Rogers location.Stopped in on Monday. Nobody at counter. Waited several minutes and finally left. Called them on Wednesday. Put on perpetual hold. Hung up and sent in email request with my part numbers. No response. I dont know what else to try. I can order from Amazon but prefer giving my money to local businesses. My advice: find another local vendor or just use the internet and be done with it. Sad.

Not very helpful at this location. Have plenty of parts, but I usually get some kind of attitude. Just never feel like I’m getting a crew of people who care about the customer. The other location in Rogers could really teach this one a bit about customer service.

If you are a do it yourselfer when it comes to appliance repair then this is the place for you.They also have a large selection of name brand appliances for sale with free delivery on larger items.

I use to get good service and help getting parts. The person behind the counter now is worthless and wont look anything up or even try to help you. This place has lost my business due to one employee who has refused to do their job on multiple visits.

Was interested in buying refrigerator door shelves. They wanted $76 a piece! Got them on Amazon for $15. Much stronger than the cheap ones from the manufacture. Save your Money.

I have worked with Ricky, Stephanie and Nate. They are all very helpful, knowledgeable and efficient. Many parts are in stock. Others can be obtained the same day (sometimes within the hour) or the next day. Competitive pricing, including online prices. Great overall experience. Highly recommended.

Good selection of genuine products. I picked up replacement handles for my refrigerator. Wish I couldve paid for just one handle instead of both, though. But, they got the parts next day so Im happy about that.

Great service and they have things in stock. That’s super important when an appliance is broken. Called ahead and the part was there waiting for me when I arrived. They were super friendly and got me in and out fast.

Had the drain pump I needed in stock $50 cheaper then Sears called really close to closing so they worked with me to get the part I needed after closing will definitely be back!!!!

My family has always bought repair parts here. Most of the time it is cheaper than going to bigger retailers and they dell a bunch of parts I would otherwise have to order online. No one wants to wait for a washing machine part and have to use a laundry mat.

They know their stuff..

Employee was really rude. Covid19 is no excuse to be rude to customer. The counter was closed so i went to warehouse where employee kicked me out and was rude. Last time they get my business.

Great service thanks

I have been using Mid South for years and Years Ricky and his staff have always been helpful.

I was looking for parts (the 3way intake valve and the hotwater intake valve) to my LG washer. I called, they had the parts. Without doing a lot of comparison shopping, it was cheaper than the internet. After calling and confirming they had the part, there wasnt a lot of service involed - I just drove up, walked in and bought it. But they seemed like good chaps. I believe they sell floor models, which I appreciate them not trying to push on me. I just needed the parts. P.S. I did fix my washer. Thanks to utube.

Super helpful and had the part I needed in stock.

I work here so it was good

Good place to get parts

Good place for finding parts