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Riser Harness Ford
2000 E Race Ave, Searcy, AR 72143, United States
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Riser Harness Ford
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Ra
Review №1

Ryan and the team were great to work with, they got me my new 2021 bronco sport badlands. They treat you like family, they picked me up at the airport and had everything ready when I got there. Strongly recommend that you give them a visit.

Ed
Review №2

Had issues with the navigation system and touch screen on my truck. Service Department could not take me in on Friday afternoon, which is understandable. They did give valuable assistance to help me make it home to Georgia.

Ro
Review №3

Most trustworthy dealership to work with. They will work with anyone to find the car that meets their needs at a competitive price that fits their budget. I give Riser Harness Ford my most enthusiastic recommendation! 😃👍🏻❤️

JI
Review №4

Im moving to Searcy and thought I would peruse some of the usual businesses I use. I was reading RH Ford reviews and tried to like a bad review as it made perfect sense but it would not let me like. Ive never seen anything like this before.....BUT highly suspicious.

We
Review №5

Really nice folks. The easiest car purchase Ive ever done.

Ka
Review №6

I’ve been looking for a truck for a couple months battling with rising prices however when I came here I was greeted with smiles. Jacob Ford was my sales consultant and he was very helpful and honest which is very hard to find in a sale person. I will definitely recommend coming here to everyone I know and I will come back for anything I may need!

Sh
Review №7

Was told on the phone that they would hold a truck for us. Drove two hours to get there, they knew we were on our way (told salesman to hold it and he said he would and to come on) and exactly two miles upon arrival at the dealership, they called to say they sold the truck!!! TWO MILES!!!!!!!! This place lied to us about holding the vehicle and caused us to waste half a day!!!!! They DO NOT keep they’re word! They’re a complete and utter joke!!!! DO NOT WASTE A DRIVE TO THIS DEALERSHIP UNLESS YOU’RE LOCAL!!!!!!!!!!!!

Ti
Review №8

Good job. fairly quick. friendly

Ja
Review №9

I could not be happier with my buying experience at Riser Harness. Ryan was great to work with and made everything very easy. I love my Raptor and I am glad I bought it from a dealership that still does business with integrity. That is a very rare trait in todays world.

Ta
Review №10

The work on my car was top notch. Comfortable place to wait with tv, coffee, hot chocolate, water, and vending machines. Restrooms close by.

Ia
Review №11

Service department is dependable and always friendly.

Ch
Review №12

Great deal on my 2014 F-250, they gave me quite a bit more for my trade in than I was expecting too.

Ne
Review №13

I have bought five vehicles from Tom harness and riser harness Ford. I have a few things that I believe are worth mentioning.1. It doesn’t take watching tv or listening to the radio for long to know that car dealerships advertise prices. Without a doubt, riser-harness has more than fair prices and at different times have incredible deals. All car dealerships follow incredible deals at times. Not all are continuously fair priced. After buying five vehicles, there’s no one anywhere as fair as Riser-harness.2. Every time I have bought a vehicle, Either Tom or a salesperson has the foresight, knowledge, and human spirit to help redirect me to the most ideal purchase and it’s never been to a more expensive option. Every time, it has been a vehicle to meet the long term needs of my family. What a message this is to be directed towards a more economically priced vehicle. Obviously, this is counter to what I or anyone with any awareness would think. How could a place that is existing to make a living for multiple people make less? I think that speaks volumes to the foresight and character of Tom at the top, but also the message that his team is sent.3. The service is unmatched. UNMATCHED! If there’s one area of complete separation from any other dealership, it is this. You can feel it when you walk in. It’s the lifeblood running through every department, person, etc. I could tell 15 stories about service but I’ll tell this one. My wife and I were between beebe and Cabot and had a blowout off 67. Upon trying to change the flat, I was unable to get the lug nuts loose. I called the dealership directly and they brought me a courtesy vehicle for the weekend, took mine back, and fixed the tire. That’s a small glimpse into what the heart and soul of this place is attempting to uphold. You can price shop, car shop, etc, and perhaps you’re able to find the perfect vehicle at the perfect deal somewhere else. Maybe. But, the service, openness, pace of the process, and love of what they’re doing is unparalleled. I tell everyone, all the time, if I moved out of state, there’s one place im buying a vehicle.

Da
Review №14

I must say, this place just keeps getting better & better.I really like this dealership above the rest, new or used.I wish them well, and hope they continue their way of conducting business.My opinion...…...Take a drive to Searcy AR and check this place out.Great team effort all the way around guys !

Be
Review №15

Great experience. The two knew what he was talking about.

Ja
Review №16

Since they switched from WW Ford to Riser Harness, I can tell a difference. I had some warranty work done and they were very nice and professional. So if WW Ford put a bad taste in your mouth years ago, I can assure you Riser Ford has changed everything for the good. Thanks Riser for picking Searcy as your home!

No
Review №17

They were so helpful and not pushy but yet interested in making business with me. Zach Cross was great to deal with and honest. Will definitely come here in the future! Thank you Riser Harness Ford for making this experience so pleasant!

Br
Review №18

I recently bought my car from here. Tristan Elkins was my salesman, he did a great job showing me the car and explaining the features. The was very knowledgeable about all the cars on his lot. The finance manager was very friendly and did a good job explaining everything to me and got me a good rate. I would definitely would refer a friend here. Its a great dealership and very family friendly. If I could rate them 100 stars I would.

Ji
Review №19

Good service at a fair price

Li
Review №20

The sales team were friendly and informative on the Ford truck we purchased from them.

Za
Review №21

These guys were friendly, casual and made buying a vehicle a pleasant experience. They worked with my son on getting just the right vehicle.Cannot recommend Riser Harness Ford highly enough.

Jo
Review №22

Riser Harness Ford is great. My previous review I thanked Terry but I made a mistake. My salesman was Kerry Rogers. He was very good to work with. Smooth, no hassle, and easy transaction. Stan the finance manager was really good also. I recommend this dealership and will be back.

Am
Review №23

Very friendly people, they explained everything nicely, great customer service. I would use them again!

Br
Review №24

Great service .

Ma
Review №25

Got a excellent salesman!!Shout out to William, he works with you and what your budget is.Definitely going back when we trade our other vehicle for a new ford!!

La
Review №26

We had the best experience today! Every person was super friendly & took the time to introduce themselves to us. The financing process was easy & fast unlike the huge dealerships that seem to take all day. We traveled over an hour bc of a specific vehicle & don’t regret the drive. Our salesman Kerry Rogers was great!!! I would highly recommend anyone go see them!!!!

Ro
Review №27

I have made several purchases from Riser Harness Ford. They have always taken care of me and my family!

De
Review №28

My wife was recently hit in our 2011 explorer. it was totaled. In our search for a new vehicle my wife contacted Riser - Harness Ford in Searcy, AR. They had a 2013 Ford Edge she was interested in. She talked to Kerry Rogers. It was a pleasure to drive to meet him, even if we didnt buy the car. But we did, and love it. Kerry is a top notch guy, he realized the problem we had and we only had the money from the insurance for our explorer. But he worked with us.Let me tell you, if you are looking for a vehicle new or used give Riser-Harness Ford a call and talk to Kerry Rogers, you will be glad you did.Kerry thank you so much for helping us out, youll never know how much we appreciate you. Thanks again, we love the Edge.

Jo
Review №29

The new crew is very professional and hometown friendly even to Out of towners like myself. I dont like car buying or negotiating, so I did it by text before I got there. Then when I walked in, all I had to do was test drive it and do the paper work.

Fl
Review №30

Ryan Duganier went over and beyond to help us get the vehicle we were searching for. His customer service exceeded our expectations. We would highly recommend Ryan to assist you with purchasing your next vehicle. We traveled from Monticello, and they had all the paperwork ready for us. The staff at Riser Harness were very professional and accommodating.

Da
Review №31

Ryan Harness handled our trade-in and purchase with a cheerful, competent finesse which Tod, my husband, and I really liked! His Dad, the owner, introduced himself to us, and we were impressed! We financed the purchase of a used Camry with First Security Bank, there was no undue pressure to finance via one of the car dealerships banks; we used our bank, instead. This car purchase @ this dealership is one of the most pleasant car transactions weve ever made in 30 years of marriage. We bought local with enthusiasm, and no regrets. Excellent experience!

Rh
Review №32

Zach Cross did an amazing job in helping us find the right vehicle. We got a great deal on our new truck and a good price for our trade in. Everyone there made us feel welcome, they were so helpful, and friendly. We will definitely be back for business and I highly recommend Riser Harness Ford in Searcy, AR. They did an awesome job!!

Rh
Review №33

Zach Cross did an amazing job in helping us find the right vehicle for us. We got a great deal on our new truck and a good price for our trade in. Everyone there made us feel welcome, they were so helpful, and friendly. We will definitely be back for business and I highly recommend Riser Harness Ford in Searcy, AR.

Jo
Review №34

I bought a used Toyota Sienna from Kerry Rogers. Couldnt be happier with the experience, and I will be back.

Am
Review №35

I purchased my truck from Riser Harness Ford and was very pleased with the service I received!! I told them what I could afford and they made it happen. Kerry Rogers was our sales man and he did an excellent job in getting us exactly what we were looking for!!

Ry
Review №36

Looking for a locally owned dealership that offers a family like atmosphere? Look no further than Riser-Harness Ford. This dealership and its staff take pride in taking care of their customers and serving their community. Stop in to see for yourself.

Co
Review №37

I was looking for a newer vehicle and upon negotiating the very rude sales manager told the salesman where I could hear talking and the sales manager blurted out “does this lady want a free vehicle or something.” I will never do business with them much less have them change my oil. I will not be degraded ever again.

Je
Review №38

It was my first experience with this dealership and was very impressed! The salesman Ryan Duganier went above and beyond to find me what I was looking for. He was able to get me in my new car quickly and easily. I will be recommending him to anyone looking to buy a new car.

Jo
Review №39

Had a great experience with buying my first car (dealer was Kerry Rogers), this man drove the car 45 minutes away to my house to let me test drive it and buy it simply because he knew the car would not be there by saturday when I could come check it out. Not only that, we were able to drop the price almost $2000. Couldnt be happier.

Ap
Review №40

The salesman was professional and did not pressure me! I finally bought my dream car!

Jo
Review №41

Tom Harness may can sell out the front of his business but he has NO KNOWLEDGE how to provide parts or repair service at the back of his business.

To
Review №42

When you need it done right take it to the people who built it they know Ford better than anyone

Sh
Review №43

Our salesman was Zach Cross.Zach went the extra mile for us. We appreciate his approach to sales.Thank you Zach, we will recommend you highly to our friends and family!

he
Review №44

Had a GREAT experience. Stayed within my price range and mileage request. Kerry was an excellent salesman- highly recommend

ve
Review №45

We had an amazing experience buying our 2017 Expidition! I found it and inquired about it online at noon. Karry Rogers called me within minutes and started the ball rolling by taking all my info. We pulled on the lot at 2:30. He had the vehicle setting by the door ready for us to test drive. At 4:00 we were driving off the lot deal done! Fastest, most painless car deal I have ever made! Thank you Karry Rogers and the Risner Harness team!

La
Review №46

Great service and technicians. I can always depend on these guys to keep my F350 running strong. They get me in quickly and do a super job.

Aa
Review №47

Great people that always go above and beyond to make my experience 5 stars!

Ju
Review №48

They worked fast, efficient, and got us into the car we wanted ! Great guys over at Riser Ford!

Ka
Review №49

I truly believe you should shop local, support your local businesses. This was the second time I tried to do business at W&W Ford. This was the second time they tried to give me absolute bottom dollar ($1000 less than fair market value) for my trade-in. Both times I left this business and when I got to the next dealership, they gave me what I was asking for on my trade-in, no problem. This time it was Crain Ford in Little Rock and they will get my repeat business. Do your research before you try to do business with W&W, they WILL take advantage of you if you dont.

Al
Review №50

Absolutely the best service! We needed a seat belt replaced in a vehicle that had been purchased at another dealership. The part was secured in a day and scheduled for repair the following. The service department treated us just like we had purchased the vehicle through them! We even got to meet and speak with one of the owners!!!

Jo
Review №51

Great service, friendly helpful people. Doing business the Ford way.

Al
Review №52

Its fair to say that W&W love their vast array of used automobiles with every fibre of their being. So much so that they choose to keep them on the lot rather than risking their well being on the open road. They will go as far as throwing prices at potential patrons that are easily $6k over fair market value. By insulting the ensuing horde off the lot, they are ensuring the long term well being of all their vehicles. Very commendable.

Tr
Review №53

I absolutely will always take my car back because they worked with me until my car seemed to be completely running smooth. Eddie Chadwick went above and beyond to make sure I was treated with respect and that I was satisfied with their work. Thanks guys

Lo
Review №54

Great selection. Wonderful service department. Low pressure sales

Ju
Review №55

I was in Searcy on Tuesday for my grandmothers funeral. My car broke down on the way to the cemetery. I called them and told them what issues I was having and they were so rude to me over the phone saying that because my car was a 2014 I didn’t have a warranty. I had my husband called and since we didn’t have any other choice, we decided to try to get my car there. It was storming so bad and they knew we lived almost two hours away and had no sense of urgency. We knew that what was wrong with my car was a recall issue and they didn’t want to hurry and diagnose the issue and kept giving us the run around. My husbands mom has been dealing with cancer and we got the phone call that she passed away that day. We told the lady we had to hurry and get back home and she had no sympathy at all!!! This place not only made me never want to go back, but never even want to own a ford! Your people are rude! I was in tears trying to find a way home because they acted like we were an inconvenience. I will NOT recommend this place to anyone! I hopenobody else will waste their time here. I wouldn’t even give this place one star.

Al
Review №56

My experience with W&W Ford, now Orr, has been the worst of all the dealerships I’ve done business with. They sold me a previously wrecked vehicle without telling me about the previous damage. It had 28k worth of repairs!!! Needless to say, I paid a fair price for a “non prior accident” vehicle, but actually received the opposite.The best part is they will not respond to my calls, voicemails or messages.BEWARE OF W&W/ORR and THEIR LACK OF INTEGRITY!

Ch
Review №57

Can service both our vehicles and keep them running great.

Kr
Review №58

My mom always said if you cant say nothing nice dont say nothing at all....

Ne
Review №59

Got recall taken care of fast! Thanks!

Ge
Review №60

Very good experience ❣I WILL BE COMING BACK TO GET OIL CHANGED AGAIN.

Sh
Review №61

Love it here everyone is friendly

Ma
Review №62

Great place to buy a vehicle, Great people to work with!

Jo
Review №63

I had the Takata airbag replaced now the 2 idiot lights no longer work. They told me to bring it back so I did. When I get there they tell me I need an appointment...l had moved to Little Rock so I wasnt very happy...60 miles for nothing...plus they gouged my DASH...unprofessional.

JT
Review №64

Great family place to get you a great deal on a vehicle.

Pa
Review №65

Located a vehicle online. Called Riser Harness talked to Ryan, a salesman. When I arrived he had the vehicle at the door ready for my test drive. Finished the paperwork in no time. Also, they are just as friendly as W and W Ford.

jo
Review №66

Took my truck in for warranty work on 10-2-17 for a 4 wheel drive related issue. Went to engage the 4 wheel drive on 1-16-18 and it did not work. Took it back on 1-18-18 and was charged for repairing what should have been fixed in my opinion on 10-2-17. 174.10, which I offered to split with them, they refused. I would Never recommend taking a truck here for repair or purchasing a vehicle here. Very poor customer service and work.

Ca
Review №67

Fast and effective service. Trustworthy...

Gl
Review №68

They were very nice. I would recommend them.

Ni
Review №69

Great customer service, fast repairs and reasonably priced!

Ta
Review №70

They are great 👍

Ch
Review №71

Very nice and helpful

ly
Review №72

Very good small town dealer with great service department

Ka
Review №73

I took my car in for just a recall on the air bag, got into my car to leave and my gear shifter was broken. Ford said I brought it in that way, and refuses to pay for the damage they caused and said there was nothing they could do and that he was “Sorry”. Now I’m left with an broken gerar shifter.

VE
Review №74

What a shipwreck that place is highest prices on the market i wonder if they know theres other car dealers around them, no wonder the owners wanted to sell it to orr they see the writing on the wall lol

Ha
Review №75

A wonderful store to work with! Would definitely recommend them.

Je
Review №76

I had several issues here buying a used truck n my dash got busted on the way back from home I wasnt satisfied but u did have to drive my old trade in there on the rim sparks flying everywhere too cuz the guy I dealt with and glinda Landis raised hell cuz they insisted I had my trade in there by 6 with title in hand was a headache n then went back to discuss the idmssur n about a free detail I was promised. N they called Searcy of n told them I was harrasi g them not good bussiness

Jo
Review №77

I have been working with the sales department on purchasing a vehicle. This experience has by far exceeded my expectations. Thank you Sean Wood and Jay Curtis.

Wa
Review №78

After multiple credit checks. They were not able to get me in a truck.

Ma
Review №79

Not a Ford guy

Co
Review №80

The mamager is very rude.

Mi
Review №81

Their service department would have to be the worst that I have ever been too,went in for a minor repair that should have been completed in one day,4 days later it was ready,the only update I could get was that they were working on it. What a joke..never again.

Bi
Review №82

Very much injoy and nice people

An
Review №83

Nice dealership, friendly and knowledgeable staff!

Wa
Review №84

This place makes me never want to buy another ford. HORRIBLE CUSTOMER SERVICE!

Sa
Review №85

The Service Dept can not follow directions. Ask that they call me with an estimate when we dropped off the truck, called back to see if the estimate was ready 2 days later and was told they were working on it. Then waiting 2 more days and they had already started work that I did not approve. Then charged a restocking fee for the remaining repairs that we did not want done.

cj
Review №86

Great service

Ad
Review №87

The service department here is a joke. Very rude and unprofessional in every way.

St
Review №88

Great people to work with, excellent customer service

Ja
Review №89

I took my work truck in to have brakes replaced, i took it in on Thursday and its Monday now, I call them and they tell me it wont be until the end of the week. Umm its brakes, they do not take a week and more to do them. Worst service department and I will not use them again for anything. Just another reason why I will never own a ford!

Fr
Review №90

Had to wait 2 hours but they washed her car.

Re
Review №91

Great people !!

Ch
Review №92

Salesman tried to get me to settle for a pickup that I told him I did not want.

Te
Review №93

Took care of everything I needed plusThanks

Gr
Review №94

People are very friendly and professional

Kr
Review №95

They fixed my truck!!!!

Ma
Review №96

Nice people

Ар
Review №97

No good

li
Review №98

Ford

Information
19 Photos
98 Comments
4 Rating
  • Address:2000 E Race Ave, Searcy, AR 72143, United States
  • Site:http://riserharnessford.com/
  • Phone:+1 501-268-2486
Categories
  • Auto repair shop
  • Ford dealer
  • Car dealer
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
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