lines to pay are very long sometimes. Friendly people there and very helpful.

Race profiled but good products. In Vallejo by management named JEN. Rude

Clean store, organized, lots of products to choose from for arts and crafts, and very friendly and helpful staff. I work nearby, and they held items for me until I got off work that evening so I could shop on my lunch break. Warning: this store is ADDICTIVE!

Neat clean staff very helpful. Found everything I needed for project.

I love going to this place because every time i go, i find what i need 👍

Went into the Michaels store to return several items. AsI am a member of their rewards program the no receiptsare required when returning items.Their computer system could not locate several of theitems that I had recently purchased at this same locationand the manager said that she could only offer storecredit.I called their corporate office the next day at 8:00 AMand was told that a district manager would contact me.I called back after 4:00 PM and talked to a managerwho told me that he would send me copies of myreceipts to my email so that I could obtain my cashrefunds.Ironically I received an email from Michaels this afternoonasking me to update my information and stating again thatreceipts were not necessary when returning items.I had made several returns without any problem and amdisappointed at the way I was treated.

Reviewed during COVID-19 shut down.I was so thankful to learn that our Michaels was offering curbside pickup! It was really easy to place an order (I used the app, but Im sure its easy on the website, too) and then a few hours later I got an email saying it was ready to be picked up. I was a bit surprised that there was a line of cars, but I guess, like me, people are trying to stay busy. There was a lady waiting outside with a tablet who took my name, then went into the store to grab my order, and bada bing bada boom, I got all my stuff! She was friendly and efficient! Thank you to the staff for tracking everything down that I needed!

Was clean and organized, cashiers were very good. I needed help finding an item and was no one so was able to hunt it down myself.

MY SON WAS IN LOVE WITH SANTA AND HIS TRUCK 😍

Everything you need for crafts and home decor... Super awesome and friendly people...

They do have everything for your craft needs

Great friendly staff and always a clean store

Love to window shop on this place! I wait patiently for those coupons!

Michaels has a great selection of arts and crafts items! I come here to get everything I need to make sentimental gifts for my family and friends! The employees have always been kind to me, and I have always been treated with respect upon entering the building with my legal and legitimate service dog. I really appreciate businesses like this and the wonderful people that have been hired here! Thank you for your kindness, professionalism, and great customer service! Have a PAWSitively blessed day! 🐶🐾💖

Typical craft and hobby store. I come here for picture frames. There is a high selection those. Prices are reasonable.

When I go to Michaels I know Im not going to get the same help as I would if I went to Joanns. Its usually just to point me in the right direction, not ever any help on what ever Im crafting or help to make an idea come to life. This Michaels is decently stocked, they never have the pens Im looking for though. The gel pens with an eraser. Not since I bought some over a year ago. They have great deals, they always are pretty good about honoring coupons you have from other stores. I do get help when Im at the register no matter who is ringing me up with getting the best value from my coupons/purchases.

Would be five but thetr always out of paint.

The customer service is awesome and they were very helpful.

Everything you need for crafts. Having 40% off today. Great price.

Not bad but overpriced. Well stocked with craft supplies. Plenty of parking.

Need a certain size frame, found it there.

Good stock of items that other stores do not carry.

Good craft store, but Saturday it wasnt that busy and I couldnt get anyone to help me with getting 2 heavy items down from the top of the top shelf. I asked for help, they called for help, I stood there weighting for at least 20 minutes. Unfortunately today was the last day of a sale and getting a nice discount on top of it. Ever since they let the wrong people go the customer service has sucked and the atmosphere has definitely changed.I think that if I need something important Ill just have to order it or go to Napa Michaels.Today wasnt the first time something like that has happened to me there.

I love their sale on the yarn

Very clean..staff are nice..lines move quick

Employees werent wearing masks while stocking shelves

Customer service is always on point, they’ll never have a problem helping you find whatever it is you need. You can almost always find what you’re looking for and if not you can find something to substitute for it. The only bad thing about this establishment is the lines can get really long

I love visiting Michael as there is always a sale and their selection of beads is fantastic. I highly recommend Michaels.

I am so glad we have a Michaels in town. I can always count on Michaels providing me with my craft needs. Plus, I have the app (A MUST) so I use the 40 percent discount off one item. Tip: Before I physically go here, I check their inventory online.

Good broad selection but if youre looking for trade specific tools theres a 50/50 chance this is the place you want. Prices are kinda high so wait for sales. Overall good craft place and good customer service.

Very well stocked store and the clerks were very nice.