user
Rent-A-Center
2842 Story Rd, San Jose, CA 95127, United States
Appearance
Rent-A-Center
Comments
Ja
Review №1

Honestly you guys give some of the worst customer service Ive ever experienced. Every person I talk to is extremely rude and I keep getting the run around about a bed frame replacement Ive waited 5 weeks to receive. Theres seems to be no consistency or communication among the team members because you talk to one person and then they never get back to you and when you call again you have to deal with an entirely new set of people that seem to not only have a problem doing their job but give you attitude right off the bat. Ive never been rude or disrespectful to the employees there so its wild that they treat their customers this way. At this point Im ready to take the issue with the customer service here to corporate. Id take my business elsewhere if I hadnt already paid so much on my bedroom set.

Be
Review №2

Customer service was excellent and attended to every need ! Thank you so much

Al
Review №3

Why is the slobbering afternoon manager so slow and passively aggressive with customers and vendors? Its like we inconvenience him with our presence in his cute little palace of bad furniture and cheaply made appliances.

ar
Review №4

I love Rent a center I get all my stuff there

Al
Review №5

Great customer service. You guys rock!

Os
Review №6

Bad experience with this store If there were an option for 0 stars I would rated it!. they lost my credit card information with any kind notification, now they are saying that Im late on payments and billing me interested charges. Any recommendations?

De
Review №7

If you pay on time they will never bug you ... Great customer servise what i love about it is that wile you are paying if it fails they fix it ... The products are great ... If you want to own it or just have it for a bit RAC is the place to go all risk free ...

Jo
Review №8

Be careful when with these drivers that work for rent a center they cant drive an thry are always speeding an cutting drivers off.

Su
Review №9

Real busy street Capital, and Story roads are always busy

Ca
Review №10

What is the required

Ch
Review №11

👍🏻

co
Review №12

The manager is very friendly but the little boy who brings things in is rude

Information
22 Photos
12 Comments
3.8 Rating
  • Address:2842 Story Rd, San Jose, CA 95127, United States
  • Site:https://locations.rentacenter.com/california/san-jose/2842-story-rd/?utm_source=google&utm_medium=organic&utm_campaign=localmaps
  • Phone:+1 408-729-7368
Categories
  • Furniture rental service
  • Appliance store
  • Cell phone store
  • Computer store
  • Electronics store
  • Furniture store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Similar organizations