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Excellence Auto Exchange
1620 State St, Springfield, MA 01109, United States
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Excellence Auto Exchange

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Ro
Review №1

JUNKS THAT WILL NEVER PASS STATE INSPECTION-DAMAGED--OVER PRICED-ALL PLACE SHOULD BE CALLED A SCRAP YARD-AVOID..-SCAMMERS--TAKES YOUR $ BUT THEN DOESNT FIX ISSUES W/ PAID FOR VEHICLE AS PROMISED

La
Review №2

I have purchased 2 cars from this dealer, great service, good quality cares will work with you. After I purchase the car if anything happens to go wrong with it Years later, I always go back there so they can fix it. I dont let no one else work on my car. NO Complaints❤

Ni
Review №3

I might be getting a car from them but after seeing these reviews Im very afraid I seen the perfect car but I dont wanna be stuck in a lemon Ill go back for a test drive and see how it works out Im just hoping theyve gotten better with their quality of service of the vehicles and hope they would think what if this was my favorite family member but Im expecting the worst hoping for the best fingers crossed all works out just in time for the holidays but if I do make the purchase I will definitely be back to write another review on how things went and how I feel about the car and then Ill make another review in about 45 days after That as an update on how the vehicle is holding up especially cause its winter and the snow is about to hit the ground but hope all goes well

A
Review №4

I had a good experience here at excellence auto. Helped me pick out an excellent car. Will recommend others to buy their cars here as well.

A
Review №5

Best place Ive gone to get a car. I recommend coming here. Good customer service fast approval, stood behind car. Gave me a chance to get a nice car.

Me
Review №6

I have gotten nothing but the utmost respect and Honor from Rodney and Dante. They fixed my clutch in the Maxima I bought from them for about half of the price of everywhere else. Believing me, I called around. As soon as I have the funds Ill be looking into another vehicle from them. They take care of their customers. As a matter of fact, he replaced both of my front tires, when he only needed to replace one. He gave me $30 for gas and also gave me a free car wash voucher as well. Ill see you guys soon :-)

A
Review №7

Very good service, got the vehicle I was looking for great mileage, excellent car. Very good to shop at. Would recommend to anyone looking for a car.

ai
Review №8

I had my vehicle towed to this dealer when the car they sold me broke down. I could not pick it up right away so it sat there for a few weeks. In that time one of their employees took my car, got a parking ticket, and I recieved no notice of it until I went to renew my license. When I called the dealership the person said they were no longer in business. I call bs and I recommend never doing business with these crooks.

Mi
Review №9

Bought a vehicle here and unfortunately it didnt work out like it should of and I had to rescind the sale however, the staff and management did work with me to get me my money back and sort everything out. I wouldnt go out of my way to recommend this place to anyone BUT compared to the other dealerships on state st they do have a decent inventory and are motivated to do what it takes to get you on the road..

Go
Review №10

Rodney was excellent, he worked with me until the end. He went beyond his duties and made this car buying experience, uncommonly pleasant I guarantee will see him for my next vehicle and will refer all of my people to Excellent Auto.

A
Review №11

I was very smooth and quick. I got in looked at what I wanted. No bad vibes, just a friendly vibe. He really helped me out. Thanks!!!

A
Review №12

Great car, the best personal service, fast approval at a good first buyer rate. I am in love with my Honda, thanks guys.

A
Review №13

I have bought two vehicles here and they run excellent and I appreciate the hospitality, I have also referred several of my friends and they love their cars.

A
Review №14

Excellent experience, in love with my vehicle cars are in really good condition, great customer service & flexible payments.

A
Review №15

Just wanted to say that Excellence helped me in every way when I was being shut down for other dealership and also its been around my family for a couple times as well my mother has gotten two cars from here.

ma
Review №16

Great place great customer service good pricing and pretty much financing anyone

Ly
Review №17

I was struggling and a friend of mine suggested that I try Excellence Auto. They worked with me and put me into a beautiful car!!! I highly suggest that if you are in need of acar, go see Dante or Rodney!!!!!!!!!

An
Review №18

Very good place to get a car

An
Review №19

These dealership suks really bad. all their cars are in poor condition. the let the outside of the car fool you it inside what matters. I try buying a Subaru impreza wrx it looks nice but let me tell you wen test droved it. i though it was going to fall apart. ask if willing to fix they gave the no and that it was sbeen sold as is. A 8,000 dollar car n they cant fix it. and they also were flirting with because im a female trying to get me to buy. i took my money elsewere. Please Avoid this people.

Ju
Review №20

#Horrible...too many reasons to explain why smh

Ro
Review №21

Really unprofessional people they are really rude I waited already for my car to be finished for a week and 3 days giving to much excuses trust me stay away from this place its not worth it and its not worth your time

Da
Review №22

When a lot of dealers deny me because my credit situation they help me out and work out a deal on the car i was looking for, thanks to them i have my dream car.

TI
Review №23

A+

Information
1 Photos
23 Comments
4.2 Rating
  • Address:1620 State St, Springfield, MA 01109, United States
  • Site:http://fastlaneautoma.com/
  • Phone:+1 413-731-9744
Categories
  • Auto repair shop
  • Used car dealer
  • Car dealer
  • Loan agency
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:10AM–6PM
  • Sunday:Closed
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