The guy I spoke to on the phone knew just what I needed. We were in a hurry, trying to stay on schedule, and walked back out the door with the solution to our issue in a few short minutes.I am very happy with the quality of my purchased parts.Definitely will be a repeat customer.

Theyre pretty good. I needed parts for my car quick. They had them in stock and were affordable compared to the auto parts stores around.

The service was good the parts was available and at a good price

Its where I go when I need more than just a part. Advice, information, .... everyone there has been around cars since they were invented. Old guys with knowledge.

I bought headlights here. I didn’t realize I had installed incorrectly. I called they said they would refund. I get there they explained to me that I had installed them wrong, they then switched them out for new ones & he even put them on for me!Great customer & thank you to the manager who took his time out of his day to install brand new ones properly!Great customer service! Great men all the way around.Thank you so much!!!

I needed wiper blades. A nice gentleman asked me what I wanted and what car I had and he showed me what you carried. I chose what blade I wanted and he offered to put them on for me. What a relief. I would have been all day figuring out what to do. I really appreciated that service. My sales slip said employee 552 Douglas. I hope thats the right person. Thank you Douglas

Excellent customer service!

By far the best supply of quality parts in the nations. Heck, with a call, theyll have your need ready when u arrive. KNOWLEDGEABLE without question

Helpful service

Cool

Napa is just as good as the dealership or better.. for all makes and models. Definitely a plus over going to the high priced dealership.

Very knowledgeable and helpful staff

Fore quality parts an info a good place to go.

Didnt have our part, but great great friendly service even with us coming in 4 minutes before closing time they still went out of their way to help.

Great service

I went in for a mower belt that broke in the middle of my yard. The guy was very helpful and my yard is now mowed.Thanks Douglas at Springfield NAPA

Love the place the are very friendly and help u right away if they dont have the part they will get it for you

Only place in town that had the part I needed!

Best place for car parts want experience help

Didnt have what I needed. Had to make/flare my own brake lines.

Knowledgable people

Very professional, gave me the wrong part, had to return it. Understood reason for mistake, but they gave me better part for the lesser price.

Friendly...always helpful...sometimes a wait because they are so busy

Good helpful employees, know the product and how I can save $.

Great people if you need parts & advice on how to fix your vehicle

The parts counter person (Chris) did an excellent job fast and courteous. The part fit well good job Thanks Chris

Best place to get parts in town dont have to dell with Walmarts old door greeters acting like parts guys like at the rest of part stores

Knowledgeable staff, moderate priced, quality parts

Always have everything I order

Very helpful staff, always have what I am looking for.

Honest, reasonably priced parts & service

Great service.

Very helpful took time to get me what i needed

Ed at napa in Springfield is the man

Always has the little clips or things I need for my cars.

Very nice and helpful. Workers

A bit on the Expensive Side....

Nice staff normally pretty fast

Best place to find OEM parts

Get it right one time. Get Napa

The people where very helpful and kind

Most knowledgeable guys around.

They made sure I got the right parts.

Quality parts fair price

Always helpful nice people

Great service, great parts!

Fast friendly service.

Always have plenty parts

Great customer service

Best in town

Get your parts here!

Missed out on the free hat.

Good parts

People know their stuff

I got anything you need for a car

Such a professional group all working together.

Not enough tools for auto parts store.

Very help.

Super helpful :)

Nice people

Smart people

Quality service,

Great

Good

Expensive