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ZAGG InvisibleSHIELD Kiosk At Tacoma Mall
4502 S Steele St, Tacoma, WA 98409, United States
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ZAGG InvisibleSHIELD Kiosk At Tacoma Mall
Comments
Jo
Review №1

Zagg is awesome always there when I need them with no resistance.Just got out new iPhone 13pro glass protectors and as usual great job!20% off our new glass by bringing I our old glass. Very nice program for us long time customers.I have many devices between my wife and I and go about every four to six month but every time we go it’s a pleasant experience and also quick.We have had new shields out on our new phones, iPads and watches and rarely have to come back.They do a great job whether first time install or replacement.I recommend this place

mi
Review №2

Ken at ZAGG is amazing!He not only showed excellent professionalism, but was courteous and very knowledgeable.My phone looks better than new.You are fortunate to have Ken working for ZAGG.

Kj
Review №3

Darius was amazing, friendly, and helpful! I just needed to her a replace screen and he made the process quick and easy! He took his time to ensure he put my screen protector on perfect and she did a great job!!!!

Mi
Review №4

Darius was awesome! He was very knowledgeable, personable, and thorough. We will definitely be back to ZAGG

Ba
Review №5

Ken was affable and quick. Great, fast service. New screen looks flawless.

Da
Review №6

Zach was professional and did a beautiful job putting on my new cover. I gave him a bad time because he was humming which is a great sign of a positive team member. He was great. I will highly recommend your company. Dan Elliott

Lo
Review №7

He wouldn’t accept my 5.00 coupon for the new screen protector. They always have before!

Da
Review №8

The gentleman at zagg store in Tacoma mall was very fast, friendly, and helpful. I appreciate his prompt service. His name is Zach and he’s awesome.

Ji
Review №9

Quick and easy service, I had my two small children and the nice man at the kiosk in the mall installed my screen protector. My old one was cracked however I registered it online when I purchased it and was able to get a replacement!

Sa
Review №10

Darius is a pleasure to work with. He is knowledgeable, friendly and funny!

Tr
Review №11

Zach at ZAGG was super friendly, professional, and efficient! He reviewed my choices and reminded me of the $10 replacement benefit. You could tell he had a lot of experience putting on screen protectors! It looks great and has no air bubbles. I highly recommend Zach at ZAGG!

Is
Review №12

Ken was very personable and professional explaining all the products we had questions on. He had a great sense of humor and will definitely go back in the future.

Er
Review №13

Ken is always very professional and does a great job of replacing the screen protectors quickly and without any bubbles

He
Review №14

The gentleman at ZAGG was so nice. He replaced our screen covers quickly and did an amazing job.

ro
Review №15

Zach was helpful & answered all of my questions. He handled my phone with care and showed me all of the options I was interested in. I will be back for another case and other accessories! Thanks

Da
Review №16

I’ve been going to ZAGG Every year for the last 10 years. The staff is always friendly and I would recommend ZAGG for anyone who wants to protect their mobile phone.

So
Review №17

Very nice. Patient. Quick. No bubbles!

Su
Review №18

Fantastic customer service, excellent product, quick application, all around excellent location! Go see Ken, he will definitely take care of you!

pa
Review №19

Zach is really very meticulous and methodical in cleaning and placing the protection screen on the phone. We were very happy with the work he does. I had been here before and I love the deal from Zagg of for life paying 11 dollars and tax for the replacement of this screen.Easy to get to the Tacoma Mall kiosk.

Ch
Review №20

Service was amazing. After 10Years of great service these guys tookIt up a notch. Thank you Zagg Tacoma mall

Ra
Review №21

The Gentleman was very attentive, professional, engaging and very detail oriented. He seemed to enjoy his work as was evidenced by the detailed actions he performed while engaged in ensuring no flaws showed in his work. Job very well done. Thank you very much.

Di
Review №22

They are so fast took less than 5 minutes for him to replace my broken one. Life time warranty is awesome.

Ko
Review №23

Ken is the man to talk to! He had my new zagg screen protector on in less the 15 min easy swap!!!! Ill continue my business with Ken best screen protector ever purchased

Ma
Review №24

The associate worked quickly and took care of my phone. Ive been to Zag over the past 6 plus years and this was the BEST service I ever received. Highly recommend.

Ri
Review №25

Zach does an excellent job on the replacement screen. No bubbles. Thanks again!

Ji
Review №26

I was very impressed by the professional experience the INDIVIDUAL at the counter displayed in the performance of his job, he explained EVERYTHING to and what to do if I encountered a problem with the procedure. I was very impressed by his professional performance and skill. I will ALWAYS recommend his shop to EVERYONE that needs a phone repair. THAKS ALOT!!!!!!

JS
Review №27

The man who helped me was excellent. Will def recommend this store to anyone looking for phone accessories.

Ch
Review №28

Friendly, knowledgeable, offered to upgrade the screen protector…quick and efficient.

He
Review №29

I have used the Zagg services twice now. I have always had a great experience. The gentleman was the same ones and he is quick and professional and I have been happy with the end result

Tr
Review №30

So fast and professional! Zack was awesome!

pe
Review №31

Easy transaction/replacement. I purchased a new screen saver from Zagg in Jan, they have a life time replacement for 10.00 of it cracks. Best purchase I made.

Ja
Review №32

Great service it was quick and easy to get a new screen protector for my phone!

Sa
Review №33

Ken was awesome. He worked quick and explained everything to me well.

Do
Review №34

It was fast and easy thank you for covering my phone since iPhone 5

Cr
Review №35

Went in for my S21 Ultra and my iPhone 11 for screen cover and did amazingly fast and clean.

Ge
Review №36

The nice gentleman waited after closing for us to make it back from getting shoes! Thank you!

Ba
Review №37

Didn’t Have to Wait the Gentleman behind the counter was Very Helpful and efficient

Je
Review №38

These folks are awesome. They are always quick and helpful. They also offer a 20% military discount. Thank you!

Co
Review №39

Easy fast and awesome service. Best product for your phone

Aj
Review №40

Was dealt with on a timely manner and with respect despite reaching a few minutes before closing.

Ju
Review №41

Good experience, phone screen protector was installed quickly and there was no wasted time or effort. I always use Zagg products and will continue to do so!!

Ap
Review №42

Zach is helpful, and kind and fantastic customer service!

Ch
Review №43

I love how convenient and friendly the service is, I always go with Zagg shields.

St
Review №44

Zach was very friendly and quick to replace my screen protector.

Ma
Review №45

Zach at Tacoma Mall really knows what he’s doing and is a very nice guy!

hi
Review №46

The gentleman at the counter was very helpful. I had issues with my screen since I originally had it put on at Zagg in November. Turns out, they put the glass on over the plastic protector that came with my phone! He was very professional and polite. He apologized for whoever put it on correctly before. Good service!

Ma
Review №47

I appreciate the great customer service I received from Ken today. 😁😁

Ja
Review №48

This was my 1st Zagg experience and the employee was very nice and answered all my questions. He explained the product in detail. It was a great experience!!

Mi
Review №49

Fast and easy like why not? 👍

Ju
Review №50

Have a few different devices I use the protectors on and every time I need a new one it’s been easy in and out. The guy that is there is nice and is quick at getting you on your way.

Sa
Review №51

The gentleman was kind and very helpful. It was good doing business with him.

Sa
Review №52

Customer service is always 10/10! In and out in less than 5 minutes, Zach is efficient and installs screens no less than perfectly! Thanks Zach!

Di
Review №53

Great customer service at the ZAGG in Tacoma mall! The protective cover for my iPad was put on quickly and efficiently. They even had a military discount!

To
Review №54

The replacement was quick and very professional. The person at the stand was very nice and helpful. He needs a raise. Lol

Ka
Review №55

In stock and quickly applied! Thank you

Al
Review №56

I got in and out in 5 minutes and figured out i already had a zagg screen protector so that was cool to know. Awesome customer service

ja
Review №57

The employee (marine vet hat) was very thorough and detailed in application. Would highly recommend

Ga
Review №58

Great service, quick and efficient. Love this place

Me
Review №59

I only come to Zagg for my screen protectors. They offer unlimited replacements for only $11 each and they are experts at putting them on your phone without any air bubbles or dust stuck underneath. They’re always professional and have great customer service.

Li
Review №60

The Technician was very pleasant. He answered my questions and I felt like he cared.

El
Review №61

Always fast and friendly! 😄

am
Review №62

Excellent customer service and took care of everything I needed! Thank You!

mi
Review №63

Ken was great and very Helpful...Thank You

Be
Review №64

Have had a ZAGG screen protector on my phone for years. Love that if I crack my screen protector I just pay a small deductible & they replace it. Works great!

Br
Review №65

Great service and great products. Would go back.

Mo
Review №66

Zach is the sweetest and very friendly!! He’s the best!!

Ap
Review №67

The gentleman was telling me about the details about the screen protectors and different types for my phone. That if it breaks small replacement fee. The gentleman was friendly and funny. I went to Zaggs cuz I heard such great things from my best friend 🙂

Te
Review №68

I had gotten the screen protector replaced 2 weeks ago when it fell off my bedside table and cracked. When I stopped by to see if I had to wait 30 days or so between replacing it, he said nope, just pay the deductible. He was pleasant, efficient and paid attention to making sure the protector was on straight. Only place I go together it fixed/replaced.

Ma
Review №69

The staff here always provides a professional, courteous experience and is quite knowledgeable regarding screen protectors compatibility, specifically as they interact with phone cases.If it wasnt for their efforts, Id be lost as to how to protect my phone.

Ca
Review №70

Friendly and knowledgeable. Great experience!

Me
Review №71

Horrible customer service. I had to wait more than 30 min which was fine since there was only one man working. But when it came time to pay I misunderstood the price (I thought replacements were free) and he yelled in my face “WELL YOU THOUGHT WRONG”. Then proceeded to mansplain the simple pricing talking to me like a child. As I was trying to walk away from the mans harassment he kept yelling at me to have a nice day because he could tell I was upset and was getting angry at that.

De
Review №72

GREAT...Zack was professional, pleasant, and pretty darn quick

Ti
Review №73

Great service quick and very easy

Ab
Review №74

Employee at Tacoma mall zagg was very friendly and amazing. He had a s9+ case that I checked multiple store for.

Je
Review №75

Super friendly! The screen protectors are worth the money 😊 I will recommend them to everyone!

Ro
Review №76

I hate any cracks or dings on my cll phone protector. I love that I can go to Zagg kiosk at the mall, pay $10, and get it fixed in a matter of minutes. And I have peace of mind that my phone is always protected.

Ly
Review №77

Got a replacement screen protector. They put it on quickly and made the whole process seamless.

Ho
Review №78

This is the only place we go for our screen protectors. They are fast, friendly and fair!

bo
Review №79

He was fast and friendly and new a lot about what he was doing and made me feel good about my purchase. Hope he is there when I need to go back.

Jo
Review №80

Ken always provides top tier service.

DM
Review №81

JAwesome service and product!

Mi
Review №82

They ran out of the of screen protectors for my replacement and they upgraded me for no extra charge. Spectacular service

Ed
Review №83

Good and fast service.😎

Jo
Review №84

I have used the Tacoma Mall location of Zagg since they opened and through several different smartphones. The service is great and the warranty on product is beyond compare.

68
Review №85

Perfect fit S9+ screen saver.

Ro
Review №86

The district manager took great care of me.

Jo
Review №87

Helped replace the screen protector after the first one was discovered to have a defect

He
Review №88

Fast very happy good job yes

Sa
Review №89

The technician was helpful, he attended to my wife’s cell phone with expediency

Li
Review №90

Excellent customer service! Friendly and reliable!

Ju
Review №91

Great and fast service

Am
Review №92

The employee was helpful, friendly and efficient.

Ro
Review №93

Always friendly and fast service!

Ea
Review №94

Fast and friendly, my phone looks new.

Am
Review №95

Staff is awesome and very helpful.

Sc
Review №96

Customer service was outstanding today!!!

St
Review №97

Excellent service and quality.

co
Review №98

If youre not a customer youre crazy! 🤟🏽🤘🏽🤙🏽👍🏽

Jo
Review №99

Came by for a ZAGG Warranty claim(cracked iPhone glass protector), the gentleman at the kiosk took immediate care of me and installed a brand-new replacement screen protector in a flash!

Jo
Review №100

The guy was really nice

Information
47 Photos
100 Comments
4.2 Rating
  • Address:4502 S Steele St, Tacoma, WA 98409, United States
  • Site:http://facebook.com/zaggattac
  • Phone:+1 253-475-5851
Categories
  • Cell phone store
  • Cell phone accessory store
  • Electronics store
  • Screen store
Working hours
  • Monday:12–6PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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