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Mastroianni Auto Body R Co
387 Taylor St, Springfield, MA 01105, United States
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Mastroianni Auto Body R Co
Comments
Re
Review №1

I would recommend this place for their workmanship. The customer service was non existent. No one called me to give me any updates on my vehicle or to let me know that they had it. Once I got the car back it was mint. I am a fan of the repairs but the rest of it is meh.

Be
Review №2

Amazing work by the team at Mastroianni, very friendly, great environment. Longer than anticipated turnaround time for my vehicle (I think it was the insurance companys fault though). Great work done, and surprised me with cleaning the whole car on top of the body work!

Gl
Review №3

Very cool people

Gr
Review №4

Its about time I posted a review about these guys. Ive been going there since the 90s and my father before that. They consistently do an excellent job and a couple of times performed a miracle on cars that were considered totalled! I cant recommend them enoughI Very Friendly and down-to-earth people.

Mi
Review №5

Gary and the team did a fantastic job fixing the rear gate and rear window of my Toyota Sienna van. They were prompt, detailed orientated, and delivered amazing service at a fair price. We did not file a claim, so Gary worked extra hard to deliver the goods at a very reasonable price. Very impressed!!

Di
Review №6

Great place ordered a new bumper and had them paint it. Came out awesome Thanks again Gary

J
Review №7

I cant say how extraordinarily happy I was with my experience at this shop! They made a crappy situation painless. A few reasons why I would recommend them.1.FAST! I received an estimate and info within 5 minutes of walking in. I had checked in with other places and didnt experience the same speediness. Also fast when I did bring my car for repairs. Everywhere else said they were behind and it would take approximately 5 days to complete. Mastroiannis took 1 1/2 days. Unbelievable!!!2. Very knowledgeable when dealing with my insurance. I had no idea how it worked. They explained it on the first visit. When picking my car up they took care of it all.3. The vehicle looked great upon pickup. The color matching impeccable.4. Wonderful, friendly, humorous staff. I had a lot of fun talking and joking with them. They took the time to explain everything and answer my endless questions.There are more reasons why Id go back or recommend but I think you get the idea.THANKS FOR A WONDERFUL EXPERIENCE!

An
Review №8

When I scratched my new Porsche it didn’t know what to do.... I asked everyone I knew where should I go? I was recommended by multiple people to go to Mastroianni’s Auto Body. Everyone said: “great people and top notch work” That was exactly what I experienced! I could not have been happier. They used the lastest technology to color match the paint, the work was flawless, and they even detailed my car top to bottom. I just wanted to take the time to thank Gary, Bob, and Roxanne such a great experience. 5 stars!!!!

Ma
Review №9

Kept me up to date with repairs and unforeseen damages as they got into the tear down. They dealt directly with the insurance company allowing me to focus on my daily tasks. Repairs were completed timely and the car looks as good as it did prior to the accident. Great friendly staff too.

Pa
Review №10

Leaving Mastroianni Auto Body, I was extremely pleased with their work, and how nice everyone was at the door. It was not until I got home that I realized how thoroughly they had detailed and fixed my car. I always kept a $5.00 bill that my grandmother wrote a note to me on before she passed away in my center console. Upon returning to my home after getting my car back from Mastroianni, I checked my center console and found my $5 missing. I feverishly searched the car to no end and found nothing. The theft of the $5 was not the problem, it was the fact that the last message I ever had from a lost family member was taken away from me, so they could pettily spend away something that was so dear to me. It is good to know the $4,800 was not enough, and that the extra $5, and my remembrance of a lost family member, was more important than integrity and good business practice. I hope it was worth it you thieves.

Mi
Review №11

Great service. Efficient and timely.

Ni
Review №12

They do a great job in fixing you vehicle and deal directly with the insurance companies.

Jo
Review №13

Great job on my car

Ro
Review №14

Honest and amazing work

Sh
Review №15

When the unfortunate happens theyre awesome...

De
Review №16

Great service and work

Fr
Review №17

Friendly staff and they handled all issues

Information
25 Photos
17 Comments
4.7 Rating
  • Address:387 Taylor St, Springfield, MA 01105, United States
  • Site:http://mastroautobody.com/
  • Phone:+1 413-733-9477
Categories
  • Auto body shop
  • Car repair and maintenance
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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