Went in for a bagel, a caramel macchiato and an oat milk latte. The cashier seemed a little annoyed but the order came quickly. The line seemed to fill up rather fast as well during this time. This is probably the best option when youre in a hurry,o or dont care all that much, but there are a lot of privately owned coffee shops nearby Id probably recommend more highly.

I meet friends in this place quite a bit! This is the best place to to have a good dinner. I go there many times. The cooking is very good, the workers are helpful and the prices are affordable. I like meeting in this place over a good dinner.

Love to go get coffee in downtown Sierra Madre. Check out the new designed Kersing court right across from Starbucks.

Best area I like the location service very good

Went into location around 8:00am after coming from the Valero gas station across the street where the attendant gave me change of a 50.00 bill. Ordered (2) Pikes coffee and (2) bacon/egg croissants. Handed the team member the 50.00 bill and she gave me back 5.00, I immediately told her I gave her a 50.00 dollar bill and the change is incorrect, open the cash drawer and you will see I said. She seemed surprised but opened the cash drawer but.... reached under the cash drawer and displayed the 50.00 dollar bill not think my wife and I did not see! A 15.00 charge subtracted from 50.00 dollars should have 35.00 change but... she then handed me back 15.00 more in change (OMG )... I told her that her math is wrong! you still owe me 15.00 more dollars! The impression is that she was trying to steal from us and I would NEVER recommend that StarBucks location to anyone after our experience. While I have never! had a problem at any StarBucks, that was a first!!! Coffee was great as was the croissants.

Sitting here in Sierra Madre was so relaxing... reminded me of being on The Andy Griffith show, a little part of Mayberry up in the hills... People sitting visiting with each other a lot of people walking around with their dogs on leashes it was just really nice.... And the girls that I spoke to the two inside of Starbucks were very kind and sweet.... Were going to go out that way and visit a lot this summer!#BEKIND... Support Autism ❤️

Comparing against other Starbucks. Got my name horribly wrong and did not call out any of the orders. Had to sort through other peoples orders to find mine.

Amazing customer service and coffee.

Surely a spot worth visiting, the food is good and well prepared, the cost is convenient and it is always neat here. Keep it up.

My 2nd home seriously....I LOVE my Buxs! The staff are the BEST. Its not just another Starbucks but truly our local coffee spot. From the staff, to the store,.its centrally located and with the App its super easy to order and pick up. Always greeted with a smile and happy faces, I actually enjoy swinging thru just to say Hey!

Ordered thru the app. Order was ready super quickly and was perfect. Friendly staff

What is not to love!! They are the best in town hands down. The team is loving and actually care about your day and how they are able to help in anyway. I love this location and everyone on the team. Yaaas! Sahara and Rye!!

Great local neighborhood spot with friendly staff.

Great location, great service.

Excellent coffee and great customer service!

I come in almost every weekday & its rare if I get a greeting, not sure why, I hear them give others a hello or a have a nice day while waiting for my drink. Itd be nice to get same, especially because a simple hello, puts a smile on anyones face & during this pandemic, we need more smiles...😃

Great staff, from the neighborhood, they treat you as such.

Its nice place to hang out no problem thumbs up

This store is on point very polite employees.

Very friendly and they get to know all the locals. Great business and people.

I love it Dragon drink so good 🧃

I enjoy coming this location of starbucks because of the super friendly service. I enjoy the smiles on their faces every morning when i come there. Super busy because it is in a very convenient location.

My new drink is the matcha green tea bu itself. They made it special for me☺

This is one of the better Starbucks. Theyll get your order right. If for some reason they dont, then theyll go out of their way to make ot right. The staff is professional and polite.

Very nice Starbucks. Centered in the quaint small town feel of Sierra Madre. All walks of life congregate here to mellow out and soak up the charm of this town. Staff is super friendly but a little slow.

The coffee was amazing ! love coming here before work.

Super small but such a lovely staff

One of the better Starbucks around. The staff is always friendly.

Really great service, everyone here is very nice and always has a smile on their face first thing in the morning. I continue coming to this location because of the service however its very packed their with super long lines.

Line too long, but great food and service, prices as well. I put my name under Bob

I’m not a fan of Starbucks, but every once in a while when I go or my hubby brings me something from there I enjoy it.

Excellent service

I come by every morning on my way to work to get my coffee and the employees here are just so friendly and are always in a happy mood

Staff is friendly and makes good drinks as ordered.Usually pretty clean, but could check restrooms for cleanliness and supplies more often.

Love this Starbucks, friendly small town atmosphere beautiful to sit by the window at night, great coffee

Staff is very friendly and comforting. The manager always makes the drinks with love. Shes the one with the exotic flower on her hair. I love coffee and the mocha frappachino. Community is great as well. If you havent gone to this Starbucks dont wait...........go now!!!!

It has a small town atmosphere. The emploeyes are very nice and friendly. I love the egg bites.

Slow, slow, slow! Ive tried to stop in for coffee on my way too work several times in the past and every time the line is out the door. After waiting for an eternity, I will finally get my coffee (which is always delicious). Parking sucks. There is also minimal seating at best so dont plan on finding a place to work on your lap top. There are times that they are so slow that I have to leave without my coffee after standing in line for 20 min so Im not late for work.

Fast and Courteous service

I Come here before hiking Mount Wilson and like the small town feel of this location

Sierra Madre has great staff and friendly environment and town.

Place gets very busy between 9 and 10 a.m. on Saturdays but they are pretty efficient

Always a little busy but product is good as usual !

Great staff fast service

Always a good coffee. 5 stars.

Alexa is my favorite barista. She is amazing.

Small space, plenty of outdoor seating, friendly atmosphere and service.

Consistent but not great coffee. Nice employees.

Place is small, yet it has great patio space to hang out and convesate!

Well, just ok. Just like any other Starbucks now. The Baristas are, hmmm, ok as said earlier... just never feel like what I pay for now is as the same work of art it used to be at Starbucks. Starbucks used to be the place you went to find special attention for a very expensive cup O coffee. Now I just go there because I cant find Peets. So sorry. Regulations took the Barista...the art...out of a very special cuppa J..

Great place to get coffee sandwich

Fast and friendly. Seasonal coffee was great!

Great Starbucks, but generally has lots of flies inside.

Staff was friendly and we didnt have to wait long for our items. Things we had were great.

Could be better lol

Awesome service and people!

Its a Starbucks. Good service. Fast internet.

Always a smile and a friendly word to go with your order! At New Years you can see the Sierra Madre Rose Float entry on display in Kersting Court, just outside!

Always a professional well trained staff

Love this Starbucks. Small town feel.

Good amount of seating space, wifi, never too packed

Love this place

Always quick and friendly at this location.

Great customer service.

Nice location but very crowded with bikers

Great spot in Ketstyn Court.

Great service! Great food!

I love the coffee

Cant go wrong

Great service, even when busy.

Best customer satisfaction you will ever have at the sacrifice of a slow pace and in a small crowded location

Lobe their iced coffee and grilled cheese sandwhiches

Best corner in town !

Great neighborhood coffee spot

My daughter likes it.

Nice environment.

Great location.

Good ppl

Great customer service

Best coffee in Sierra madre..

Open 24 hrs....what more can I say

I love this Starbucks in Sierra Madre💜

Coffee is served to hot

The service is nic; the coffee, not so much.

Decaf Carmel frap

Good service.

Thanks for the coffee!

Friendly and fast service

Its Starbucks! Their coffee is off the chain!

Friendly staff every time I go

Wish there were more outlets.

Gets the job done.

Its a starbucks

Good.

Always good

Friendly staff

Great staff

Not really any place to sit

A + service

Great