Except for the fact that they didnt have what I wanted it was great.

Great staff... great assortment...

Although this is a hardware store, they have a variety of home goods and outdoor goods as well. Im always amazed how Ill be looking for the most obscure of things and they will always seem to have it. The staff is extremely knowledgeable and helpful.

Helpful staff, and great selection of items for every day needs.

Helpful staff crowded store.

I went here because I needed to switch the outlet covers in my moms apartment. I suggested I may need some white spray paint for the job, but some snobby hardware guy kept telling me I was wrong and don’t need any all the while using some cheeky tone that old men think is cool but is really just demeaning.Now I’ve just gotten home.... and look at that, the covers don’t match the switches and I could really use that white spray paint. I’m going to Cole hardware, I’m never spending another dollar here.

Great service, knowledgeable staff, friendly

These guys bend over backwards to help you with your project... they have almost everything, and can order whats not in stock...

Theyre cool. Neighborhood hardware store-so what youd expect: convenient, overpriced, convenient

Love this neighborhood hardware store. Staff are super friendly and helpful, they have lots of services like package dropoff and pickup, and process are pretty good too. They have most things you might need for a home project, so definitely do check them out!

This is the best hardware store Ive ever been to. I had a dead key fob, and didnt know which battery it needed. The guy working there opened up a new battery off the shelf to see if it was the right one. It wasnt right, and he didnt charge me for it. Found the right one and I was on my way. Great place.

Asked a salesperson for help and got friendly and sound advice

Though small, its stocked with most of the stuff you need for most home DIY projects (plumbing, electrical, etc.). Most importantly, its local owner actually is on premise most days and can translate even my poorly described problems into solutions even I can implement--both recommending the parts needed as well as dispensing advice about how to get the job done. Friendly staff. Dog friendly (usually a treat available). This is definitely the kind of local business we need to have around. Prices are reasonable too.

Really helpful, friendly staff in a neighborhood store. It might look small from the outside but they always have what Im looking for, I highly recommend them.

Super helpful and friendly staff, theyve been here for as long as Ive been alive and tend to have what I need. Would highly recommend.

Very friendly and always helpful staff. The shop is small but has pretty much everything one would need.

A great mom and pop type. Always a helpful and knowledgeable staff.

Super helpful staff, plenty of inventory. Always a great experience.

There are not friendly people who attend the store. They think I will steal something at the store and they are very rude people.

Very friendly staff. Efficient . The staff is very helpful and informative . definitely come back when Im around

Best hardware store in SF area I am a handyman and I been using this place for while nice people even the owner is very nice love to help my neighborhood love you guys

Have shopped here a lot since 2011. They really have quite a lot of stuff in there. Prices seem fair to me. Staff is always available and willing to help.

Very friendly and helpful staff.They almost have everything you need

It’s great having this hardware store conveniently located in the neighborhood! Carries everything I need.

Great selection good products

Great neighborhood hardware store. They seem to have everything, and the staff are very helpful.

Extremely friendly and helpful staff here!Im moving into this hood, so Im super glad to have such an awesome hardware store so close!

Great little hardware store with a friendly staff and great selection in products. They make a point of accommodating apartment living, offering items like coffee makers and laundry baskets in addition to the usual tools you can find at a hardware store.

My go to hardware shop in the inner sunset!

Great store with great shopkeepers!

Greatest place to buy hardware west of Nevada. Excellent, friendly staff who are smart AF.

They often have what Im looking for, and more..Prices are fair, very helpful and knowledgeable staff, and so convenient to have this store in the neighborhood.

The staff are always very helpful, making trips to the hardware store quick and productive.

They know their stuff!

Very knowledgeable, friendly, and helpful staff.

Had to get a lock screen rekeyed. The locksmith service was excellent. Saved to time and money :)

They have an amazing variety of stuff in stock for a small shop and the staff are very knowledgeable and helpful.

The folks at Progress never fail to help... I just now called, looking for a window repair person, and they had exactly who I neededProgress has been a mainstay of the Nine,Irving hood forever, and it makes life here great!

Friendly and helpful. Handy!

Great service, resonable prices!! What more could you ask for??

Had what I needed, at a reasonable price

Aww, they didnt get my key copies right...

Fast service, very good!

Great service, very friendly!!

Efficient place!

Awesome staff.