user
LAST STOP COMPUTERS
3101 6th Ave, Tacoma, WA 98406, United States
Appearance
LAST STOP COMPUTERS
Comments
Kr
Review №1

Did a great job on my new laptop. When picking up laptop after transferring data from my old laptop. Gave me several helpful tips on my laptop.Sorry no pics around Last Stop. )

Vi
Review №2

This place is amazing. Had an issue with my word processing program and they were able to fix the problem.. Now I am back in business.

Mi
Review №3

Very helpful and knowledgeable. Honest advice. Listened to my needs and advised an appropriate solution. Will definitely use again.

Jo
Review №4

Andrew, aka Baby Einstein help me with a special project of soldering wires to a circuit board unrelated to his field. The results of his attention to detail and expeditious handling of the requested assignment was way above expectations and resulted in this locksmith able to read key information off a chip.

sc
Review №5

Andrew and his crew are outstanding!I have been working with Lastop Computer for over 20 years through my business and personal for repairs on our PCs,Laptops and would recommend them all day long!

Ja
Review №6

My experience is limited but what experience I have was good. I walked in and they diagnosed the problem with my computer quickly and didnt charge me anything for the diagnosis (fair warning: my problem was simple, and if it was a tough diagnosis or I was talking to someone else they might have charged me). They were also honest about my options for repair.

bl
Review №7

Great place knew alot about computers willing to explain to you what the problem is and well priced... Would recommend them to anyone..

Me
Review №8

Great place! Honest and helpful! Willing to explain in depth about what they did or are going to do to try to fix your stuff. Well priced and reasonable! And, they will tell you if its just not cost effective to fix rather than replace. Will return in the future!

mo
Review №9

They fixed my computer screen! Satisfied costumer. Staff with awesome personalities

Ga
Review №10

Super-helpful, have purchased before and stopped in for advising. They gave me some great ideas. Always great service, go above and beyond, plus cute pup in the shop. Recommend!

da
Review №11

Im a bit of a Luddite when it comes to technology. I have amodern desk top system as well as an antique 30 year oldDOS system. I use both regularly. The DOS system finallykeeled over and died recently. Derek and the gang figuredout how to install this program on my modern machine.I was very impressed. The price was quite reasonable too.I will most certainly return to Last Stop if I encounter anyputer problems in the future. DC

Ju
Review №12

Very knowledgeable. Reasonable prices.

Je
Review №13

I have been to several repair shops for my iPhone and for another laptop; because I needed my work laptop repaired as soon as possible, I decided to bring in my laptop to a shop that was available ASAP. When I brought the laptop into the repair shop, it was fully working, the only issue was a fan noise; I have videos taken right before the laptop was brought in as I had sent to my preferred providers which stated they thought it was the fan. When I brought it to the shop, this provider did a full diagnostic and informed me that the fan was the issue and that this would only be a certain price and would be done within one to two days.About two weeks went by without any communication from the provider, and I started to get concerned so I called them back after two weeks and the provider informed me only then that my laptop was no longer working. They failed to reach out to me and when I did reach out they provided me with a long explanation about all the checks that they do and how the laptop was always in the best care and how it wasn’t their fault; at the same time, they also stated that they work on over 50 laptops a week so how could they pay as close attention to my laptop as they claim. I am certain that it was their fault that my laptop stopped working. I told them that I would not pay for their mistake or for additional repairs and I would need to pick up my computer at no cost. They proceeded to stated that they would be removing “THEIR” fan, in a that tone, to which I said that was fine.This provider has failed on several fronts:Their diagnostic: if it wasn’t correct, how could you trust what they say?Their communication: why wasn’t I informed immediately after they figured out the issue? Why did I have to reach out?Their defensive demeaner and not taking blame: how could you assert that you had your attention fully on my laptop to ensure that they had not done anything incorrect but also say you work on over 50 laptops a week?Ultimately, this provider has caused me to lose significant time from doing my school work, many school files that I had from the past 4 years, this was my main work laptop that I used everyday for zoom meetings with my students, and lost many memories due to the photos that I no longer have.If there was a rating less than zero, this provider deserves it.

su
Review №14

They are always helpful, responsive even when my non techy questions may seem laughable.

Au
Review №15

This is my go to place. Honest, kind, quick. I always get my problems and questions taken care of. I am so glad I was referred to them!

Th
Review №16

I dropped by laptop a year ago or so, and I thought physical damage was the worst of it. I was wrong: when I dropped my laptop, the jack mounting point broke and my laptop from then on charged erratically and then ceased charging altogether. I dropped my laptop off here and within a week, they were able to find the damaged part and replace it for a quite reasonable price. They are very respectful, laid-back, and extremely knowledgeable. The title Last Stop Computers seems ironic, because if youre in the Tacoma area and your device is acting up, this little shop should ideally be your FIRST STOP.

Sy
Review №17

Fast, efficient, trust worthy and honest. What more could you ask for? Senior friendly!! Yessiree!

os
Review №18

Great experienced, knowledgeable Gentleman there for SURE!!!

Fl
Review №19

Excellent service. I will use them for any repairs in the future.

Ma
Review №20

Ive been to Last Stop twice now, and both times they resolved my issue on the spot at their front desk without charging me a dime. They are so dependable, and I will definitely be going to them if any major issues ever arise.

Le
Review №21

Andrew and Bishop were both professional and extremely knowledgeable. My IMac is older and I was having trouble retrieving an important document. There were several issues. Andrew saved the day and also had great advice on purchasing a new replacement. Finally, a reliable business to take my computer. Thanks for the fabulous experience!

Ra
Review №22

Excellent Customer Service!

L
Review №23

Fixed my in a timy manner. Very honest and very good 👍 5 🌟

Ba
Review №24

I will only trust my computer maintenance/repair to to them. They seem very knowledgeable, honest and have cute dogs that greet you at the door.

Ch
Review №25

1st time using last stop and was very pleased! They helped me recover some stuff I thought was lost forever and did the job until I was satisfied!!

Ru
Review №26

Had a computer built. Awesome customer service. Great technical expertise. Job was done before estimated completion date for a very reasonable price. Only place I take my computers for service.Russ Alarcon

Ke
Review №27

Love these guys!!! Been coming for years and theyre always honest, not to mention they know theyre computers 🥰

Je
Review №28

Last stop should be your first and only stop. If youre from Tacoma, you know this has been the go to place for all computer needs. If youre new to this area... youre welcome. You have just been saved the hassle of wondering where to take your computer.

Pe
Review №29

Very professional and knowledgeable! Thank you

Ha
Review №30

Awesome computer repair service. The guy that runs it is knowledgeable to the max and totally honest. Ive been there a couple of times and came away with no charge, but some great advice. A wonderful place of business that I highly recommend.

Gr
Review №31

My laptops hard disk crashed. Last Stop did data recovery and got a ton of stuff back for me. When I noticed some important files were still missing, I brought the hard drive back and they did recovery again, this time with some specific search parameters. It was tricky, but they persisted over several days and got what I needed. The guys were personable, courteous, informative, and patient. Im very satisfied!

Ke
Review №32

Very clear on issues and cost and I will not hesitate to bring my computer issues to them.

Ra
Review №33

These guys are the best. Saved my day. Again!

De
Review №34

They did a great job, where very friendly, very knowledgeable, and did the work at a good price. Highly recommended will definitely be back!

Jo
Review №35

Their set prices for repair are fair. They not only fixed my laptop but also upgraded my windows and backed up all my storage. Id recommend this place to all that need in town repair work on their computer.

An
Review №36

Always helpful and full of knowledge.

Ch
Review №37

Took my laptop in on Tues for charging issue. Was called on Wed and told part should be there by Fri, and repair would be completed by Tues. Received a call on Thurs that part came in that day, and repair was expedited and completed! Awesome service and communication!

Je
Review №38

Andrew is very polite and smart, I am very happy with their service.

Da
Review №39

I had hit a brick wall when trying to set up my new PC, and was told by everyone online and by tech support that there was nothing I could do. I took it here and they were able to fix it no issue, plus they installed all my drivers and updated everything for me! Above and beyond service and would highly recommend to anyone!

Ro
Review №40

Ur website needs a parts section

Dy
Review №41

These guys are great they are honest with you up front about what they can do for you and they charge an extremely reasonable amount compared to the time and care they put into their craft. They are extremely knowledgeable about all the current tech as well as the old stuff. I cant recommend them enough, if youre having computer issues these are the guys that can save it. They were as helpful over the phone as they were in person. Really good people with great customer service.

Br
Review №42

For years, we have hired Last Stop Computers to fix our computers...and for years they continue to impress us! They communicate exceptionally well and provide fast and fair service. Highly recommend!

Da
Review №43

My first experience with Last Stop was in about 1996 when Brian replaced the floppy drive unit in my 486. I had shorted it by laying it across a bus with the power on. Last Stop also built my wifes computer. It runs great, and she loves their service. I have used them a couple of other times in the ensuing 20+ years -- I like messing around with computers and so use them only when stumped -- my Last Stop -- and find them friendly, knowledgeable, responsive, fair, and honest. I last visited them last week when I took a laptop with a cracked screen in to them. Instead of just trying to sell me a screen and installation on a 4 -5 year old computer, they advised that it probably wasnt worth fixing and gave me some options for either replacing the computer or disabling the touch feature on the cracked screen. Great guys!

cr
Review №44

Great place and guys they have all my business from now on

Ta
Review №45

Last Stop Computers is an excellent place to have your PC diagnosed and, if necessary, repaired. The techs there are knowledgeable, skilled and easy to talk with. Turnaround for repairs is fast, depending on availability of parts. For me, Last Stop Computers ordered and replaced the battery on an older but still usable Asus laptop within four working days.

He
Review №46

Great service. No nonsense- very knowledgeable.

Am
Review №47

Nice to have a place like this around. I had a computer melt down and just walked in. They tried to fix on the spot which was very much appreciated. Ended up leaving it there. Wonderful guys!

Bi
Review №48

Friendly and reasonable

Cl
Review №49

Best computer service I’ve ever experienced!

La
Review №50

These guys are awesome!! Very helpful over the phone and turnaround time is fast which is helpful when you are a small business owner. I have used this shop for over 20 years and have had multiple custom machines built by them.

Ri
Review №51

Great people to work with.

Ry
Review №52

Every time I have an issue with my computer they come to the rescue. I appreciate the great advice and information to help me be more successful with my website and business. I have used their services for more than 15 years. 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Do
Review №53

Competent, detailed computer repair services done quickly for a reasonable fee. May have them build my next computer.

Ma
Review №54

Ive been a repeat customer. Always treated me well in the past. They are very competent technicians. Never before tried to over sale me anything like some car mechanics do. But I am downgrading their rating from 5 star to 2. They want to charge me minimum 65 dollars up to 150 dollars for a 2 minute fix. They could have told me what to do over the phone.

At
Review №55

They listen to what I needed. I felt that they were honest in what they had to say!

M
Review №56

Great staff right here! Everyone was super helpful and they absolutely wanted to try to figure out the problem from the bottom up. They suggested my computer just needed dust removed from my computer and now my computer is back to streaming without interruption. If your looking for people who care about getting their customers computers working this is the place to go! I’ll be seeing them again soon and suggesting their business to people I know. Thanks again guys!

Ra
Review №57

Great customer service, fixed my problem.

Al
Review №58

Quick turnaround over the holidays, and excellent overall support. Very clearly explained what the issue was, how they fixed it, and how to avoid the issue in the future too.

La
Review №59

THESE ARE YOUR GUYS!!!!! Unbelievable knowledge, customer service, and patience for those of us trying to play a bit of catch up in the world of computers. I have been here several times. Price is fair, knowledge is superb, and they are your GO TO guys! Thank you Andrew!

Mi
Review №60

Any computer needs this is your place, definitely mine

Du
Review №61

These guys know what theyre doing.

Te
Review №62

Honestly, I did not think they would be able to fix it, as the problem seem to only appear at the worst possible moments .When I took my lap top in it, of course, worked perfectly. They were persistent, found the problem and (hooray) my laptop works beautifully again.Value, communication, skill and friendliness are what you will find here.

To
Review №63

Gentlemen are very knowledgeable and customer service was great.

Ro
Review №64

These guys are incredible. I dont write reviews but I have been just so overwhelmed with the great service Last Stop provides. They replaced my hard drive and have continued to do minor repairs instantly and for Free!. They are fast and really good at what they do.

NI
Review №65

I would recommend last stop computers if you need work done on your computer. Top notch workmanship. Awesome customer service!

Ei
Review №66

The folks at Last Stop Computers are always helpful and knowledgeable. Honest, fair pricing and no long waits.

Ja
Review №67

I crushed a thumb drive with a lot of important data on it and they were able to recover the data while I waited. It took two of them and some physical dexterity to hold the soder wire just so. Super guys! Personable and warm.

Ju
Review №68

Excellent service and helpful staff.

He
Review №69

I highly recommend Last Stop Computers...whenever I have a problem with my computer, they are always my first stop and last stop and only stop! So helpful!

Lo
Review №70

Ive taken my laptop in for service/repair 3 times in the 5 years Ive owned it. The services were prompt and within the estimated range of cost. Customer service by phone and in person have been excellent every time. I highly recommend the company, in particular the owner, Andrew.

Li
Review №71

I am not a customer of Last Stop Computers. This review is based on an inquiry with Last Stop about my laptop. 5/5 The owner responded with honest answers about what the problem likely was or could be.

Su
Review №72

I recently took my laptop to have a diagnostic done and it turned out my hard drive was failing. Last Stop fixed my computer and saved all my data! They are fantastic. Ive taken my computers there for awhile and wouldnt go anywhere else. I have recommended Last Stop to all my friends and relatives.

Ca
Review №73

Last Stop Computers is excellent in customer service and they take time to help you with you they are also pet friendly and people friendly. I have always had a positive experience here and I will keep going back

Za
Review №74

Called in needing some help with a PC Factory Reset. I didnt have a backup or factory reset to use. They didnt sell me anything I didnt need. $10 bucks solved my problem. Thanks so much guys. Having this fixed will make the kids happy.

M
Review №75

Would recommend. My mac went crazy and wouldnt boot. Dropped it off and they were able to fix it over night without losing my files. Normally I would take my computer to Best buy which take weeks and over priced. After reading the reviews I decided to take a chance. To restore my computer it cost me around 130 which isnt bad. I did have to take off a star only because my computer came back with scuff marks on the top.

Su
Review №76

They take great care of my laptop and computer issues at reasonable prices

Da
Review №77

This was the best thing I could have done with my laptop.

Sy
Review №78

Always prompt and stellar service.

Ri
Review №79

We have had them repair several computers. Each time they found the problem. And fixed it, or suggested alternatives. They are our go-to shop.

Sc
Review №80

Great experience. I needed help with an OS reinstall and these guys were able to help me out. Nice local computer shop.

Ju
Review №81

Love these guys, best damn computer shop to go to. When Ive had to bring my computer in, they give me a timeframe for it to be fixed and it never fails that they call me well ahead of schedule to come pick it up because its done. They are reasonably priced, too.

Ma
Review №82

I love brian and andy and the last stop gang. Some of the most knowledge-able guys in town, and sure are a blast to be around. If you want someone to fix your computer, properly, and treat you like family or close friend, last stop is your place. Thanks guys!

Jo
Review №83

If they are not busy and you just have a question, just stop in and ask! Ive done thisand better still, they will not charge if they can not fix the problem.This did happen once, but they pointed me in the right direction.

LB
Review №84

Went in to have a bigger PSU put in to a new pre-built rig and walked out with a ton of new knowledge, a remounted motherboard so I can use my USB 3.1 slot, case fans facing the right direction (they were originally installed backwards) and some bright shiny lights on said fans working for the first time.Everybody was super friendly and engaging as well. Everybody shared a story or two with me about some of their experiences which was very educational. I wont ever buy pre-built again (first time I had done so since the early 90s) and my next rig will be built by Last Stop. They are the real McCoy.Plus they have really cool shop dogs which I wish I could give a sixth star for.

T
Review №85

Just stopped in and ask the staff a question and they were super helpful. The customer service was so great they suggested a few fixes Ill try myself; however, if worse comes to worse I know where Ill be taking my PC!

MA
Review №86

Got some good work and fare pricing and good people

Ma
Review №87

Brian and Andrew and the rest of the staff at Last Stop Computers are always so helpful and more importantly, they are HONEST and TRUSTWORTHY....which is so hard to find these days with a lot of businesses. We’ve had Last Stop recently build us a new state-of-the-art Desktop PC, and its light years ahead of the previous HP Desktop PC we had. Also, Andrew came to our home, and did a complete and thorough Wifi reconfiguration inside our home, as our Wifi reception had been spotty and inconsistent. All of Andrew’s wifi recommendations and helpful suggestions were Spot-on, and ever since, we haven’t experienced any wifi issues, which is both remarkable and so appreciated! These guys know their stuff, you can trust them to not BS you or waste your time or money, and they are an easy to find and reach, local computer Company. I highly recommend you use them for ALL your computer-related needs. You won’t be disappointed!

To
Review №88

I have an older laptop, XPS M1730, that I needed fixed. Ive worked on many of these my self and brought it in because thats what I needed to do to have the work and parts paid for, from a hardware standpoint it is an easy machine to work on, you dont have to do anything special to open it, just pull off an easily removed bezel and remove some easy to get to standard screws... no weird sizes or anything. Once inside the screws are even numbered on what to remove. So, I knew their first CLAIM that it was a pain to work on WAS BOGUS. Then they told me it would be 120 dollars an hour to work on it which was FOUR TIMES THE RATE on their website. If I would have had a good experience as a customer I would have applied to work there.Response to owner:A program I was going through made me take it to a shop in order for them to pay for it, just because I have skills to fix it doesnt mean I had the funds to get the parts.

Ma
Review №89

Quick. Honest. Andrew is great, patient and informative. Wonderful experience and I highly recommend.

Na
Review №90

These guys are awesome!!

Li
Review №91

Brian and his crew taken awesome care of my laptops and 3 towers at Lincoln Gutters....These guys know there craft and have very reasonable rates.Look no further if you need help....

Sm
Review №92

VERY DISHONEST.While they used to be reliable and performed good work, they are no longer trustworthy.Buyer Beware!! They performed unauthorized services on my system, including deleting software subscription that I had paid for without my knowledge or consent, removed internal screws and left them in the bottom of the case and had the nerve to charge for it.Andy was unusually rude and talked loudly and fast when I asked questions about the service. I will never bring my machines to them again and cannot, in good conscience, recommend them. The only people giving them 5 star reviews are ignorant rubes who dont know theyve been cheated.

Za
Review №93

During my first build, I hit a wall and couldnt figure out what to do. Didnt know what I was doing wrong. Was afraid I fried the motherboard.Brought in my external build and they tested out some different components. Found my problem (incompatible RAM - yeah Im dumb), found some issues in my build (misplaced fan), and did this all for free. They quoted me for new RAM, suggested how I could sell the old RAM, and got me back on track for my first build.Yes!

Al
Review №94

The technician evidently had no idea what he was talking about. They suggested that my power shortage symptom was caused by too few screws in the PC case... If you care to not waste your time, try somewhere else.

Ma
Review №95

They seem honest.

Sa
Review №96

Very HONEST, AND GREAT WORK

Ta
Review №97

They were able to fix my laptop with minimal hassle and at a reasonable price. Glad to have Last Stop as an option when things go wrong.

Su
Review №98

Called them and they were extremely helpful.

Te
Review №99

These techs are good and honest! Bring your computer needs to this company to alleviate the stress cause by a computer that you cant use. Andrew was the person who worked on my computer and if I could give this company 10 stars I would. Andrew got right on my computer without any additional cost to expedite the problems associated with my laptop. Andrew fixed all my computer problems in less than 5 working days. Here is the negative review that I gave APlus Computer Tech regarding my computer before I ended up taking it to Last Stop Computers:I would give Aplus Computer Tech. no stars if I could. I took my Dell laptop to these techs on 12-14-2015 with invoice work order #38458 because the fan was not working and my computer was overheating and cutting off. They told me that they would give me a call in a week after they diagnosed the problem. I got no call, so I went to the store and I was told that my mother board needed to be replace for about $500. They told me to just replace the computer. What a bunch of fools. I took my computer in to Last Stop Computers on 6th avenue and Andrew got me up and running in less than 5 working days. Not only did he fix my fan problems he fixed all of my system problems that was causing my computer to run slow at not additional cost. I am blazing now on my computer as I type this review. Do not bring your computer to these techs at APlus Computers. After I got my computer back from Last Stop Computers, I went back to A Plus Computer Tech to complained and I was told that the store fired a lot of people. I wonder if this was true. Anyway good luck if you decided to leave your computer with this company.

Ry
Review №100

Very helpful, kept things simple for me, finished the repairs quickly and took care of everything at a reasonable price.

Information
7 Photos
100 Comments
4.7 Rating
  • Address:3101 6th Ave, Tacoma, WA 98406, United States
  • Site:http://laststop.net/
  • Phone:+1 253-627-5960
Categories
  • Computer support and services
  • Computer repair service
  • Computer service
  • Computer store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–5PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Similar organizations