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Shell
1400 Dekalb Ave, Sycamore, IL 60178, United States
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Shell

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Fr
Review №1

The attendant here is horrible, the older man with the red bandana. Not only is he rude but he has no business working with people. I have had two not so pleasant experiences with him. The first one was when my sons car would not start and we were waiting for the tow truck. I went in and let him know what the issue was, after a while, he asked how much longer because we were taking up that one pump. Granted all the other ones were empty. The way he went about it was completely rude. Second time I went in there, I needed to fill my car. He asked how much and I said I was there to fill, so wasnt completely sure at the moment. He proceeded to tell me he didnt care how much I was putting in. That attitude of his just did it for me, I said I would take my business elsewhere and I DID! Shell I will not be going back, he should not be working there with his negative attitude.

As
Review №2

Service was real good, was able to get in and out in a hurry. Also the bathrooms are really clean!!!

Sp
Review №3

CALLED THE COPS FOR NOT BUYING A FOUNTAIN POP! Absolutely horrible attendant. Immediately was rude upon entering the store. CALLED THE COPS because we no longer wanted our sodas based on his attitude. I didnt know there was a law requiring us to buy products LOL!!! Truly disgraceful!Go to Meijers just down the street, they were delightful people!

Th
Review №4

The service was terrible the attendant was rude and the store was rather dirty. I know go to the bp down the street its a much better place.

Le
Review №5

As someone who pops in most everyday at random times, I can honestly say, I enjoy chatting with the different employees that work there. Its nice to be able to go in and they know your name. #greatguys #smalltownfeel

ar
Review №6

WOW. Me and my co worker travel for work. We work over nights and my coworker wanted a beer. we stop at this gas station and she politely asked where their beer section was and JOHN was absolutely the rudest individual either of us have ever come in contact with. why was he rude? because after he said they dont sell beer(which is FINE) and she followed up with do you know a gas station around here that does? Im not from here. He says idk and I really dont care. I call to speak with him and ask for his managers number or name and he got super defensive and extremely disrespectful and refused to give me the information and HUNG UP ON ME!! and then had a the NERVE to call me back and act a complete FOOL on my phone. I went back to the gas station since my hotel is less than 2 mins away. I took a photo to ensure the owner would be reprimanding the right person and I also dont make a mistake when I speak with the manager. This man walked outside and stood behind my car till I deleted the photo. I will be sending in a BBB report as well as request a meeting with this OWNER and absolutely take this as far as possible because The way this man behaved towards us was absolutely unnecessary from the beginning.

Ma
Review №7

Stingy. I would not recommend this gas station to anyone. They have misleading advertising and made absolutely no offer or suggestions to rectify it. I was told its not my fault. Sorry. He can keep his sorry while I go to BP down the street.

Do
Review №8

There should be zero star option. This place has a cashier that has no customer service. You can tell hes miserable and hates his life. No wonder the only job he can get is a cashier at a gas station and even that he cant do well. He should be fired!I will never come back here again.

Me
Review №9

Love using the jewel rewards

Q.
Review №10

Terrible experience! Sold my daughter molded donuts and would not refund her money.

Do
Review №11

The cashier cant acknowledge a person upon entering and when making a prepay wont allow you to refuse to use your fuel rewards card when coming back in for your money.

Em
Review №12

This gas station sucks.

Ni
Review №13

Older guy manager with grey hair is very rude to customers. Asked him if he could double check something for me and kept saying no, kept cutting me off while I was talking.

Information
3 Photos
13 Comments
2.3 Rating
  • Address:1400 Dekalb Ave, Sycamore, IL 60178, United States
  • Site:https://find.shell.com/us/fuel/10011207-1400-dekalb-ave
  • Phone:+1 815-895-7087
Categories
  • Convenience store
  • ATM
  • Gas station
Offerings
  • Full service gas:Yes
Amenities
  • Restroom:Yes
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