Spoke with the warranty department once and have not been able to get an update since. I have called a few times and been told someone will call me back but noone ever does. Can someone give me an update and let me know what is going on?

This company from the top down is top-notch! My recent encounter with multiple employees was awe-inspiring to experience. They were all extremely helpful and very knowledgeable in their fields. Communication was phenomenal and turnaround time is perfect. This company is a must for countertop purchase and install!

The worst customer service that I’ve ever experienced - our builder sent us to American Countertop Inc. to pick out countertops for both our kitchen and bathroom area. We should’ve been weary when we called numerous times to set up an appointment and no one would give us a call back - I finally was able to get ahold of the owner and we accomplished to set up an appointment. The day of our appointment the receptionist was rude, the owner treated us as if we weren’t valuable enough for his time... We left with a couple of samples and very disappointed on the way we were treated - we also felt as if we were being kicked out the door. We came back to discuss one minor change and waited in the lobby for over 20 minutes without anyone asking us if we needed assistance - we decided to walk out and will not do any business with this company.

I was given a quote for new granite countertops by the contractor remodeling our kitchen. I called American Countertop, Inc. to schedule installation. I was told that the sales person I wanted to speak with was on vacation and that my information would be passed along to a different sales person. No one ever called. I went online and submitted an online contact us form with all of the specific details and still received no contact. We used MJR Marble and Granite instead because they returned our call immediately, began the project the day after we called, and beat American Countertop, Inc.s estimate.

ABSOLUTELY the best top shop in town!!!

Thats where I work

Nice