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Advance Auto Parts
23238 Pontiac Trail, South Lyon, MI 48178, United States
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Advance Auto Parts

Comments
Da
Review №1

Trever educated me quickly and simply on the best deals for windshield wipers, he grabbed the correct ones for me, and installed them for me in below freezing weather. The whole time being very pleasant, while also assisting his coworker, who seemed kind of new. 5 stars are purely for the customer service.

Yo
Review №2

Helpful and patient staff... Ordered what we needed. Good customer service.

An
Review №3

Reliable, not the friendliest but most knowledgeable for sure.

Mu
Review №4

Shawn and Tim really make the experience for me! When these two get busy, Trevor provides amazing back up. These guys have always bent over backwards to help me out with my unusual needs. They make sure my business keeps moving forward by giving quick and professional service. Thanks guys!

To
Review №5

Saved time by using their website. My item was paid for and ready when I arrived, this saved time by not having to search the store and cash out.

As
Review №6

In south lyon. One of my fav part stores. Great bunch of guys. Helpful!!!!

La
Review №7

Is outstanding service

Jo
Review №8

A wow place for all your automotive needs .

Ja
Review №9

The child that helped us was way to privileged to even give us help without rolling his eyes and never finished chewing his food while talking. If you dont want to be approached while on your lunch dont stand at the front counter ready to help. Will never go back to this store ever again.

Jo
Review №10

They help me greatly. Appreciate all of there help. The employees understand what I was asking for..

Ma
Review №11

Gary, was super helpful and patient! Helped me get everything I needed!

Ki
Review №12

Very helpful and the store was clean.

Ti
Review №13

Always very helpful

Be
Review №14

Man I love this place. I took my car to the Jeep dealership for a check engine light. They asked me to leave it overnight and it would be $130 for a diagnostic. My dad reminded me that Advance does free basic diagnostics for check engine codes and that will get you in the ball park.Well I take it in and see Shawn aka Lunchbox and Gary who have helped me with golf carts and he even put in my headlight!!!Anyway they hooked me up and it was a P0440 Evaporative Emmissions Error. I basically just had to rescrew my gas cap or get a new one!!!! Can you believe it???Love this place.

Ki
Review №15

Ordered on line, everything came in less than 48 hours!Great service, quality partsThank you.

Ni
Review №16

Amazing knowledgable helpful staff. I had shoulder surgery about a week ago so Im in a sling. The associates carried my heavy parts to the car, without being asked. Soo thankful for these guys

Ra
Review №17

Helpful staff.

Mi
Review №18

Needed windshield fluid and wipers. Winter is coming! They popped them on for me!

Ja
Review №19

Hit or miss. Usually have what I need when I need it.

Th
Review №20

Good auto place, seems to have everything you need for your car for a reasonable price, keep in mind Im not a car enthusiast or anything, so take that for what you will.

E
Review №21

Always someone there to help you find what you need along with a great price. Normally my #2 in town I find myself coming here first more often lately. These guys do a great job.

ch
Review №22

Always very helpful and very nice people who work there the only place I go.

Na
Review №23

I cannot tell you how wonderful these men at Advance Auto Parts very helpful very compassionate they go over and above their duties 200% the woman in the red Toyota 4Runner you got my vote thank you thank you for all that you did for me today and helping me with a mechanic thank you so much

De
Review №24

Best service ever

Da
Review №25

Great store. Always friendly, never any waiting. Appreciate people their like Jeff who gave a me a great deal on a new battery.

Kr
Review №26

The prices were so incredibly reasonable that i will now make this my auto parts store from now on. My power steering pump went and i got it here brand new with 2 quarts of power steering fluid should have been 89.11 with a discount it came to 59.11 and than i returned the old part for the core which was 17.00 so my new pump and fluids cost me a total of 39.11 what a deal.

Ja
Review №27

This is my store! I love the people here and the customers alike. No downsides here

Ro
Review №28

Sean and Gary did a terrific job is warranting my muffler.

Li
Review №29

I always got good service until the last time I went. I was so upset, I went to Auto Zone instead. Thanks to an older man, over weight, with thick glasses and an awfully rude attitude didnt want to help me at all. I left quietly to never return. I dont want to see him ever again. I was a regular customer.

Ma
Review №30

Great place to shop. Everyone is very knowledgeable and quite helpful. Highly recommended.

Da
Review №31

Quick awesome service.

Jo
Review №32

Really knowledgeable employees. They always have what I need and know what is compatible with my car. Thanks!

Mi
Review №33

Still my #1 auto parts store for remanufactured auto electrical hardware. The best selection of synthetic oil and grease. Bar None. Prices tend to be higher than Autozone.

Ni
Review №34

Needed a replacement wiper for my car. Create a as I walked in. Quick recommendation on which wiper to buy. Offered to install it for me without any prompting.

St
Review №35

The help might as well been drooling and picking there noses. Gave them part numbers and they still couldnt get it right.

Da
Review №36

Guy was way more helpful then should have been

Ro
Review №37

Best service know what there talking about. Very helpful

Ju
Review №38

Helps with all repair possibly for your car by the process of elimination.great service.In whitmore lake was car quest before advance auto took over.

Ky
Review №39

As someone who knows nothing about cars, I was surprised at how easy the workers explained things to me. Extremely helpful and good prices!

Ch
Review №40

The manager Marshall is the greatest. Best auto parts store in South Lyon

Da
Review №41

Ignorant unhelpful morons who should never have opened to the public.I purchased a air con kit from these folks and when I got back home I realized that the canister had been used! When I took it back they refused to replace it, refund it and were even rude to me.I immediately drove the short distance to OReillys and purchased a kit that worked and was advised about where the filler was for the vehicle I was working on and received top notch service. What a contrast.The folks are Advance may be good for the company based parts supply but the ones that I dealt with (including the manager) are not good for the general public, I have been in service related industries all of my working life and I was disgusted, they may as well of flipped me off to my face.If I could give them zero stars I would.

Fr
Review №42

Good selection of parts very helpful staff

St
Review №43

Prompt service, polite cashier. Came to this location for a new bulb for my reverse light, in stock no problem.

Ju
Review №44

Great service if they dont have it theyll do everything they can to help you find it

Al
Review №45

Friendly folks here. LC provides good conversation. Order online, pickup in store. Save 30%

Wi
Review №46

Extremely helpful people. Get things others cant...Best prices in town..

Jo
Review №47

I bye all my parts their great costume service

Jo
Review №48

Well trained staff willing to go above and beyond to help

Mi
Review №49

Had what I needed

Er
Review №50

They always have odd-ball parts.

Ja
Review №51

Person working the counter was very rude. Didnt seem invested. Would not even acknowledge customers waiting to pay. We left and purchased products at Auto Zone

Be
Review №52

Amazing staff, great prices, and friendly environment!

Ca
Review №53

They need better competitive prices

Sa
Review №54

Most helpful staff best prices

Ke
Review №55

My go to auto shop. Staff is great, theyre always looking/willing to help.

Ch
Review №56

Nice friendly people and service

Ro
Review №57

Had what I needed easy in easy out

Jo
Review №58

Great Crew helped me work out my problem without trying to sell me the store. Mad respect to Marshall and the rest of them.

Mi
Review №59

Helpful staff and very friendly. Came out and measured my rotors for me and carried all the parts for my brake job to my car.

Jo
Review №60

They are good guys and help you out

Ro
Review №61

Marshall and Jared worked really hard to help me get what was needed to fix my vehicle before they close. ThanksT

Ch
Review №62

Stopped in for help with a failing battery expecting to have to fight to get it replaced. Thankfully, I didnt and the replacement battery solved the problem!

Hu
Review №63

The staff was friendly and honest. Like the store.

**
Review №64

Staff are very friendly and helpful.

B
Review №65

Good place smart employees

Je
Review №66

Staff was very helpful.

Jo
Review №67

Very knowledgeable great help

Ro
Review №68

Friendly good

Jo
Review №69

Ok.

Mi
Review №70

Great costumer service

De
Review №71

Associate even changed my wiper blades for me.

Ty
Review №72

Always got what you need, if they dont they will get it as soon as they can.

Hi
Review №73

Nice people

Ma
Review №74

Friendly and helpful.

Da
Review №75

Good service, good advice

Te
Review №76

Awesome!

Information
10 Photos
76 Comments
4.5 Rating
  • Address:23238 Pontiac Trail, South Lyon, MI 48178, United States
  • Site:https://stores.advanceautoparts.com/mi/south-lyon/23238-pontiac-trail?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 248-446-0860
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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