Really nice an accommodating staff. It was my first time and they took their time with me to make sure it was what I wanted. The only reason its not fully 5 stars is because their website has different prices than the store.

These guys are good at their craft but very under staffed. Expect to wait in line for a long time. I had to call 3 days in a row just for a status update on an order and the main receptionist isnt even in the same building and has to reach out. Very frustrating.There are TONS of different items to choose from and the turn around time is pretty good.

Zero response to email orders. Called the next business day to follow up on my request and the sales rep confirmed they received my email. She said she would call me back to provide a quote and date of completion - did not happen. Two days later, I called again to follow up and she’s claiming they’re too busy to complete my order despite being given plenty of time since my initial request.ZERO communication. Terrible customer service. Would recommend going elsewhere.

Great place. Reasonable prices and they can work with you on the time you need your items ready.

Efficient and professional place to get a placard created for a transitioning or retiring commrade.

They do great work and the turn around was quick!

The trophies turned out pretty well. But the shipping price to get here here in 2 days was a bit much and for the 5 trophies I ordered the price did not match the quality meaning pricy but quality not the greatest

Went here to get a paddle for a fellow first class. They were very helpful in helping me come up with the design. They also have a really big coin collection worth checking out if you have time or are also a coin collector. She hand picked a few and showed me some. I highly recommend going here for any award that you need.

Going away gifts in the Navy has been a tradition for many years. This place delivers with creativity, variety, and overall great products. I would highly recommend this place to anyone looking for anyone looking for awesome gifts for great prices.

Incredible company! I go to them frequently with out requests for our company and they have always provided top notch service! Ask for Ruby she is attentive to detail and can handle the most complicated requests.

Ive tried doing business with them but they make it way harder than it should be. Ive called numerous times and sent emails with the details of the paddle and its been a month. Maybe others will have luck but its not worth the struggle.

Best place to get an award. They have many options and awards to choice from. They understand and got my order correct the first time.

About a year ago I wrote a negative review about this shop. I hadnt been back since, but when life happens and we had a sailor getting ready to PCS we we went to them with 2 weeks notice, which was fairly short notice. I was pleasently suprised that not only had the employees been very on top of communicating with me through the process, but also that when a issue did arise they made it their top priority to fix and were able to get me a finished product with all the corrections immediately. I would highly recommend this family run shop on both the quality of their work and timeliness of their service. They also have a lot of unique types of wood for more specialized items. Just be sure to reach out ahead of time for things that are really unique.

The only show in town. They usually provide a good product but you have to constantly check in on their progress. Their organization is poor, and the prices were super inconsistent. I purchased the same item multiple times and the price range ranged from $90 to $125. Not many other options, though, so they can pretty much charge whatever they want.

Wouldn’t help me over the phone, asked me to send my order via email, and wouldn’t respond to confirm they were making the Product, then wouldn’t answer the phone or return call when I called to inquire if they had received my order.

They always do an awesome job and have always been on time! Great customer service!

The crew at Award Master (especially Ruby and her son) was able to produce a trophy in a very tight time frame during an event we had in the San Diego area. They were not only nice, courteous and understanding, but timely and effective in their execution. It was a truly a pleasure and relief to work with a local company that put the customer first!

Good prices. Really fast service without losing quality. Super friendly.

Overpriced and when I went in to pick up a brass plate my husband ordered, it seemed it hadnt been made, so I had to wait for them to make it. Kind of rude, like they know they will get the business anyways

Awardmasters is the place to have your engrieving things you need to be done its been there serving all the government service that they need for them to satisfy thier serving the country of the united states of america etc.

Great response time to email.

The Best Crafting... Using knowledge and talent....Actions and ideas together....

Great place to get awards made. Great staff and very fast. Always a good product.

Great company even with last minute orders

Would recommend this place if you want to engrace stuff

Very disorganized and products frequently have errors. They are nice though.

Best customer service ever.

Reliable store

Great shop and fast.

Product and customer service is GARBAGE!

Overpriced.