I liked this store, what you cant find, they ask for it and they send it to your house. they have good attention

My husband and I shop here often. We love the New Balance products. We shop at the Sawgrass store. The service there is top notch. Every employee we have encountered has been extremely helpful, informative and professional. I definitely recommend this company and this store.

I specifically came to this store because of the great reviews. Sorry to say people LIE. I just spent an hour maybe more looking for walking/running shoes. I couldnt find the ones I wanted but tried others and put them all back in place.There was a guy doing what seemed to be inventory. Another lady walking around doing NOTHING! The only person who acknowledged me was the cashier when I walked in.Not ONE PERSON approached me to ask if I needed help was aI was looking for something nothing. I was planning on getting a couple of pairs but the cant be bothered so the website might get my business. NEVWR AGAIN!

Dareen, the manager was awesome. He knew the product of the store very well. He was very knowledgable on the walking shoes, which is what I needed. I will definitely go back there and look for him.

One guy kept following me around and bringing me the most expensive shoes.. I understand they work on commission but at some point stalking is not my idea of enjoyable leisurely shopping experience.

Darren was very helpful and knowledgeable. We noticed hes always helping every customer who sets foot in the store, he knows where everything is and will get it for you! He made this a great experience!

The staff is great. Various sneakers for different activities. Various prices also

Good shoes. But not the price at all.

Getting older but a runner every day. I asked for help in getting comfortable running shoes and couldnt have been luckier to have Cheyanne help me. She listened to my needs and jumped right on it. Before I knew it I was out the door with 2 pairs of different, perfectly fitting New Balance shoes. It was well-worth the drive to Sawgrass Mills. Thank You Cheyanne and New Balance!

Very personable lady at the door who let me in just before closing showed me exactly what I was looking for. And another Gentlemen putting away shoes help me find another inexpensive Pair in close outs

Tons of New Balace sneakers in stock, but my luck not the one I wanted. Pleasant staff, clean place

Darren is the man! Hes the manager of the store and helped my mom and I very well! He was very patient and showed us the perfect shoe! Will be coming back to him for sure!

No good inventory and looks that they rippe me off

Very good !

Great deals 30 percent off anything or buy one get one 1/2 off. Jake was really attentive ... the cashier too. Good times!

Very good selection & prices

Service was terrible!! Definitely could use a change in the lady who was managing the store!!

I went to new balance factory outlet in sunrise Fl. The salesmen that help me out was fabulous. Thank you so very much for your kindness.Claudia Myles5.

Helpful staff. Wide variety of merchandise.

Good selection, Staff was courteous, knowledgeable. and very helpful filling my specific footwear requirements.

The employees we friendly and very helpful. Checked up on us multiple times and assisted as needed. A big plus when looking for shoes for 2 kids.

Sales- pro Darren was professional courteous and informative, this is where Ill be coming from now on.

Carisimo

My favorite shoes brand at affordable price..

The store manager (darren), asst. Cashiers were all nice. The prices are good. Sales make it even better. Excellent customer service!!! A+

I found the staff to be very unprofessional.

Nice prices great staff

Good shoes store

Attention is very bad. NB products are very good but I recommend going to another store.

Thorough approach to finding the best sneaker to correct overpronation. Very helpful and friendly staff. Pricing is better than most retailers .I strongly recommend their store.

Awesome

Great deals

Thank you for going above and beyond to to order shoes and ship them to me.

Staff here was amazing they made sure you were taken care of!! I was even told how to quickly save 10 bucks. It was a great change from other stores.

Disappointed in the Prices

Excellent service and prices.

Great prices and discounts store was all for me!

Great service and excellent shoos. Price not bad.

New Balance has shoes that are extra wide.

Okay so walked all over obviously looking lost then DeAngelo.. I think his name. Was so knowledgeable and when I told him what I wanted he brought me out 2 pairs of shoes.. I tried the first pair and that closed the deal. Thank you

Great NB location.

Was a bit skeptical to enter a brand name shoe store but got some great deals on original shoes. Helpful staff and well laid out inventory.

It is really good if you are mostly interested in sneakers. Dress shoes and those excellent Newbalance work shoes for men are nowhere to be seen.

Cheap, good, and very fast cashiers

Got excellent assistance by Simone. As a nurse a great pair of comfortable shoes are important and Simone was able to help me find the perfect pair!

The best running 🏃‍♀️ shoes 👟 NB 💪🏼

Nice spot many different selections but kind of pricey to be an outlet.

Very good. I dont usually go outside get Adidas, puma or Nike. The prices here are good and not crowded like in the mall

Big selection of shoes great customer service

Really good prices especilly in the clearance section.

These are the best sport shoes according to podiatrists, they always have some kind of sale going on, staff is nice and product is great.

Very helpful and friendly staff. I will definitely be coming back.

Got some great all purpose sneakers.

Very good. Service outstanding

Always has the right size for any type of feet

Great selection and good quality and excellent value

Have to go there yourself to see what is available. ..finally I found 2 white leather walking shoes, and if their prices arent good enough to begin with, both times I was there they had a sale going on, not to mention the EXCELLENT customer service.

Excellent service

Great variety. Good price! Excelent quality

Nice store but didnt have what I was looking for

Great shoes and the sale at this moment is good

Pretty good deal B1G1 50% off

Customer service provided by Giselle was outstanding.

Excellent discounts and prices. Everybody were nice and helpful

Great sales people and prices!

Good service and good prices.

Nice prices, good selection for sizes 14.

Did not have Velcro closure walking sneakers. In seagrass mall mostly catering to overseas customers

New balance shoes are awesome,, the manager Giselle is so helpful and does a great job

Great inventory, very friendly and helpful sales people

Drove there for 1 hour to find out they don’t have anything that has to do with Liverpool.Other than that, it’s a huge store with many things.

Great help, nice store.

Staff was very knowledgeable and helpful. Got us the new shoes we were looking for.

Good

Very helpful staff great sales

Shoes

Good clothes but pricey

Will not visit this store anymore. They are not friendly and do not welcome customer lol.

Super good

Very good quality gear

Good clothes but their advertisements is misleading

Awesome

Best shoes around

They have shoes in sasquatch size.

Love the products.

Called and was put on recorder to place message, this is not a way to run a business......

Got what I was looking for. Prices were as expected.

Good selection.

My favorite sport shoes

Great shoes

Too Dam expensive

Good

Couldnt find anything exciting

Nice offers

Super cheap

Bad prices

Ok

Not much here

Nice

Not that much of a variety