user
Mundt Music Tyler
3532 S Broadway Ave, Tyler, TX 75701, United States
Appearance
Mundt Music Tyler
Comments
Je
Review №1

Best music store in Tyler! Theyre selection of instruments is so diverse. The staff is always willing to help you find what fits your style and budget. Top brands and best in quality all around.

St
Review №2

Great Attitudes, Awesome Service. I called to see if they had a 3/4 hard case. I was told to bring the guitar to make sure it fit, however it wasn’t finished yet so I went and got the case in hopes it would. When I got back and tried the guitar it would not fit. I called Mundts and told them the situation and they stayed open late until I could arrive, refunding my money without hassle. Thank you Hans and John for the display of exceptional service. Here I am, buying a guitar from a competitor and you go above and beyond to show kindness and professionalism towards me.

Mu
Review №3

Shop local amazing place and selection!Great people will be back!

Je
Review №4

Awesome knowledgeable staff. As always. Casey/Kasey was just terrific. Steered us in the right direction from the word go. Piano, stand, bench, headphones, everything was great. Support a local business and still get great deals.

Ti
Review №5

Always treated very well, always helped, never pressured, and they have instructors on hand for different types of lessons. They have a large selection of instruments as well as musical supplies. I will always be a customer.

Ke
Review №6

Casey was an amazing customer service. Store was very organized. Good prices and a selection for all experience ranges.

Th
Review №7

I dig this place! Folks are super friendly. My 8 year old can try out every drum set, ukulele, and piano and the folks there always seem to encourage her.

Ch
Review №8

Friendly good selection knowledgeable service techs

J
Review №9

I am a local musician who plays guitar and bass guitar at church, home, and some small gigs around Tyler. Hans and the guys at Mundt are first class. I value hometown businesses and I am glad to see that the people at Mundt do also.

Al
Review №10

A fairly complete music store. They even carry 2 of the 3 models of the Acme Thunderer whistle.

Zy
Review №11

***Laura the owner reached out to me. She understood to my concerns and offered to make it right. Robert was the young man who worked on my violin this time and he did a wonderful job he handled my violin with care and wiped it down and returned it to me. Im very pleased with the level of customer service I received this time and Im impressed that Laura came up to meet me personally. She and Robert have earned my business back.They scratched up my F holes trying to clip on a guitar tuner instead of using the one I offered to let them use ( its made for my violin) . When the grumpy guy put my violin back in the case he did not secure it down. One of the guys there was new, but the one restringing my violin wasnt. He also did not wipe his finger prints off my violin. The only thing this guy seamed to do correctly was push the knob in while winding the string. I may be new to the violin but this violin was expencive and I expected a more professional service. Mundt Music Tyler has lost my business.

Gl
Review №12

Good selection, salespeople not pushy.

Fr
Review №13

I did a guitar set up with them and they did an excellent job! They are extremely helpful. I highly recommend these guys!!!

Mi
Review №14

Always knowledgeableAlways friendlyAlways competitive pricingIf youre a working musician, pay Mundt Music a visit.Youll be impressed.

Vi
Review №15

I have been a Mundt Music customer since I was a teenager. Always professional service and great products. Prices beat Guitar Center on everything I have purchased. Shop Local!!

Ma
Review №16

Casey have great customer service helping pick out a guitar.

Ev
Review №17

Very helpful staff & looking to shop for more shake & rattle noise this was my first visit .

Sa
Review №18

I like this place in general...came in a few times before buying my guitar here, and Kevin was always there to help me with anything...he helped me pick out a guitar today and i’m more than satisfied💯

Th
Review №19

Just got a new Tele.. Great guitar... Found a a Eastman Ive got to have.....

AN
Review №20

Its my favorite music store in Tyler

Sa
Review №21

Got a capo, some skinny top heavy bottoms and a Pro-winder (indispensable)

Ja
Review №22

Great selection and awesome customer service. Highly recommend!

Be
Review №23

Big fan of Mundt, bought a bunch of stuff here over the years. This store has helped me go from bedroom guitarist to church player and into a gigging musician.

sc
Review №24

Great selection of guitars and bases in stock. I was looking for a five string base and they had six or seven that I could try. My son browsed through an extensive drum and percussion section while I was there, looking at drum pads, symbols, drums, wood blocks, rain sticks, etc. there were plenty of keyboards there too, though thats not what I was there to look for. And they had a nice little strings room with cellos and double basses. The staff was friendly and helpful, and my son and I had fun browsing the shop.

Ma
Review №25

Going to a music store is almost always a great experience. I love taking my sons in to look at the instruments. My oldest son usually ends up playing on the pianos. This music store was not exception when it comes to great instruments. Only reason I gave it a four star instead of a five star is because the customer service seemed slack. While I get that most musicians just want to be left alone to tinker with the instruments, it is usually pretty standard to at least greet the customers as the come in the door. Overall though, the place is great. Check them out if youre in the area.

Ka
Review №26

Good customer service and very helpful

Lu
Review №27

Good service and products, just wish the closing hour was more later.

Da
Review №28

Great setup on Martin D-18

Ja
Review №29

Great selection of guitars and pedals!

Je
Review №30

Staff is knowledgeable and polite, selection was actually really good, especially if you are into Fender guitars and basses as much as I am. Will definitely recommend and return!

Ga
Review №31

Impressed. Especially since I am a Martin guitar fan. I have been to Guitar Centers, Sam Ash & a few other shops in VA & the Dallas area looking for Martins new D-12E. Never found one until today at Mundt. They also had their share of Ds & HDs to include a nice D-41. I will be coming back when I have more time since I was in a rush today.

Hu
Review №32

Impeccable customer service, very knowledgable, incredible deals. From now on, Mundt Music will be my go-to store for music supplies. Beats all the competition.

ta
Review №33

Great music store. I like it better than Guitar Center.

De
Review №34

I wouldnt give these guys the time of day, they dont answer e-mails. I also went in there one time and no one looked at me or asked if I needed help.

Jo
Review №35

Great selection, fair prices. Staff always seem jumpy or on edge or something but theyre nice.

Li
Review №36

Mixed thoughts here. Some employees very helpful, others acted like I wasnt there, so never did go back to have vintage electric guitar restored. Probably will at some point, if it comes out well, will give better review

Cr
Review №37

Amazingly friendly and helpful staff. Great selection and prices for all budgets.

Ga
Review №38

The best Ive been at in a long time,course being an old timer I been all over this country alot..very knowledge .quality stuff and qualified professionals. A+

ge
Review №39

Ive purchased all but one of my guitars, both acoustic & electric form Mundt Music & have the highest regard for them. Ive known the family since the day they opened. They have a great staff, and they will meet Musicians Friend on any of their prices, but not from some others. They will also work with you on discounting the price if they can on virtually all of their equipment.

Jo
Review №40

This is a great local Musical Instrument Store. They truly helpful, and knowledgeable staff. They have a great selection of instruments, and accessories. In fact, they have the best selection of guitars, basses, pianos, and pedal type effects, to be found in any store in the Tyler, TX area.

Al
Review №41

Had a strap button installed on my acustic guitar. It was installed in a timely manner. Thanks guys

Je
Review №42

Fantastic selection and customer service.

Pa
Review №43

Oh man, I can’t begin to describe the excellence of this establishment. I’ve bought all my equipment here and always will. The staff is friendly and helpful and all of them are gifted musicians! Laura is super sweet and helpful and Hans can tell you anything and everything you need to know. Best music store in Tyler.

Ch
Review №44

Great choices and prices! Best service and thanks to Ben Mundt for helping with the right instruments for our family. A great family establishment I can feel comfortable with and will get my future business!

Sh
Review №45

Great place, a Couple of weeks agoI accidentally left my bass guitar in the store, I originally brought it in for someone to look at because it was making a distortion noise but the guy wasn’t there who usually fixes problems like that. So I was going to bring it back in but I got distracted and accidentally left my bass in the store. When I returned a week later it was fixed free of charge. This is truly a great place and a blessing for us for years.

Th
Review №46

Amazing selection and excellent service! Truly exceptional for a store of its type. Reasonable prices as well, and some awesome deals on used gear. Definitely worth a stop if youre around!

gc
Review №47

Had the music I was needing for my piano students.

Re
Review №48

I love all music stores

Sh
Review №49

We have purchased four guitars a electric piano along with numerous music books. Very knowledgeable and helpful staff. Have also had work done on our instruments. Highly recommend

jo
Review №50

No high pressure sales, no pushy people. Great selection of everything you need. Local business and I love it.

Ta
Review №51

Mundt music employees are professional are sooo knowledgeable. We go to them for all our guitor needs. They dont try to up-sale new products or push lessons!

Be
Review №52

These guys have a passion forhelping out musicians, and they have a good selection. The employees are really knowledgeable in their respective areas. Definitely the best music store in Tyler.

De
Review №53

Dont go here. If you buy something and return it, with your receipt, theyll argue with you before theyll give your money back. I brought back a drum beater. The two workers up front argued that it was not too small. He even said, ill take you back there Ive played drums for 11 years. This beater was tiny. I didnt notice until I got home, it was the only one they had and the guy who sold it to me was on his way home and did NOT want to take time with me. If its close to closing time, theyre very rude. Ive encountered this before in the past. He even said, Ill take you back there and prove it. I said no, I just drove 40 miles round trip and it doesnt work on my set. Just give me back my money. He hesitated then finally did. He shouldve just said, Im sorry it didnt work out for you and handed me back my money. He just wanted to argue with me. Whatever happened to the customers always right? Not at this store!!!

Ot
Review №54

Great service, meets all my guitar and accessory needs for my gigs and items as music director.

Je
Review №55

Great little store. I got my daughters recorder from there. They were helpful and service was fast with quality.

Sc
Review №56

This place has everything you can think of and then some. Staff is very helpful in finding just what you need. I say if youre into music you need to get in to Mundt Music Tyler!

La
Review №57

They always have what I am needing. They are very helpful to this new piano teacher.

Mo
Review №58

This place is awesome. My son take lessons here, and we have purchased a number of items here. Prices are very competitive, and the management is super nice to customers.

mi
Review №59

Great customer service. Always willing to help with our clarinet and trumpet.

Ch
Review №60

Nice small music store on Broadway. I used to go there alot to look at the used gear thats in and out so its good to check every now and then for something cool. I personally have only made product purchases there, no repairs/maintenance of any kind, and to pass time. Staff is kinda iffy. I once made a sale and i dont work there, im just a guitar fanatic. When you get someone that works there with musical passion, a better experience is provided. They also do lessons and so on. They should be more customer oriented to make people want to come back.

La
Review №61

Great selection, atmosphere and very knowledgeable about products! Prices are great and I love going in and seeing everything! Theyve been around since I was a kid and I trust them!

An
Review №62

They need more variety of equipment not just one brand or 2 of speakers

Da
Review №63

There isnt anything to not like about this place. They have the best selection by far of any place in town, even more than the national chains, and they have better prices too. And they are LOCALLY OWNED, provide expert advice and they care about your community. Im an out of towner but was very impressed with this great local business.

Se
Review №64

Terrific selection and helpful employees. They fixed up my banjo beautifully and have guitars for days to look at. Im impressed with the store and generally prefer it to guitar center.

St
Review №65

Great shop. Nice range of guitars and a smattering of folk instruments. A good place to try a wide variety.

Pa
Review №66

This store has a very wide variety of instruments. Most of them are reasonably priced compared to other chain stores. The only complaint I have about this store is that not a single employee offered to help us. After waiting to be helped and being passed by some of the older male employees a few different times, I finally went across the store and asked someone to help us. I did purchase a guitar there but the lack of customer service almost made me go elsewhere. Its a shame too because that is the only thing missing to make this a great store. The customer service is the sole reason I gave this store only 3 stars.

Ju
Review №67

Lovely staff, they are knowledgeable and experienced. The building is clean and always being organized to help show off their varied selection of harmonicas, melodicas, ukuleles, but the majority of the in-store instruments are stringed. You can generally find a score for a popular song in their shelves for all instruments including brass, woodwind, and acoustics. They do have a lot of percussion instruments too, the cajons being my favorite. Mundt does indeed buy your used instruments, they offer layaway as well. They even have guitar pick punches to make your own custom picks!

Da
Review №68

One of my favorite stops while I’m in Tyler! Awesome Customer Service and wonderful atmosphere!

Ke
Review №69

Great experience...played a variety of guitars, all in tune. Staff very courteous and helpful...

Ch
Review №70

Great selection of instruments other than trumpets. I was going in to look at a trumpet that I may be interested in and maybe see if I could narrow my search and the manager supposedly declined. While he has the right to do so I felt he was kind of rude in declining. As someone going into college and wanting a new horn I will not be buying my next instrument at mundt music. Tatum at least helped me a bit.

Da
Review №71

Best music store in the area. Experienced staff.

le
Review №72

Always great. Had exactly what I needed at the best price.

Sh
Review №73

Great place for music and your next instrument. They repair and modify guitars. Nice atmosphere, friendly staff.

Ad
Review №74

If this were the Mundt in Longview, I would have given it one star, because... Well... Theyre the worst. Fortunately, the Mundt in Tyler is significantly better. If I had one major critique, its that theyre pretty pricey compared to what I could just order online or go to South Tyler and get at Guitar Center. Having a guitar center in town might help with that, though.

Ch
Review №75

We love Mundt Music. My Mom bought my instrument there when I started band and I will for sure go there for my music needs. Staff is superb!!!

Ch
Review №76

Huge inventory of any musical need. Friendly staff an very helpful

Fr
Review №77

Thanks, your guitar guru made a difficult fix of my guitar while I waited, thanks

Bu
Review №78

Hans is very knowledgeable and goes the extra mile for your musical needs.

Si
Review №79

The staff are nice and knowledgeable of their instruments, prices arent bad either. Will come back soon!

Tr
Review №80

Extremely helpful when trying to purchase a guitar and accessories. You cant get this kind of help and experience when ordering from a chain or an online store.

Ge
Review №81

Walked in and the guys working just sat on there phone and glanced at me. Didnt offer help and I felt like a bother when I asked a question. Sucks cause I heard good things about this place.

Jo
Review №82

I really like this place, they have everything anybody would need, their prices are out of sight, very competitive, even with the internet, super super nice guys, but definitely have a HomeTown feel, rather than a department store feel!

ca
Review №83

Always get a good deal .

Jo
Review №84

Great customer service. Nice selection on drums. Will match prices! Will be coming back always!

da
Review №85

Great people that care about me.Not like that other place.

Wo
Review №86

Good size selection of acoustic guitars in stock. I picked up a lockable epiphone case for my EJ200 on my way to the airport. Fits like a glove! Will come back when I have more time un town!

Ch
Review №87

Good selection at fair prices!

Je
Review №88

Ben helped me select a great powered speaker floor monitor and gave a better price than any internet store or music store in town. I would recommend Mundt music for all your music needs.

ri
Review №89

They are very helpful and kind! Enjoyed my time there.

Je
Review №90

Good knowledgeable staff. Very helpful.

La
Review №91

Staff was friendly and helpful for the most part but maybe could have been a little more knowledgeable.

Co
Review №92

Four Stars are still underrated Has the feel of a Guitar Center very modern But was better serviceAlso has The P Bone P trumpet In stock

Bu
Review №93

Good prices, good selection, staff was helpful.

Da
Review №94

Everyone we talked to was extremely helpful and knowledgeable. This was an easy shopping experience for an inexperienced new band mom.

Bi
Review №95

Its quite crowded. Has some nice stuff, but Guitar Center is a better option, unless you want to buy a piano.

Ri
Review №96

So many guitars to choose from. The staff was friendly and willing to help me with any questions I had.

Cu
Review №97

Helpful, knowledgeable sales people set them apart from the online stores and national music store chains.

Ge
Review №98

Very nice and helpful staff. Terrific store.

Gi
Review №99

Awesome place to be. Friendly atmosphere and good service.

Dr
Review №100

Clean place, friendly and professional service. They know their stuff!

Information
35 Photos
100 Comments
4.6 Rating
  • Address:3532 S Broadway Ave, Tyler, TX 75701, United States
  • Site:http://mundtmusictyler.com/
  • Phone:+1 903-561-8828
Categories
  • Music store
  • Drum store
  • Guitar store
  • Piano store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Similar organizations