If I could give 0 stars I would. Absolutely no customer service. From the minute I walked in the store, no greeting, no eye contact, no offer for help……nothing! The young lady at the front sat on the counter on her phone. They didn’t have what I was looking for but I wouldn’t buy it from there anyway. I’ll take my business and money elsewhere. 😐

Obviously all the old positive reviews are from friends and family. Thats why there are zero comments and just stars. I purchased Jordans from them before and had to exchange them for a new pair being one of the shoes looked old/used. The process was not positive and the staff member seemed annoyed. I trusted that the shoes were brand new and the inconvenience was for me having to drive back there for the exchange and I live in Katy. I recently decided to stop being in the area. Being a business owner I wanted to give them the benefit of the doubt and hope the first experience was a fluke. I happen to see shoes I liked but they didnt have my size. Zero customer service. As I was leaving I mentioned I always try to support local businesses and that I would be back next time Im in the area. As I was leaving a super sloppy and extremely overweight bald staff member standing behind the register laughed as I was leaving as if my money is no good. Apparently he didnt know Ive purchased from the store before and thanks to his unprofessionalism I will NEVER go back. Do yourself a favor and go across the street to the mall. Better service, selection and prices.

Love it, store was really helpful

KC has great customer services skills, the entire staff make you feel like family. I use to go to the City Gear on Fondren. My wife turned me on to the HWY6 location, that’s where all always go. KC called other locations to help me find what I was looking for.That’s special

Walked in walked around whole store 3 employees 2 girls and a guy. K ow one acknowledge me. From the time i walked in to time i left they didnt say one word. Sorry as customer service., they dont deserve my business

Beautiful looking store with incredible stuff! The employees greeted us upon entry and once we told them it was our first time, the man on the main floor walked us through the store. He was very knowledgeable and helpful!I’ll definitely be returning once I get paid.

Went in there looking for shoe strings and the guy seemed like he hot offended. This place will never get my money

Trash....I won a pair of shoes and they gave away my shoes !!!!! I will never spend money at this place ever..Don’t buy from here!!!

Amazing customer service from both of the young ladies ! Just left the store and they were Very helpful and going above and beyond to get what I needed! Didn’t get their names but should have! Will definitely make that my go to store!

Hood chicks always in there helping you find the latest gear in their own special little way.

Poor customer service and im still waiting on a return phone call from district manager. SMH

Great customer service And good weekly. Deals. Its a hidden gem to me.

Great selection!

Poor customer service. No one will ask if you need help. Half the time, theyre all at the cash register talking.

Closed over 2 hrs early.

Had what I wanted and needed

Great group .

Great customer service

Great staff