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Premier Auto Service - Lexus and Toyota Specialists
1841 Piner Rd # 1, Santa Rosa, CA 95403, United States
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Premier Auto Service - Lexus and Toyota Specialists

Comments
L
Review №1

Steve is so honest and trustworthy if trust him with my wife lol. Seriously though, he is a straight shooter and knows his stuff. Great work, professional, and honest and I can’t think of anything I could ask him to improv on. 100/100in my book. He could charge double and I’d still take my Lexus to him. I hate that I not live in Ohio and can’t use Steve anymore.

Na
Review №2

I took my 05 Toyota Matix in, after our previous service provider closed. I have to say that it was a great experience and far better than I anticipated. Steve went above & beyond to do a full service and safety check of the vehicle, and even washed all the sap off the windshield! I recommend them and will be a happy return customer!

Pr
Review №3

Steve has worked on 2 of my cars in the last 10 years. He is trustworthy and personable. He is very detailed with the car needs, and also explaining any after care and maintenance instructions. Although being a one-man shop, Steve never fails to make sure my car is washed before getting picked up. I would continue to stay with Steve for another 10 years and more!

Ca
Review №4

Steve is such an incredible mechanic and an even more incredible person, that I only buy Toyota/Lexus models because I don’t want to go anywhere else. I’ve been his customer for 14 years and three cars. nHe’s such an honest, kind-hearted, funny, and genuinely good person that I even make him Christmas cookies each year.

Da
Review №5

Very good and honest mechanic. The downside with this guy is hes now a one man shop and he is booked out for a while (on the order of two months) so you really have to plan ahead.But he sees it as his mission to keep cars on the road longer, which puts him a bit at odds with government types who see old cars only as gross polluters and who assume you can afford to buy a new one. And if you consider the resources that go into manufacturing a new car, Im pretty sure his approach is actually more environmentally sound. Because hell probably keep your car running well past 300,000 miles.

Su
Review №6

I prefer to take my Lexus to Premier Auto Service instead of the dealer because I feel like I am getting a straight scoop on the service. In fact I started going to Steve after the dealer quoted me $3k on something I didnt need done on my car. We take all three of our cars to Premier and could not be happier. Steve is a honest guy who is not trying to make a quota.

Ru
Review №7

Steve is amazing, honest and trustworthy. The best mechanic I have ever used.

B
Review №8

After 15 years with Steve as my mechanic, and him managing repairs & maintenance of all my Toyota vehicles, its easy to state that short of my grandmothers younger brother, who was an intuitive mechanic, I have never heard of or experienced a mechanic with the skill and personality Steve has. He is also fair, beyond any expectation, and if he cannot resolve the problem immediately, he has kept the vehicle on his time, not mine, to resolve it in a few situations. This is unheard of nowadays, and though he charges and deserves a standard shop rate, he never does unnecessary work, or maintenance beyond what is needed to keep the vehicle running in tiptop performance. Lately, he has been operating without any assistance in the shop, and though in past years I was so spoiled by being able to call the day the Orange Maintenance Reqd Light came on and I used to expect an appointment in 24-48 hrs, I totally understand that isnt possible for now. So, I just plan about a month ahead, by doing some quick math related to the mileage I drive, and then make an appointment a month Later. I am more than OK with this fact, simply b/c he is in such high demand, and I dont trust anyone else with my car, and I never will. Both his skill and integrity are unmatched anywhere!

Am
Review №9

Great service, friendly and trustworthy!

Ma
Review №10

I was referred to Steve and Premier Auto by a good friend. No questions asked the best, most honest mechanic this side of the Mississippi.

L
Review №11

I have been going to premier for the last few years and cant imagine going anywhere else for my rav 4. Steve has got integrity and I have always felt my car has been taken care of in a no nonsense realistic way. Only what is needed is done and never any upsale for unnecessary items. He is literally a 1 man shop, so pre-planning for maintenance items is essential, but worth it.

Information
2 Photos
11 Comments
5 Rating
  • Address:1841 Piner Rd # 1, Santa Rosa, CA 95403, United States
  • Phone:+1 707-545-1234
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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