Called in order, walked in with pandemic protocols mask, sanitizing.Paid order and out.Quick and easy.Friendly staff.

After fighting traffic and road construction, I was very disappointed to find the place in Laredo closed permanently, The website did nothing to indicate that!

Wonderful shopping experience! The people there are courteous and very knowledgeable on their products! Highly recommend to others to shop there!

Always receive friendly service. They are very prompt in responding to their customers. Always a joyful experience.

We love their candles we have been coming to this store 5 yrs now elsa is always helpful courteous Im greatful theres a San Antonio location.

Very friendly staff! Great quality candles!

Only place to get long lasting candles

Ive been purchasing Root Candles for my home since 1978. Only once did I have a problem with a purchase, but when I complained I was treated with gracious respect and genuine concern.They were generous in their response. I have never had a problem with the quality of their long-burning and consistently enduring fragrances. Nor do I have a problem with the price. I have found a couple of other brands that are of similar quality, but they cost much more. I write this review as I prepare to purchase the Hollyberry and Bayberry candles that will grace my home for the holidays, just as I have done since 1978. God bless them.

Great quality, prices people! Fragrances are much more intense, colors more vivid than those purchased elsewhere.

Smells nice, not a very big selection. Reasonably priced.

Root candles have a strong scent and burn for a long time. I dont think the queen bee jars are actually root candles. The scent isnt very strong. The candles look like they are remade and they put a root candle label and claim they are root candles. Very disappointed to say the least in their products.

Wonderful people selling awsome products!-- my favorite are the Root Legacy candles made with essential oils and natural beeswax blend.

Had a flat tire in the blazing heat. They went completely out of their ways to help my fiancée and I out of a bind. Very friendly and offered us shelter, air conditioning, and refreshments like water, gatorade, etc... bought two candles and they smell great!!

People were very nice. Getting in with an 18 wheeler is rough. Very tight.

Unloading for semi trucks isnt the best, but at least they dont make you wait, max 1 hour unloading here.

Their candles smell really great. They carry a lot of different scents.

Excellent food and the drinks are amazing!

BEAUTIFUL CANDLES!!!AWESOME&VERY HELPFUL CUSTOMER SERVICE!! VERY FRIENDLY!!🙋‍♀️🐶🕯

Not like it used to be variety is small end expensive not worth the trip call First

Best candles ever guaranteed to last seven days.

Their products are of excellent quality

I love shopping there.

Awesome place for candles!

Very friendly and helpful

Love their products!

LOVE IT

Great variety

Professional and Friendly Staff

Joys witchcraft