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Ferguson
19 Burwood Ln, San Antonio, TX 78216, United States
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Ferguson

Comments
Mi
Review №1

We go to “Will Call” for plumbing supplies weekly.... The man in the back is very friendly and helpful and tries to accommodate us BUT the lady is always in a hurry, not friendly and doesn’t seem to be interested in the fact that you guys called us and said the plumbing part we ordered is not there... Costing us time and delays. She’s actually rude and obnoxious each time I’ve been to “Will-Call”. Otherwise the rest of the team are great. She also gets rude with her co-workers we noticed.

Ju
Review №2

Not a bad place. People are nice an seem to be easy to work with. I do service work for them an there always willing to help out.

Ca
Review №3

Definitely problem solvers.Great guys and excellent customer service.

al
Review №4

Horrible women working the Will Call desk. Too bad they have cornered the market here in San Antonio.

Co
Review №5

Worst experience ive ever had with the lady at will call. Do not use this plumbing supply use moore suplly. I wont every voluntarily use this place again.

Ch
Review №6

Great place!

St
Review №7

Not friendly, rude. They need to learn customer service.

Pa
Review №8

Always on the ballMartin is always ready and willing to take my order and follow thru

Ar
Review №9

I had to wait about 15 mins in line just to find out they didnt have what I was looking for.They should have someone to just give information when you walk in. I did get information as to where to go to find what I was looking for, thanks.

Je
Review №10

I always go there for my plumbing supplies, there fast and reliable,

Cr
Review №11

Was great and great help thank ..

Ge
Review №12

They have a good amount of parts, and even parts that you dont find in the big box stores. I go there often, as I do kitchen and bathroom remodels.The only reason for 2 stars is because they take too long to get you ready to go. I cant go in and out in this stores

Ju
Review №13

Great customer service, the staff works together as a team to help with find or resolve any issues you may have!!! Great over all experience!!!

Ch
Review №14

Wonderful customer service I ordered several bathtubs from them and will recommend them to anyone

Is
Review №15

Very knowledgeable and friendly.

Sh
Review №16

The guys behind the counter were friendly and helpful, even though I just needed a small piece for a home DIY project

Ja
Review №17

I love this place they are so helpful

Du
Review №18

Friendly staff and great service

Dh
Review №19

Fast service and knowledgeable

Wi
Review №20

Did not have the part then told me that they could tell me where I could get it if I could get them the brand name when I got them the brand name they had no clue where I could get it. Dont tell anyone you can find something if you cant.

Ra
Review №21

Comercial and retail .large selection. pro counter help .go there you wont regret ⏳

An
Review №22

Prompt service.Have the plumbing items the big box stores dont carry.

Bu
Review №23

The crew is always so helpful

Br
Review №24

Every time we go into this store, we spend a minimum of 30 minutes waiting for service. Orders are consistently wrong, employees are consistently lazy, and have terrible time management skills.

Ni
Review №25

Sales person failed to make a recommendation on pipe sealant.

Ri
Review №26

Excellent service, and good products.

Ma
Review №27

Fast counter service.

De
Review №28

As always, Ferguson had everything that I needed and it was ready when I got there.

Du
Review №29

If its plumbing stuff and you need it they have it.

AR
Review №30

Excellent services and advice to resolve your problems in plumbing.

Ri
Review №31

Always fast service

BA
Review №32

Excellent

Ba
Review №33

In and out

Mi
Review №34

Great service

Ma
Review №35

Always has what you need

Am
Review №36

Slow

Da
Review №37

Have what you need when you need it

Ki
Review №38

Very bad service 🤦‍♂️🤦‍♂️

Ed
Review №39

Good service only old facilities

Information
5 Photos
39 Comments
4.1 Rating
  • Address:19 Burwood Ln, San Antonio, TX 78216, United States
  • Site:https://ferguson.com/branch/burwood-ln-san-antonio-tx-plumbing
  • Phone:+1 210-344-4950
Categories
  • Bathroom supply store
  • Plumbing supply store
  • Pipe supplier
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7AM–5PM
  • Sunday:7AM–5PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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