user
Fairway Auto Center
4827 Troup Hwy, Tyler, TX 75703, United States
Appearance
Fairway Auto Center
Comments
Ta
Review №1

10/20/21 - 10/21/21I would like to give Fairway Auto Center my full attention for just a moment. The past two days have been extremely hard. I found myself needing a new car unexpectedly and found out I would be needing to start all over. EACH and every person apart of this team made it possible when I thought the process couldnt be possible. They took their time with me and worked with me making sure I was comfortable in my purchase. They even bet the original interest rate and payment at the very end and surprised me. I had to return a car to another dealer that wouldnt make it many more days they offered to follow me and drive me back in my new car purchased. I cannot give Fairway Auto Center enough credit in this matter. They are spectacular and just down to earth people. I will forever be back. worked in the car business for 4.5 years and never felt as welcomed and understood in those 4.5 years as I did the past two day. PLEASE LET FAIRWAY HANDLE ALL OF YOURE NEEDS!!!!

Al
Review №2

I put my SUV up for sale on Craigslist and Diana from Fairway auto reached out to me. Ive never sold anything to a dealership so I was really nervous I might be getting played... after the process started it was so simple that I felt even more skeptical than when I started... but I guess thats just how easy Fairway Auto makes it for their customers. They were kind, polite, and quick! And they came to me so I didnt have to drive up. Everything went smooth. The only real hurdle was me being worried... so if your looking to sell your vehicle, this is an honest company.

Sn
Review №3

Great business. Great service. Clay, Sunshine, & Diana are awesome from entry to exit. 100%Fairway Automotive is my new go to and now has the rest of my family as their clientele.Excellent service, HIGHLY RECOMMEND this place.

La
Review №4

Great service and friendly staff and service. Has a great sales team 👍

E
Review №5

Salesman: Jeremy MorganA first class organization where buying a truck was a wonderful experience. Fair pricing, easy process. Well worth the drive to Tyler, TX from Plano, TX. Highly recommended.

La
Review №6

The knowledgeable salespeople and huge inventory really makes this dealership a “ no-brainer “ when I comes time to trade in or purchase a new to you vehicle. The salesman that assisted me, Jeremy Morgan was fantastic. His knowledge about the purchasing a vehicle was only matched by his seemingly endless knowledge about the features and performance of each vehicle I showed interest in. Helping me pick the vehicle that met all of my wants and even somethings I didn’t even know I wanted. I highly recommend talking with him when it is time for an upgrade.

Ma
Review №7

Jake McKnight made this one of the most pleasant car purchasing experiences Ive had. No pressure. And when my bank didnt want to give the loan amount I requested, Jake found a lender for me.Im very pleased with the Tahoe.Thanks Jake.

SM
Review №8

BEST Customer Care !!!My husband and I have purchased here previously and recently traded in our current family car for something newer. We also get our vehicles serviced here regularly and it is Always a great experience!Lee and Jake helped us find the perfect vehicle for our family!! Thank you all for going the extra mile!!!

Pa
Review №9

Have always had great service at Fairway. Excellent service advisors and service has always been exceptional. Have used for many years.

Ra
Review №10

When I came in shopping for a Tacoma, the salesman who met me, Jake, didnt look like a typical car salesman shark. He showed me what they had in stock. After test driving, Jake asked if I wanted to buy it. I told him I would think about it. Jake nonchalantly asked me to call him if I was interested. What a shock. He never asked for a phone number. 30 minutes later I was back in the office. Their price was lower than their competitors. When I got the numbers on the proposal there were no nonsense added fees. Jake had the paperwork finished in 15 minutes. What more can I say? A great price and exemplary service. I will recommend Fairway. Thank you, Jake!

Bo
Review №11

My wife uses Fairway for her 2002 Chevy services,has been going there for 6 + years. Clay kept her informed on her wheel hub replacement a few months ago and got that fixed just Monday she needed oil change and inspection she also has been without AC for 2 years. Clay told her what they would do and its blowing cold. She talked about the customer service from clay, bobby & Diane. Great team ! Definitely a place to go for awesome service, they will call with updates and honest about fixing things even with this year of a truck.Thank you Fairway

Ka
Review №12

Howdy, my name is Mitzi Tull and i drove all the way from Edgewood tx to buy a car from fairway Auto canter in Tyler Tx they were very good to me and i would and have told lots of people to go see yall I want to thank Parker for helping me out you have know idea how much im thankful for my car I love it I do have a co work that is looking for a new ride and i will be sending her yalls way thank you again from Mitzi Tull

Ma
Review №13

Best buying experience I’ve had. Service team is top notch as well

Pa
Review №14

Jeremy Morgan and Jake McKnight made this process so easy! I called on a vehicle listed (best priced in East Tx btw) and ended up there picking up my wifes new Toyota 4runner sight unseen.The finance process was better than expected and these boys fought to get me the best rate I have ever had on a vehicle. It was more than a fair day at Fairway!!! You guys rock!!!

Ma
Review №15

Holy moly... Barney and his team here were a godsend. For real. They helped our family find the perfect car, and went above and beyond to find exactly what we needed for the budget that we had. I’ve always disliked car dealers, but for the first time ever, I not only had an acceptable experience, but an absolutely amazing one. For real... SO amazing.

Al
Review №16

Totally Awesome Experience!!! Everyone was Great!!! Also next 2 oil changes are on them! Thank you Parker Brady!!!!!

He
Review №17

Got a beauty of a truck from Lee at Fairway Auto Center last week. We’ve bought quite a few vehicles over the years and we highly recommend the drive from DFW to Tyler to visit these guys.No run around or secret handshake stuff. Straight up and honest.

Da
Review №18

Just moved back home a few months ago, and was beginning to think that the Texas I grew up in and loved had vanished over time. Fairway proved that it still exists. A great group of folks with a fantastic attitude and customer service. The service center is clean and the worker were great. Got my oil changed, all filters changed, routine transmission and differential service. They took care of it all. I wont take my vehicles to anyone outside of the dealership and Fairway Auto Center.

Ty
Review №19

Thank You for your Fantastic and Considerate Service!!!I don’t think there is ever a good time to lose a vehicle. My car was declared a total loss about a week ago. I was thankful no one was injured. However, I did not know how I would obtain a new vehicle. I lost my job last year due to the pandemic and had just reentered the workforce. My credit was less than desirable.Therefore, I began the process of online shopping and sought out referrals. After a few days, I remembered the positive experience I had at Fairway when I purchased my previous vehicle. I made a phone call.Lee and Jake were cordial and considerate of my situation. I did not feel pressured to purchase. I felt valued as a customer, and I was treated genuinely. When I mentioned my frequent travel schedule, Jake went the extra mile to include a warranty. In as many as three phone calls and two face-to-face meetings, I was in a vehicle.Thanks, Fairway for providing personalized and exceptional customer service across the board.Tynisha

Je
Review №20

The staff here went way above and WAY beyond. I happened to get a flat really close to this dealership, so I went ahead and pulled in and left my car there till the next day.I have low profile tires, so I expect a ridiculous price anyway, but when I went in to see how much it would be, it was way below what I expected for the tire alone, but their price included service.BUT WAIT THERES MORE.Again, I dont expect any shop to just happen to have my tire, but Diana called around and found the one I needed and promised to deliver it the next day.They EVEN had one of their Service technicians give me a ride home.SO THEN.The next day it was taking a while to get the tire from the other shop... instead of breaking the news to me that they couldnt get my tire done... DIANA PERSONALLY DROVE OVER TO THE SHOP AND PICKED UP THE TIRE SO THAT I WOULD HAVE IT.Who even does that.When I asked why she did it, she said it was because she made a promise.Im still taken aback by the generosity and personal care.(Thank you so much to everyone at Fairway, especially Diana!)

Er
Review №21

I have been going here for a while I love this place Is the staff are very courteous kind and always willing to go The extra mile to help

Bi
Review №22

I came across Fairway Auto from a coupon I got from a neighbor. The entire team from front desk to the service dept were exceptional. You will feel like family from the time you walk in til the time you leave. I will definitely be going back.

Ro
Review №23

Awesome service purchased my truck there great service... Diane has taken good care of me. Shes the best......go Navy..

Jo
Review №24

As a semi-experienced car purchaser, Ill admit that I was apprehensive about purchasing a vehicle from a dealership that was geographically distant from my residence. However, after my purchasing experience with Lee and his team, all of my fears were put to bed. The folks over at Fairway made the purchasing process exceedingly simple. From answering a barrage of questions, to providing assistance as we went through the finances, even creating a video so that my wife and I could see the car without having to make an 8-hour trek with our entire family. This car buying experience was simply one of the most pain- and worry-free I have ever had. I cannot recommend this dealership enough for those who are looking to simplify the car-buying experience. Thank you Lee and everyone over at Fairway Auto Center! You will forever be my familys choice of dealerships.

Da
Review №25

These guys always do a good job.

Cr
Review №26

Best car buying experience I’ve ever had! Thanks Jake for making everything quick and easy! Will definitely be back!

De
Review №27

I cannot say enough great things about Fairway! We saw the car we wanted on cargurus and the price was great! I sent a message, they responded within an hour!We headed that way, were greeted by several employees, none of which were pushy! I was handed the keys for a test drive. When I returned, we were ready to make the deal! Chris and Jake were highly professional, friendly and informative. No pressure, just straight talk, which we appreciated! I was pre-approved, Jake found me a better deal!Honestly, I have always dreaded buying a car... not anymore!Thank you, guys! Thank you for your outstanding service, professionalism and genuine care and concern.We WILL be back!Debra & David

jc
Review №28

These guys are awesome! They absolutely treat you like family every time I need a vehicle or when I need anything done in service. The thing that really sets this group apart from everyone else is the fact that its the same group every single time I go up there. Keep up the great work guys and thanks again!

Ch
Review №29

Bought a 2014 Lexus last week at Fairway. Very good experience! Salesman Chris Wilson was very helpful without any high pressure. Once we made decision to buy paperwork went smoothly, done in 45 minutes.

Me
Review №30

Chris at Fairway was super cool and laid back and went out of his way to help my fiancé find what he was looking for! We drove off the lot within hours! Would for sure recommend this place!

Gi
Review №31

Easiest car purchase ever! Jake and Jeremy were great.

An
Review №32

After a tumultuous snow storm, I went to crank my car up to find I had a flat tire. I went to two gas stations to get air neither of them had air stations as I was sitting in my car trying to figure out what I was going to do. at that time I saw the sign in front of Fairway Ford saying we fix flats. Lee was shoveling and clearing snow from the drive way so I drove over and told him my dilemma he was so nice. He said even though they were closed but for me to leave my car with them and they would fix my flat on Monday. He had a young man to drive me where I needed to go and then drive me home. I was amazed at the customer service that was provided at my time of need. I will be using the Ford Fairway Auto Center for all of my auto needs from this day forward.

Ha
Review №33

Trustworthy service with a friendly atmosphere.

Ca
Review №34

Very friendly and helpful staff. Good place to start looking for your next vehicle. 😎

Ty
Review №35

Fairway Auto Center…what can I say…Great place with great people who really care for the customer.I mean we drove 5.5hrs down from Stillwater, OK (11hrs round trip) to do business with these fine people; they were more than worth the drive we will buy from them again for sure.This started when I searched for the Year/Make/Model I wanted and found several throughout the country, but focused on the Great Plains region. I narrowed my search to the specific color and ended with 4 dealers to choose from. I called them all and asked a few rudimentary questions and found most the Sales Associates/Managers I spoke with lacking.Then I called Fairway Auto Center, I first spoke to Jake the Sales Manager who was more than helpful and spoke to me like I was the only customer he had. Turns out they were so busy he was helping out and promptly got me pictures and a condition report on the vehicle. He got me with Lee in Sales who never came off as pushy and worked hard to get me all the answers to all of my questions. I spoke with Lee who emailed me all the information I was looking for prior to my decision to buy and even got me the information on the extended warranty they offer. Lee helped me navigate this top of the line ext. warranty and coverage on everything I wanted covered and nothing I did not want to pay to cover, Lee tailored it to my liking and explained everything completely.I will drive down to see them all at Fairway Auto Center next time I am in the market for sure and so should you.Both Jake and Lee really made this experience what it was, but I am sure Fairway Auto Center has many friendly faces waiting to help you too.https://fairwaytyler

Ka
Review №36

Great place to find the perfect auto. My husband, son and I have all driven fairway auto vehicles for many years! I also use them for service on my autos. I recommend them to all my friends!

Ma
Review №37

Fairway is the best by far! I was treated great, pick up was service and a great car wash. I will always have service from fairway.

Bo
Review №38

Efficient friendly customer service staff‐made you feel like family. GREAT prices on tires, better than Discount Tires, and they provide alignment, free rotation and replacement warrantees. Shop here in Tyler. TX.

Al
Review №39

I just went in to have my tires checked because my warning light was on!!!!

Ro
Review №40

DISCLAIMER: (pre-owed vehicle purchased from Saline county AR during COVID-19 pandemic. Contactless exchange)2016 Blue Scion-tCI was looking for a reliable used vehicle and came across Fairway Auto online, very helpful staff, easy to work with, and friendly.Unfortunately not all used vehicles are at 100% although I did my research and found the vehicle I wanted the A/C condenser had a leak which cost 700$ in repairs, I do NOT fault Fairway auto for this, its common for people to trade in a vehicle with underlying issues.The A/C may have just been recharged by the owner prior to the appraisal and gradually leaked over time falling into my hands.Fortunately Fairway auto has awesomewarranty that covered the cost of fixing the A/C at no cost to me!I would highly recommend buying from this dealership just dont forget to add the warranty!It will save you lots of money in the long run in any necessary repairs to get any vehicle running mint.

Em
Review №41

These folks take care of both my grandma and I. They have always been WONDERFUL, affordable and dependable. I had a repeated issue with my headlights and they continued to be overly gracious and accommodating. I highly, highly recommend them! Truly, use them and you will not regret it!

Je
Review №42

Excellent staff and service at this facility.

Ca
Review №43

Hands down one of the best customer service Ive ever experienced!Exceptionally caring and kind, professional yet personable.Though it seem like a short process, everything was done and explained thoroughly.Vehicle was well maintenanced, they even took extra time and care to make sure all was well before our arrival.Jake and Lee have my highest recommendation, so thankful for all of their help getting my dream car!

Mi
Review №44

Is the the best place to buy a used vehicle. Talk to Chris, he will get you a good deal.

sh
Review №45

I was greeted with smiles and I left with a big smile on my face! I had a very positive and simple experience there and I recommend them to anyone looking to purchase a nice used vehicle!

Ge
Review №46

Great sales and service . less than 2 hours we got the car she wanted and payments she wanted great experience overall definitely recommend Chris as a salesman and Bobby for service both will do what they can to help.

Ha
Review №47

Honest, friendly service. Jake is great!

ch
Review №48

I bought my first truck from Fairway Auto Center last week. The experience and customer service was top of the line they helped me get approved to get the truck and even detailed it and filled the gas tank up before i came to get it. Blake was my salesman and was very helpful. You can tell these guys care about their customers the truck not only came with a full tank of gas and a free detail job but also a new set of tires and 2 free oil changes. If you want great customer service, a awesome deal on a used car and want to feel like your the top priority I definitely recommend Fairway Auto Center in Tyler.

Ca
Review №49

I bought my first ever paid in full car here. It comes with 2 free oil changes and all kinds of perks. Plus I get an inspection and car wash Everytime.

Cr
Review №50

This was a great car buying experience. The entire staff at Fairway Auto Center were personable, knowledgeable and went the extra mile to help us make a great choice. Lee Cannon, our salesman, spent a lot of time getting us information about the car and letting us test drive several models. His friendly style and attention to detail gave us the confidence we had come to the right dealership. The service crew made sure the 4-Runner was in great condition before we purchased it. It is important to me that my son is driving a reliable, high quality, fair priced car and I want to thank you Barney Rubin (owner) for helping us accomplish these goals. I would highly recommend Fairway Auto Center as a great place to purchase your next vehicle.

La
Review №51

They always do a great job on my vehicles. Not only did I buy my car from here but they are the only ones I would trust to work on it. Affordable and great customer service.

An
Review №52

They are the best any time I have a problem I go to them. They treat everyone as we fairway family. All ways HELPFUL.

Mo
Review №53

Got my car inspected. Theyre super courteous and would love to have your business.

Ma
Review №54

Laid back people. Buying process was very smooth

El
Review №55

I have been putting off trading in my car for awhile. I found a car I was interested in on Fairway’s website. I reached out on Monday and picked up the car by Saturday! I’m so thankful for Chris and Jake, for helping me and working with me! They have great customer service and will get you taken care of!

gw
Review №56

Hands down the easiest experience I have ever had buying a vehicle. They are very nice and professional. You do not feel pressured or taken advantage of. I highly recommend this place.

As
Review №57

Everything has proven to be very difficult during this mess with Covid-19. However, today, I made a simple phone call to Jake at Fairway. I told him what we could spend, what we owed on our trade in, and what we wanted. He made it all happen in less than 4 hours. It was completely painless. Will recommend them to everyone! Thanks again — love my new car!

Mi
Review №58

I worked with Lee remotely while securing the truck I wanted. I felt like he worked hard and earnestly throughout the process. It was my first time buying a vehicle online and Lee at Fairway Auto Center made the experience easy and enjoyable.

Ja
Review №59

When we moved to Tyler 3 years ago, we were connected with the owner, Barney Rubin through a long time friend - and we could not be more pleased with how we have been treated ever since that first meeting!Fast forward a little..Oddly enough, after our first vehicle purchase from Fairway.. moving onto our second, youd think Barney and the Sales Team would want to sell us a vehicle no matter the circumstances. However, I think it speaks to the character of those that work here when they actually recommended we NOT trade in, but to wait a little while longer. They spent time asking questions as to why we wanted to trade, what the long term vision was for our vehicles and after through all that - the best choice was to wait! Who does that?? Talk someone OUT of spending money at their store? Especially in car sales.More than that...From picking up our vehicle at work / home (a service they offer for $10, that is WELL worth it), to the staff learning our kids names and genuinely caring about them - we could not feel more at home with the folks at Fairway Auto Center.#FairwayForLife

Bi
Review №60

I had nothing less than a great experience purchasing my 2009 Dodge Ram Sport with only 53,111 miles. Wonderful truck!! The process was fast and professional and I appreciate the team that made it possible to get into this truck. My sincerest thanks to all of you.

Lo
Review №61

My boyfriend saw a truck on internet and went to dealership the next day and Blake and Jake were the sales people and I had the easiest experience to purchase a truck. Both Blake and Jake were very professional and very friendly to work with. Definitely will be back

Du
Review №62

Great customer service. My new go to for maintenance.

Le
Review №63

Fantastic local business! If you’re buying your vehicle here or servicing one, rest assured these guys are professionals and they know what they’re doing! Not only that, they treat you like you’re a real person! Thank you Fairway Auto Center for taking great care of and supplying all of my families vehicles, keep up the great work!

kr
Review №64

I was driving by, saw the truck that I wanted, went in after work that same day and dealt with two of the most amazing people I have ever had the pleasure of dealing with. Jake and Blake are amazing and made the process very easy. I would recommend this place to everyone just because of their customer service!! I love my Tundra and have it because of these two! Thanks guys!!

Br
Review №65

Very amazing. Diana was awesome and super helpful. They dropped me off at work and then had my car back to me before I got off. Would recommend 10/10.

Gr
Review №66

So thankful for the crew at Fairway! They helped get my car fixed quickly so that I could get back to working. Wonderful service!! Thank you again.

Te
Review №67

I purchased my 2009 Chevy from Chris and the great team at Fairway Auto Center, as a first time buyer the process was extremely easy and there was no problems, super nice, professional and friendly staff from the amazing sales team to the quick and helpful service department. I will definitely be back to purchase another one.

Ke
Review №68

I have bought 2 vehicles from here and all I wanted was an oil change. Not hardly any one here and hardly any mechanics on duty. I was told they dont have time for me. Not its going to be a little bit or its going to be 30 minutes or an hour. We dont have time for you today. No problem I will be glad to take my business elsewhere.

Jo
Review №69

I came in and bought my first vehicle from Chris Wilson at Fairway Auto Center in Tyler, and the process was so easy and simple, no hassle and no worries, got the truck I wanted and got great care during my purchase, definitely going to be back for my next one.

St
Review №70

Really nice salesmen. No hard sell. Went in with my husband but they included me in the discussions too. Would definately go back there again.

Ap
Review №71

I was very impressed with this place. They explained exactly what my vehicle needed in a way I could understand. Their waiting area was clean and comfortable and I was impressed with the Scriptures on the wall. Having my car washed and vacuumed before it was returned to me was icing on the cake. I highly recommend Fairway Auto Center.

Ca
Review №72

I have been taking my Jeep for Fairway Ford for years now. The staff is always so friendly, trustworthy and helpful. They are hands down the best place in town for all of your car service needs! I highly recommend them.

ta
Review №73

Definitely a place to go had a great experience! They pay attention to you and what you want and what you can afford. Had a great experience! I look forward to doing business with them in the future.

Co
Review №74

I love visiting Fairway. I always get quality service and the staff are friendly and explain everything to your understanding if you have questions. No complaints. I will always be a repeat customer.

Ca
Review №75

Even with COVID precautions, everybody was very friendly and my vehicle was very well taken care of!

Jo
Review №76

Very friendly and helpful staff. Always have stood behind there service and always good on there prices. Highly recommend this place.

Li
Review №77

The only place I go for car care. Terry and Clay are very knowledgeable and listen to you respectively as you tell them about your issue. Went in for oil change and they found a nail in one of my tire. Thankful that they give a thorough going over. Oil change, new wipers, tire fixed and rotated tires!!! All at a great price and an enjoyable visit. These guys are great !!! Would give them 10 stars !!

Re
Review №78

I called in to see if they happened to have a vehicle I have been looking for, the salesman was knowledgeable and friendly. He let me know that they didnt have an Odyssey on the lot but asked if I had ever considered a Sienna (which I was). We made arrangements to test drive and the car was ready for me when I got there. They began evaluating my trade in right away and encouraged me to drive it across town to my mechanic (EQ Autoworks) to have them check it out. It checked out and drove great so we started crunching numbers. They matched an offer from another dealer for my trade-in, saving me time and money! Jake worked it out so that all the numbers worked well within my budget. Overall, a fantastic and quick process! Im loving my new-to-me Sienna!

Te
Review №79

Nice, clean waiting area and restrooms. Professional staff. Competitive prices. Consistent pricing unlike some mechanics Ive used that think youve become a regular and stick it to you. Terry at the front desk is a good guy. Tell him Terry sent you.

Tr
Review №80

Everytime I go to this place the staff is very friendly and helpful.I highly recommend them!!

Jo
Review №81

I recently traded my car with them, and the experience was awesome. Blake was great, and not at all pushy. I didnt have a whole lot of money to work with, and I knew I wouldnt get much for my trade, but I was able to purchase a super-great car, staying within my budget, and the deal only took 2 hours❗️Best car-buying experience EVER❗️🚗

Ly
Review №82

The folks at Fairway are wonderful from start to finish...tho, Im happy to say Im not even near finished with them! Their sales team is highly professional, efficient, and caring, but NO pressure. Its totally obvious that they really standby, believe, and practice that age old adage the customer comes first and they mean it. They truly understand and are expertly skilled in the practice of customer service. Its rapidly becoming a lost art and others would fair well to emulate their example. They treat you fairly, with consideration for you, your time, your concerns, and your pocketbook. Every time I have needed any service, they have dealt with all my vehicle needs or my questions and/or concerns efficiently with as little inconvenience to me as possible. They have gone out of their way to see that Im happy and satisfied with their service. Theyre committed to my complete satisfaction and thats so refreshing these days. I would highly recommend any aspect of the Fairway experience to anyone who needs help with a vehicle, whether buying one or needing repairs or just vehicle maintenance.

Ma
Review №83

I purchased a 2012 Land Rover LR4 from this dealership and had an excellent experience. The salesman and sales manager were very quick and responsive communicators throughout the process and even after the sale. I live 250 miles away from the dealership so I had to put all my trust in them to deliver a vehicle that Id never seen in person and take their word for it that it was as clean as the ad showed. They sent me pictures and video of every square inch of the vehicle and held nothing back...full disclosure. I dont normally buy cars this way but I felt that these guys were shooting me straight and gave me confidence in the purchase. They arranged drivers to drive the vehicle to my doorstep. The vehicle was in excellent condition just as they described. This dealership is well managed with people who care. As long as Lee remains the manager I would expect nothing but quality.

Ma
Review №84

Got some nice looking truck at the moment that runs and sounds good. However, I am not positive about the cars. reason for the four starsI was tired when I wrote this. Just wanted to say I didnt know about the cars because I was only interested in the truck and didnt test any cars. Still awesome selection of inventory appreciate the staff here. Would give five stars next time I test a car

Mi
Review №85

We were on a roadtrip to Orlando and my air conditioning compressor broke in the 110° Texas heat. I was referred by two separate people to Fairway. Not only were they very accommodating in working us in immediately but they were able to complete the job within a couple of hours and get us back on the road. I just cant thank them enough for saving our roadtrip! You guys are Rockstars!!!

Sc
Review №86

Nice and helpful on the phone. Smooth purchase experience.

Ka
Review №87

Harrison, the service manager, and his team went above and beyond to make sure my daughters car was fixed and affordable. I am very impressed with the personalized customer service. He had the parts ordered and the car fixed well within 24 hours. Five Stars!!

Li
Review №88

I was over a hundred miles away from home and had a flat tire. They were so kind and got me in and out very quickly. Ill never forget.

Da
Review №89

Test drove a car and the check engine light turned on. Sales tried telling me it wasnt a big deal even though it said the catalytic converter was bad. Never called me back as promised.

Tc
Review №90

I would just like to say these guys are amazing they actually make u feel like they care. I never really had a Honda until I got it from them by far the best I have ever owned. The maintenance team are amazing polite professional, and know what there doing.

Ma
Review №91

Made a trip to look at vehicles with boyfriends daughter. We knew what we had in mind, money, type of car, etc. She test drive one car and was not what she was looking for and salesman how much we were wanting to spend; I told him a figure ! Thank goodness it was lower than what we really wanted to spend and he suggested a car in our price range. He showed car fax, test drive! She loved car! Lets not forget the pushy salesman. Warning signs went up ; but she loved car! Well daddy purchased car; without warranty; need I say they pushed warranty harder than selling car. We chose not to purchase warranty at time.Less than 72 hrs after paying cash for car, and need I say would not come off price one bit, 18 year old daughter has car trouble. Catalytic converter trouble! $500 repair without insurance. I got to go back and purchase warranty that I will say was over priced. $ 50 deductible, Now if we can get it to shop. My advice is trust your gut even if that teenager says they love it; pass it up. A better will come along. A warranty is always worth it. Hope this helps someone else.

Ka
Review №92

They are wonderful. Have done our vehicle work for years. Bought a vehicle from them yesterday. Good friendly service. Honest Christian values.

Su
Review №93

Fairway Auto Center in Tyler is where we take our vehicles for service and repair because we trust them. They treat us right- they do a good job on all the work, which is timely, and reasonably priced. Staff are respectful, professional, courteous, and friendly to all their customers. In fact, we consider them as friends. We recommend Fairway Auto Center in Tyler to all our friends. We give Fairway Auto Center a 5 Star rating.

Po
Review №94

Everyone here is always so helpful and kind! I have bought my car and used their auto services on both mine and my husbands car. They always do an amazing job and really go above and beyond! Definitely will be using them on all my future car buying.

Jo
Review №95

Bought and service my vehicle with the awesome staff at Fairway. They always provide great service and vehicle maintenance/repair.

Ke
Review №96

I applied online and was approved right away; I do not have perfect credit. Not only did I get approved but at an APR much lower than expected. Lee and Chris got me in another truck quickly and at terms that will not hurt my budge. I will be returning here in the future for other vehicles and servicing needs.

Ed
Review №97

I recently purchased a Chrysler 300 from Fairway Auto Center and couldnt be more pleased with the whole experience. Michael, the Sales Rep, was very professional and wasnt the least bit pushy. He was helpful and matter.of fact about the information he provided. Jack the Sales Manager & Darby in the Finance Department stayed late to make it easy for Michael to close the deal. Both were helpful, answered questions and very professional. I will refer my family and friends to Michael at Fairway. Great team of people!

Al
Review №98

I bought a car here recently. Tim was a very friendly guy who was very down-to-earth and never pushy. The car was ready to go when we arrived. He handed me the keys and said I could take it for a drive. When we got back he told us to take it for the long weekend to see if it worked with our garage/lifestyle/etc. He even put gas in it for us. I was surprised how trusting they were considering we live over an hour away.We took the car to an independent mechanic who verified Fairway Autos own mechanical inspection was honest and accurate. The car simply needed some new tires and a cabin air filter. Everything else was in great shape.When we returned the financing was very simple. They get quotes from multiple banks (Chase, etc) and give you the best rate offered. They were even willing to flush the transmission for me as part of the sale (because I want to make sure it is well maintained, not because it was needed). This is usually around $150. They also did a synthetic oil change and put a full tank of gas in it.So far the car has been great. All-in-all it was a positive experience. I will add any updates here in the future.

je
Review №99

I bought a vehicle from here recently and everything went so smooth. Michael was so helpful and nice, everybody was easygoing and even stayed after hours for me! Not the stressful experience Ive had at other car lots. You wont be disappointed with their staff or customer service. I will definitely buy from Fairway in the future.

Ch
Review №100

My husband and I brought a 16 Challenger and Marc and John Michael were so much help. Everyone there is nice and down to earth. They made purchasing a car from them even more exciting! We Highly recommend these guys! They even work with all types of credit!

Information
82 Photos
100 Comments
4.5 Rating
  • Address:4827 Troup Hwy, Tyler, TX 75703, United States
  • Site:https://fairwaytyler.com/
  • Phone:+1 903-561-5454
Categories
  • Auto repair shop
  • Used car dealer
  • Brake shop
  • Car inspection station
  • Car wash
  • Oil change service
  • Tire shop
  • Truck dealer
  • Truck repair shop
  • Used truck dealer
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:Closed
Offerings
  • Buys used goods:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations