user
Porsche Towson
700 Kenilworth Dr, Towson, MD 21204, United States
Appearance
Porsche Towson
Comments
Ch
Review №1

Awesome dealership and a great experience! Alfred Ramos is very personable and is very knowledgeable. He is also focused on ensuring customer satisfaction.

Ma
Review №2

Best service experience every time. Mr. Tom Vahle gives new meaning to the title Service Advisor. He returns all phone calls. He notifies customer of findings and solutions. Honest about the work being performed and expected costs. Very professional and polite. My Porsche is returned in perfect condition. Could not ask for better service.

Ja
Review №3

Great experience. Everyone I dealt with was very helpful and responded quickly to my calls. I absolutely love my Porsche.

Po
Review №4

Absolutely professional. Alfred helped me configure my first car and offered plenty constructive advice along the way. Received my car 4 months after - the build is absolutely elegant. 100% satisfied with both the aesthetics and the performance aspects.

St
Review №5

Great dealership that works with you through the buying process. Dominic and Kirk were instrumental in a smooth transaction. Would buy again from this dealer. A++

Ja
Review №6

The sales staff were very accommodating and made it easy to decide to buy my first Porsche at Porsche Towson. Steve (Sales Manager) and RJ (sales) displayed excellent “no pressure” customer service. I would not hesitate buying my next Porsche at Porsche Towson!Best Regards,James G

Lo
Review №7

Towson Porsche is a very professional and knowledgeable dealership. As an out of state buyer, the communications were excellent. They handled this buying transaction without any issues. The car arrived in flawless condition from Maryland to Arizona. As a CPO Porsche I had no trepidation’s regarding this purchase from Towson Porsche.I highly recommend this Porsche dealership for all your needs.

Pe
Review №8

Spoke with Steve Postol a week before actually saw the car in person. Steve provided pictures and his description of the car was spot on. I drove from Raleigh NC to pickup the car and when I arrived I immediately felt comfortable and stress free. I purchased an immaculate 1996 911 Carrera. Steve’s service team completed outstanding work to make sure my car was roadworthy. I drove the car home and could not be happier. Highly recommend Towson Porsche.

Lo
Review №9

When buying my pre-owned car remotely, I asked every question possible. My salesmen either had the answers right away or got the info back to me immediately. Even the General Manager took my calls. When I flew in to check out the car - everything was as they said - no surprises! I highly recommend Towson Porshe for their honesty and integrity.

Bi
Review №10

I was treated like very professionally throughout the buying process. No nonsense, Great delivery experience and a great trade in allowance as well. I will definitely do business with Towson Porsche again.

Re
Review №11

Very nice over all. My rep Alfred was very responsive, knowledgeable and pleasant to work with.

Ro
Review №12

Warranty work on six-year-old Macan (replace transfer case) was performed with no issues. Part had to be ordered and overnight loaner (2021 Macan) was provided at no charge. In six years, I have never had a problem with service at Porsche Towson.

th
Review №13

My sales rep was Dominic Chiavacci. He went above and beyond! His passion and knowledge for cars is very strong! If you are looking for a trustworthy and above and beyond sales rep this is your dealership and Dominic is your guy!

An
Review №14

While I did not purchase a Porsche, the driving experience was quitememorable. However, the highlight of my visit was meeting your SalesProfessional: Dominic Chiavacci. He is knowledgeable, personable,and well mannered. A good salesman first sells himself. Bravo! Dominic.PS: I did not buy another car. I hope to be back.

To
Review №15

Excellent people to deal with. Very happy with the entire car buying process.

Mi
Review №16

Stopped in to see Alfred and Steve, ended up leaving with a 25th anniversary Boxster!! I love these guys and this dealership. Very fair and no BS as usual. This is my 5th Porsche from Towson and I really can’t imagine going anywhere else. Thank you!!

Ma
Review №17

This dealership really does have an exceptional service department. I just had my 2014 981 in for its annual service. Seven years and 40,000 miles after buying it from them, I still take it back for all the car’s service work.On this visit, as in the past, they diagnosed issues quickly and addressed them expertly. As always, they communicated and described proposed work and prices well, and as a result, the bill doesn’t contain unpleasant surprises. And when I picked the car up, it was impossible to tell that panels had been opened up, and things pulled apart. The only clue that work was done is that the car is like new again. How often can we say that about having our cars in the shop?I take pride in maintaining the car, and the excellent technicians at Towson seem to share that pride. I feel that the quality of their service will only enhance the value of this car into the future.

Da
Review №18

Great remote buying experience, RJ and Steve very nice to work with. I live 300 miles from this dealership and could not visit in person for a test drive. RJ showed me the car via FaceTime. Paperwork was shipped to me to complete (not handled digitally). The best part was the enclosed transport of my car to my home for a very reasonable price. The car was well detailed, absolutely immaculate and looks even nicer in person. Couldn’t be happier.

Ju
Review №19

Scheduled my annual service appointment efficiently online. When I arrived the magnificent Brian Rogers greeted me with his usual smile. My service was flawless once again because Steve Postol and Brian have high standards. Such a pleasure to own a Towson Porsche. Thank you!

Ro
Review №20

Very easy transaction. Our brand ambassador spent the appropriate amount of time showing us the car and all features. Very satisfied with the experience.

Re
Review №21

Great communication and a smooth transaction. Dominic Chiavacci was extremely knowledgeable and a pleasure to deal with. I love my new Macan and wouldn’t hesitate to purchase from them again. Thank you Dominic and Porsche Towson!

Aa
Review №22

Prompt, efficient, informative and fair and gave me a coupon!

Ro
Review №23

Excellent service. Alfred and RJ were top notch professionals. Very pleasant experience

to
Review №24

Alfred Ramos was a pleasure to deal with on the sales side. He was always quick to respond to my phone calls. Alfred kept me up to date on everything. He is a true gentleman and a person to whom I would certainly refer friends.On the F&I side, Jackie Buckson was excellent. She was quick to process the forms and to complete things.Everything was very professional.Sincerely,Tom Jameson

St
Review №25

Tom is a pleasure to deal with and he kept me informed during every step of the service. The dealership took very good care of my car. Highly rated.

Ti
Review №26

Found a rare bird online and was able work out a seamless, and very fair purchase via email and phone. The GM, Steven assisted to facilitate all the paperwork and was very attentive and responsive throughout the process. I would highly recommend Steven and his team at Towson!!

Em
Review №27

Amazing experience! Dominic is great. The sales department went above and beyond to make sure a smooth transaction. They handled everything very professionally. I would definitely come back for my next car.

김정
Review №28

The first Porsche in my life.But its a shame that I cant see the options I thought would be there. For example, if you lock the door, the side mirror folds, etcThe dealer Alfred was very kind. But its very inconvenient because I dont have a Porsche ID. Im still waiting.

Ki
Review №29

Oil change and inspection. Reasonable price and timely service. I came from Porsche of Annapolis moved to Towson area. So far so good. I’ll take both cars there.

Le
Review №30

Porsche Towson always delivers high-quality service. Their staff are the most consummate professional. They keep you informed throughout the entire service experience with phone calls and text messages. I wholeheartedly recommend Porsche Towson service department.

Ni
Review №31

Dominic and Steve were great throughout the process, making it easy and stress free! What a great experience and we LOVE our Macan

D
Review №32

As usual, a wonderful service experience with Brian Rogers from Porsche of Towson. Very accommodating and thorough with regards to all aspects of the service on my 911 4S! Highly recommend Brian and Steve Postol for all your Porsche needs!!

As
Review №33

Service team was very friendly and got me out in a decent amount of time. Would definitely return.

Wi
Review №34

My service experience at Porsche Towson was excellent. They didnt have the part they needed, so they gave a loaner, a Cayenne, which was fun to drive. When my car was ready the next day, it was less than the estimate,⁸ and they cleaned my car, inside and out! The service manager was very nice, and explained everything thoroughly. Its a pleasure to visit there!

Jo
Review №35

My experience at Porsche Towson was nothing less than exceptional. Alfred Ramos was a complete professional who worked with me an ensured I was able to obtain the perfect Porsche. His diligence, attention to detail and patience was amazing. People like Alfred and those at Porsche Towson are the reason why I will continue to come back no matter where I am in the states.

Se
Review №36

Perfect and quick. No pressure and easy to work with.Thanks for the great service, RJ.

Mi
Review №37

Amazing service, from sales, managers, finance. Very friendly and knowledgeable.

Br
Review №38

As always, Brian provided professional courteous service. A positive representative of the organization.

Up
Review №39

Don’t understand why they would not give the loaner option and made me travel using Lyft? Is it me or is is because I do mot have more expensive model? The dealership should look into this as the whole experience was ruined due to this discrimination or lack of attention. If dealership has some other explanation why the loner was not offered then I will listen. I get better service at my Mercedes dealership than Porsche. Now I am rethinking my next upgrade. ThanksEdit: the car and service was under the name Gunwant Singh Anand.

Am
Review №40

Great experience, Alfred was outstanding!

Ch
Review №41

Excellent dealership, knowledgeable sales people.

B
Review №42

They did a great job..MR BRIAN was an excellent host ask for him by name and they even clean your car after there done..No complaints

Ke
Review №43

Got my 958 serviced here and everyone that I met were extremely friendly and professional

Ki
Review №44

My service advisor, Brian, was courteous and prompt. The vehicle was serviced promptly and delivered as promised. In addition, the optional email and text updates were convenient and provided a detailed service history report. The dealership was spotless and inviting. I would highly recommend Porsche Towson. A+++++

El
Review №45

Best experience I’ve had at any dealership. Alfred was professional, knowledgeable and passionate. Without a doubt I would highly recommend.

Gr
Review №46

Porsche Towson is top notch. Alfred is awesome to work with - extremely knowledgeable, respectful, professional, and personable. When it comes to business deals he is transparent, honest and very fair. I will be going back to Porsche Towson for all my Porsche dealings. Two thumbs up!

Th
Review №47

The service, patience and accommodations provided by Brian were stellar. I was very pleased.

Ju
Review №48

I had an exceptional experience at Porsche Towson. Tom in service kept me well-informed and made sure all work was taken care of promptly and professionally. I will recommend and return to this location, in the future.

Li
Review №49

The service here is excellent. You never feel like you are part of a crowd. Brian Kelly has a great way about him that makes you feel comfortable about the level of service you will receive.

Sa
Review №50

Worked with Alfred Ramos and he is proficient and professional. Good experience with the whole process of getting a car

No
Review №51

Great prices on service

Mi
Review №52

Service is excellent here. Advisors Brian and Tom exceed my expectations. Always quick with an answer. Will be back again.

R
Review №53

Everyone was wonderful to work with, very nice, very informative, and professional. We couldnt have asked for a better car buying experience. We drove from Georgia to Maryland to purchase our beautiful, like new, Alfa Romeo Giulia Quadrifoglio...it was well worth the drive! Thank you to everyone at Porsche Towson!!!

Ma
Review №54

Awesome service appointment as usual. The team at Porsche of Towson never disappoints. Courteous staff and knowledgeable service dept. I leave knowing that the job was done right the first time, and at a fair price. Keep up the great work!

ta
Review №55

Very prompt attention low pressure dealership. Test drove the Macan

Ķe
Review №56

My service advisor Brian. Always helpful and insightful. Always a pleasure. Thanks

Sh
Review №57

Seamless transaction. Terrific people to work with. In particular Steve Postal and Matt Dagostino. Matt is exceptionally knowledgeable about Porsche’s, and he took all the time I wanted to answer any and all questions. All in all a great experience.

Ro
Review №58

Added a beautiful 2020 Macan S to the garage thanks to the wonderful staff at Porsche of Towson! The whole experience from beginning to driving off the lot was exceptional. Steve Postol the Sales Manager started us off and Matt Dagostino quickly and professionally took care of the delivery process. He spent a lot of time acclimating us to the new car and explained all the new features to us. Finally Tanya Adcock in the finance department got our paperwork all squared away and registration process complete! No last minute sales pressure at all.I would highly recommend Porsche of Towson to anyone considering purchasing a new or used Porsche. Wonderful experience!

Jo
Review №59

Steve and his team went round and round to discover a problem with the car. Without giving up, they figured it out and the car is now how it should be.

Ch
Review №60

Ask for Dominick. Very excited to be working for Porsche, knowledgeable, enthusiastic, great to interact with. Super nice guy.

Sc
Review №61

Should have written this with last year’s service as well, because service appointments are always first rate, very friendly, and efficient.I can’t say enough good things about the relationship with Porsche Towson. Has been top notch, and consistently so, for all five years since I got my car there.Sales and service both are superb. Hats off to Tom, Brian, Steve, Phillip, and all the staff I’ve dealt with.

Wi
Review №62

Very nice showroom, good selection of cars. Alfred is very knowledgeable and a pleasure to deal with

de
Review №63

Great service dept

Se
Review №64

We purchased a rare high-performance Mercedes wagon from 600 miles away. The process was painless and highly efficient. Steve, the general manager, and Porsche Towson did an exceptional job. We have no regrets and no hesitation in highly recommending both.

Li
Review №65

Picked up our Macan S today. Everyone was great. Matt and Steve were very attentive to all of our questions about the vehicle and addressed any issues we had in an extremely timely manner. We look forward to a continued relationship with them.

Pa
Review №66

Great service, worked with me and fixed my car right the FIRST time. Brian went to bat for me, now my car drives like new.

Te
Review №67

Great service from Steve ( the manager), Alfred ( salesman) and the business manager . BeautifulCar ( cayenne s) certified pre ownedWell done folks!

Ch
Review №68

Got a Maryland State Inspection. Very easy to do.

Da
Review №69

Steve, Alfred, and Tanya were very great to me. Would highly recommend them to anybody looking to buy their first Porsche. I also feel very insured due to unlimited miles protection for the next 2years 🙏🏼

Ha
Review №70

Their service is good but if I have to say disadvantage will be they are bit slow for communicate through email so I would prefer call who want to have a quick response~! I want to say big thanks to Matt and the finance manager Jackie for helping me out purchase a lovely vehicle from other state~! Other than that really nice and explain well~! :)

Ja
Review №71

Great surface Porsche Cayenne s Hibyrd was not running right it’s back in excellent condition now Thank you to the service department

Ja
Review №72

Porsche Towson had our car repair completed while we waited; were very courteous; and followed up with a call to make sure we were satisfied.Their consistency of always being at the top of their game is always appreciated.

Ph
Review №73

The service itself was fine. The time that was taken to have it performed could have, I think, been much less. As well, when I voiced my concern to the service writer, I found the answer I got to be very inadequate.

To
Review №74

Best Porsche dealership is US. If you are buying a Porsche this is the place to go. They can get cars no one else can. Staff is top notch and Steve Postal is the best GM I have dealt with.

Da
Review №75

Excellent ordering and sales experience for Taycan Turbo S. Towson Porsche caters to enthusiasts and provides unparalleled service.

Do
Review №76

Porsche dealer that was closer to me however the sales staff havent been helpful after the purchase. Was considering a Carrera4S but after my wifes experience with her Macan S I doubt that I would move forward. Not the kind of customer experience I expect from a luxury performance brand.

Da
Review №77

On Monday 11/2 I took my 911 Carerra in for a PPI inspection at Porsche of Towson for a guy interested in buying the vehicle. Tom the service advisor mislead me when I was physically at the location when I asked for a copy to be sent to my email of the inspection so I also could know what would my car need. I gave Tom my email infront of the guy who wants to buy the car and Tom agreed to email it. Two days later I call in because I did not receive an email. They ask for my name phone and email which bewildered me since I gave it to Tom prior. (Dealerships use CRMs to track customer data so there’s no excuse to loose my info). After the second time calling they said they would send it. Day later nothing is sent. I call in and talk to someone else who takes my info for the 3rd time (not tom). Then i get a call back saying I need to pay for a inspection report if I want my own copy. Very Unprofessional and I will be stopping by. the dealership later today to speak with the GM since I was mislead by this service advisor. Will never be patronizing the towson Porsche for service or sales again. They’re after your $.UPDATE 9PM 11/2To the GM. The owner consented in the office. The agreement was my Porsche would not be touched unless I would get a copy of that document. Shame on you guys for treating Porsche owners this way. Makes me think twice even considering you guys as credible for a PPI (considering I’d pay $250 for a inspection report which would be provided without having to put my car up in a lift (as it’s only had 5 miles added since). I will be stopping back the earliest Mr GM or owner is back and speaking to him face to face. I will also be emailing a screenshot showing that the customer DID CONSENT TO SEND IT TO ME. PORSCHE OWNERS!!!! GO TO LEN STOLER OWINGS MILLS PORSCHE OR EURO CAR HUNT VALLEY BEFORE YOU TRUST THIS SHADY SHOP

Ay
Review №78

Alfred was great!!

Da
Review №79

Always professional and smooth, thanks Mr Tom

Ad
Review №80

Porsche of Towson has consistently exceeded client service expectations. The staff is friendly, professional, and knowledgeable. They always make us feel welcome and special. From the lot attendants to the technicians and from the sales and service professionals to ownership, every encounter has been wonderful. I highly recommend them any chance I get.

Ga
Review №81

Fantastic experience overall. Very knowledgeable staff, great selection, and exceptional service. If you are in the market to purchase a new car, speak to Alfred; probably the best vehicle purchasing experience Ive ever had!

Dy
Review №82

Car was like new after service.

Ca
Review №83

Our experience with Porsche Towson was outstanding. Matt Dagostino was excellent and a pleasure to deal with. He was very knowledgeable and diligent. We will be back for our next Porsche!

Mo
Review №84

I cannot express enough how pleased I am with the exceptional service I received from Porsche Towson. Brian the service manager was a joy to work well and he took such great care of me! Ive never been there before as I just purchased my Panamera from another dealership last year but it was time for scheduled maintenance and my baby is sitting pretty and performing with world class care! On top of recieving exceptional customer service I was offered a discount on my bill which was so unexpected and for that I was even more grateful! If youre seeking exceptional customer support and world class service look no further!! I am not getting paid to write this review I am just a very pleased customer and truly wanted to express my overall experience!

Se
Review №85

Purchased a Mercedes E63s wagon from Porsche Towson. Steve Postol, the general manager, was my point of contact for the entire process from first call, follow up conversations, purchase and transport to my home. He is incredibly efficient. A truly painless process and made us very comfortable to buy the $100k vehicle sight unseen from 600 miles away. One of the best experiences I have had over the last 35 years and nearly 40 vehicles.

Ja
Review №86

Great dealer and supporter of the PCA.

Mo
Review №87

Great place. Brian has been fantastic with clear communication for my services. I have also received best quotes for my services at Porsche Towson.

Ka
Review №88

I had a great experience purchasing my new build Porsche 911. Alfred went above and beyond to make sure I was happy. He regularly called me with updates on my cars build progress and even called me while he was on vacation. I will be purchasing all of my future Porsche’s from here.

Th
Review №89

MacanWarranty not so goodDebating on electric car

Ke
Review №90

Was met on time. Loaner was ready, check in took less than 15 mins. Car was ready when promised and delivered clean. Service at Porsche Towson is always seamless. Its why I will buy my next Porsche from them.

Do
Review №91

I bring my car back to this Porsche dealership for service because of the customer service. It doesn’t get any better than having Brian as your service manager!

Je
Review №92

Very professional and courteous. Brought it in for a minor recall and they looked over the rest of the vehicle as well. In and out in about the timeframe I was told.

St
Review №93

Great service from Brian and team at Porsche Towson.

Da
Review №94

Compared to various luxury car service departments in Baltimore/Washington metro area which I had previous service with, I found Brian to be very knowledgeable and straightforward. Other service specialist were more like sales people rather service specialist. The explanation of costs, detailed work and possible additional issues were detailed via e-mail and text. Will definitely do the next service on vehicle with Towson/Brian.

Da
Review №95

Repaired my brakes promptly and professionally

Ti
Review №96

Second year annual service was done, in addition to minor issues with door squeak and paint finish on previously repaired part. All work was done very well, service staff was professional, and car was cleaned very nicely afterwards. Very happy!

Ro
Review №97

By far this dealer with Albert as my sales rep and Steve as the manager made the whole experience of buying my first Porsche absolutely painless. No gimmicks, no surprises, no pushes. Always willing to accommodate me in every single way, shape or form. I live in NY but definitely a place to come back.Julio B.

Al
Review №98

Brian is a great Service Manager, always takes great care of us!

Mi
Review №99

Have been taking my car here for service/maintenance for the past 5 years and their customer service has always been outstanding. Great communication throughout the entire process, if there is a delay they let you know right away.Another great thing is time efficiency, I usually make an appt before work or during lunch so I can drop off and get a loaner when applicable and get back to work. They make the process seemless that I am in and out of there quickly and never have to take a lot of time off work.The actual service work is also as expected, never had to call or bring back my car for the same issue. This is the only place I will take my Porsche.

Sh
Review №100

Always a wonderful experience... the sales staff and the service manager always go above and beyond the customer service experience. I highly recommend them to buy and service your car!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:700 Kenilworth Dr, Towson, MD 21204, United States
  • Site:http://porschetowson.com/
  • Phone:+1 888-290-2099
Categories
  • Auto parts store
  • Porsche dealer
  • Auto repair shop
  • Brake shop
  • Car dealer
  • Car leasing service
  • Motor vehicle dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:9AM–6PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Similar organizations