Shelly was excellent was able to help with me and was able to explain everything that had happened to my truck. Was able to get my truck before it was originally scheduled to be done. Whats so grateful with the team and the staff.

Everything was fixed in a timely manner and the car was ready when they said it would be.

Tiffany was so helpful from start to finish! She made this so easy and took care of all of my needs and questions! She has checked on me since I purchased, and I am so satisfied!

The purpose of my visit was for routine service, oil change. The service was prompt and our stay in the waiting room was pleasant. While waiting, we looked at the Equinox in the show room. Were hoping to replace our 2013 Grand Cherokee with an Equinox. Although there are two Chevrolet dealerships closer to us than Wilkinson, I plan to give Wilkinson the opportunity to help us with when we are ready to buy.

Everything was perfect! Getting ready for a trip, and they were great in getting me in to check out my car. Everyone that I spoke to, that smiled at me, and completed the job were extra nice--even the gentleman that brought my keys to my home--out of town, after I forgot to get them when having to wait until the next day to pick it up. He was so very nice. I will continue to go there for anything that needs to be done. Thank you Wilkinson Cadillac, Bonnie

Appointment was easy to make. I wanted the dealership to install GMC mudflaps and bug guard that I purchased from GMC. The installation was done perfectly. Your waiting room was great because I was able to use the WiFi and finish some work. Great experience and I will be back.

WONDERFUL TIME SPENT WITH ALL THE STAFF AS MY VEHICLE WAS SERVICED. IF ANYONE CAN DO BETTER I WILL PAY MORE, BUT NOT HAPPENING!

First, everyone my family and I encountered was extremely friendly and made us feel welcomed. Next, was the level of honesty and professionalism they displayed. If there was something they couldn’t answer. They would find someone who could and we really appreciated the extra effort! No b.s.!!! We look forward to doing business with Wilkinson Chevrolet Buick GMC, in the future!

I dont normally make these kinds of posts but when you have an experience so great at the hands of a business that is so focused on customer satisfaction, you have to acknowledge it. If you are in the market for a nrw vehicle, or even just thinking about it, do yourself a favor and reach out to Chad Triplett or Dan Fitzpatrick at Wilkinson Chevrolet in Sanford. Its more than worth the trip.These guys worked 6 hours today on me... Going over every detail on vehicle to make sure I got exactly what I wanted, explored every avenue to get the price where I needed, and talked whole lot of baseball while working. Never bought a brand new vehicle before, never had such an awesome experience buying a vehicle, and Wilkinson Chevrolet is my new home for vehicle shopping.Thanks Chad and Dan

I spoke with a sales person on Saturday July 3rd right before closing. The sales person took all my information down and said that the vehicle would be placed on hold for me until I could get there at 1pm on their following business day. Needless to say 30 minutes before my visit I get a call from that same salesperson stating the vehicle was sold. I am so upset with the lack of professionalism displayed. I already got my financing approval for that vehicle and the best they could say was Im sorry. Like sorry can fix anything. However, so happy I dodged the bullet early of dealing with people who wont honor their word.

Your dealerships team is always professional but yet down to earth and friendly.

I would like to thank Justin, my the saleman, and Charles, for the financing, of my 2022 GMC Denali 2500. These guys did an awesome job and they gave me an awesome price and financiing. Thanks.

Abby is extremely courteous and helpful.The service staff is very professional and knowledgeable.Thank you!

The sales and service department are good. You have your typical sales people but are not too pushy. Service department, I have only had to bring it in for oil changes and they always do a good job.Now the body shop is a whole different story.We brought my daughters car in to fix the back bumper and they were amazing.!A few months later, after an accident with a deer, I bring in my vehicle, which was bought brand new from this dealership. Well after the 1st visit, there many discrepancies. Some were cosmetic but very easily distinguished, and some more serious were mechanical. After telling them, including the supervisor Mrs. Townsend, over and over again that some things were wrong, she kept saying it wasnt. We left but came back the very next day, talked to a different person from the service department and he was able to see all the the things that were wrong.They fixed it and after a few days, we got the vehicle back. Something still felt wrong, the check engine light came on. We took it to a different mechanic and he was able to fix it without the $96 diagnostic charge Wilkinson was going to charge. He notice that a pipe was not installed right and was rubbing against other parts of the engine. When we went back to Wilkinson to tell them about it, they didnt seem too thrilled, and could have been more professional.The mechanic looks at it, takes it back and I go to talk to Mra. Townsend to let her know I am not comfortable and confident in their work as this shouldve been fixed since day one. The only reason I keep bringing it back is because THEY messed it up and arent getting it right. I am not going to pay someone else to fix their work.Marci then proceeded to tell me that as it stands its functionalI said, maybe, but it will rub on other parts, potentially damaging them and it will cost us even more. I told her I did not trust their work ethic as it seems like they have been cutting corners. This is a family car and Im not feeling safe driving it.She says they were mistakes.I tell her they are not trustworthy and she gets an attitude, starts laughing, and walks away saying shell have them finish it and I can take my car elsewhere. Just because she doesnt like to hear and admit that this particular job is sub-par, she gets that hostile.I always recommended this dealership to anyone looking to buy or needed repairs but after this experience, Im sad to say I will no longer recommended or support this business. Its unfortunate that some of the front desk/managers lack the customer service skills. More than that, my biggest complaint really is that it seems all they care about is money and not the SAFETY of their customers.I still dont feel safe and will be taking it to a different more honest mechanic.

Made the process quick and easy!

I just purchased a Cadillac from Wilkinson Automotive and my experience was great. Alex and Nick walked me through every step and the finance department was great. Once I chose the car I wanted, which took the longest, smooth sailing all the way.Thanks for having a variety of cars to pick from.

Staff was very knowledgeable and courteous. They made the experience very easy and enjoyable. Wouldn’t even think of going any where else for our next purchase.

My wife and I wanted to give a shout to Nick and Wilkinson Chevrolet Dealership. They did an outstanding job with helping us find the perfect vehicle and getting us in and out the door quickly and painlessly, all the while being kind and helpful.. The environment was relaxing, and the staff was professional and friendly. We would definitely recommend this Dealership to our family and friends. Thank you all!

Fantastic service from Alex Wright. This is my Third purchase from Wilkinson, each time I’ve walked away getting a VERY fair deal. Thank you all...love my new AT4

The best car buying experience I’ve ever had......honest, straight forward and stress free. Dan Fitzpatrick is a good salesman; a pleasure to do business with.....

A fantastic car-buying experience. I was not able to be on site to make the purchase so Charles kindly brought all the paperwork to me and explained each document I needed to sign. Everyone we dealt with was personable, helpful and made the whole experience painless from start to finish. Were excited for our new Acadia!

Hands down the most pleasant car buying experience Ive had. Nick Atkins took very good care of us. From a personal experience I had a really good time in general while I was there.

Took my car in for an oil change they inspected everything they washed it and everything went nice and smooth

I highly recommend this place for any repairs or body work needed. The team at their collision center is AMAZING to say the least. My car needed a full quarter panel, back light, bumper, dents, paint job, etc and it looks like nothing ever happened. Their profesional skills and attention to detail is exceptional. Marcy Townsend went above and beyond to make sure we were taken care of the whole time they had our car; she was very kind and answered all of my questions and concerns. Tom was very helpful and diligent as well giving me updates along the way. I honestly can’t thank them enough. I’m extremely happy with their service and I’m sure you will be too, so don’t think about it twice and call them!!! :)

Sales associate was friendly and had command of all aspects of the sale an trade-in process. Treated me as a valued repeat customer. Paperwork went smoothly.

I appreciate the professionalism. I enjoy my experience. I recommend Wilkinson all the time. Jerry and I will go there for our next car purchase.

When I first moved to North Carolina, I absolutely loved Wilkinson before they moved locations. Even though the collision center is a different entity my fiance had his truck nearly there for over a month with the wrong rim ordered and was told to park his truck a certain way so no one would notice. I recently took my car there for a check engine light. I was not in any rush to get my car back and asked for a detail even if it would take extra time. We were out of town Thursday-Sunday and was willing to pick it up later on in the week. We have extra cars at home to use.I paid my bill after the service department called my mother twice instead of mine. I dropped my car off on Thursday and by Friday afternoon it was ready for pickup. I told her I wasnt in any rush, but she told me they were short staffed and couldnt get to a detail and would have the courtesy wash instead. There was no option given to me to request a detail even to wait a couple days longer.Well, I am short staffed at my job too, but I never let that hinder the experience of the customer. At the end of the day, it is not my fault a business is short staffed.After reviewing my bill, I noticed I was charged for the diagnostic fee. From my experiences with dealerships in different cities/states, if the services were rendered at the dealership the diagnostic fee was waived.However, this was not the case. Ill switch my business to the GMC in Southern Pines with no problem. The professionalism has been lacking significantly. Unfortunately, I wish Wilkinson GMC was like the other GMC dealerships I have worked with. However, they are/will not be.

Robert Glenn is an awesome salesman. He was very attentive to our needs. He didnt try to over sell anything or over talk us, even when we did decide on a car. He showed us other cars comparable to our price range to make sure we were able to make an educated decision. Very professional and knowledgeable on the vehicles we were interested in. Again thank you Robert Glenn for your assistance through this process! I want to also acknowledge Penny Grime, financial team, for not trying to sell additional products or services above what we wanted/needed. For this reason I give this dealership a full 5-star rating!

Fast an easy in an out good job.

Over two weeks only to replace a bumper, intercooler, a few covers, and an aftermarket splitter. Wrong part ordered. After the vehicle was returned with missing parts and others wrong installed even when it came with instructions and hardware threw away. I am pretty sure they are going to fix the issue, but that’s my experience.

This dealership is one of if not the best car buying experiences I’ve ever had. They were very fast and convenient. They are very nice and respectable people I would highly recommend if your in search of a new or used vehicle to check them out you won’t regret it. I’ll definitely be going back

Came in on a Friday unsure if we were getting a truck or not, then met Nick A. He was friendly and his non pushy manner made the whole experience very pleasant. We negotiated a price that was good for us and decided to take the weekend to think on it. By Saturday morning the wife and I both agreed that the pleasant atmosphere made us want to stop shopping around and purchase from him. Wed both had pushy, even rude salesmen before. Not the case here. Nick did an outstanding job and his enthusiasm for the brand made the experience enjoyable. Great job Nick!The day after purchasing the truck (2020 Sierra SLT) I discovered an issue with the storage compartment. One email to Nick and they quickly called back to have me return so they could fix the issue. Great company to work with!

Friendly and helpful will recommend to every one

I had a great experience at Wilkinson. Justin Johnson and Charles Escalante were very helpful along the way and answered all of my questions. They got me the best deal possible and got me into a ride with all of the bells and whistles.

Everyone is always helpful and explains service thoroughly.

None better. Consistent great service and awesome staff.

Professional staff that goes above and beyond to make your buying experience seamless. Locally owned dealerships are the best!

Very happy with my visit to Wilkerson for warrenty work! I am always greeted and they are always happy when I leave happy!😊

Very friendly team great experience will not use any other dealership when it comes to GM

Great people, excellent service. Made the experience nice and easy!

I highly recommend buying from Sanford Cadillac. Our sales Consultant was Mr. Robert Glenn. He was the best sales consultant that my husband and I have had experience with over the years of purchasing a new vehicle. I love his enthusiasm and high energy. He makes you feel very welcomed and comfortable. He also goes out of his way to help you, but does not pressure you. He was very thorough explaining everything on our XT5 Cadillac. He answered all questions, that we had and let us know that it was alright to call him if we had any questions or concerns. I highly recommend Mr. Thomas Glenn. If I could I would give him a million stars. 5 stars just isn’t enough. Mr. Glenn thank you for all your on our new purchase and may God bless you and your family in a very special way.

What an amazing dealership. I had an oil leak on my Pontiac G8 that I needed fixed. They quoted the best price for labor and parts around. Chris took care of everything and was in constant communication with me. They were able to provide a loner car so that I did not have to take a day off of work. I have the car back and it runs great.I will definitely go back if I need future repairs.

We came to Wilkinson today with a competitive offer from another dealership. We were greeted by our helpful and extremely knowledgable sales consultant, Alex Wright. His approach made my husband and I feel comfortable and not pushed into purchasing a car on the spot. However, Alex advised us on the best deal, saving us nearly $5000!!! Needless to say we walked out the door with a new car! We highly recommend Alex, and all the staff at Wilkinson Chevrolet in Sanford, the whole process from start to finish was efficient and faultless. Our purchase overran their closing time by over an hour (no fault to their own) and Alex continued to take his time and explain all the paperwork and didn’t try to rush us out the door. We look forward to continuing to work with Alex and the Wilkinson family!Thank you so much!

What a all around fantastic dealership! I will never buy anywhere else! Everyone at this dealership is very knowledgeable, caring, honest, and just all around great people to work with! Cheryl the sales manager is a complete blessing to have met and now know! Shes so smart and answers all questions you have! I had tons and she was so patient! Thank you all!

Mr.Robert rolled out the red carpet and made our car buying experience at Wilkinson Chevy great. We felt like he had our best interest at heart and was accommodating to our whole family while we were there! We are happy to have done business today :)

The dealership was more than attentive to my wants and needs.....kept me informed about the vehicle I was looking for. Professional and courteous staff. Appreciated doing business with this dealership.

Great experience. Everyone very nice and considerate.

Cameron was a very polite and professional young man. He was very patient and did an outstanding job dealing with how picky I am.

Best experience I have had thus far when buying a car/truck. 11/10 experience.

Great service and personal careCar had oil change, tire rotation and came back washed and vacuumed.

We had warranty work done for a bad PCV. Everything went smoothly and quickly. We were very satisfied with the customer service experience.

Dan and Penny were very helpful! Everything went smoothly. They worked hard to please!

We recently purchased a 2017 Chevrolet Traverse from these guys, with Mr. Robert Glenn. The level of hospitality and customer service we received was fantastic . We have been looking for a specific traverse for a while, and they listened to our wants and needs.They were determined to leave us satisfied, and we were beyond satisfied. They went above and beyond, they were very professional.Mr. Robert took really good care of us from start to finish. Please use him for any of your future needs. We were overall blessed and our expectations were exceeded. We would give them a ten !

Shelley in the service department is an awesome individual. Outstanding customer service from her.

Robert Glenn took care of me and helped me get into my dream truck! After talking to multiple other dealers and sales people Robert and the folks at Wilkinson had the truck that the guys in Raleigh told me they couldn’t get me. And the price was rock solid. Happy to do business with nice and knowledgeable people!

Worked with the fantastically energetic and knowledgeable Robert. His genuineness and passion for helping us find the perfect car (Yukon XL) showed through every step of the process. My wife and I never felt like we were being sold something, but only that we were a team on a mission to find the right car. If I could I would be back tomorrow to buy a truck from this man. Highly recommend!!!

Super service. Very professional!

Great experience as always. This is our 4th purchase from Wilkinson.

If you’re wanting to ask about a salesman that actually cares about you 100% ask for Robert. Mr. Glenn will bend over backwards to make sure his customers are taken care of. Every time I had a question and he didn’t know the answer he didn’t stop at “I don’t know” he went and found the answer to make sure it was the truck I wanted. By far my experience with Robert has been absolutely amazing and I’m thankful to have him watching my back. If you’re active duty military and looking for an amazing vehicle go talk to him and he will set you up right!

My Lacrosse was having a electronic issues Chris Baird got car in had me set up with a loaner. Chris took great care of me and the car. Everything is working good. Thanks again Chris.

Quick processing in, quick pickup. Nice facilities.

Good service just a little rich for my blood but definitely worth the job they did thanks fellas

Before I rate your performance, first I want to tell you about my experience on my service date. I traveled over an hour and a half to your dealership to find that you had relocated to a new location. I had spoke to two employees at Wilkinson the day before and the preceding week, neither employee passed on to me that they had recently moved to a new location. I actually had to google their new address and get directions. I however arrived just before my established appointment time. After we checked at the service desk we were shown where the customer lounge was and told they would come to get us when my vehicle was ready to go. We sat for approximately two hours, at this point I became concerned that something was wrong. I went back to the service desk to check, I was told that my vehicles service order still remained on the service desk. The service manager came up to advise that someone had failed to send this to the service area to have it assigned to a technician. I stated that we had waited for almost two hours we still had a hour and a half drive home. It was late at that time after 3:30 pm. I asked who was in charge the service manager got me in touch with a representative of the dealership, and I told him of my dilema. He soon returned and advised that someone had been careless and overlooked my vehicles service order, and immediately apologized. He further advised that I would be provided with a loaner vehicle. My wife and I drove home in the loaner, which I appreciated that they provided that. The following day I received a phone call from the service manager that my vehicle was ready to go, he advised that someone from the dealership would come to pick up my vehicle. I was glad for that. I am glad that I did get my vehicle repaired. I am not sure what is going on with their failure to get my vehicle in for repair after such a long time of being overlooked.

Best car buying experience to date! Robert was amazing. He was friendly, attentive, understanding and extremely knowledgeable about the vehicles. He didnt waste time but I never felt rushed or pressured. Tatum was so sweet with my daughter. She talked to her, gave her coloring pages and crayons. Thank you Wilkinson Automotive. I love my New Buick!

Like most dealers during these difficult times due to Covid they didnt have the truck I was looking for on the lot but Chad was determined to find me a truck, and he did. I would definitely buy again from this dealership!

I purchased a 2018 Chevy Tahoe and had a wonderful experience! Robert Glenn was the salesman that I worked directly with. He was knowledgeable about the vehicle and extremely pleasant during the entire buying process! This was a great experience and I highly recommend Wilkinson Cadillac be sure to ask for Robert Glenn you won’t be disappointed!

After shopping at 2 other dealerships, I accidentally drove by Wilkinson and decided to stop. The selection of trucks was excellent. The vehicles were open so that I could answer many of my own questions. Dan Fitzpatrick patiently help me find the vehicle I was looking for and gave me a reasonable out-the-door price in minutes. I did not waste time in the dealership and did not have to speak to sales managers. Dan was available by text and, on my second visit, the truck was clean and ready for a test drive. The dealership quickly gave me good value for my older trade in and the finance representative got me out the door quickly. Dan reviewed the features on the truck, answered all my questions and followed up to see if I was satisfied with the vehicle. It was the best car buying experience that I have had in decades.

Wilkinson is a great family owned business that cares for its employees, and it clearly reflects in the top notch service and attentiveness With their customers. Everyone is absolutely great! Best car buying experience thus far.~Adam

I wasn’t really looking when I pulled up. I just wanted to see what you had on the lot. We were pre-approved with our bank we just need to find a vehicle. Lillington could never give me a date and didn’t keep me updated. The sale manager was outside and I asked a quick question. He said he would be happy to see what he could find. They had a LT Tahoe grey on the lot. My wife wanted a white one. This one was more equipped with what we did care of it had it or not. I explained what the Ford and other Chevy dealership did. They looked at their offers on my trade in. He explained that if he can put together a not knee jerk around proposal form us to look at the Tahoe on the lot . My wife came to look at the vehicle, we test drove they worked the number and we left with what we believe was the best choice and best dealership

The most excellent customer service I have ever dealt with. I have been happy with all three vehicle purchases this year. My wife, daughter and I are extremely happy.

I just enjoyed the hospitality that I was met with AND THE NEW PLACE LOOKS GREAT!!!

Highly recommend this dealership to purchase your new vehicle. Very patient and courteous. Great to work with. Two thumbs up!!

Easy appointment. Chris took care of getting my new key fob programmed. Did not take too long. Nice experience. The new location is beautiful.

Great experience every time I come here for service. The service team is always so nice and helpful, and the couple of times Ive talked with the mechanic, they are very knowledgeable and professional! I will continue to be a customer here!

Second vehicle purchased from Wilkinson… Robert did an excellent job along with the rest of the group from the sales manager all the way to signing the papers with the clerk...thanks again guys

The service is really nice and they explained everything really nice

If you want to be treated like family and get the best deal on a car or truck come by Wilkinson Chevrolet Cadillac and ask for Robert. He will help you get the best price and service around.

This dealership is literally 20 minutes from me and let me tell you guys..they are phenomenal. Way above and beyond. Took my yukon in there for a oil change because hiester didnt apparently do one when they fixed my yukon. I love the shuttle service they have. When I went in there the atmospherenwas so warm and friendly. The service manager Justin took very good care of me and so did Abbey. The appt was worth the wait. It didnt take long for the oil change compared to come of these dealerships. I normally go to hendrick but didnt feel like driving an hour plus I am having surgery tomorrow. Will wilkinson has the greatest service department ever!! They gained another service customer.

Tom in collision super helpful great guy all around

Robert was exceptional. From the minute we arrived at the dealership until the moment we closed the deal. He kept us beyond well informed and was very attentive to our requests. The staff at Wilkinson was also very friendly and personable. Hands down, the best car buying experience we’ve ever had. We look forward to working with him again in the future. Thanks alot Robert, you saved us a trip to Raleigh and provided us with a memorable car buying experience.

Wasnt pressured to buy extended warranty.

Friendly and very professional. Awesome job

The body shop here is amazing if you need your car fixed.

Been going there since purchasing our 2014 buick encore in 2017 love our car

Service Department is updated and the waiting area is comfortable with great wifi. They have plenty of parking now if you just want to come and look at any vehicles. Same great service people, Shelly and Chris. Always there to help you.

I have never met unprofessional people in my life besides fast food workers and that speaks volumes. Let’s start off by saying every time you see a worker, they are either goofing off, on their phone, or walking through the parking lots smoking. They took FOREVER just to change my oil and they were not busy at all. I wouldn’t recommend this place to anyone .

Great people, great service.

Great Experience!! Robert Glenn was amazing. It was pleasure doing business with Wilkinson Automotive

Told them what we wanted and since they did not have it on the lot they found it for us and had it brought in. Only small issue is it was due in on a Thursday and it did not arrive until late Friday so we were later than expected picking it up. But, we love it. We come to Wilkinson because of Cheryl Cole as she is so knowledgeable about the GM products. This is our second purchase from her.

The sales and finance team at Wilkinson did an amazing job and worked with me to get me the car I wanted without any undue pressure. Tiffany and Charles made this purchase happen and made the buying process smoothI recommend seeing what they have to offer and in the end, youll be just as satisfied as I was.

This dealership wanted to make sure you are 100% about you being happy. I picked out a 2019 red GMC took it home and the next day just didn’t feel right. I called them and they said bring it here let’s make it right so I did and they took it back no questions asked and sold me a 2020 GMC AT4 and I love it. The salesman Alex was awesome and was 100% honest. Great experience I highly recommend this dealership

I always get unique service and never have to wait long! They ROCK!!! A+++

Great And Fast Service

Great experience with Nick!! He made me feel like I got a great deal, and no pressure whatsoever. 10/10 would recommend him and Wilkinson.

Robert, Charles, and Chad were awesome to work with. They made our buying experience easy and took the time to make sure we understood what were getting for our price. They beat all other prices from the cost of the vehicle to admin fees. Wilkinson has earned a loyal customer.

This is the cleanest and most professional car dealership that I have visited in years.

I highly recommend this dealership. They have a friendly staff and great deals! Robert Glenn was very thorough, helpful and understanding! It was a pleasure to do business with him. My daughter is very happy with her new car! Thank you!

The collision facility was called and well managed

Everyone that I came in contact with was very friendly and helpful. Chris Baird in the service department was good about explaining what part needed to be ordered.

Best car buying experience we’ve had. Cheryl and Penny was amazing.