Bought radiator from them and it was bent sent back they sent to back one to big to fit my truck. Now I can not return it I made a complain and they told me they can not take the radiator back twice and advised me to sell it online. Worst service ever dont buy anything from these guys and if you do expect bad customer service.

My experience is with them 2014. I bought a 97 firebird which needed a new radiator. I ordered one with this company. (other then the idiot who didnt fully hook up the radiator hoses correctly where I had an incident of them popping off. My radiator came in and fit the way it was supposed to. It is still in my car doing well? I do not understand everyone who had a problem with ordering damaged goods or shipping? My radiator came packaged well undamaged met the vehicle specifications, holds fluids. When they shipped to me, it came with a return label automatically? So, when I ordered it if it was incorrect to send it back. Did the person who used to handle their accounts when I ordered quit or something?

Bought one radiator, it leaked in a year. Paid for another one to replace the defective and never got credited for sending the defective back. Now the replacement is leaking. I wrote them emails. NO RESPONSE! Just install a block of swiss cheese in your car it will hold water better. I wrote in my email to them I would give them a bad review. NO RESPONSE. So here it is! If you like unreliable parts in your auto this is the place for you!

Terrible! when I received my ignition coil the clip was broken. as I tried numerous times to call I was constantly going straight to a recording telling me to call back during business hours, while it was business hours, only to find out eventually through email that the service is down and can only communicate through email??!! eventually I got an email from fedex saying genesis sent a shipping label for me. mind u fedex is an easy half hour drive from me. so I get all the way out to fedex, send the part back and then am being told a refund can only be given when inspection is completed on the part! uhm, I didnt break the part so what inspection. open the box, see its still brand new, just broken and refund my money! too shady for me

Worst service in auto parts, wont answer the phone & sent tha wrong radiator. ITS A RIP OFF!!!! DONT DO IT

Theyve had my return for over a week and still havent even processed the return yet. Had to pay out of pocket for another radiator because they advertised the wrong radiator for my car and dont even carry the correct one.

Ordered a part. No part shipped, will not answer phone. Ripped off??

** this business is a joke scam**Wrong Radiator was delivered.. and when you call the customer service # its a recording only ever never ever ever even a message or a person.. just the same our hours recording..