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Sunset Service Super Lube
2095 19th Ave, San Francisco, CA 94116, United States
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Sunset Service Super Lube
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Mi
Review №1

Been going here for years, great place and very honest. It is hard to find an honest mechanic, so I come all the way from suburbs.

Ed
Review №2

Good prices for oil change. Terrible customer waiting area.

Al
Review №3

I went because I was hearing noises in my car. They found out it was the transmission. Instead trying to get a sale out of me the urged me to go to manufacture and get it replaced under warranty (which I did with success) and they even waived the inspection fee which would have been over $100. So If you are looking for a place that you can trust you and will not scam you, this is your place! They worked in a very timely and efficient manner as well. Highly recommend!

Je
Review №4

The team at Sunset Service is outstanding. I had an issue with my tire on a particularly challenging week, both at work and home. They helped me figure out a solution, were kind, attentive, and very professional. I highly recommend them!

BB
Review №5

Came in for a tire replacement, In and out in no time. Great Service.

Mi
Review №6

Faaaast. Honest. Reasonable.

Je
Review №7

These people went out of their way to help me when I got a flat tire a few blocks away. I am very grateful for their help.

Ho
Review №8

Always superior service from this family owned mechanic shop/oil Change center in the sunset. My company has used this company for over 5 years. We couldn’t be happier.

Ju
Review №9

I highly recommend taking your car to these guys. Very trustworthy and straightforward people. Thanks for an amazing experience!

Ma
Review №10

Always good. Always fair. Been coming since 2004 and keep coming back.

Je
Review №11

Great price. great no contact service

Ur
Review №12

Changed owners prices are higher.

Za
Review №13

Ive been coming here a long time and I have a friend that works here, but Ive got to say I just went to get serviced today and had the worst customer service experience possible.So I called in yesterday and scheduled an appointment for 10:30 am. I showed up at 10:21 am. They didnt even get my car though the entrance till around 11 and when I asked the employee how long it would take he said up to an hr and a half. I asked him to please be as fast as possible considering my appt was at 10:30 and they were behind. He said that my car would be the very next car on the rack for an oil change. I left then to walk to the store and when I came back there was a car that had came in after me and was put on before me. Then when I confronted both the woman who works the front and the employee who had said I would be next they continued to do nothing but get defensive with me instead of trying to solve my problem or even hear why I was frustrated. I then found out once I got my car back that they didnt reset my service light or give me a service sticker stating the miles when service was done. Honestly one of the worst lack luster customer service experiences Ive ever had. they claimed that my car was done in an hour and I shouldnt be upset, but on top of everything my car didnt even get on the lift for the oil change until 11:30 and was off and done with the rack in 15 minutes. I also watched and the tires I had done were also done within 10 mins and all done basically starting at 11:20 and done by 11:45 but made me wait for an hour and gave me all this backtalk and disrespect as a customer even tho I called and made an appt the day before. Honestly if this place left oil changes as first come first serve maybe they wont have these issues anymore . Just horrible customer service and bad at following standard mechanic protocalls.

Ma
Review №14

Great service at honest prices

AR
Review №15

Fast friendly service with competitive prices!Recommend that you call ahead, but usually not a long wait. Great place for your oil change!

Jo
Review №16

This place is great! My tire went flat and that never turns out great, right? Wrong; I read reviews and heard about great service and great value, so I thought, why not? Great choice, in my opinion. I went in to get the tire plugged, which was a really good value, but realized when I was there that the sidewalls had gotten really worn when the tire was flat and they represented a pretty significant risk if I didnt replace the tire outright. Thinking I was going to pay an arm and a leg for a much-needed service, I asked what it would cost, and found out it was $100 out the door, give or take a few dollars. Not only that, they assessed, diagnosed, suggested treatment, performed excellent service, and had me on my way in less than 30 minutes. Having arrived at 4:30 (they close at 5p), I didnt really expect theyd be able to squeeze me in, but they went above and beyond the level of service Ive come to expect from many automotive shops. Theyre a true gem in the city. Highly recommend.

Wa
Review №17

Full-service garage offering affordable oil change service. Fast, efficient, helpful staff.

Er
Review №18

I had a low tire that wasnt retaining air, so I took it here and these guys pulled a nail out and got me fixed up in under 10 minutes. Came back later that day for an oil change, and they were super friendly and even gave me some recommendations on preventing rust from developing on the undercarriage of my new (old) truck.Great, quick, affordable service, thanks guys!

Ge
Review №19

Glad I Discovered This Local Establishment. Quick, Honest, Affordable and Can Handle Most Repairs Without Hassle. Does All Regular Maintenance Work and Will Install Special Order Dealership Parts Without Paying Dealership Labor Prices . Highly Recommended

Ja
Review №20

Always amazing service from this family owned mechanic shop/oil Change center in the sunset. My company AJ Electric has used this company for over 15 years. We couldn’t be happier.

Al
Review №21

Save time and headaches and go to the guys at Pennzoil a couple blocks north on 19th. Always issues with Sunset Service since sold, Pennzoils not perfect but at least extremely friendly, always have parts in stock even for older models, will tell you about coupons available and never try to up sell to those they deem gullible. The last part is my biggest gripe, they tried to sell my mom a new CV joint when I just replaced it earlier that year!

Da
Review №22

I haven’t had my car serviced here in a long time, but I had quick service before and thought I’d save some money vs going into the car dealer. What a waste of time. When I first called they told me to come in and go over what I needed to do. I just needed a quick service done for a minor 5k service. I come in and show the receptionist the list of things to do. It’s not hard. Tire rotation and just a few fluid checks. Told me it would take half hour and I scheduled an appointment. When I come in for the appointment, the same person says I only scheduled a tire rotation. Seriously, I showed you the list of things I needed done! Okay next she says it will take 1.5 hours. I’m like, you told me half hour last time, I don’t have 1.5 hours. So you’re telling me it takes an hour to check my fluids??? I mean I could do it myself in 5 mins but I need it done on paper. So whatever, I left because I don’t have time for this. Good luck when you come if they know what they’re doing.

Di
Review №23

Quick and reasonably priced. Great service.

As
Review №24

Super fast oil change with no appointment, but make an appointment if you want to get your tires rotated or any other work done. The service is very good here as well, which I appreciate.

Pi
Review №25

Honest, reasonable and quick service shop. Have been going to this place for the past years. Always had a wonderful experience doing business with these guys.

Ha
Review №26

Drive up, greeted by friendly receptionist, given written estimate, relax and watch tv in clean lobby while your car is done before you know it. Walked out satisfied with my vehicle and my happy toddler.

M
Review №27

Great service!Very professional, friendly and honest place.Quality service and parts, acceptable prices!

Jo
Review №28

Good quick service at a great location.

My
Review №29

I was there this morning (06/14/2018). Everything was good except receptionist. She was not nice. I will not go back again.

Do
Review №30

Service is great and fast.. All the negative comments are definitely coming from those New snobby non San Franciscans who are destroying are City with this stuck up entitled attitude. Please go back to mommy and daddys house and stop killing our city. Yeah the service is fast and great though!

Al
Review №31

Best mechanic in SF. Friendly, honest and most importantly they do a good job. I couldnt recommend them more.

Ak
Review №32

I really like this service! I constantly use their services oil changes! Quickly and efficiently service a maximum of 15 minutes and they are very kind to its customers! I know the guys Stas and Ruslan they know Russian language which is very convenient for customer friendly to explain with car failures!

wa
Review №33

Just dropped by and had my oil change. Service was fast and staff were friendly. This place knows how to treat their customers right! Definitely recommend it!

To
Review №34

Took care of me in 5 min.. Fixed my tire for 20$ and didnt try to sell me a new one.. Cool peeps..

Ka
Review №35

Best service in town. The only place I trust implicitly.

az
Review №36

Salvadore stands head and shoulders above the rest when it comes to getting it done right the first time. The new owner is carrying on the tradition of good customer service.

Yv
Review №37

They are fast and not to pricey

In
Review №38

I have been a customer for 10+ years. The staff seems to take pride in their work. I have never had a problem.

Ro
Review №39

Quality service, kind service staff, fair price. Very good!!!!

Ch
Review №40

Reasonable pricing, honest and communicative.

Sa
Review №41

Great service make sure get the web coupon $2 off and free cookies

Ky
Review №42

After waiting over 30 minutes for an oil change I was told they cannot take me because they were about to close. I previously called ahead to make sure they could do it. Its absolutely ruined my travel plans

Je
Review №43

Went here for an oil change and everyone working was really nice! It was only $39 and they took less time than they had predicted (30 minutes versus 45-60minutes) even though there were at least 5 people in front of me. They even topped off my coolant and let me know about the ware on my belt.My ONLY PROBLEM is that one of the mechanics was smoking a cigarette in the garage which seems dangerous. There are oils and gas fumes all stored in there. Also It smells disgusting when sitting on the bench outside the office.I would definitely return again, I hope that management corrects the cigarette issue, cuz dude, you get paid 10 minute breaks according to state law. Please take it, walk down the block, smoke THEN return to work.

Ma
Review №44

Ive been coming to SSSL for 7 years. I trust them to maintain my automobiles and they have not disappointed me yet.

Ge
Review №45

I was charged 57.00 to recharge a battery, and I was laughed at while it happened. This is a place with real issues when it comes to diversity. Beware

Ja
Review №46

In and out in 10 minutes. Friendly. Easy.

St
Review №47

Good place to change the oil. No complaints.

Ca
Review №48

Always fast, always nice, great work done. Friendly folks.

Am
Review №49

Extra Good!

St
Review №50

Get in get out get on with your life. Fast service.

BE
Review №51

Good oil change place

Ma
Review №52

Great service, professionals

Sa
Review №53

Awesome service !superfast n friendly customer service

Je
Review №54

The mechanics do their job and they do it right which is all that really matters, but the front desk service woman is exceptionally rude every time I’ve been here.

Jo
Review №55

Great place, friendly and good service!

Gu
Review №56

$80 oil change for my 14 Prius. Although price is nothing to rave about, in/out 30 min cant be beat since dealer requires appointment.

Su
Review №57

Great friendly service.

Ni
Review №58

Prompt courteous service.Note: they are not open Sunday, despite what Google says.

Ch
Review №59

Good, reliable service.

To
Review №60

Good honest service

He
Review №61

Great mechanics!

jo
Review №62

Efficient.

Ju
Review №63

Very shameless, my wife and her niece arrived with the intention of changing the brakes and were told that it would cost them more than 1,200 dollars.

Da
Review №64

A flat tire was repaired for $ 25. The others are $ 40 and up. I recommend !

Information
19 Photos
64 Comments
4.4 Rating
  • Address:2095 19th Ave, San Francisco, CA 94116, United States
  • Phone:+1 415-731-7211
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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