Amy Davis was great! She was upfront and accurate with timing and price. Very knowledgeable and thoroughly explained all recommendations. Extremely personable. She definitely cares about her customers and works towards completely satisfied results.

Dealt with Jeff for the first time because I had my tire burst on my Q60S. I got it towed to the dealership and left specific instructions since it was already closed and I was in a hurry to get home the next day. Jeff called me first thing in the morning when they opened and he was very straight forward about everything I needed for him to fix my tire. I picked up the car within 2 hours of having the phone call with him and he explained everything that was done and was very professional and courteous.

Jeff always takes great care of me and my car. Knowledgeable, professional, courteous and delivers what he promises. The best.

Outstanding service experience, every time, from Amy, Jeffrey, and the other service managers.

Jeff one of the service representatives is a gem! Very knowledgeable about the vehicles, personable, and professional. I will NOT take my Infiniti QX50 for service except to Suburban INFINITI OF TROY. Simply because of the higher level of care that my car receives and isentitled to!!!

Excellent service Jeff said it’s gonna take 2 hours and it only took 1.

Jeffrey was professional as usual, he kept me up to date on progress and exactly what was being doing to my vehicle and when to expect it to be complete.

Amy in service is so professional, took care of all my concerns within the time promised!