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Unique Auto Depot
7339 E Acoma Dr #4, Scottsdale, AZ 85260, United States
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Unique Auto Depot
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ji
Review β„–1

I ordered a intake and never heard back from them! Tried to call a number of times! No Answer and messaged them with no replay?? I think they are possibly out of business??? Do not know that!! Thank goodness I used PayPal for Payment! They are refunding my money after a period of waiting for a Response!! None Received!πŸ™πŸ™πŸ™πŸ™

Ma
Review β„–2

I heard good things about this place. Decided I would finally place an order. Did that been over 2 months, havent heard anything on my order. When its was going to be shipped or anything. Called a month ago they told me to email, and they would give me a status update. I did that for 4 weeks straight. Then I called back every week, and they dont answer the phone. Some of the worst service I have ever received!

Ke
Review β„–3

I had to file a chargeback for the item I purchased a month ago because no shipping info was provided, nor did they answer the phone, Facebook messenger, eBay messenger, or email. The payment went through right away though on my credit card. Apparently this is happening to everyone now. Also, somehow my last review was deleted, so this is my second time writing this.

la
Review β„–4

Ordered a part 4/23. Money was deducted promptly yet no tracking number provided. Ive endlessly emailed and called with no response. Was referred by my local OReilly guy...out $300.. if I wanted to get screwed, I know locals who do it cheaper...

A
Review β„–5

DO NOT PURCHASE!!Purchased online, money was deducted from account with a receipt but no shipping or confirmation info. Called dozens of times, emailed, tried google maps chat option and called the number that the charge was associated with on my bank statement but no reply. I called the owner of the building this is in and he told me they sold the business recently and moved. He doesn’t know who the new owners are but it is not located in his building anymore. In the process of disputing my purchase with my bank.

Me
Review β„–6

I purchased something for my husband a month ago, and still have not received the part. I call multiple times a day, and have sent emails to no reply. Absolute worst service. Please don’t waste your money like we did.

dr
Review β„–7

Ordered a bedliner just under $300 after shipping. They immediately processed payment but Ive recieved no status on my order or if its shipped. They dont respond to emails or pick up their phone or return calls on messages left. Theyre robbing, and stealing from people at this point.

bv
Review β„–8

Placed order on june 4th took money out never heard anything from them wont answer phone or email filed case with credit card company its a shame they can still do business

Re
Review β„–9

It has been over a month that I ordered a bed liner from my 2001 Jeep Gladiator this people dont answer their phone they dont return calls they dont answer emails absolutely the worst customer service Ive ever seen I do not know how they stay in business

Tr
Review β„–10

Placed an order 3 weeks ago. Called with no answer and left messages 3 times as well as emailed with no response from them ever. Just taking your money thats it!!!

Da
Review β„–11

Dont even deserve one star! Do not order! Luckily I used paypal and will eventually get my money back. These people should be ashamed of themselves

Ke
Review β„–12

Excellent local shop that provided great pricing, fast shipping, and curbside pickup. Both of the owners were very knowledgable about the accessories I was looking for in my Tundra. I highly recommend them and plan to use them in the future.

Sa
Review β„–13

I dont usually leave reviews, but Unique Auto Depot brought my car to life. The website is so easy to use, you can shop by category, car model, brands, etc. Fast shipping and great product. I will be visiting their website again in the future and I highly recommend you do too.

we
Review β„–14

This company has the best customer service I have experienced in 20 years. I purchased parts for a truck that I ended up selling days after I received the parts. Alan was incredibly easy to work with and gave me all the info for a rapid return. I knew that I would be purchasing more from them and requested a credit to my account. I cant speak highly enough about working with Alan. He went above and beyond from the beginning. If this is the kind of employees that this company has, there is no other company that I will order from. I wanted to give 6 stars, but wasnt able to!!!

Jo
Review β„–15

They never answer the phone

Eq
Review β„–16

Purchased interior accessories on this website for my car and they are great. Fast shipping & great customer service. I will deff be using Unique Auto Depot again!

No
Review β„–17

Wow, these folks are fast with best price anywhere! This adhesion promoter works great and a must for re-painting armrests and door panels as well as headliners. I did try one armrest without the adhesion. That was a mistake on my part. If you want to paint Interiors, you will need this product if you expect it to stick. Sincerely, Nora πŸ‘

Ba
Review β„–18

This guy has many parts that are good quality for a low cost. Highly recommended!!

El
Review β„–19

Thank you Alan and the wonderful team over at Unique Auto Depot for helping me get my 2019 Ram 1500 looking even more badass than it already was I appreciate all the recommendations and making my truck unique thanks again.

Mi
Review β„–20

Been doing biz w/ UAD for years. Any issues that (rarely) arose were handled quick & professionally which is why it continues to be my 1st stop when looking for anything for my rides.

Bi
Review β„–21

When Im searching for that custom part for my vehicle UAD never disappoints, usually in stock but on the rare occasion its back ordered they get it to me ASAP. Quality items at the best price A+.

Ta
Review β„–22

If you purchase an item from this vendor, and request for a refund they will not refund you your entire initial purchase based on false information they feel they should state to make some type of money off of you. I currently filed a case to receive full refund. Thats crazy. What you do to others will come back on you.

Mi
Review β„–23

Literally every time i need something for my truck, just go onto their site and it’s always there! Love them!

Ry
Review β„–24

For the past couple years been getting al my upgrades for my Jeep and truck from UAD. The best customer service by far and they get any problemSolved very quickly. Highly recommend them for all your car and trucks upgrades

Ma
Review β„–25

Best experience. Great service and excellent products! High quality and fast shipping. Highly recommend unique auto depot

Re
Review β„–26

Great products. I use them for all my cars. If you are looking to buy car accessories then this is the place to buy from

Er
Review β„–27

I bought headlight covers for my dodge challenger and one of them broke. I contacted them back to see if they had a spare laying around or if I was gonna have to buy a whole new set. Alan, talked to me for a matter of three days and helped me out the whole way. He had an extra pair and sent them over to my house for free. GREAT customer service definitely buying from them again and recommending them to anyone looking for great car parts.

AL
Review β„–28

Bought a bunch goodies for my new Truck. Best prices, great quality and the absolute best customer service experience. Thank you!

Ja
Review β„–29

DO NOT PURCHASE ANYTHING from this company. They falsely advertised their products and after I tried to return the item as per their request, it has now gone on 22 days and still have yet to receive my refund. The owner of the company does not care about his customers just in it for a quick buck. After this experience I would gladly pay more to purchase from a different company to receive they correct items I ordered and not have to deal with this whole ordeal. Stay away from these guys and do yourself a favor and look elsewhere for the same items. I tried reaching out to the owner to get this resolved and he laugh in my face and hung up the phone on me. Great business practice

Co
Review β„–30

Ordered some F & R letters for the barricade raptor grill on my f150. this was my third set of letters and by far the best fit and quality. paint match is perfect! however, there was a small bit of paint missing on the F letter, probably from shipping.

Me
Review β„–31

Fast shipping, got my shipment earlier than expected. Good quality and highly recommended. Pleasure doing business!

ni
Review β„–32

Service is very good and they have all the accessories what I required so it is the best company for car accessories.

Fr
Review β„–33

Placed an order through Google Express and UniqueAutoDepot canceled the order because of an issue with the sale price!?? However, I check my AMEX account and the charge went through. How does an Online sales transaction complete if the price is invalid to begin with? Obviously someone goofed listing the product and price. But now I have to deal with resolving this with Googles farmed out overseas customer service instead of receiving an immediate refund? Very frustrating!I do not recommend buying from this company or using Google Express to make any purchases of any kind. I will never do business with either again.

Ba
Review β„–34

I Buy my grilles and accessories for all my rides!! Always in stock quick shipping and USA based customer service and care!!

Ja
Review β„–35

I have ordered 6 or 7 different products from this company. LED lights, jeep fenders, a bakflip truck bed cover, and roll cage for my LJ. All of them came as described and on time. I definitely recommend UAD to friends.

sh
Review β„–36

They keep communication with me let me know when my order was about to be shipped and what day the package came on time like the said but fed ex miss placed it and had to deliver it the next day so it won’t on auto depot it was on fed ex thank you so much I will be ordering again πŸ₯°

Ja
Review β„–37

Great customer service! Excellent prices for all my truck parts! Check out those new Anzo headlights for the 250 and 350 Super Duty! Thanks UAD! J

He
Review β„–38

I wish I can give 10 stars . These people are on point. Fast shipping, great prices and car accessories

M
Review β„–39

Excellent Product. Came right on time. And fits my F 150 perfectly! Would totally recommend these guys.

Me
Review β„–40

Fast shipping best prices online and best of all they are USA based !!!

Ro
Review β„–41

Very helpful and friendly staff. My car is looking amazing

El
Review β„–42

Fast and reliable service. My go-to for anything I need for my car. 6 Stars!

ro
Review β„–43

OMG! Called this guy for the first time, he proceeded to curse me out for calling from another number and playing games, I was stunned! It was my first time calling him ever in my life, I have never had an experience like this, never had place of business holler and yell over something that was not true. Was hoping to spend money there but no thanks! A hot tempered accusatory person is not somebody I want working on my brand new car. Im still stunned at this event ...

id
Review β„–44

High quality products, fast shipping, an great prices. What more can one ask for?

Ar
Review β„–45

Fast service, quality products !! Would order again, they even install locally in Scottsdale.

ga
Review β„–46

Best prices best products and quickest shipping! I recommend!

Mi
Review β„–47

Buyer beware of restocking fees! Charged to return an item in the same state that I received it. Spent over $400 on an air filter and was charged $42 to return it. I do not recommend this company because of their terrible customer service.

Χ©Χ 
Review β„–48

Fast shipping and high quality products! Will shop again!

ja
Review β„–49

I recently bought a grille overlay for an f250 ford. i was told on the phone by the salesman that i need to dry fit them before installing them due to the top and bottom being different sizes and was told they should be labeled on the back also that they are a very tight fit. after receiving the grille i dry fit the top and bottom and found they are not labeled and used a tape measure to verify i had them right. they are only a half inch different but easy to tell when dry fitting. they were extremely tight but i was told they would be so didnt think much of it. i cleaned the grille with rubbing alcohol and removed the tape on the back and stuck them on, you could here the tape pop back off so i pressed it on again and held it for about 30 seconds. they popped off again so i pressed them on and zip tied them on over night, once i cut the zip ties the next day i could here the tape pop again. i pulled on the grille and it seemed secure even tho not all of the tape was stuck. the next day i called to let them know what was going on and was told they could send more tape or i could go get silicone to try. after driving about 5 miles one of the pieces fell off luckily i caught it before it was destroyed. i called back in and was told the same story and that i could send pictures and my story to the info email adress. after emailing them i was emailed back 3 days later saying that i could try silicone and that they could not take it back since it was now used. i called in once again to see if maybe i could talk to someone else since i was not satisfied with the good luck email. i was talking to the sales department and was told the same story once again and was blamed for a bad install. after telling him there was no instructions and doing just as he told me to do cleaning the surface and dry fitting he still blamed the install. after arguing back and forth about how i installed it wrong i asked if there was someone else there i could talk to and he said he is the f***ing owner and hung up on me. i would not recommend this business to anyone they do not stand behind there products and they blame the customer for their problems instead of taking care of them.

Za
Review β„–50

We a bit of disagreement with this auto store. I want to apologize for the review that sent earlier this week, it wasnt their fault, as a matter of fact they were really good with helping figure it out. Big ups to dem yardboyz in DE desert mun. Keep dem rim spinnin. KEEP dem grill sparklin,and let dem Rides shine. Shout out from Zxeena da Queen Diva. Follow u the gram. Big ups from the Trinny.U get the last star when you look me out😜

Ji
Review β„–51

Great place to customize your ride. Highly recommend.

Ei
Review β„–52

Amazing products at amazing prices! Will be back again.

Da
Review β„–53

The quality of the cover was fair. Nothing special or unique. I needed to return the part because it didnt fit. The person on the phone was rude and not willing to understand my issue.He directed me to the web site where the terms and condition for shipping is. I obsiously overlooked it as he said,and pointed out where it said no returns on light cover no exeptions. This page certainly did not pop up as a notice when I placed the order. How convenient.With return policies as this I will never order from here again. I recommend to all that you read the shipping terms before you place any orders. But, any company not willing to help a customer I would not recommend to purchase from. There are many others that provide beter return services.

Ka
Review β„–54

Quick and easy transactions every time!! always quality and my go to spot for accessories and after market parts!!

St
Review β„–55

Great service and shipping. Always shop UAD for my car needs !

Ma
Review β„–56

Great place, great staff, highly recommend.

Ga
Review β„–57

They indicated through the whole process that shipping was $.00. Every step of the way until the last click to order and then the shipping prices were RIDICULOUS; all the way to $137.00 for shipping. BEWARE;

Χ‘Χ™
Review β„–58

Quick shipping and great quality!

Un
Review β„–59

Got my grille installed Looks Awesome !

Χ‘Χ¨
Review β„–60

Fast shipping and great prices!

Ma
Review β„–61

Thanks for the service Alan.

Je
Review β„–62

Amazing service

Information
100 Photos
62 Comments
4.4 Rating
  • Address:7339 E Acoma Dr #4, Scottsdale, AZ 85260, United States
  • Site:http://uniqueautodepot.com/
  • Phone:+1 888-315-9938
Categories
  • Truck accessories store
  • Auto parts store
  • Car accessories store
  • Truck parts supplier
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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