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Taylor Collision Center
12500 Telegraph Rd, Taylor, MI 48180, United States
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Taylor Collision Center
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Ch
Review β„–1

K. C. And the Aweome Ladies here helped me out. I had a car door handle come off, I brought it in for repair and they help Me within 10 mins. I highly recommend πŸ™ŒπŸ½πŸ™ŒπŸ½πŸ™ŒπŸ½πŸ’œπŸ’œπŸ’œπŸ’œπŸ’œπŸ¦„πŸ¦„πŸ¦„πŸ¦„

Mi
Review β„–2

Casey - Yolanda- Nicole and the crew are ALL amazing!!! They are very professional and personable! They communicate and keep you updated on the progress of parts etc - the work is INCREDIBLE - HIGH QUALITY on everything! I have used this shop MULTOPLE times and have referred them to MANY people! HONEST - TRUSTWORTHY - PROFESSIONAL - EXCELLENT QUALITY in everything they do! They take care of it ALL! They are a FAMILY and that make a HUGE difference in very aspect! If you need anything - reach out and they WILL make it happen!

Ma
Review β„–3

Took Explorer in for dent and scratch repair and first attempt left a clear coat drip. When they attempted to remedy it didnt go well so they re-did the entire job to make it right. Took a couple extra days but owner Casey wanted it right. Appreciate his taking ownership and ensuring the job got done properly and wouldnt take any money for the job due to delay and inconvenience. Mark Z

Ro
Review β„–4

Had my wife’s 2012 Fiat 500 Gucci painted and detailed. Beautiful work. The Gucci decals had faded. Taylor Collision brought in a paint specialist and matched the Gucci colors perfectly; and hand-painted the stripes where the decals used to be. Excellent precision work. I highly recommend Taylor Collision. Casey and Yolanda are very nice people who gave great customer service.

Ah
Review β„–5

If youre looking for a collision shop who is going to get the job done right, this is the place. The staff was friendly, and welcoming, and I felt like they genuinely cared about me. KC was helpful throughout the entire process, and the two women in the lobby helped me with all of my concerns and questions which I had. I went there to replace a front bumper, and my car was returned to me looking better than it ever did. The body work was great, the paint was matched to perfection, and everything was done in a timely, organized fashion. I appreciate the work that KC and his team provided for me, and I will be returning here if I ever need any collision work done again.

Vi
Review β„–6

Yolanda was very nice and very helpful. Would recommend

Ma
Review β„–7

Highly recommended I give them a 10 if I could. There are very professional from start to finish.They kno that being without a vehicle is difficult. They handle it all from start to finish. Very stress free. Thank you Taylor Collision πŸ‘Just Nails by Marie Oak Park MI

Ah
Review β„–8

Its my first time here and its the Best customer service I’ve ever seen in a collision shop!They replaced my driver side mirrors for less than 20 minuets.The guys are professional, honest, use genuine parts with a lifetime warranty on the labor and their prices are fair for such serviceSo happy with the service

He
Review β„–9

The work is fantastic quality! It looks like a brand new car. Yolanda will make sure you get taken care of.

M
Review β„–10

Thanks to all the staff for the great job you performed (Body Work) on my 2019 Chevrolet Equinox on Thursday March18th, 2021. I would and will recommend you to everyone I know who needs or may need work on their vehicle.Again Thank You!! d:-)

um
Review β„–11

I am New Jersey resident and was visiting my inlaws in Michigan, I got involved in accident and needed fast and professional help. My cousin recommended me this place and whole staff really helped me out in every way possible, specially KC is really nice guy and willing to help, he has very good attitude.. I highly recommend this place if you got involved in collision and need help ....

Un
Review β„–12

Their service was amazing. The wind blew my door slightly out of alignment so I went to them to have my door adjusted and braced for a semi-costly tab. They not only aligned my door quickly they didnt charge me a thing! The secretary was very professional and kind!! Definitely recommend these guys!!

Vi
Review β„–13

I’m completely satisfied.

Sh
Review β„–14

I needed a pretty bad front end repair done on my 1993 Miata, I was very surprised to see all the body lines perfect and the paint flawless, also they got the car done in less than a week, I’m sending every car this way!!!

Da
Review β„–15

The best place to go for collision repairs excellent customer service and friendly staff

Ri
Review β„–16

They did a great job on my vehicle looks brand new The owner was very nice and caring. They have excellent customer service and know how to treat their customers. I recommend to take your care here. You will not be disappointed.

Ke
Review β„–17

I honestly couldn’t be happier with the service I received from Taylor collision. From start to finish everything went amazing. My sons truck was rear ended and the work was just top notch. The staff was very friendly and great to work with. When I picked the truck up it was cleaned and detailed . They went the extra mile and for that they will always get my business. Thank you Taylor Collision for making this a great experience! Sincerely Ken Bazzy

Mi
Review β„–18

Big thank you to Taylor Collision!! I’m from out of state and had a minor accident that messed up my front bumper and hood. They were able to get my car done in time as I’m leaving Michigan. My car looks and feels brand new! I had such a wonderful experience here. Definitely recommend!!

Ma
Review β„–19

Great service excellent staff

Ro
Review β„–20

πŸ˜’

Na
Review β„–21

Best place to have your car repaired,my teenagers have wrecked the same SUV 3 times and each time Taylor collision has repaired it,and each time it comes back looking wonderful. Thank you so much TCCπŸ˜πŸ‘

Be
Review β„–22

Go Go and Go I was Referred to KC from a good friend of mine and they did not disappoint I was a little worried because I have a 2020 Range Rover and I didn’t want just anybody touching it but long story short I went The receptionist was so warm and sweet and kept a smile on her face I sat down with KC and he said your in good hands I got a great estimate and gave up the keys I got a loaner and two days later I got my truck back and you can’t even tell anything ever happened to my truck I wont go anywhere else I’m a customer for LIFE and will refer all of my friends and the place is VERY PROFESSIONAL

Th
Review β„–23

Just had collision damage repaired on my 2018 F150. The quality of the work was excellent. The staff was friendly and knowledgeable. They even detailed the exterior. I would highly recommend this business.

Da
Review β„–24

Clean, professional location and staff. I only went for an estimate, so cant speak on their body work.

ja
Review β„–25

Fixed my friends truck in a week and it looks great. Highly recommend this shop.

Do
Review β„–26

They are totally awesome!! Yolanda is THE BEST!!!

Ja
Review β„–27

I dropped off my new car after it got an unfortunate door ding. Taylor Collision brought it back to manufacturer quality in just a few days.

Jo
Review β„–28

KC at Taylor Collision is the best hands down. They are so accommodating and you leave your car in goods hands with them. This is my second time using them and I must say this will forever be my collision shop. My truck comes out looking better than new every time. It’s not a good thing when your car/truck needs repair, but you feel so at ease at Taylor Collision. Give them a try and I guarantee you will not be disappointed. The best hands down.

Mo
Review β„–29

Professional, Excellent customer service. Fixed it like it never happened.

Me
Review β„–30

When I walked in to taylor collision the staff was so nice and friendly. I went there to get my whole back end fixed on my car. Taylor collision made the experiences go every smooth and easily.They even set you up with a rental car( only $50 deposit)The only thing they need to do more is just give more updates on how long they keep your car for.Other then that they were great !!When I got my car back I was so happy with the job they did..πŸ‘πŸ‘πŸ‘

jo
Review β„–31

Best collision shop in town, KC is the best

Ni
Review β„–32

I went up here today for a quote on replacing my moulding I purchased for my windshield on my Explorer. I didnt trust myself to install it properly and wanted a professional to do it. I was here for maybe 10 minutes and they fixed it at no cost to me! Excellent customer service! Would definitely recommend! Im so grateful!

Jo
Review β„–33

Taylor Collision Center went above and beyond to repair my 2020 Dodge Ram. To say that I was pleased with their service and the helpfulness of their staff is an understatement. Very professional and prompt and I highly recommend them. Thanks again!!

Ch
Review β„–34

Polite. Professional. Attentive. Quick to help with an immediate estimate, quick quoting, timely scheduling and the best price based on multiple quotations from other collision shops. On top of that, the completed work was exceptional. Lastly, want to thank the ladies in the office. They were fantastic to work with during the process. Thank you again.

Al
Review β„–35

Really nice team, perfect on time they will make sure u dont leave the shop disappointed, my car was there for a couple days so they gave me rental to use so i can get to where i need to when i got my car the work was a professional nice work i really recommend this place if you are looking for great work to be done on your car

Br
Review β„–36

Clean shop and friendly staff!

An
Review β„–37

I had a truck that was wrecked, they made the process hassle free and I am happy with their work, I was out of town the whole time the truck was being worked on and I didnt receive any call with any problems, they truly took care everything

Ze
Review β„–38

This is by far the most accurate, efficient, and honest collision shop I have stepped into. This was my second time at Taylor Collision getting work done on a lease vehicle. Their integrity in finishing your vehicle on time (usually sooner too with my experiences), the honest pricing, and the excellent work done has made this shop the only one I return to and recommend to friends and family. Thank you for offering smooth and reliable service in our busy days!

T
Review β„–39

KC’s customer service was great. He stood behind his work. Had a little issue, but he took care of it and the body work quality has been great. I would recommend giving him a chance to fix your car.

Jo
Review β„–40

I had a car accident and got screwed by the other driver, my insurance company and the police. Taylor collision were the only people it seemed were looking out for me. I will never take my car anywhere else. The help with the deductible helped me so much!!!!

Ha
Review β„–41

Great place, great prices, no b.s wonderful staff. Make you feel right at home

Am
Review β„–42

I am one of the pickiest people with a great eye for detail when it comes to body/collision work and I must say, I was very amazed with the great work the guys at Taylor Collision Shop did on my truck.1. Great price - very reasonable2. Great service - respectful and professional3. Took them only 1.5 days to do a great amount of work and paint4. Vehicle came out the shop just like it looked when I picked it up the first day from the dealership.Definitely would recommend to everyone in the metro Detroit area looking for a good collision shop!

Ma
Review β„–43

Jesse and his twin sons are amazing talent. They will work with you and he is honest and fair. I am a returning customer after a recent perfect job on a brand new jeep, I could not tell what we did to that vehicle.

Ka
Review β„–44

Great customer service and fast detailed estimates

Jo
Review β„–45

I went to taylor collision to get my bumper painted on my cadillac, i can truly say im happy all the way around my bumper looks new again customer service was excellent & everything they said as far as price to when my car was going to be finished was on point i will be going back to get my pinstriping done hopefully i wont need any body work done but if i do ill be going back to them .

Se
Review β„–46

The folks over at Taylor Collision are so professional, the service was great and my truck was done promptly. Sad to say this was my third time there but every time they’ve done excellent work.

Gi
Review β„–47

They worked with our deductible and have is our truck back cleaner than when we dropped it off. Ill definitely go back. Worth the drive from Toledo!

Jo
Review β„–48

My experience at Taylor Collision was the best I’ve ever experienced. The staff were awesome. Can’t express enough how pleased I was with the work that they done to my truck. I was blown away when I picked up my truck from them. My truck looked like a brand new truck.

Sy
Review β„–49

Took my Toyota with considerable work, very satisfied with the repairs. The owner even took care of the minor work not covered in the insurance estimate. Great guy to deal with.

Br
Review β„–50

They are quick to get the job done. They have wonderful staff and great communication with any details. They have my highest regards!

Ma
Review β„–51

My car was there and ready to go. Fastest Ive ever seen. People were friendly and professional. All over a wonderful experience

No
Review β„–52

Great service and very prompt! The staff are very friendly and attentive. Definitely recommend!

Da
Review β„–53

We picked our truck up from Taylor Collision today, I am just amazed at the quality of work! Our Truck looks like it was never hit, the paint is flawless! The office gave the best customer service ever!! I called a zillion times to ask questions, to check on progress and to see about insurance. Yolanda and Nicole both were super helpful! They were organized and knowledgeable about the entire situation from start to end! They helped us were the insurance stopped, example with the rental car, they set everything up with that and made this disaster (the accident) into something that just wasnt THAT bad. I highly recommend them!

Ka
Review β„–54

My front bumper was hit. And they got my car looking back to normal in no time. They gave me awesome cash quote that I couldn’t refuse. And they service was great! Thank y’all so much

Ke
Review β„–55

1st time I used this shop and it wont be the last! Original est. was 2 weeks, it was done in 7 days and that was replacing both cab corners and both rockers. My truck looks as good as the day I bought it. Stop in and talk to KC and the girls up front theyll treat you well.

Al
Review β„–56

The Service at Taylor Collision is very good. The owner and the staff are very professional and know exactly what their doing. They are all very courteous and respectful and do an extraordinary job with their work. Very friendly environment and they get the job done the right way. I would highly recommend this place to others.

mo
Review β„–57

One of the best collision shops I have ever been to. Never thought I would be able to give my car to someone and get it back even better than brand new! They were able to get me into a rental car for the weeks they had my car. The owner himself was helping me out step by step and updating me through out the process and also a worker by the name of Yolanda was more than helpful, I highly recommend this collision shop and thank them for everything they have done for me!

Mi
Review β„–58

Yolanda and Nicole were awesome in customer service. The shop went above and beyond my expectations. That shop took care of my deductible for me I would highly recommend for any future customers.

Re
Review β„–59

Best and quickest service!! Picked up my car looking better than ever, washed, vacuumed and bodywork looked amazing. Highly recommended place to take your car to.Thanks againSusie

Ma
Review β„–60

They did an amazing job on my car the owner was very helpful in my situation with them the woman there Yolanda was great and had me updated correctly with everything on my car but the other girl at the front desk was giving me the run around and false information if it wasn’t for Yolanda things and my attitude I’m sure would have been terrible so this place should be happy to have her cause the other woman I’d horrible with information and updating people

Br
Review β„–61

Very happy with the job Taylor Collision Center did on my car. The price was very reasonable and they had my car back to me in 3 days. I will definitely use them again if I need work done.

Na
Review β„–62

Great customer service. They took great care of my car while it was being repaired post accident! Definently would refer everyone here!!!

mu
Review β„–63

What a great place to go if your car is ever wrecked. They have a Rent-A-Car place next door. They will pay your deductible or pay for your car rental no matter how long it takes. The owner is a very nice gentleman and the front desk girls are friendly. Their work is also phenomenal. Will always go there if needed. And with teen drivers in the house, probably sooner than I think

la
Review β„–64

Highly recommend this collision . Listens to all concerns and fixed everything perfectly . If I could give it more then 5 stars I would. Thank you so much !!

Ya
Review β„–65

One of the most honest and trustworthy businesses I have seen.I took my car to this collision center, after another shop came up with a 2k repair cost when they renewed my tires.When I brought the car to Kasey (the owner of taylor collision center) he examined the car right away. I was hoping that he would be able to do the repair at a less cost. Not only did he examine the car at no cost, he even told me that there was nothing wrong with the it. To reassure me he even performed a test drive and took his time to explain to me that I have nothing to be worried about and that the car was in great condition. After weeks of desperately trying to come up with 2k and getting possibly robbed, I cant express my level of relief and gratitude for him.There are not many people in this business that do an honest job, Kasey is one of the few exceptions.Thanks to Kasey, the hard working crew and the lovely ladies at the front desk!

Ma
Review β„–66

I was rear ended. The first collision shop we went to suggested changing the whole back door on my RAV4. Taylor collision center said they could fix it. Well they did, they also did a great job. The car looks like new and the door mechanism (open/shut) works just fine! They saved us from having to pay for a brand new door. The service was good and timely. I’d definitely recommend them to family/friends. They’re good at what they do!

Se
Review β„–67

Helpful staff, kept me appraised of any issues on the repair, generally friendly.

Gl
Review β„–68

Best experience ever! Staff is AMAZING and accommodating! My vehicle looks brand new!

Me
Review β„–69

This is the second time I have used Taylor Collision and I cannot speak highly enough of the quality of work and their staff. Yolonda is fantastic and has taken such great care of me and my SUV. Cement fell onto the roof of my SUV and they made it look like new! Then when I hit a deer I went back and they made all the repairs at an excellent price which they stuck by. I highly recommend Taylor Collision.

Ch
Review β„–70

I took my SUV to Taylor Collision after damaging it pretty badly on the drivers side due to an accident. I was utterly AMAZED when I picked up my truck today! My vehicle looked BRAND NEW and there was no trace of my truck being in an accident. Also, the Folks at Taylor Collision were all Professional and Friendly and they provided me a beautiful brand new loaner car ( free of charge) while my SUV was out of commission. I will definitely recommend all my Family, Friends and Coworkers to take their cars to Taylor Collision! I rate my overall experience with this company as an EXCELLENT & a WOW...

Jo
Review β„–71

Great, fast, friendly perfect service. Staff is the best

Sh
Review β„–72

Yolanda helped me contact my insurance company and gave me all the proper paperwork I needed. I was a little worried about the amount of time it took for the work to be completed, but when I picked up my car, I was satisfied.

Al
Review β„–73

I have been taking my cars to Taylor Collision Center since it has been open. Very professional, honest staff. Recently took my Durango in, due to a Michigan deer attack...they did an incredible job! Highly recommend this collision shop.

Ch
Review β„–74

I want to thank personally Yolanda, she guided me through the process from the beginning. I didnt have to worry about a thing. She arranged towing, rental car ( so convenient that enterprise is right next door) and dealt with my insurance company. They were thorough and such great customer service. Nicole as well was a big help, she kept me updated on the progress with my car. Picked up the car today and it looks brand new!!! I highly recommend Taylor Collision if you ever unfortunately may need to use them! Thanks again for making the process so easy!!

St
Review β„–75

My car was in the shop for about a month. They did an amazing job. My car looks brand new.

Ma
Review β„–76

Great staff wonderful job! Would defiantly recommend to others especially for your β€œexpensive” vehicle that is hard to trust with just any place!

Ja
Review β„–77

Taylor Collision treats customers like friends. They did work on my new SUV for free, couldnt believe it. Never been treated so good by a business that needs to make money to survive.

Ja
Review β„–78

Great work and great people here!

Mi
Review β„–79

Great place, helped with my mini tort. Awesome

Ha
Review β„–80

Great people. Quality Work. Very pleased with TCCs service. Will recommend to others!

el
Review β„–81

Do not waste your time and energy here unless you want to argue and keep taking your car back. While my car was there I did not call one time to check on it because I didnt want a rush job. My front end and right side was damaged and my car was only 3 weeks old at the time it was hit. My goal was to let them restore my car back to new. When I saw my car it looked like it had never been hit but it drove like it was 1999. It was too late to take it back so I called first thing in the morning and Yolanda answered and said we didnt even drive your car so there shouldnt be damage . I was confused . Why wouldnt you test drive a car that you repaired. I could barely stop in my car. Every turn I made sounded like a wheel would pop off. This company told me to call the insurance company or use my warrantyπŸ€”πŸ˜’ after they had just been paid to fix my car. After multiple calls to different places she finally decided she would provide me with a rental and they would have the Chrysler dealership look at it. My car was ready the next day. She said nothing was wrong everything came back great. She handed me the diagnostic from Chrysler and it said failed safety test and that that had to align the car to Chrysler standards as well adjust suspension. Why would she continue to lie but hand me the paperwork that said otherwise. I didnt even say anything to her at the moment because I wanted her to think she got away with something. I read everything, especially when money is involved. Dont waste your energy here! Go to the dealership and get it done right without the hassle of the back and forth and the lies !!!

St
Review β„–82

Horrible paint job.. Took my truck back twice still same issue. I Took my truck somewhere else paid out of my pocket to have it done correctly. Amateur hour....

HA
Review β„–83

HI I AM HARVINDER SINGH,, I AM GIVING TAYLOR COLLISION 100% MARKS FOR THERE WORK, THE OWNER IS VERY HELPFULL AND VERY GOOD IN FIXING CARS AND ON TIME.. I M VERY HAPPY WITH THEIR WORK. GREAT JOB DONE πŸ‘

Ms
Review β„–84

Very friendly and honest...had to get a quote for front end damage.

h
Review β„–85

Very friendly staff, helped me with my deductible and gave me a free loaner car. Would highly recommend.

Am
Review β„–86

I had the unfortunate experience of dealing with their RUDE manager, Yolanda Tonero. How is it that someone can run a business and have no customer service at all? I will never take my car here ever again and I will not recommend this place to anyone. Taylor Collision Center has lost a customer and I will make sure all of Taylor knows it.

ni
Review β„–87

Great place treat u like family

Ir
Review β„–88

Very satisfied, very prompt and pleased with their work!

Am
Review β„–89

Great service and Wonderful staff. My car looked brand new😊😊😊

Ry
Review β„–90

Did a great job on my car the wife crashed

Ab
Review β„–91

Great service πŸ‘

on
Review β„–92

5 Star for sure.

Ca
Review β„–93

Excellent service

Ta
Review β„–94

Great management, great service

Ma
Review β„–95

Youlove them

Ah
Review β„–96

Nice.work.beautiful Job

Information
41 Photos
96 Comments
4.7 Rating
  • Address:12500 Telegraph Rd, Taylor, MI 48180, United States
  • Site:http://taylorcollisioncenter.com/
  • Phone:+1 734-992-4304
Categories
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:9AM–1PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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