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High-Tech Battery Solutions Inc.
2065 Midway Dr, Twinsburg, OH 44087, United States
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High-Tech Battery Solutions Inc.
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Ge
Review №1

Awesome customer service! I needed my battery for an upcoming trip and the original order got lost in shipping (USPS - not the companys fault). I called and they immediately sent out a replacement on FedEx 2 day delivery - no questions asked! The battery itself was a perfect match to my OEM. I will be recommending them to anyone in need of a battery! Sign me a delighted customer!

Ch
Review №2

Just the right batteries for my chair and very satisfied. Thank you very much

Na
Review №3

Product was exactly what I needed, checkout was quick and easy, shipment arrived in two days.

Ga
Review №4

Easy to order on-line, they keep you informed of the shipping progress. Came in just a couple days, and just what I needed, as advertised. The battery charged up quickly and ready to use. Works just like the original. Thank you.

Mi
Review №5

The battery I ordered didnt fit what it was supposed to, BUT the shipping was fast, return was easy, and the customer service was amazing. Id definitely try to shop here again.

SH
Review №6

I have been a successful small business owner for 45 years and my success was due to AWESOME customer service & QUALITY products. This company from the owner to employees EXCEL in all categories. I have now as a repeat customer had the joy of seeing what truly makes AMERICA great, our small business owners who CARE!!!Thank you for the privilege of being one of your satisfied customers.

Ja
Review №7

Easy to navigate the website and very competitive prices. Item was delivered on time and in great shape. I will definitely keep this business in mind for my next purchase.

Ri
Review №8

Excellent service and prompt delivery. Would recommend to anyone.

ru
Review №9

The sales man did a great job he got the batteries that i needed thank you

al
Review №10

Great product, clear communication and quick shipping. Thank you for a great purchase.

Ta
Review №11

Thank God I stumbled across this place. I saved at least 20 bucks on a kids ride on toy battery that cost almost as much as the toy itself!

Ga
Review №12

I was searching for replacement batteries for my UPS unit (RBC 43) and I was skeptical about ordering some random batteries from Amazon as I was unsure if they would work but then I found this website, not only did they have the best price and free shipping (after spending so much $$). They had an awesome video explaining how to perform the EXACT thing I needed to do.I had my batteries within 2 days also. I was blown away by the speed and information I got. 5 stars for a great online shopping experience and I hope I have to buy more batteries soon!

Ji
Review №13

Fast shipping. Installed new batteries in about 20 minutes including modifing the old harness for the new batteries. Runs like it was new now. Thank you. Great price for the 3 batteries as well.

da
Review №14

I called this company in order toBatteries for my HoveroundThe sales went greatThe only problem I had was a gentleman said that I was supposed to get a tracking numberI never did I just dont like a representative of a company lying to you just to make a saleI ordered these batteries early Monday morningAnd I was supposed to get them on ThursdayHave not received a tracking number or nothing

Za
Review №15

All was easy, looks and feels like a solid unit. Working well at this time. Complaint: mounting brackets did not match unit (the charger itself, noor the lift) that said I was easily able to modify to work...glad I brought my drill to the field. I should state also, I never contacted anyone as I had an easy solution and wasnt willing to wait for any type of feedback. I will definitely use them again.

An
Review №16

Good price, quick delivery.

Jo
Review №17

Product as described and delivered promptly!

J
Review №18

First battery I tried gave me an error. Next battery worked fine. First battery was defective and the Battery Tender Plus notified me. I like it!

to
Review №19

Great product replacement, fast shipping

Pe
Review №20

The site was easy to navigate, place an order, and complete the purchase. The item arrived quickly. I had no need to contact customer support for this order

Ab
Review №21

Easy to find what I needed (Cyberpower 1500avr battery replacements). Site tells you if item is in stock (so you dont waste time finalizing a purchase with next day delivery only to discover later you wont get if for weeks). That was the best part. Batteries fit perfectly, no issues installing.

Mi
Review №22

Fast service with an easy to use website 👌

Le
Review №23

Great customer service, shipped on time with tracking and very well packed. Batteries had full up charge when installed at my off grid cabin.

Ch
Review №24

Great customer service. Batteries are of great quality.Upgraded a 4 pack battery UPS CyberPower unit. Even a higher AH rating.

Ka
Review №25

Excellent service, battery arrived fast and was just what I needed. I had been searching for this battery for a long time.

Li
Review №26

Excellent source for batteries, easy to determine compatibility. Fast shipping when battery was in stock again. Wonderful experience.

Jo
Review №27

Bought a battery for my quad from them. It failed after 4 months and riding the quad maybe 5 times. Wont hold a charge, wont crank the quad. Battery is very cheap quality. Contacted their tech support who informed me that I had to ship the defective battery back at my expense and they would determine if they would send a replacement. Im not taking that gamble but will buy a replacement locally. Filed a complaint with BBB. Very poor customer service.

Ja
Review №28

Just what I ordered and perfect fit for Harley Street Glide, these guys are the ones to go to for your battery needs.

Ma
Review №29

Quick delivery and price. Will definitely purchase for them in the future for all my battery needs.

Ra
Review №30

I discovered that wheelchair batteries that are sold at medical supply retail locations are an absolute Rip-Off. We saved over 1/2 by buying through High-Tech Battery Solutions. The service is also great, we had a battery that failed and they made it right without any problems. Recommend this place to deal with.

Mi
Review №31

2016 RPS HAWK 250 perfect fit, 12n6.5-3b strong battery right out of the box, well packaged for shipping.MinnesotaHawk #hawk250

St
Review №32

Quality product and service.

Jo
Review №33

Very informative website and fast shipping!

Va
Review №34

Great prices, fast delivery! Always support small businesses

Ba
Review №35

There product line is excellent, and they live up to their guarantee for service and delivery of the product.

Th
Review №36

Great place to shop for needed batteries.

Co
Review №37

Bought the best Deka AGM battery these guys sold. Lasted 18 months. They said, unfortunately your battery is beyond the 12 month warranty period. Needless to say, I wont be buying another battery from these guys.

MA
Review №38

Richard provided phenomenal customer service!!! I thought I needed a new battery charger for my handicap scooter. I ordered one from High-Tech and couldnt get it to work. I thought it was a faulty charger so I asked for another new one. It still didnt work. I called Richard & he helped me trouble shoot the issue. Turns out it wasnt the chargers he sent me; it was an electrical problem in the scooter itself. He sent me a prepaid label to send the chargers back for a refund. I am so very grateful for his patience and assistance and not trying to rip me off! Keep up the good work, Richard. Good customer service is hard to find these days!!!

Ji
Review №39

Great price and fast service.

Gr
Review №40

Being a small motorcycle repair facility, we are very fortunate to have High-Tech Battery as our local goto shop for all our battery needs. Highly Recommended.

Ja
Review №41

Had the best price on the battery I needed, then bent over backwards to help me with an issue I had a year later. Thanks!

Vi
Review №42

Perfect for my BMW k 1200 gt!! Will buy again for sure!!!

Ja
Review №43

Speedy delivery. Would buy from again.

Jo
Review №44

Experienced issue but they took care of it immediately-great people.

St
Review №45

Great family owned business ask for Mr Price.

Je
Review №46

I recieved good tech advice from a very pleasant fellow. Arrived in two days. Free ground shipping by priority mail. Great prices. Battery well packed Arrived charged and ready to go. Couldnt ask for more.

Gr
Review №47

Just purchased the Deka EXT30L battery for my 09 Street Glide, it was shipped within hours of buying online and received it lightning fast. Put it in today, fits like a glove and fired right up. I am impressed with High Tech Battery Solutions and will definitely do business again in the future. Thanks for the awesome service- Graham Taylor

Ch
Review №48

Ordered a marine battery from High-Tech Battery Solutions. After waiting over a week they refunded my payment and said the manufacturer kept missing ship dates. I think this was an excuse. Wont purchase from them again and recommend other do the same.

An
Review №49

I use them regularly, and the they have been on the ball every time. Very knowledgeable staff, very fast service.

Ra
Review №50

My third time buying a battery from this seller, always fast shipping and great service.

Gr
Review №51

Bought a Deka batter for a 2013 road king. It lasted about 10 months before it died. These things happen unfortunately, the bike had to be towed into the nearest dealer and a HD battery installed. Since I had no ability to take the defective battery with me, I left just happy to be on my way. This company requires you keep the battery and ship it to them if you want to make a warranty claim. Very impractical maybe impossible and certainly dangerous to be riding your bike with an extra battery strapped on so you can comply with their gotcha language in their warranty. I would never buy a battery again that did not have warranty service centers throughout the country. Live and learn

Ni
Review №52

Purchased a battery for my motorcycle and selected 2-4 day shipping which I was charged for. My total was right under $20 that was on saturday and today is Thursday. If anything it should have arrived today, but when I tracked my package online it said it was just leaving indiana and is expected to be delivered Monday the 11th by 8 p.mSo I paid for 2-4 day shipping and Im getting it in 9 days, i will most likely not be a returning costumer to this business.Waiting a few extra days isnt the biggest deal in the world but its not what I paid for

Su
Review №53

You guys rock. Sent my order out same day in much needed batteries.

Zi
Review №54

I placed an order for my sons Razor scooter battery from this company, the battery came after 3 days in a professionally packaged and safe cardboard box, I did talk to one of the employees of this company by phone before I placed the order and she was very polite and knowledgeable . Im looking forward to installing the batteries tomorrow and I hope it works as advertised. I will do business with this company in the future.

Ch
Review №55

Ordered a battery online. It took 2 phone calls, an email, and finally a dispute with PayPal to get it shipped. It finally came 14 days after I originally order it. This was for an order for which I paid 2 day priority shipping. Which I was still charged for. I would not recommend this vendor.

Be
Review №56

It was fast and simple

Al
Review №57

Great place to work.

Ro
Review №58

Excellent

Ki
Review №59

The website is very easy to use. The pricing offered is great, especially in light of the 2 year warranty on the batteries. The loss of a star on my rating is related to the condition of the items I received:Time will be the ultimate tell for how these batteries actually perform but the following notes on the items received support my current 3 star rating for the product, 4 star rating overall product and store:1) Units received had the labels placed on the sides of the batteries that end up double side taped to each other to form the final battery pack configuration. this means that months or years from now, when these batteries reach the end of their useful life, I will be unable to read the labels and will have to find the original sales documents to determine how to reorder.2) These batteries were sold with the claim that they would arrive fully charged. That was not the case for my shipment and in fact, they were so low on charge that the UPS system issued an error, excess load, when turned on with no load applied at all! I spent a while trying to figure out what was going on when after about 15 minutes of charging, there was finally enough charge in the batteries to function properly.Since these initial issues, the batteries have been performing well. If they make it to the 2 year warranty expiration I will consider raising the star rating but for now, High-Tech Battery Solutions only earned 3 stars.

Information
4 Photos
59 Comments
4.6 Rating
  • Address:2065 Midway Dr, Twinsburg, OH 44087, United States
  • Site:https://techbatterysolutions.com/
  • Phone:+1 877-775-4381
Categories
  • Electrical supply store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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