user
Orion Motorsports
1215 S Monroe St, Tallahassee, FL 32301, United States
Appearance
Orion Motorsports
Comments
Bs
Review №1

Yes the tag goes to the bike. Orion is fair and easy to work with, has competent staff. I feel like I can trust them. I bought another Beta to go with this one. No problems out of either. The RR is relatively stiff and agressive, like a motocrosser that pulls down low. It tolerates slow riding but always wants to be accelerating. The Xtrainer is more docile like a trail bike. It beats you up less. Both are super fun and make a regular dual sport seem like a pig.

St
Review №2

I worked with Kaylan at Orion. She and her team was very knowledgeable and friendly. I bought 2 jet skis and absolutely love them. I definitely recommend Orion Motorsports.

na
Review №3

Thanks to everyone at Orion but a special thanks to Kaylan for making it happen appreciate it

ja
Review №4

Great price and awesome customer service!

Ya
Review №5

Sales team have been there to help every time I needed help knowledgeable friendly and reasonably priced. Even same day service more than a few times!

郭德
Review №6

Rich is really nice and patient!!! Spend almost 2 hours helping me!

Be
Review №7

I would be negligent not say the sales team and technicians truly are the best. I’ve been going to Orion since I moved from South Florida three years ago. Honestly, their pricing is competitive to say the least and they treat you like family rather than just a valued customer. Bike sales pricing is the best in a 100-mile radius (verified) and their service department is truly awesome. Special acknowledgement to the Suzuki Guru Chris who’s also the Service Department Director and Orion for reviving my bike before a long seven-hour trip back home!

Li
Review №8

It was an awesome experience at Orion Motorsports the best customer service Ive had in a long time really down to earth and would do anything for their customers.

Da
Review №9

Great customer service and friendly atmosphere! First time in the store and I purchased an amazing CanAm UTV! I started out asking Rich questions and he was very helpful and knowledgeable! Orion then greeted me and took time to explain my options as a buyer and he was great! I was sold! Finally Kaylan walked me through the paper work with professionalism and an amazing smile! It was so easy! Thanks again!

Lo
Review №10

Great team to work with!!! Kalyan made it super easy to complete the paperwork and drive off with a new seadoo!! Love working with all of them!

We
Review №11

My experience at Orions Motorsports today was excellent. Will recommend others to shop there.

Ch
Review №12

They were able to resurrect my 2000 CBR 929. Great guys/gals to work with!!

Al
Review №13

Went in looking for a tiny spring for an r6 and he knew exactly what I needed. Very knowledgeable and friendly, I Highly recommend their service!

Cr
Review №14

The lady I spoke with to find out about their products was not very informative or helpful and frankly she was impersonable and It didnt help bring me in. Someone should tell this lady she is the companies first impression if theyve never bought from you. So fix your phone training.

Pa
Review №15

Terrible service department. I brought my motorcycle to get repaired on November 24th of 2020, and it is now January 22nd 2021. Almost 2 months and I called up there 4 times to get an update on my bike and was always told I would get a call back, and nothing. Finally I had to go up there and just get my bike and was told by the service department they were riding it fine. Sure enough I go to ride the bike and it still will not idle right, and the engine will still keep dying while riding at normal speeds. If you want quality repairs for your motorcycle, four-wheeler, jet ski, whatever...I highly recommend you go somewhere else.

He
Review №16

Purchased a can am definer and we love it, we live 2 hours from this location but no one could beat there price. The staff was friendly and he went over everything we needed to know before we left so I give them 5 stars check with them before you buy anywhere else.

Ch
Review №17

Its been an honor to befriend the owner of Orion Motorsports Orion when you have good people you have good service and Good Times...SEND IT...

Ni
Review №18

Drove from Valdosta to purchase a new sea doo waited for everything to get done owner walked me through all the stuff with the jet ski. They forgot to put the fire extinguisher in it and also the tie downs for the back of the ski. Owner said they put 4 gallons of gas in the jet ski. I get home and to the lake crank it up first thing it says is low fuel. Then getting done at the lake I notice my tire on my trailer which is brand new I purchased from them as well is on backwards the valve stem was on the inside. Asked the owner about that he said that they don’t install the tires on the trailers which is a lie. Call owner to let him know he says all that’s minor stuff which is but not when you spend that kinda $$ on brand new stuff. Won’t be back

Ch
Review №19

Great price and great service. Orion is the best!!!

HO
Review №20

Great customer service. Called 5 minutes before close and wasnt expecting anyone to pick up. Not only did they pick up, but tried to get someone who could answer my question. Never got a call back though.

Tr
Review №21

Great service great help

Ka
Review №22

So far a very good experience. The owner was really helpful and knowledgeable. Lots of gear as well. Looking into buying a motorcycle from there possibly. There cruiser selection (what I saw) is minimal, but they have a decent selection of sportier looking bikes and even some trikes. Definitely worth a check out if youre in the market.

Ad
Review №23

Best prices, friendly service and honesty is what keeps me coming back

Lo
Review №24

Great place

te
Review №25

I bought a dirt bike for my son very cheaply made. Lost power quick and never came with a title I WOULD NOT PURCHASE FROM THEM

st
Review №26

Met the owner Orion, he was very nice and informative

Ma
Review №27

Great dealership! Staff is very knowledgeable, attentive and customer oriented. The owner is very involved in the daily operations. Purchased my Can-Am Side by Side from Orion and added quite a few accessories. The accessory installation and vehicle preparation were excellent. Orion was very competitive with the pricing. I am very happy with the with the purchase and highly recommend Orion Motorsports.

Ja
Review №28

Johnathon was very trustworthy and was able to help with any needs that I had service was great!

re
Review №29

Great service and customer care. This place is growing with great strength!

br
Review №30

Beta 250rrs are the best things ever made. You can get them at Orions. No surprises on the invoice and Id say something else, but the first rule of street legal two stroke club is you dont talk about street legal two stroke club.

La
Review №31

Pretty reasonable on parts

Ho
Review №32

The family and I have bought many a bikes from Orion’s, I love to spend hours just walking around and enjoying the scenery. Get you a great deal today!

Ro
Review №33

Sold a bike here and bought a bike here. Owner is hard to read. Staff is friendly and helpful. But, they quit repairing the bikes they sell. Now they seem to be just selling Can-Ams. Not really going to miss doing business there.

Ro
Review №34

I use to visit Orions when it was just a small building with some bikes out front, its grown a lot and I havent been in some years. But my first experiences there were great!

Je
Review №35

These guys are classy, I called by accident the wrong shop and I’m from out of state. Even though they didn’t sell the machine to me, he helped me trouble shoot a problem that I’ve been super frustrated with. His instructions totally helped and I found the electrical problem on my machine. If I lived in Florida I’d by stuff there. He had no incentive to help me but spent the time anyways, I’d say that means these guys love what they do first and sell second.

Br
Review №36

Knowledgeable staff willing to answer any and all questions for a guy looking for a sporty yet upright riding position.

Ja
Review №37

Friendly and quick, made the whole buying process seemless, fair pricing, and upfront. We drove 4.5 hours to purchase our 2019 Maverick X3 XMR Turbo R and we were back on the road in less then 45 min. They have a great selection of units and the staff was very friendly. We will purchase from here again and recommend to anyone looking for a recreational vehicle.

Je
Review №38

My father took a wheel in to get a new valve stem and the they said they ballanced it as well. Come to find out they left the old stem in the wheel so it rolled around in there also was no evidence of them ballancing the wheel.

Ka
Review №39

Everyone is super friendly. Very welcoming vibe. Orion has the most knowledge Ive ever witnessed. I asked random questions on ATVs, the side by sides, and on his used bikes. AMAZING! Kaylan answered all my financing questions. I know I had to be annoying but they both didnt even flinch to all my stupid questions. Thank you for your patience. They have earned my business. You rock!!

Ka
Review №40

Fantastic prices and no hassle buying process. What a GREAT experience! Thank you Orion!!! Were gonna LOVE the new addition to our family 😃

Ra
Review №41

I purchased a used Spyder from Orion Motorsports via Ebay and am very pleased with the transaction and service I received from them. There were several hiccups in the financial transfer of funds and with my shipper on my end. They were patient and understanding throughout the entire process. The unit arrived in Michigan as described and pictured on Ebay.

Br
Review №42

Been here 3 times now and they always help out and cut me a deal with prices. They accept walk ins too. Have helped me when my brakes went out as soon as I pulled in. Chris has always helped me out and is honest. He gives you every option for your vehicle. Pete’s a great mechanic too. Funny and experienced. Recommend them 100%

Bl
Review №43

There website is amazing and made buying 2 dirt bikes very easy! Even got a call minutes after placing my order online to confirm everything, I recommend Orion Motorsports to anyone looking for any Bike/ATV needs!

Og
Review №44

Very friendly and helpful staff both at service and sales department. This place has a huge selection of motorcycle gears which is great if you do not like to buy before trying it out. Tim at service is super helpful with any follow up questions or requests. I usually do my own maintainance but there are limits to my skills and these guys are always here to help when I need it. They have my business as long as I live in this town.

ju
Review №45

One of the best puying experiences. Ive bought lots of atvs and side by sides over the years from all over town and hands down this was the best. No slick extra charges, gave me top dollar 4 my trade, best interest rate and approved in 5 min. Signed 3 papers as i was walking out the back door to load my new X3 Turbo R. If you like good old home town experiences this is it.

Ru
Review №46

Good staff and great products. Will help you out any way they can

Ed
Review №47

While not very flexible on pricing, Orions bikes are in very good shape (probably why hes not willing to negociate much) and if you have ANY problems they will take care of you and your bike. I had a battery die couple of days after warranty, they sent out a mechanic, loaded bike, checked all electronics and installed new battery - no charge. Garage staff is extremely knowledgeable and very willing to help if you want to turn your own wrenches. Sales staff is courteous and well informed. No worries in buying a bike from Orion Motorsports and have referred friends and family.

Ke
Review №48

Heard nothing but good stuff about these guys.. However 4k later still having problems with some of the same issues they were suppose to fix and they want to still charge me for their piss poor work. Go at your own risk.

Ar
Review №49

These guys sell quality products. A very nice variety of anything you can thing of at pretty affordable prices. Definitely coming back to look at new stock in the future.

Ch
Review №50

Awesome shop with friendly service! I go there for all my motorcycle needs and wants! Def recommend stopping by there first!!d

Ta
Review №51

Bought a new commander from them,Extremely competitivly priced. Very down to earth and personable people. Unparalleled customer service!

Co
Review №52

Super friendly staff. Everyone was very helpful and knew what they were talking about. Would recommend to anyone looking to either purchase or service a bike in the area.

77
Review №53

So I went in to Orions, due to an emergency issue popping up out of no where.Upon entering the establishment, Orion greeted me (presumably on a lunch break).After explaining the situation to him, he got up to check it out, in midst of finishing his slice of pizza.Not only did he manage to mend the situation fairly quickly, he did so when he didnt need to. Such commitment is key to a successful establishment, and he makes sure to show it. Not only in a professional manner, but also in a friendly and respectful manner. big ups to Orions!!

Ri
Review №54

Ive been dealing with Orions Motorsports for the last 5-6 years. My father (RIP) bought 4 scooters from them and I have purchased 3 motorcycles from them. I know the office staff and the shop staff well and they treated us like family. Always stood behind everything they sold. Orion is good to his word and Rich has always been there for me in the showroom. Zach and his crew out back in the shop, are second to none! I wouldnt want to take my bike anywhere else to have it worked on and Zach is always available for just about anything that you can throw at him! lol Great store, great shop and a great staff all the way around. I highly recommend them!!!

Pa
Review №55

They have some nice jet skis and the are sea doo

Tr
Review №56

Nice guys, but their mechanics arent worth the tools they own. The bike was a piece of crap from the get go, but thats not a problem of theirs. I got a decent deal on it, and a complete engine tear down and rebuild later, it is one of the most fun to ride bikes Ive ever had. I just for sure wouldnt use their service department, especially if you ride older Harleys... learn to wrench on it yourself or get rid of it.

A
Review №57

Smooth process and responsive customer service!

Jo
Review №58

Customer service done right.Ive been having factory/first generation issues with my motorcycle. Recently had a serious issues that I thought was going to cancel last minute made plans for a long trip.Being a first generation owner often means working out the bug the engineers dont realize can happen on paper. As a result, parts often take around a week to get in as its unreasonable to expect the shop to keep these in stock, regardless of how many the sell.Sales and maintenance shined getting my issues fixed in a phenomenal effort that took the whole crew (from top to bottom) to pull off. They understand that first generation issues can be frustrating for owners, especially when there are multiple.I cant say the will expedite repairs for everyone (as thats not humanly possible nor feasible personnel or business wise), but when it comes down to brass tacks and they will always do the right thing, and if possible, go that extra mile.This is why I do business with Orions, not just for service and maintenance, but riding gear as well.

Do
Review №59

I went in for some riding gloves and the owner and employees were very knowledgeable on their products and nice.

Ki
Review №60

We have bought 3 different bikes here. Great people

Je
Review №61

Bikes and parts were reasonably priced. Good bike inventory. Many different bikes to choose from. Although if you wanted to sit on one, you would have to squeeze in to fit between the bikes. The bikes were way too close to eachother. You could stand a bike upright without hitting the next bike. Also, the organization wasnt that great. Shelves just didnt lol presentable. Lastly, one of the first things that I said when I was walking around the shop was Would it kill them to dust this place? I mean the dust was everywhere. On all the bikes. On all the new helmets. Everywhere.

Ry
Review №62

Awesome awesome customer service the owner is a very down to earth kinda guy I look foreward to doing business with him for years to come

Be
Review №63

Bad service

Ca
Review №64

Great location and staff

Lu
Review №65

If youre looking for a side by side or four wheeler this is the best place to find one. They were very accommodating and informative and you just what I needed

Mi
Review №66

I will definitely purchase here again!The staff are very friendly and Kaylan was a HUGE help!Five stars.

Fr
Review №67

Knowledgeable staff,reasonable prices. Locally owned and operated!

he
Review №68

The best place for motorcycle repair or buying.

Cl
Review №69

My experience was amazing. They are extremely knowledgeable and we worked out a great deal. I reccommend anyone to patronize Orion Motorsports!

To
Review №70

Good customer care. Good parts and service. Wide select of inventory. Lacks a lounge for waiting on service.

Jo
Review №71

Bought my can am defender hd8 from here. Gave me a great deal and the service department will whatever they need to do to make you happy.

To
Review №72

I left my Suzuki DR200Se there for service involving an idle problem. I got the bike back after a while and the problem was not fixed to the tune of $281!!!!! . Orion took the bike back in for service after i was in better health. I had to pay for transport as bike would not run. I got the bike back a few weeks ago and the problem remains along with missing original parts, bent choke plunger, and other assorted items. I will never take it back there. I could have purchased a new carburetor for $281 on the internet and installed it myself. Orion himself is good to go but the person who worked on my motorcycle is unquestionably a terrible mechanic.

St
Review №73

Best selection of used sport bikes and cruisers in Tallahassee. Friendly, knowledgeable staff.

Ja
Review №74

Orion will always be my first choice!!

Ja
Review №75

THIEVES...Bought my bike from them almost 3 years ago. Took it back to get worked on last year, every time I called to get an update they would give me the run around and say they would call me back. Never heard back, so I call again today and they have sold the bike that I brought to them to repair. Do not give these thieves your $$$. These guys are scumbags for stealing from me, save yourself and go somewhere else. You have been warned.

Ti
Review №76

Excellent customer service has almost become a thing of the past. We as consumers have been forced to outsourced customer service departments or faceless, electronic help. As a former secret shopper and veteran of retail business, I received what I believe to be text book face to face excellent customer service at Orion. Not only was Kaylan super friendly, but her knowledge for the Canam line up was unexpectedly phenomenal. She was kind and helpful and it was obvious she took her job seriously and enjoyed it. Though I did not purchase anything, I left with the knowledge I was looking for to make the right decision when I do and it will be at Orion. Excellent pricing and willing to go the extra mile to gain not only a new customer, but a friend of the business. I will be passing on the word. Gives me a little hope as well to see real excellent customer service in the market again. Thanks again Kaylan and Orion Motorsports!

Dy
Review №77

Got over charged,

Jr
Review №78

Orions is a great motorcycle and motorcycle gear shop. oh, and the service dept is awesome too!!

M
Review №79

The staff here are immensely trustworthy. Thanks for all that you do, Orion!

Do
Review №80

Pleasant no pressure nice bike for the price knowledgeable sales staff

Ma
Review №81

I purchased a used Kawasaki 50 from them today for my son and was very happy with the service and friendly staff.

Da
Review №82

Bought two Jet Skis brand new here less than a year ago. Initially had an issue, but the owner handled it directly and all is well!

He
Review №83

Over priced, went to purchase a used pcx and would not negotiate on the price has sat there for over a year, and will be there probably a couple more years. The price at other dealers on newer lower mileage bikes are lower.

Pe
Review №84

Employees were very nice and helpful.

Ja
Review №85

Great service had what I needed when I needed it

Ke
Review №86

Husband purchased his new toy here!

Al
Review №87

Good work and helpful staff.

Ma
Review №88

They do good by you and help you whether youre dropping off or wrenching it yourself Zac, Chris, Orion and the boys treat you like family

Na
Review №89

Omazing service.

Ma
Review №90

Down to earth people and great service!

Je
Review №91

Called at 9:00 (when they open) to ask if they could pickup a bike and they said it would be about an hour. They only asked for the address not a name or number. I called back after an hour and a half of waiting and they said they would send someone as soon as possible and THEN took my name and number. Waited another hour, by this time its 11:30 and STILL no sign of anyone. Finally got tired of waiting and took our business elsewhere. Received a call 4 hours after the time they originally said they would be there. Meanwhile we are 10 minutes down the road from where they are located and they told us it would be $60 to pick it up. Unprofessional.

Al
Review №92

Wonderful service! Orion and his crew will treat you right and you will get quality stuff!

Ta
Review №93

Fabulous place to shop, enjoy the employees, especially kaylan.

Av
Review №94

In the first place, they were good about letting me test drive bikes -- I didnt end up buying a bike from them, but I felt a debt to at least have my bike serviced there...a mistake.A year later, I called ahead for a front tire on a Honda 1800. The guy promised they had fresh rubber, and when I got dropped off there, he pulls a tire off the shelf thats 17 months old...a tire thats been sitting on their shelf for 17 months! When I show him the manufacture date on the tire, he starts okey-doking me like he doesnt know about the manufacture date required by law to be stamped on all tires sold in the US. And of course he claims its the only tire of that size that he has. Ive already made arrangements for a ride while my bikes being worked on, so Im over the barrel now -- Orion lied to me on the phone about having fresh rubber, and now theyre okey-doking me on the whole deal. I really dont have a choice but to install the old tire, at regular price.Not two weeks later, Im talking to a friend who rides, and he says, the guy at Orion told me not to buy tires older than 6 months.So, Orion, thanks for ignoring safety issues -- no big deal with motorcycles, right?

Mi
Review №95

Good People in the service/parts department.

El
Review №96

Orion is cool. Love the shop.

Cl
Review №97

I habe had good and bad luck at Orions, hit or miss

Tr
Review №98

Great store, great employees, great products.

An
Review №99

Good staff, quality repair work.

Er
Review №100

Horrible repair shop. I would give them no stars if I could.

Information
52 Photos
100 Comments
4.3 Rating
  • Address:1215 S Monroe St, Tallahassee, FL 32301, United States
  • Site:http://orionmotorsports.net/
  • Phone:+1 850-671-1222
Categories
  • Auto broker
  • Motorcycle dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
Similar organizations