Absolutely terrible. They were unfriendly and rude. Useless and worthless! My cousin is on his brother’s account and he told them the business name, address and everyone in the account and they wouldn’t sell us a $5 part for cash. They wanted a photo ID for proof. I highly recommend to steer clear of this place. They don’t know what customer service is. They don’t want your business.

Great! Friendly knowledgeable long time staff!

Mike Royal has been my best go to guy for solutions. His initiative has been invaluable as he keeps me informed on designer and custom style registers and grills. Top tier product presentation and genuinely personalized customer service.

Great customer service, always provides what we need. Treats us with respect & is very kind I always go with Jesus because it’s a great customer service and treat you like family

We are a small HVAC business here in San Diego, and have always used US Air for all of our materials. They have always been great, however Mike Royal has always gone above and beyond for us! Anytime we need anything, he is always available to us and always finds a way to get us what we need. He thinks outside the box, and always figures out a way to make thing work for us. We really appreciate his awesome customer service!

US Air is our Go To place for HVAC equipment. They are efficient and informative at all times. Ive worked with other supply companies and none compare to the customer service you receive from US Air. Thank you guys!

I like to go to the San Diego store counter crew are very reliable and I like their customer service, always have everything that I need, always go to see Jesus in the Counter

Usair San Diego are the best, the customer service is great and they are all very knowledgeable. Always more than willing to help

The entire crew is knowledgeable. The stock is great and they’re the supply house with the fastest turnaround.

Always great service and very reliable! Thanks for all the help!

I work for national air and energy,very grateful to all the staff at works in this establishment especially Jesus is a very prepared person and he has always helped me with material and asks about air conditioning.

Everyone there is great. Mike Royal always goes above and beyond at attending Hart Mechanicals every needs.

Aairco Jesus was fast and very helpful

Always helpful, when they dont or cant get the part, they always point in the right direction

Job well done, never disappoint.Brian Cox Mechanical.

They get 3 stars for having most of the stuff we need in stock, fair pricing and central location to the 163, 805 and 52.They lose 2 stars because Mike the counter guy has a poor attitude and doesn’t care about customer service. While there, I saw two customers who drove long distances only to find out the part they said they had in stock was not really in stock. Mike could t care less and you could see it in his unprofessional attitude.This guy needs to get squared away.

Wonderful people who offer great products!

I work for Bill howe and I always come to this place

Great staff

Very professional service and always have what a need

Grait service thanks jesus

Your 1 stop HVAC shop

Great location since its by the 163 and the 52 freeways

Cool place to get parts

Friendly and knowledgeable.

Nice services

Great service