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Independence Pump and Motor
2653 W Violet Ave, Tucson, AZ 85705, United States
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Independence Pump and Motor
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B.
Review №1

Our pool motor and pump was leaking water and making an awful sound. After my husband got quotes and information on a few places he decided on Independence Pump and Motor. Steve answered my questions and provide me with a quote very quickly and, despite being on the east side, a decent drive from his shop, fit me in quickly despite being booked solid. He brought out a new motor, but when he arrived informed my husband, bc caught early, would be better to tear it down than replace it. Steve took the time to show him the whole process. Not only was he not annoyed, I think he enjoyed teaching and my husband learning. He even told him the next two things on the pump he would need to address. After all of this, he charged my husband a reduce rate, what a tear down would cost rather than a new motor. Plus, he spent more time than otherwise would have because my husband asked so many question. Steve is fair, professional, reliable, HIGHLY knowledgeable and a pleasure to be around. I strongly recommend him for your pool pump and motor needs. Steve is the only person who we will trust from now on.

Br
Review №2

If you want top notch customer service and quality work, look no further! Steven and his team truly understand what it means to be customer service driven. My pool pump went out on a Saturday, called Independence. Steven had my pump by 9am. Even though my pump took a few days to fix, due to being a specialty pump. Steven kept in touch with me everyday. Boy was it worth the wait, and the pricing you wont be able to find better craftsmanship for the price, super affordable! I was afraid it was going to cost an arm and a leg but to my surprise super cheap! Also my pump has never operated better! Thanks Steven much appreciated! I will be using them in the future and would highly recommend them to anyone!

al
Review №3

These guys are awesome! I had an issue with my pool pump, and thought Id be out big money for a new pump. Called Independence and they came by that afternoon and grabbed my pump before I was home for the day. Less than 24 hours later, the rebuilt pump was quietly flowing water in my pool. Great, great great service! HIGHLY RECOMMEND!

Th
Review №4

Recently, in the heat of the summer, our pool motor went out. We called Independence Pump and Motor and they were out in a very short time and repaired the motor. Prices were reasonable and response time was excellent. Work was done very very quickly. I tell all my friends to call if they need help quickly and reasonably. Thank you so much!

Da
Review №5

Steven the owner is directly involved in all operations. He cares for his customers satisfaction to the extreme even to the point of having his phone on 24 hours a day in case of emergency! Incredible workmanship with reasonable prices. One of the best companys I have ever dealt with! He even fabricated a part I needed for my motor that was no longer available from the manufacturer! I couldnt be more impressed!!!

Fr
Review №6

Dont spend money replacing your pool pump and motor at your pool maintenance place when these guys will reseal and replace bearing for a fraction of the cost.Pump comes out looking brand new painted and ready to install in a day or two.Runs silky smooth and quiet...They even sent a guy same night to put it back in while I was away on business for a call out fee.

No
Review №7

Zero stars. Steve will not return calls or text messages. Has had my motor for over 3 weeks. No idea what the status is. Did Steve go out of business? I do not recommend this place to anyone. He promised me he would let me know about the motor within two days. Still waiting.

ja
Review №8

Was recently having an issue with a motor on a piece of my equipment. I called to bring the motor in to be looked at and they recommended coming to my location to check it on site. Came to my location within an hour of being contacted and figured out the motor was not the cause of the problem, fixed it, got me back up and running, and saved me $ in the process. They have earned all of my future business by being fair, quick, and trustworthy, which is a characteristic unfortunately not always found out there these days. Thank you.

Jo
Review №9

Great service. Steve went out of his way to resolve my problem quickly and at a fair price. He also suggested some ideas which will help extend the useful life of my equipment. Strongly recommend this company.

L
Review №10

Excellent service! Steven came over quickly after another motor guy took my money and my motor! He found me a motor replaced it quickly, was honest and got it all running for me at a great price.

Bo
Review №11

First time visiting this establishment. Based on other reviews I was expecting the best and I was not disappointed in anyway. Steven quickly diagnosed the problem with my A/C fan blower motor and gave me some tips that will very likely allow me to fix it myself. He was very helpful, above and beyond my expectations, and obviously knew his stuff. The web developer, Danny, was also just the best. He logged me into their account management system, printed out a control ticket/form and took pictures to document the project. I just point that out because they are using information technology and automating their services better than most any other place youll find in any industry sector.

Gr
Review №12

I needed work on my pool pump. Steven was great. He fixed the issue and gave me a reasonable price. He also gave me a great warranty. I wont be going anywhere else with my business.

Ja
Review №13

Very impressive shop and work technique. As an engineer I can tell when quality workmanship is being performed. I brought my broken pool pump to the shop and watched as my new refurbished motor was broken down piece by piece and reassembled. He took his time to test electrical and mechanical functionality, apply proper antiseize to bolts, sand blast calcium from housing, repaint casing of motor ect. Less than half the price of a new motor, and clearly better work than the $99 dollar pool pump guy.

Ro
Review №14

Had an issue with my Pool Motor not wanting to start. After much searching thru the many local companies both on Craigslist and websites I found Independence Pump and Motor. So glad I did. The personal service was excellent Steve explained everything as he diagnosed the problem. He repaired the pump in no ti me and at a very reasonable price. His knowledge about motors is amazing. He has the latest equipment and technology. I highly recommend Steve at Independence Pump and Motor. Not only did I gain a Pool Motor repair man, but a friend as well.

Jo
Review №15

Fantastic! Steven came over almost immediately and fixed what turned out to be a minor problem for FREE! Here I was thinking Id need a new pool pump and he advised me of some very cheap alternatives to replacement and was incredibly helpful! These guys have earned all my future business!

Mi
Review №16

I work Kinder Morgan and had Steven come out and laser align a motor and pump for me. Great service and support. Will continue to use his services on the future.

Jo
Review №17

Steven,Gave me a quote and did the work he promised and the final price was less than the quote. Honest, hardworking, and on time are the three adjectives I would use to describe this company. I would use this company again for sure.

Ma
Review №18

I had been having a lot of issues with my pool this summer and had been running my pump overtime trying to clear it up. I ended up burning up the motor which I had purchased only a couple months prior. Instead of paying the retail price for a brand new motor I started calling around looking to see about just rebuilding it. When I talked to Steven he said he was pretty sure that he knew exactly what was wrong with it and could get it repaired and out of the shop in 1 day if thats what I needed. I wasnt to thrilled about paying the extra for that kind of turn around but needed my pump going ASAP. Steven ended up being right about the problem with my motor and had it back to me as soon as he was done.

Gr
Review №19

Great Company: Fixed the pump and motor with supper good price all in one day. Highly recommend Independence Pump.

Da
Review №20

Thanks for the repair work IPM. I will recommend you to anyone who needs electric pump repair. your reporting and pricing made the decision easy. We will use you again

Mi
Review №21

I had a rush job I had to be at and my generator decided to quit, called a few places in town no one picked up, I called Independence i received a call back about 5 min later, and after about 10 hours later it was fixed and i was on way to finally do my job after a 3 hour drive, everything worked great, little pricy, but it was a rush job overall 10/10 thanks and i will do business again in the future .

Ji
Review №22

Very knowledgeable and helpful.

Information
3 Photos
22 Comments
4.8 Rating
  • Address:2653 W Violet Ave, Tucson, AZ 85705, United States
  • Site:http://independencepm.com/
  • Phone:+1 520-333-3336
Categories
  • Electric motor repair shop
  • Industrial equipment supplier
  • Sewage disposal service
  • Swimming pool repair service
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:8:30AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
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