The staff of the cafe are excellent and helpful. I went in a couple weeks ago and misread their menu, and ended up ordering coffee syrups in a smoothie. The girl behind the counter still worked with me to create a drink that honestly had no right being as good as it ended up. I havent had a bad experience here with the drinks, staff, or atmosphere. Great place!

The purified water had 2 dead flies. It’s absolutely disgusting. On top of that, there is this young man that can barely speak English. Pretty sure it’s the “Mexican boy” that everyone is talking about. I kept asking him if I could get a refund on my water and he said that he couldn’t since the flies were out of his control. Why do they got people who can barely speak English? Also, that young man placed his dirty hands on the tip of my bottles. It’s pretty disgusting as he looked filthy. When will they get new people at this place to take over?

Very filthy store with filthy people. They got kids working in here and don’t wash their hands. They also didn’t do anything about the dead flies situation again. It’s so gross. So gross. Really thinking about suing. One can really catch a MRSA

Staff is always friendly and helpful. New floors look great! Cant beat the quality of the Water and the price per gallon. They even carry your bottle to the car!

Store is extemely clean and the staff is very friendly. Staff is so helpful and willing to take the water to my car. I love this place and highly recommend it.

I have been a customer for the past 16 years. The quality of the water and ice is unmatched. The owner is amazing and works very hard. I appreciate having such a quality small business to shop at.

Great water! Great snacks! and AMAZING service! This is the only place i know that sells Alkaline water for just under a dollar per gallon and purified ice. Employees offer exceptional service and help load bottles into cars. One employee in particular is bilingual which is great for a better customer connection and an overall great experience. Would definitely recommend for delivery service as well! 😊

The staff is always friendly and helpful even when the lobby is full! They always help get the water to your vehicle! Ive never had a bad experience at Crystal Clear Water & Ice and am proud to be a customer there!

This store was recommended by a neighbor for their water and smoothies. Thank you Nick as you were right and much thanks for the friendly and excellent service by the staff there!! I will highly recommend this place to others. Thank you Crystal Clear Water & Ice. You’ll be seeing me around!

Markus Santiago review.Dead flies, did you take pictures of these flies? Inside new water bottles? those are new water bottles that are capped and sealed.  If you have flies in your water bottles, they offer a service for a extra charge, they will clean the bottles with Vinegar. It is recommended that you do that weekly to keep yourself safe.Moldy smell...did you know that Good clean water smells good. It does not smell like chlorine, dirt, lake or what ever toxic chemicals the cities put in the water to make it safe to drink.  Apparently you were not wearing your mask either. If you did have your mask on, you need a new one, because the smell was coming from you.Employees not wearing masks...Tri County Health Department issued mask mandatory for schools, Healthcare Facilities. So if you pay attention to mask policies they are not mandatory. However nobody will ask you to take your mask off.Talking, we call that Customer Service. Customer Service is when you build a repor with your customers by talking to them. If your not the talking type, then dont stand around and engage.Filthy...Tri County Health Department didnt find any violations on their last Health Inspection.  Would you please clearly explain what you consider filthy, and provide accurate pictures.Your gonna sue...if you cant afford the water. You can always drink your cities water.

I have to say this is a wonderful business, I want to personally thank Oscar you are amazing!! Thank you for the excellent service you are a wonderful young man and I’m so pleased with the service you provide, You have a heart of gold and god honors that! During COVID and around Christmas I was low on money and couldn’t afford to get my water delivered, So the manager Lisa was so kind to pay for my water! Isn’t that AMAZING?! I pray for God to prosper kind people like this. This business is so great I would highly recommend them. I have been a customer for years and don’t ever see myself leaving because the service is so wonderful. I also would like to add that regardless of my location they still deliver! I was in Lone Tree and lived on the third floor and me being a pregnant single mother they brought it to my front door thank you Isaac now I’m in Erie and I’m still so blessed to have this service.

Been a customer well over ten years and have nothing but positive experiences each and every time I am in the store. Oscar is amazing, helpful, and has tried going beyond and above every time I have been in. If the store is busy, he will drop what he is doing to help get customers going and taken care of. It’s really sad to me that people would take time out of their day to demean and ridicule another human being trying to make a living and support themselves, especially one that is a kid, and post negative comments on social media. It is so easy to hide behind these reviews, but it’s speaks volumes to the kind of people they are.

Always great service and they make the best macchiatos!

What a random Saturday. I didn’t have a great experience today. I’ve been coming here for a long time, almost 3 years, but today my spouse and I felt so uncomfortable. Oscar made us feel very uncomfortable by saying random things to my spouse and I. Oscar mentioned randomly that giving alkaline to dogs can practically kill them. He also pretended to not know that we were together, when he clearlyKnew that we were together and in the same car. As I said, my spouse and I have been coming for 3 years now, and this is our first time feeling very very very uncomfortable. Don’t think I’ll be coming back again. It only takes one time to make someone feel uncomfortable, Oscar did just that.

Best place to get not only water but also a snack!! staff is always so kind and very mature!!! i always get help carrying water to my car which is greatly appreciated!!! my favorite spot to get water and a smoothie!!

Always great customer service! Friendly staff every single time.

Dead flies in water gallons and moldy smell inside store. staff doesnt wear masks and doesnt stop talking. should sue this place. filthy.

This place is amazing, always friendly service and great prices. Lisa is especially amazing, she made a last minute delivery for us and was a huge help! Thank you!

Great water great service!

I always get my water here. Its a trip. But I make it

There is a little Mexican boy that works there and handles the water bottles. He’s so annoying and rude. He shouldn’t be working there. Hopefully he leaves soon. I’m sure I’m not the only one that knows about the Mexican boy who carries out the water.

I have found my new place to get water and block ice. Their service is top notch. They even took everything out to the car and put it in the trunk for me. There prices are great for the quality of there products. What a great addition for Thornton. Well done Crystal clear water and ice!!

Love utilizing this small business. They are always quick and helpful

I always believe if you find a great local small business you should show your support! Always friendly !!! Great unique gift items! Water and ice delivery! ( if you want to really love drinking water ... check out this business!!) And... the best sugar free vanilla late!The owner and staff are always helpful.

I cant say enough wonderful things about this store and its staff! I love the water so much I have it at home and at work. Their new addition to add the coffee/smoothie shop was brilliant. Their food items are great too, highly recommend the pretzels and churros. Thank you for the great customer service over the years.

We get bi monthly delivery of water. They are easy to work with and communicate via text, which makes ordering so easy. Highly recommend their service.

Thank you for your kind service. Wife, daughter, and I, love your water and will always continue to buy....... Good, clean, affordable water from you. You always have a clean store when we come in. We wont buy water at any other stores, only your store. I hope nobody ever gives you negative reviews, because you guys are always friendly and courteous by bringing out water to the vehicles and youre never angry, snooty, or rude. God bless you guys. We always refer everyone we meet or know to you guys.

Thank you to the owner for accommodating my family and I on such short notice. I just contacted her on Sunday with my interests in delivery. A dispenser and 3 water jugs. Not even less than 24 hours later Monday mid day, the delivery man brought it to me. I have always seen this company’s building growing up, but never went in. It was meant to be when I stumbled across their website, looking to replace my monthly water bottle runs to the grocery store. Very, very pleased!! And to top it off! I had my first 2 glasses of water and I feel like I had an IV placed for hydration!Aside from, my little girl and I went into the shop, staff was friendly, communicative, the place was clean and the atmosphere was all around wonderful.Thank you!! We will be back in often!

Great place for water. Staff is always great

I love this sweet little shop! The service is wonderful. The snacks, smoothies and treats are delicious, and if youre looking for a unique gift, they offer a plethora of other products by small business owners in the area. A true gem of a place!

Best water store in town! Amazing employees, they are so nice and helpful. Great quality of water and ice! Great prices too! 10 gallons for about 8$ which will last us a couple of weeks. Very much worth it! We are regulars, we always come by and get alkaline and ozone water and they never disappoint! They also have a great selections of drinks and snacks! They have the most amazing salt lamps that will purify the air and get rid of the negative ions. Natural lotions and soaps. Great knick knacks! Water bottles and water accessories! Love this place! I definitely recommend stopping by!! (:

We have been coming here for several years and love the customer service AND the water. I will not drink water from anywhere else. I recently moved to Lakewood but still come and fill my jugs every 2 weeks. Worth the drive for sure! Thank you for many years of wonderful service and great tasting water!

The customer service has always been top shelf. Our older 2 daughters studied karate across the street and our youngest dance next door. Crystal Clear was always understanding and supportive of the young athletes. I highly encourage anyone to support this great local business.

Excellent and reasonably priced filtered water. They are now a staple of ours in the house. Good deals if you pre pay. They also have ice using the same purification process.

Very friendly and helpful staff!!

What can I say, So conviemt, so awesome. Alkaline and ozanted water for a good price and great storefront and snacks. Where I am from there is no place like this. The only place I go and you should go for good healty liquid life :) Keep it up guys!!

Wonderful water and now pastries and coffee too. Nice people and great service! Ive been a patron for several years now and Ive always been happy.

Employees are very friendly and welcoming

Great little local place to get delicious bottled water and the cafe offers great drinks and snacks.

Great water store and now has a coffee/smoothie section to unwind and refresh while out shopping. Or a good place to meet the ladies for coffee and conversation.

Me and my son have been buying our water here for several years now. Every single time we have gone in we are greeted with a happy smile by a friendly employee. They have always been helpful by helping us out to our car with our water bottles. Some of the best customer service around!

My daughter and I love the choice of drinks. So good!!

They have always gone out of the way to provide awesome service. The water is great, the prices are reasonable and I can not say enough great things about them.

Love love this place!! The best frozen coffee drinks!

Best place to get water! The owner actually cares about your experience in her store!

I havent tried the water, but both the food and drinks are amazing and the wait time is nonexistent. Great selection and I would highly recommend the smoothies.

The owner delivers ice to Boss Liquors daily. She does a good job and is reliable. Prices are good as well.

Great service and really good prices. Love the Alkaline and ozone water.

This place is awesome.. great tasting water. Get a water card and save even more on the already great prices!

Great tasting water and the young staff are polite and helpful well worth the extra drive

Awesome water awesome place the best water around

Great shop. Fantastic drinking water, ice, huge purified water smoothie selection, and much more.

I absolutely love that they have Alkaline water plus their service is outstanding!

Great small business, very good deals, support this wonderful small business!

Crystal Clear Water & Ice, LLC has been delivering our water for many years.Great company, great people, always reliable rain or snow our water gets delivered!!!

Theyre always helpful and friendly here! Great company, values and of course...water!!

Love small family owned businesses. They make the world go round and this one keeps you hydrated too.

Gorgeous relaxing place with very Zen artwork decorating the walls

In business since 2003 selling Purified, Alkaline & Ozonated Water. The best Ice in town....good price and its purified ice so it tastes amazing!

Always great service.

I always find friendly customer service

Good water, quick service

Always great help and friendly staff!

Water is great here, need one in Aurora

Very poor customer service.

Great service!

Best water

Support local businesses

Beat tasting water around