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Gooder Supply Home Design
309 E Brokaw Rd, San Jose, CA 95112, United States
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Gooder Supply Home Design

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Ca
Review №1

Gooder Supply is definitely the place to get all of the plumbing fixtures, sinks, vanities, and tiles. They carry lots of high quality brands and the staff is incredibly helpful and knowledgeable. We have purchased many items from Gooder supply for our bathroom remodel. Frank has steered us in the right direction on many occasions when we needed help with complicated installation. We highly recommend Gooder supply.

Je
Review №2

Dont buy here, go to somewhere more professional and save yourself troubles. Here are the hard lessons we learnt:1) They are not professionals. We ordered a window with Egress requirements clearly laid out in the quoting email, but we end up getting it (cost $1k) that dont meet Egress which lead to a failed inspection. To provide the full story, in our quote, we wrote: “6’ * 6’, sliding, egress, sound proof”; During consultation, we asked if we can change the design to XOX. They carelessly changed that without inform us that this will lead to a non-Egress window. When we are asked to sign off, they have no mention of this either. Windows is one of the items in your construction that you need to pay special attention as there are so many variation and requirements. A professional window/door company will ask for your design drawing and be extra careful with all the requirements. This place can’t provide that professional service you are looking for.2) Another example of unprofessionalism - We ordered a couple of skylights, they almost screwed us with the skylight high-profile/low-profile option when they recklessly recommend high-profile, reason is people usually go with that one”. Fortunately we did our own research afterwards and correct that before the items were delivered.3) Customer service after-sale is bad. We contacted them hope to resolve this. The only option they gave is: re-order with an increased price and a 2 month waiting time, with an attitude of: any mistake is yours.. They won’t own any of their mistake. Quote from their email: “It is not our responsibility to make sure all your windows meet egress requirements”.

Ra
Review №3

We have bought many items from Gooder Supply for a remodeling project and have been impressed by the service (working with Henderson) and the products. Even when we had issues with a shower head a couple of years after purchase, additional members of the team (Isabel & Richard) jumped in to resolve the issue quickly. I would readily return to Gooder Supply for future projects!

ne
Review №4

Needed a shower system with a day lead time. They had grohe shower system with a 40% promotion abailable for pick up the next day. I designed my with the exact componenents in the color I wanted. prices are very comparable (lower on some parts) to build or amazon or Grohe itself. Sales people are very helpful. They do not get frustrated.Ava is very helpful and patient and I took a loooooot of her time making her go through catalogs for the showerheads, diveters I wanted.

He
Review №5

Bad serviceI wanna return one box of tile, but they told me that They can not refund to my credit card. I went to there four times, I finally got the company check in person.I never come across a store like this and to make matters worse was they deleted my last review. So terrible.

Ro
Review №6

Do NOT buy anything from here. We had endless bad experience from here. First round, the staff gave a flawed design without considering the tile size need to match. After picked up the hundreds of tiles, we found out that they were a few boxes MISSING and 1 box BROKEN. They promise look it up but never followed up. Eventually they just refuse to refund. This was not the end. They also charge 25% of all returns with NO cap (not the general rule of max $75). We ordered thousands of dollars of tiles and end up paid almost $1000 just for returning.

Jo
Review №7

Very good selection, also Richard, Ava, and Isabel were extremely helpful and easy to work with.

Co
Review №8

Richard greeted us within a few minutes of us going into showroom, allowing us to browse a bit. He answered all of our questions and very helpful with features of their products and design services.

VJ
Review №9

Great place to buy home improvement material. This place has great quality products at good prices.

Sh
Review №10

Great supplies for you next home remodel at competitive prices. Friendly and hard working staff.

Fr
Review №11

Very good price and super friendly staff, would highly recommend if you are doing a remodel and need some branded faucets and stuff.

Fe
Review №12

Good place to get lots of home improvement stuff - tiles, toilets, faucets, kitchen surfaces, cabinets.

An
Review №13

Very friendly staff. Reasonable prices.

Sy
Review №14

Very hard communicate. bad service

Information
6 Photos
14 Comments
4 Rating
  • Address:309 E Brokaw Rd, San Jose, CA 95112, United States
  • Site:http://goodersupply.com/
  • Phone:+1 408-573-7088
Categories
  • Bathroom supply store
  • Store
  • Cabinet maker
  • Interior designer
  • Kitchen supply store
  • Lighting store
  • Tile store
  • Wholesaler
  • Window supplier
  • Wood and laminate flooring supplier
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Payments
  • Debit cards:Yes
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